I had a wonderful experience using Carpet Concepts. Lorrie Pike was incredibly helpful to me in…read morepicking out soft, plushy carpet for my living room, dining room, and stairs. I hadn't purchased carpet in 27 years and Lorrie made the experience exciting and fun. I was able to bring home lots of samples and Chuck measured perfectly. The installers were kind and professional and I would highly recommend this place to all of my family and friends. If you need new carpeting (or flooring) for your home.....make sure you go to Carpet Concepts. They are amazing. Lisa M. Flaherty

I recently had carpeting replaced in two upstairs bedrooms and steps leading to them. I know…read moreabsolutely nothing about carpet; I only knew what color I wanted. The salesman, Scott, helped me through the entire process. He came to my house and measured and called me within a few days with an estimate. When I went into the showroom again, he had several samples picked out in my color range. He did not try to sell me the most expensive carpet or padding, but recommended a very nice quality. About three weeks later, it was installed. The two men who did the install were on time, very polite and respectful of my home. They did a fabulous job. They cleaned up nicely before they left and put everything back into place. I would highly recommend Carpet Concepts. A good friend recommended them to me and I am happy she did.

I absolutely adore Chesapeake Tile & Marble. The first time I came here was to find tile for my…read morebathroom wall, which they did not have but had several tiles that were similar. I can't do similar. I need exact LOL but the customer service was so nice and helpful. Today, I went in for tile for my shower floor. I have no existing shower floor so I could literally go with anything as long as it complimented the rest of the bathroom. The tile selections are endless. And pricey! But get this, they have a discontinued room. Shhhh. Go in there and maybe show them a picture of what you want and ask if they have anything similar that is discontinued. I was able to get a porcelain tile that retails at $20 a piece for $8 a piece. Score! And the manager is so friendly. He supplied my mom her tile when she built her house years ago and still remembers. He gave me a bag of their grout which doesn't stain or grow mildew. Would definitely recommend Chesapeake Tile & Marble for anyone doing some renovations or new build. You'll find one of a kind tiles that your regular home improvement store won't carry.

This is a way overdue 5 Star review for Chesapeake Tile and in particular, the owner Shane Ghan ! I…read morehad been very frustrated with another local tile store to purchase tile for my kitchen floor as they were astronomical in their pricing and lacking in their customer service! A friend recommended Chesapeake Tile and I was not disappointed! I brought in my tile sample and Shane did a search with his distributors and found the exact same tile for half the cost of the other tile store! He accurately estimated the quantity I needed and expedited my order!! I experienced excelllent customer service with Shane and his staff and I so appreciated his integrity knowing I was getting the fine quality tile I wanted at a fair price 2 qualities that are unfortunately hard to find these days!! Many Thanks Shane , Leigh Farrell

The was easy from start to finish. Wes was very knowledgable and friendly, steering me toward the…read moreperfect budget carpet for my rental property. He came to do the measurements the next day and scheduled the installation for exactly when I needed it. A three person team did the work in record time and it looks great. I would definitely use them again.

I can't say enough good things about Vladimir and his team! They all worked hard to get my…read morecarpeting in exactly how I wanted and did a superb job! HIGHLY RECOMMEND

I have an old rowhouse in Baltimore that had the original wood floors with holes in some places…read moreshowing dirt floor underneath, uneven flooring spots, loose boards, etc. I was nervous to get a new floor for this reason, plus I have had plenty of bad contractor experiences. But everything went great with Floors Etc. I got an estimate, met them at their showroom, picked my flooring and took a sample home, set up a date for install, and they showed up on time! They got the work done in a timely manner and it looks great. They were out of stock of the stair floor nosings, but got them and installed then a couple days later so no big deal. I am very happy with my choice.

I purchased luxury vinyl tile for my kitchen from Floors, with the assistance of designer Matthew…read moreHorwitz. Their price quote for removal of my laminate flooring and installation of the LVT, which I feared would be very expensive, was in line with other estimates I received. I'm so glad I had Floors do the installation. The crew, from designer to field supervisor to installation crew, were outstanding: on time, highly professional and so very skilled, efficient, friendly and overall, people I felt lucky to meet. And the plumber they recommended (Fabian) to do the refrigerator/stove water/gas/electric disconnect/reconnect was also great. I love the finished product and recommend Floors without reservation!

Great work and great price. Highly recommend for countertops. They were very detailed and took…read moretheir time to make sure it was done right. Absolutely perfect!

We recently purchased a house, and the granite countertops needed some work in our kitchen. We…read morecontacted a few places to get repair quotes for a few chips, cracks, a wide/warped seam, and we also wanted to get the counter re-sealed. Chris, the owner, was very responsive and friendly. His quote was slightly lower but quite similar to the other companies who responded, and we decided to go with him based on the price, his responsiveness, and the reviews on here (particularly the previous review with the seam repair, as the "before" seam looked exactly like ours!). Scheduling was straightforward and we were able to get our ideal day/time the following week. Two guys arrived on time and they got to work right away to fix all of the issues. They were here for quite awhile, and worked really hard to get everything looking great. The seam is now closed up and is MUCH less obvious. The two stone pieces were also uneven, with one jutting out past the other, and they completely fixed it- you would never know! The cracks and chips are all sealed and barely visible, and we haven't had any issues with the counters since their visit. Chris sent us a link before our visit so that we could pay by credit card at the end of the visit (otherwise we could have paid by cash or check). Overall, two thumbs up and we will definitely be calling them in the future if we have any issues with our counters!

We dealt with Joey Sr. when we first went in and selected the flooring for our basement. Price was…read morereasonable and timing of installation was just what we wanted. Devin was our installer and he was amazing. He was careful in the basement as it was already finished and did a fantastic job. The trim work was amazing. Highly recommend them.

Had high hopes for Top Notch Flooring America after friends had several very positive experiences…read morewith them. Unfortunately, our experience was the worst we have had with a contractor over 52 years of being a home owners and four houses. Our young salesman is apparently the owner's son. When we made our initial selection of LVP flooring, he said that the material would be received by them in a week and a half and installation would be schedule in about a week and a half after that. At about the time the product was to be received by them, we received a call from another employee stating that the product would not be produced by the manufacturer for another month and a half. ( The salesman should have checked availability before providing an approximate installation date.) Back to the White Marsh store we went to select a different flooring. The second selection arrived and installation was scheduled. On the day of installation (it was to be a two day installation which the salesman failed to say), Lou and Dan arrived. The installation involved the removal of cut stone tile and mortar. The installers failed to put up any dust barriers as contractors had done to protect the rest of the residence from dust and debris. The installers put dirty had prints on the walls and adjacent flooring. To add insult to injury, they "glued" down a stair nose piece and a transition flooring strip using latex caulk rather than a true adhesive which was totally ineffective. Top Notch partially reimbursed us for the Merry Maid cleaning crew we brought in and one of their employees did come and properly glue down the stair nose piece and the transition flooring piece. Viewing all of the other very positive reviews of Top Notch, we were very surprised by our experience. The salesman, Joey Jr., was not as responsive as he should have been. The vetting of their installers needs massive improvement (BTW, our installers were not employees, but subcontractors). If you deal with Top Notch, use the Bel Air store where our friends had a much better experience. We will NEVER use Top Notch again!

We requested a cleaning of all of our wall to wall carpeting. Mr. David promptly made an…read moreappointment and delivered on his service Just as promised. We had a large coffee stain that they were able to completely remove. Mr. David & his staff were pleasant and professional. They moved our furniture and returned it to its original place almost imperceptibly! Great job. Highly recommend their service!

I found Stephen David's carpet cleaning service through YELP. I reached out to several businesses…read more Stephen replied quickly. He's local to my area and I like to support local, nearby small businesses. We chatted on the phone and he was able to fit me into the schedule for next day service, which was very convenient as I had limited availability to be home. On the day of service he texted me giving me updated time of arrival and showed up on time. I had a 770 square foot condo which required carpet cleaning of living room / dining room, a hallway, a coat closet, a bedroom and a walk in closet. He charged $205 which is reasonable and fair for the job. Stephen was friendly and personable and explained what he and his two helpers would do. They identified the building water supply and brought in the needed equipment to set up. They pretreated some stubborn stains near the front door entrance and pretreated the carpet with spray solvent / detergent. They also had plastic wall corner protectors (kind of like traffic cones) designed to protect the corners of the walls against scrapes or scuffing from the vacuum hose and electrical cords of the cleaning machines. They then used an agitator bristle brush rotary machine to scrub down the carpet. Next, they used a hot steam sprayer combined with a vacuum to steam clean the carpet and suction up the dirty water / detergent mix. They were very thorough working on the carpet until all stains were removed. I had moved 90% of the furniture ahead of time to make their job faster and easier and they moved the other 10% quickly and efficiently. Overall the set up took about 25 minutes and the carpet cleaning took about 1 hour. Afterwards Stephen gave me plastic squares to put under the bed frame and table legs. He gave me instructions on how to let the carpet fully air dry for 24 hours. I was also given a few business cards and asked him about his other clientele. Overall it was a super smooth and friendly exchange and my carpets look great and it has changed the energy of the condo. It was a great and necessary part of my spring cleaning. Also the week before I had a guest stay with me who had brought a new puppy that peed / pooped and chewed on the carpet (even though we put down puppy pads, it missed the pad when doing its business). This was also why I wanted to have the carpets professionally cleaned. I offed to pay my bill in credit or cash. Stephen and I agreed on cash. I received a written professional invoice upon payment. Stephen says he's been in the business for about 40 years. It shows, he's professional, friendly and efficient. Nice job! 5 stars out of 5 stars from me. I would hire him again.

I found JD Carpets through a referral. Two friends had used them and spoke highly, so I gave them a…read morecall. Scheduling an estimate was easy as they were flexible. A representative arrived, on-time, with some samples. She provided an estimate immediately. Scheduling the service was also very easy. Work was completed in a timely manner and the space was left clean and complete. I also used their services a second time. Again, easy scheduling of an estimate. The rep brought carpet samples since I gave her an idea ahead of time. Note: for certain jobs you may be able to visit their showroom to look at remnants. If shopping for estimates, I recommend giving JD Carpets a call.

Responsive, dedicated and stellar customer service. Excellent work as well! Used this company to…read morereplace carpets in an old building in NE Baltimore. Wonderful results!