I ordered a threshold $23 stine threshold from this company online, which cost $300.00 to ship…read morewhich seemed exorbitant, but I paid it because I needed the item ASAP, and was told the high cost of shipping was to insure it was delivered undamaged. I received the item broken, and decided I wanted a refund since I didn't want to chance another broken delivery, but was only refunded half the $300 shipping cost, and told they usually do not refund shipping costs, so I was lucky. I did not feel lucky, I felt fleeced.

I worked closely with Brittany who went above and beyond to help me choose tile for my backsplash…read more I was able to take samples home with me to see how they might fit my space. She also showed me beautiful renderings on Architessa's website. She was instrumental in guiding me and placing the order and getting the tiles was speedy! I would recommend Architessa again and again for sourcing beautiful, unique tiles!

I hired Steven and his team to renovate a very tricky basement space and also for moving my kitchen…read moreto another room. When he came out for an estimate he took the time to really understand the project and form an estimate and plan. Him and his team did an excellent job and great quality work. He is a very nice guy and I would highly recommend hiring him.

I was referred to this company by an associate and initially I was grateful for the referral…read morebecause I was in a bind and needed renovations at my home done immediately. I gave a lot of grace in the beginning due to time constraints that were outside of the company, but soon started to see that the GC was the problem. I was told the project was going to take 3-months - it took about 8 months to complete and I'm still waiting on some items. A lot of work had to be redone due to it being installed improperly or sloppy work. I expressed how I wanted things to go and the contractor did their own thing. I issued the last check with the impression that they would come back to fix my shower because on the best day the water is hot for maximum of 2 minutes and cold after that . I haven't heard from the contractor in months. I've called, emailed, spoken to the assistant that said they would call back but haven't. I would not recommend this company at all. They lack customer service and follow thru, the work has been subpar and it's a struggle finding someone with good work ethic and integrity

What a fantastic job they did. The reason we did not give a '5' is that sommunications were…read morescrambled and incomplete resulting in a higher cost than contracted for. But the owner was very helpful to make everything right. Communications were also a problem because the flooring team seemd to not speak English and thus we could not effectively communicate with any of them. They were courteous, stuck to the project timeline, hard working, and wore masks. They paid special attention to moving our larger furniture pieces (fee involved) and putting it back when the floor was ready.Overall we are very pleased.

They did a great job with the replacement of damaged floorboards and most importantly, months later…read morewhen a problem with the install occurred, they came back and corrected the issue. They stand behind their work. And that means a great deal. They did a fantastic job and I recommend them highly. -Vikram

I called TM requesting an estimate for carpet installation. I left a voicemail message. I received…read morea return call from a male identify himself as the Manager. I asked for his name so I knew who I was speaking with. The "manager" was unwilling to share his name after repeated requests. A very unusual conversation which I decided to terminate.

Having a house is just a blower, trying to get things updated, fixed and the like is just so…read moredraining. I called TM on a whim after looking for carpet places near my home. They were immediately accommodating, and came to my house to give me an estimate within a day or two. You know when you get a good feeling about someone/something? Well I had it when Tom came to give me the estimate, I could tell that he was being genuine, and wasn't trying to feed me a bunch of crap. You see, I had been through this estimate process before, and I definitely got the crap served to me, something about being a woman doing this is definitely something else... Anywho, he was straight up with his estimate and it was fair. I love the fact that they are a family owned business, you can tell with the way they interact with you and the level of respect that is given to their clients. My install was quick and painless! Two gents came over and were done in about four and half hours! I got my entire top floor re carpeted, my steps and closets. I was only responsible for moving the small things, they handled everything else. They were quick, courteous and professional! I am thoroughly pleased with everything from start to finish. If I ever need flooring done again, (they do hard wood too score!) I will be giving them a call.

I'm in the process of planning for a backsplash tile install in my kitchen. One of the tile…read morecontractors I've consulted with recommended I check out Ideal Tile and talk with Ali about potential ideas for my kitchen. I called ahead to make sure Ali would be in - and came in on a Saturday. Ali was very helpful. I showed him some pix of my kitchen on my iPad - and the kind of tile I was interested in. He got out some graph paper and sketched out a few things - design considerations and suggestions. We also looked at some of the tile offerings they have that were similar to what I am looking for. Ali is friendly, helpful, and has a great sense of humor! If you need tile for your bathroom or kitchen, you should check out Ideal Tile!

I had a great experience when I purchased tile from Ideal in 2011, but was convinced by me designer…read moreto use a different tile source during our recent renovation. Unfortunately, after everything was selected I was informed the shower tile was no longer available. I set out to find a replacement for my very specific wood-look tile and immediately went to Ideal. They have a HUGE selection of tile - even very contemporary and modern looks. Rod was amazing. He checked on availability of several products for me and I never felt pressured to purchase anything. He even figured out that one of my choices was not suitable for my wall application. In the end, I was not able to find the taupey-cherry-blond tile I was looking for, but I will definitely consider Ideal first for my next project.

I used these guys for a remodel of my kitchen and bathrooms, they also handled re-flooring my whole…read morehouse. I was a bit nervous about the whole process, but they were very communicative, listened to what I wanted, and made it all very easy. They're knowledgeable, worked in an extremely clean manner, and gave me amazing results. Like I said, I was nervous at first, but I'm very glad I went with this team. I recommend them to anyone looking for flooring or remodel work. Thanks guys!

Had a bathroom and kitchen remodel done with TBK. Worked with Tony , Alex and their team. They were…read moresuper helpful in getting the designs picked out and managing the project. There were unexpected issues that came up with plumbing which Alex was able to go above and beyond to help resolve. A++

I was recommended Matt professional flooring after someone did an awful job on my hardwood floors…read more Matt came in and restored my hardwood floors. It was time consuming to go behind someone else work but he conquered the job in a timely manner. He had a great deal of mess to clean up after the last person who called themselves during a professional job.If I had to do it all over again Matt is the one for the job. Thanks Matt I really appreciate all that you have done. Nikki

At the time of this review, it appears Matt is not operating as a legal contracting company…read more Maryland's public business records show that "Matt's Professional Flooring LLC" is in forfeited status and not in good standing. It also seems he is NOT LICENSED. We have been unable to locate any active contractor Maryland Home Improvement Commission (MHIC) license under Matt's name or his company's name. When we asked him directly for a license number, he refused to provide one. Based on the information we received from MHIC and the State, our understanding is that he is not legally authorized to perform home improvement work in Maryland while in this status and without a valid MHIC contractor license. Before we knew any of that, we hired Matt to sand and refinish the hardwood floors in our home, and both his written estimate and text messages specified a Bona Traffic HD water-based finish system with three coats as well as filling the bigger cracks. After the job, the floors were not at all as expected. There are spots and blotches on the stairs, ripple marks in some areas that we are told were from poor sanding technique, and the finish has started to peel just two weeks post application. We waited a full ten days to move into or walk on the wood floors (aside from gentle walking in socks to inspect the floor). Matt assured us we could walk on and move in sooner than that, but we waited to protect the finish. When we asked what products were actually used, Matt texted that he used Bona Mega and Bona Traffic Go. When questioned why it was not the agreed upon "HD" product, he said Traffic Go was essentially the same as Traffic HD. After speaking directly with Bona, we were told that Traffic Go and Traffic HD are different products and that the system he used does not meet the manufacturer's Traffic HD specifications. Two independent licensed flooring contractors have since inspected the floors at different times, after Matt said he was finished and then again after he applied a second coat of Go. Both flooring companies separately (and without knowledge of the other) described the work as substandard and incomplete, recommending that the floors be completely re-sanded and refinished. We contacted Matt to request a refund, but he declined. He has insisted that our complaints are only because we don't like the color. While I was disappointed in the look of the stain (and took responsibility for that choice), that is not the basis for our refund request. To refute that claim, we explicitly offered that instead of a refund, he could pay a licensed flooring contractor to redo the floors **using the exact same stain color**, as long as the work was done correctly with the proper Traffic HD products so that the finish would be durable and as expected. He did not respond to that offer. Our concern at this time is the legality, quality, and correctness of the work and materials, not the stain color. Another concern is that he also insisted that we pay via Venmo "friends and family" and refused to accept the "goods and services" option, which reduced the normal transaction protections consumers usually have. Despite our better judgment, we conceded to this payment method due to Matt's pressure and mention of the contract and comment about how everyone else has never had an issue with it. He further required final payment before finishing the work and did not do a walk through with us to identify any concerns. This review reflects our experience. Anyone considering this business should, in our opinion, independently verify its current status with the Maryland State Department of Assessments and Taxation and confirm the contractor's MHIC license directly with the State before hiring.

Wonderful company. Steve was so helpful in offering samples to choose from. Installers came when…read moreexpected and were very efficient and clean. "Said", the installing expert, did a superb job. Highly recommend this business!

Carpet & Vac Expo has done two jobs for us, they were both done top notch. Excellent pre install…read moreadvice on carpet and padding, superior instillation by the crew. Really good people and company to work with. Well worth the money. Highly recommend.