After having five estimates done for hardwood floor refinishing, I chose Baxter Floors. I'm so…read moreglad I did! After reading numerous reviews on Angie's List, I knew I'd be in good hands with Baxter. They're a top-rated company with numerous service awards. Their estimate came in higher than the others but it was well worth it. There are some things you don't want to cut corners with and refinishing hardwood floors is one of them. I'd contemplated doing this myself and renting the equipment but figured it was best to leave this to the pros. Worrying about dust containment alone was enough to give me a minor panic attack :) The owner, Grant, demonstrates superior customer service and professionalism. He's also very easy to talk with and takes his time to explain the process, timeframes and sets realistic expectations. They also use water-based environmentally friendly products which produce less odors/toxins. This is a really nice bonus. The price came to just under $3k for approx. 850 SQ FT of hardwood floors and included everything (repairs, baseboard replacement, sanding, varnish, filler to keep for future use, etc.). There were no added costs and the work was done in a few days. Grant was communicative throughout the process and even stopped by after the work was done to drop off extra wood filler and explain the best way to clean the floors. I'd highly recommend Baxter floors for refinishing, installation, etc.

We loved get our floors done by Baxter Floors excellent customer service unobtrusive warm and…read morefriendly staff. Thank you thank you will always recommend. Your estimate was on point no headaches A++++++

What a fantastic job they did. The reason we did not give a '5' is that sommunications were…read morescrambled and incomplete resulting in a higher cost than contracted for. But the owner was very helpful to make everything right. Communications were also a problem because the flooring team seemd to not speak English and thus we could not effectively communicate with any of them. They were courteous, stuck to the project timeline, hard working, and wore masks. They paid special attention to moving our larger furniture pieces (fee involved) and putting it back when the floor was ready.Overall we are very pleased.

They did a great job with the replacement of damaged floorboards and most importantly, months later…read morewhen a problem with the install occurred, they came back and corrected the issue. They stand behind their work. And that means a great deal. They did a fantastic job and I recommend them highly. -Vikram

I have nothing but wonderful things to say about my experience with Alluring Floors!!! Yazmin and…read moreher team were professional, on time, respectful of our property, and finished on schedule. The pricing is competitive and the quality of their work is outstanding! Yazmin was always responsive to messages and answered every question I had. When I was unsure about the stain color for my floors, she took the time to meet with me and my husband twice to mix samples. She did multiple stain patches for us to see the color, and made sure I was satisfied before they finished the work. From beginning to end of the process, she sent us updates, progress pictures, and let us know the status of our job. When we had unexpected minor issues come up along the way (issues with our floors, not problems with their work), Yazmin reached out immediately and explained everything plus showed us pictures of whatever needed to be handled. Yazmin even gave us tips on cleaning and maintaining the floor to keep it in good shape. Her experience and knowledge is obvious, and Alluring Floors did a beautiful job!!! She and the whole team were a pleasure to work with! You can tell they all enjoy what they do and want to make sure that their clients are happy with the end results. I would 1000% recommend Alluring Floors!

Had to replace a vinyl plank kitchen floor after a dishwasher leak!…read moreYazmin came the next day with samples and made us feel much better about the job. She also wisely suggested we tear up the old floor and then wait a few days for drying. Good idea! Her son and his crew installed the new floor and cleaned up nicely. Our new floor is beautiful! Highly recommend this company!

We have used Compass Tile as a source for two bathroom remodels with great success. There were…read moreproblems with the supplier in one of the orders with broken large scale pieces. Catherine stuck with it until we got what we needed.

All I can say is WOW, look no further for the best tile installation company in the area. The…read morecustomer service and execution of Compass Tile is truly unmatched. We worked with Andy to choose a tile and place the order. She was incredibly helpful, responsive, prompt and knowledgeable. Unfortunately once the tile was installed the color didn't look like how we were expecting, but Andy immediately rectified the situation and repeated several times how important it is for us to be satisfied with the end result - I have honestly never received that kind of customer service, and I was blown away. Victor installed our tile and was also so knowledgeable, meticulous and efficient. The tile installation is BEAUTIFUL. He was so kind and professional, despite having to take out the initial tile and reinstall it due to the color discrepancy. Because of our experience with Andy and Victor, we will never go anywhere else for our tiling needs, and will refer everyone we know to Compass Tile. You will not regret working with them.

I used Caly Floors to install a transition in two bedrooms and refinish the floors. From the start,…read morethey had excellent customer service and stellar response time. They gave me a really good price and ensured that I was happy with the final results which I was! I would definitely recommend them and use them again. My floors came out great!

I felt like the estimate was over estimated. Surely enough his estimate was actually 5 times more…read morethan the other 2 contractors. He was polite and professional, but overpriced.

Resurfacing /grinding 36x23.5 ft garage floor and creating new epoxy garage floor on 8-11-26…read more Carlos and Pacheco were very amiable, efficient and confident and skilled and completed this task in 8 hrs. The garage floor looks amazing and I'm "almost reluctant" to park our cars , masking the good looking showroom class floor!!

Excellent experience start to finish with Keith and crew. The pricing was reasonable for a 450-foot…read moregarage. The instructions were clear, the communication was ample and abundant, appointment times were convenient and available within a week of agreeing to the pricing, the crew arrived within the time frame they confirmed the final cost, the floor was treated and upgraded within two days of 3 or so hours each. Incredibly pleased with the quality, communication, and result. Highly recommended!

Staff extremely helpful and checked with colleagues to ensure everything was good. Very…read moreprofessional!

I have reached out to BEST TILE for five of my homes which were located in Florida, New York (2),…read moreVirginia and Maryland. I am thrilled with the selections and the quality which keeps me coming back. The staff is always excellent and the inventory is updated to match the popular color themes. My guests continuously comment on the appearance of the Best Tile galore. Look no further, you will be pleased with the staff, the selections and the enhancement that Best Tile does to your home.

At the time of this review, it appears Matt is not operating as a legal contracting company…read more Maryland's public business records show that "Matt's Professional Flooring LLC" is in forfeited status and not in good standing. It also seems he is NOT LICENSED. We have been unable to locate any active contractor Maryland Home Improvement Commission (MHIC) license under Matt's name or his company's name. When we asked him directly for a license number, he refused to provide one. Based on the information we received from MHIC and the State, our understanding is that he is not legally authorized to perform home improvement work in Maryland while in this status and without a valid MHIC contractor license. Before we knew any of that, we hired Matt to sand and refinish the hardwood floors in our home, and both his written estimate and text messages specified a Bona Traffic HD water-based finish system with three coats as well as filling the bigger cracks. After the job, the floors were not at all as expected. There are spots and blotches on the stairs, ripple marks in some areas that we are told were from poor sanding technique, and the finish has started to peel just two weeks post application. We waited a full ten days to move into or walk on the wood floors (aside from gentle walking in socks to inspect the floor). Matt assured us we could walk on and move in sooner than that, but we waited to protect the finish. When we asked what products were actually used, Matt texted that he used Bona Mega and Bona Traffic Go. When questioned why it was not the agreed upon "HD" product, he said Traffic Go was essentially the same as Traffic HD. After speaking directly with Bona, we were told that Traffic Go and Traffic HD are different products and that the system he used does not meet the manufacturer's Traffic HD specifications. Two independent licensed flooring contractors have since inspected the floors at different times, after Matt said he was finished and then again after he applied a second coat of Go. Both flooring companies separately (and without knowledge of the other) described the work as substandard and incomplete, recommending that the floors be completely re-sanded and refinished. We contacted Matt to request a refund, but he declined. He has insisted that our complaints are only because we don't like the color. While I was disappointed in the look of the stain (and took responsibility for that choice), that is not the basis for our refund request. To refute that claim, we explicitly offered that instead of a refund, he could pay a licensed flooring contractor to redo the floors **using the exact same stain color**, as long as the work was done correctly with the proper Traffic HD products so that the finish would be durable and as expected. He did not respond to that offer. Our concern at this time is the legality, quality, and correctness of the work and materials, not the stain color. Another concern is that he also insisted that we pay via Venmo "friends and family" and refused to accept the "goods and services" option, which reduced the normal transaction protections consumers usually have. Despite our better judgment, we conceded to this payment method due to Matt's pressure and mention of the contract and comment about how everyone else has never had an issue with it. He further required final payment before finishing the work and did not do a walk through with us to identify any concerns. This review reflects our experience. Anyone considering this business should, in our opinion, independently verify its current status with the Maryland State Department of Assessments and Taxation and confirm the contractor's MHIC license directly with the State before hiring.

BEWARE of Unlicensed Contractors company name Matt's Professional Flooring LLC. This letter is to…read moreinform others of my personal experience with this contractor and his brother Joshua Parker whom work on my house and perform very unsatisfactory work and cause damages. The contractor failed to complete this job as agreed, and the quality of workmanship did not meet reasonable or professional standards. Despite attempt to resolve the issues, the problems were not corrected. Due to this experience, I would not recommend using this contractors services. Please use caution and do your research before hiring.