Stopped by Kickback Jack's for a casual meal and went with the grilled lemon pepper wings... good hoice. The flavor was there and they were cooked well, nothing to complain about. Service was good and got the job done. Not a bad spot if you're looking for a laid-back place to grab a bite. Would give it another shot. read more

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Great wings! Staff is always super friendly. Perfect spot for watching games. Perfect spot for a quick lunch or gathering with the boys during the weekend. read more

Terrible gratuity calculations. Two different KBJ locations in Virginia. Both calculate taxes in with the gratuity calculation for our convenience. Fredericksburg recommends 18, 20, and 22%. While Richmond KNJ calculations are at a higher percentage of 20, 22, and 25%. Both include the TAX in their calculation. Why would you ever think a customer should tip a tax? CUSTOMER BEWARE read more

Kickback Jack's - KBJ tips taxes - Sports Bars Near Me - Richmond, Virginia

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Stopped in for a quick lunch Saturday. Busy, but we were seated right away. I ordered the lunch special- 6 honey buffalo wings and fries. My fries were a little cold but I enjoyed the wings. Crispy, and flavorful. read more

Kickback Jack's - Receipt - Sports Bars Near Me - Richmond, Virginia

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Went here late night! Good selections of drinks, I got a Pint angry orchard on tap! Spinach artichoke dip wasn't bad at all! It came out hot! Shroom and swiss burger was good, although lacking a bit of flavour! Fries were crunchy! read more

Kickback Jack's - sưu - Sports Bars Near Me - Richmond, Virginia

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Wow! Why did I never go here before? The atmosphere is great, large restaurants, spacious booths, large bar. The FOOD was so good! The baked beans are literally the best I have ever had at a restaurant. We had great service and the prices are a sign of the times but not terrible. We have been back twice! We will be back a LOT more. read more

I ordered a cheeseburger that was supposed to been nothing but cheese when it finally came after about 45 mins of waiting it was wrong I sent it back only for it to be brought back 30 mins later and it wasn't cooked completely nothing but red showing. Everybody at my table got their food and it was perfect except me. This was my first time coming there and trust me one bad experience I can say I will never return again. All it took was not one fuck your but when you fuck my order up twice I knew then I won't be returning. Just to add the location it was on Midlothian Turnpike Deonta Jones read more

What a difference a server makes! We had Andy who could keep up with everything. Absolutely wonderful!!Good food, great sports, great seating, great prices., amazing server who could answer all our bar and menu questions! We came for some March madness and even tried dessert this time. It was pretty good. The food is solid and the menu suits everyone. read more

Went tonight, a Monday, and they were not that busy. We sat for 10 minutes without being acknowledged. We got up left and let the host know why we were leaving. At that time, another associate standing close by, and had heard us said to have a good night is a sarcastic tone. There are too many restaurants around to even consider going back. read more

Ordered a 12 oz steak through DoorDash and it was ordered MEDIUM RARE. But, instead I got a practically raw very red steak cooked barely on the edges (see photo). Called the restaurant and the woman who was the manager I spoke to was far from apologetic saying that I would not get food poisoning despite me making clear I was worried of it and that the steak was far from medium rare. I had to be stern and make clear the steak looks practically RAW. Like who let the child cook expensive steaks tonight? If I could give negative five stars I would. read more

Kickback Jack's - INSULTINGLY UNDERCOOKED! RAW! - Sports Bars Near Me - Richmond, Virginia

Food was just okay, wouldn't go back to buy anything we ordered. 6 of us ordered meals, 2 came after 15 min, 2 came 20 min later!!, 1 came 5 min after that and the last 5 min after that. 45 min after ordering!! and 30 min after the first two plates. Manager said that wasn't out of the ordinary, no apology. Saw booths of people come, eat and go while we waited. Never go back. read more

So popped into Kickback's for a quick date night. Got the appetizers for him "Philly Cheese Steak Egg Rolls" and "Firecracker Shrimp" for me. Well dang I didn't know those Egg rolls were that delicious. Between these and a side salad I was full couldn't eat my wings. Comes with ranch dipping sauce you don't need it but it taste great either way! 10 out of 10 recommend you try them! read more

Kickback Jack's - Sports Bars Near Me - Richmond, Virginia

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I was initially going to give this spot 2 stars, but our server was fantastic--really friendly and attentive. He was the lone bright spot of this visit. We came here as a larger group to grab something to eat and watch a game. Unfortunately, the hostesses were very unwelcoming. While they weren't outright rude, it was clear they didn't want to be bothered and seemed annoyed by our presence. This was especially frustrating given that the restaurant was nearly empty, so it wasn't like we were overwhelming them. The drinks were good, and the food was basic--not horrible but nothing exceptional either. Overall, our server's excellent service was the only highlight in an otherwise disappointing visit. read more

My good community, hope everyone is doing well. Listen folkes I hate to be the bad guy here when it comes to this place but I think alot of people are starting to think what ima bout to say. You see people no one else might say it bc they maybe wanna be more passive, but see BRUCE WILL SAY IT. And folks im here to tell you this place is starting to become celtics shaq to me seriously. I dont know if its my taste buds have changed since ive gotten older or what but i tell you these 10 dry rub wings that i used to once love and admire just are not the same. Idk if its the chef back there or what but something is just not right. If you havent yet went to this place then id tell you that youve missed the golden ages of KICKBACK JACKS. ladies and gentlemen if this was probably about 2-3 years ago id tell you this place was easily a 7 star place (yes 7 stars) but now sitting here with you today in the big 25 its barely touching 2.5 stars for me honestly. Who knows maybe they can get back to the old ways if we stand up and speak up and speak out. JOIN ME PEOPLE! #BRUCEBOMB read more

Horrible. Sat at the half empty bar for 10 minutes gave up after no one took my order or acknowledged my presence

Always a good vibe, food is hot and delicious and the drinks do not disappoint. Went on a random Monday, there was a decent crowd but nothing to overwhelming read more

Kickback Jack's - Fish and chips, Buffalo wrap - Sports Bars Near Me - Richmond, Virginia

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We had a great time at Kickback Jack's. Asharee 1379 was our host. She had our appetizers out in 10 minutes , kept our drinks topped off and food out in less than 20 minutes. Very positive minded and mad us feel welcomed. We had the Firecracker shrimp, fish and chips and barbecue baby back ribs combo. All of the food was hot and Asharee checked if we needed anything more frequently. Very nice restaurant clean and well mannered staff. read more

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Came for the Bears game. Place fills up fast on Sunday for the 1'O'clock games. All the games are on, but the TV's aren't marked. So come early and ask which game is on what TV's. The service is much better now than it was right after COVID. read more

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Very much a sports bar-many large tvs broadcasting different, games, banners hanging from the ceiling, etc. With that said, the service is not the most efficient or attentive. Order a drink and you might not see it for 15 minutes, which may be blamed on the kitchen being backed up. The food is typical bar food-nothing spectacular, but may go well with a drink. So why would I recommend it? Because I honestly have not been anywhere that sells cheaper pints. Both domestic and draft pints are anywhere between 3-8 dollars per. That makes this my go to place to get together with friends for a bargain. read more

Either they listened to the negative feedback or we caught them on a great day, but we had outstanding service from the hostess to our waitress. Zero complaints! The hostess even told us what NOT to order lol. The drinks are in huge cups and the iced tea good and strong. The fish n chips and all American burger were very tasty. The ribs were not my favorite, but my daughter loved them. I still have Covid taste issues so that may be why. Very busy for a Thursday lunch, but a great experience! read more

Kickback Jack's - Ribs - Sports Bars Near Me - Richmond, Virginia

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3 stars for the food 4 stars for the drinks Tuesdays and Wednesdays are $3.75 a pint, great price for craft beer!! Love the Falcon Smash, but they have a lot of options including some local breweries! Our service was great. Wish i got the girls name. The food I got was okay, I certainly wouldn't come here just to eat but after downing a few beers I had nothing to complain about lol. The fireman/firehouse burger was dry but had good flavor. The Buffalo chicken wrap was good, but had some really aged stinky cheese which I didn't like. The fries could be crisper, but again with craft beer at 3.75 I dont think the food really matters to me anymore read more

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I'm not sure if it's the lack of employees, training, poor management. Worst service I've experienced while on my trip We were seated promptly. No waiter approached us for 20min We finally went to the hostess to raise our concern Waiter finally comes and we voiced our frustration nicely about the lack of service and he blankly stares at us with any apology or anything. We order our food and drinks. Drink don't come out for another 20min Waiter disappeared again Food for 3 out of the 4 arrives 68min later We eat our meals and finish them and ask the waiter where the 4th meal is. " Oh the cook forgot to take the burger off the grill they want to make a new one" Boxed it to go and said we're not paying for it Pathetic read more

Ate lunch here here with party of 3 around 12 noon. Restaurant is clean inside and out. Hostess seemed she wasn't excited about having to do the hostess job. We were seated right away as they were not crowded. The waiter was a very polite young man. The food arrived hot and fresh. We enjoyed all out food. The food arrived fairly quick. And was cooked as we ordered. We would eat here again. read more

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My husband loves their Philly Cheese Steak sandwich. They have lots of options if you are coming in to visit with friends or family. Or to watch a game! Conveniently located!! read more

It's a classic plus they recently added the honey Buffalo flavor for the wings? Great options for everyone.

Fresh Berry Salad was delicious and fresh, boneless wings were very hard and tasted old. Lot of employees had their mask down their nose while serving food and making drinks. It wasn't too busy and my waitress had me waiting too long for a drink refill, by the time she came back my wings were cold and hard. She also took too long to bring me my check and then mooore time to get my card and bring it back. read more

Kickback Jack's - Fresh Berry Salad - Sports Bars Near Me - Richmond, Virginia

My parents had this place a few weeks ago and had to bring us back. I will say most of the food was delicious, I ordered the seafood platter and enjoyed it. I also ordered their street corn and for the price it most definitely wasn't worth it. Did have to get hot food but that issue was solved without a problem. Service was decent, our waitress was dry but did her job. The setup reminds me of a sports bar/grill which was cool. read more

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I do NOT recommend Kickback Jacks Midlothian at all. We ordered from Grubhub to pick up. When we got there, right on time, the order had supposedly been given to a Grubhub driver. HOWEVER, it was clearly marked for pick up and nothing ever arrived at my house. The restaurant refused to remake the order and refused to issue a refund saying it was Grubhub's fault. So I drove home and got on Grubhub's chat. The GH CSR said the order was waiting to picked up from the restaurant. I found that hard to believe so I called them. "Oh yes. Grubhub told us to remake it". WTH did you not do that when I asked???? No matter. We drove back over to get it and I am now staring at a plate of ice cold food. You know, like it had been prepared about 2 hours ago.... UPDATE: the time stamp on the order receipt was from when I originally placed the order. They did not "remake" the order. They finally looked for and found the order. Direct quote from the manager when I asked for a refund or a remake: "We're not going to do anything" read more

Everything started off fine. The hostess was nice and my party of four was seated quicker than I expected. They were busy but not at their peak so things seemed manageable for the amount of staff they had there. They have lots of tvs so there's a good chance your game of choice is on (even though mine wasn't) After being seated we waited at least 10 mins for someone to acknowledge us and start our orders. They do have a "happy hour" from 11 until like 9 which is cool. On Saturday's the tropical crush is one of their specials so I ordered that. It took 20 minutes for me to get my drink. The tropical crush is very good so I ordered another one as soon as I got the first and that one took even longer to come out. Perhaps the alcohol experience is better at the bar? Not sure. Our waitress was apologetic and seemed eager to do a good job. She made sure she put in our order correctly and checked on us throughout the night. Once the food came out everything was correct. The consensus was everyone's food was pretty good. At our table we had a burger, chicken tenders, ribs, shrimp and a chicken wrap. Since everyone seemed to like their food I give this place a 3 but I hope they get their drink wait time down. read more

Kickback Jack's - Sports Bars Near Me - Richmond, Virginia

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Jason greeted us with a big smile. We stopped for a Sunday lunch after running errands. They have a special menu with cheese curds, foot long hotdogs and smashed burgers. I I ordered the smashed burger special and was not disappointed. The burger was great with hot fries and a Legend Brown to drink. October fest season so my wife had the fish and chips with green beans. Sports bar ambiance . Lots of tv's all around. We will be back again. read more

Big, noisy place. Terrible service, rude management. Fair food at best. Smoking area is the worst. Very loud and slow, rude bartenders. Too Cold in winter and Too Hot in summer. Make sure you count your change if paying with cash. read more

While the food wasn't five stars it was super close...I'd return! I visited the restaurant on an early Saturday evening say and the parking lot was pretty much full. As a result, I opted to order takeout with hopes of a short wait time. I checked out the search via Yelp and came across this place. I also read some reviews and was set on ordering wings from here. Well the kids wanted wings and fries and this place seemed like a sure thing. The restaurant looks huge from the outside...while I didn't tour the entire inside of the restaurant it appeared to be pretty spacey inside. The setting seemed dark as well not a well lit restaurant. I walked in and was immediately greeted by two employees at the hostess/cashier/take out area. I had questions and one young lady was on point with guiding me through the menu and she was also influential with my decision making on what to order, the flavors of wings. We also received a recommendation for this place from the hotel staff at the hotel we were visiting this particular weekend. And I'm happy to say, the hotel staff even had food coupons for this restaurant as well. Unfortunately, they were for dining in only, but I thought hmmm...let me see if I can use them anyway on my to-go order. So I placed an order for two or three different flavors of wings and ordered fries on the side. I also requested the wings to be fried hard...I find most places don't fry or baked the wings long enough, whereas the fat meat on the wing isn't well done in my opinion. I like to crunch. Again the restaurant was busy, as a result, I didn't receive my order until 30 minutes later. And the coupons from the hotel we accepted on my to go order - yay!!!! Thanks to the Manager on duty - How awesome was that!! Super thankful! A great first experience thus far! We didn't dive into the meal until we returned to the hotel. So a hang time of about 20 minutes ... the wings and fries were pretty good! Still warm in temperature too. While they were not the best wings I ever had, they did fit the bill and the kids were happy. Money well spent. I will say the wings/fries were pricey and I did think twice about ordering, but the coupons helped. Nevertheless, keep that in mind if you do decide to dine here. I did get a glimpse of the guest seating area and noticed TV's everywhere. This place may be along the lines of a sports bar because of the crowds that were entering and exiting, a party, family atmosphere as well. This was a big weekend for boxing as well, so guests probably decided to dine in early to secure seating before the big showdown. By time I walked out the restaurant had began to use a waiting list. In case you were wondering, other eateries are located nearby, fast food and sit down restaurants. The restaurant is also minutes away from the interstate as well as lodging. Great staff, great food, I'd recommend you give them a try! read more

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The food and service were good. I got the seafood platter that includes fried fish, shrimp, fries and coleslaw. Everything was cooked perfectly. I even shared my plate and my friend said the food was delicious as well. Their cocktails are also pretty good. read more

So my wife and I stopped by for lunch. We wanted to sit at the bar. There was no bartender insight. After at least 5 minutes wait I asked an employee for a manager as there was no one tending bar. The manager came out and she wasn't sure where her employee was but took my drink order. She later found out the bartender was in the bathroom and apologized. Fast fwd we ordered doors my wife ordered the smash burger and asked for American cheese instead of velveeta l. The bartender said she was not allowed to substitute. Go figure. The food was average. The bartender gave me the check which I didn't ask for so I felt I was being pushed out even though we were the only two people at the bar. One and done. read more

Awesome history, ambiance and good! 10/10. Great date night place to watch the games. I wasn't a fan when they tried to implement that one-sided dress code but it didn't last. That Cajun chicken/shrimp pasta is the best! read more

Very disappointed with our visit this time. Waited 30 minutes for table, then when we are about to order was told there's no ribs. Waste of an hour in which we could have been somewhere else. Management needs to be commutative about such scenario and not have customers waste their time. Inform your customers or put a sign out so customers can decide before wasting an hour to find out menu items are not available. This the the second consecutive visit in which we were disappointed. Prior visit the food was horrible, especially the fries, they were soaking in oil. Come on, a sports bar that gets fries wrong? read more

I really love the wings from this but NOT WORTH IT! They charge on average $2 a wing (not even the whole wing) but you can't get NAPKINS in your bag. I called the manager who said that's just what they do. So if you get a to go order, the people don't deserve napkins? This is wild. I can imagine how the owner feels about these ridiculous policies. I will never return and I was a regular. I ordered weekly but I can't keep paying $20 for 10 wings and can't even wipe my damn hands!!!! SMH read more

Ordered the chicken and shrimp pasta to go. It was not good at all, chicken and shrimp were hard and noodles barely had sauce. I was very disappointed as my Husband and I ordered the same meal and both were the same. Food cost is entirely too expensive for this type of mess up. I really should have taken it back to the restaurant. read more

They are always great love their pizza and the pasta great service. I would go to this restaurant over any in Richmond

I do not recommend this location if your visiting the Chesterfield area of Virginia. I brought 2 guests here, as we were traveling through the area for an event. Our server was Jennifer M., whom was a nice server but she informed us that she had worked all night, and had to work early in the day, and she was very tired. Although we sympathized with her plight, this was no fault of our own, and we gave her a very nice tip. My guest ordered a 20 piece honey bbq wings to go. They asked for them to be fried, and well done. I assumed when your bill comes to $61.00, and you tip more than 20%, the server would make sure the order was correct. We did not check the order because everything was packed to go. Late that evening when we arrived back to our hotel, my guest informed me the order was wrong. The wings were grilled with some kind of dry rub, as if we were given someone else's order. At 1:30am in the morning, and the fact we were over 90 minutes away. We felt that calling when the restaurant was open to make them aware of the huge error would be best. I called on Sunday as we were traveling back to the Richmond area, as were heading back to NJ. I asked for a Manager, and a young lady named Nicole M (the name she gave) answered. I explained to Nicole, our order was wrong. We had not touched the order, and was heading back to the area, and wished to simply have our order corrected. Nicole M replied; Why didn't you call last night? I mentioned; You were closed. Nicole M replied; Don't give me attitude! I mentioned; I am not giving you attitude, I simply wanted my order corrected. I tipped well, and had expectations that my order would be correct. Nicole M was very rude, non professional, and definitely was not management material. What was shocking for me, and my guests in the car, was the fact, Nicole M had a attitude because we complained our order was wrong. I asked for her Supervisor, she stated, call the District Manager. I was never given the District Managers name, phone number, or how to reach them. I called the Henrico (Broad St) location, and spoke with a Hillary, who was an exceptional manager. I explained the situation, and she gladly told my party to come to that location, and they would fix the error of the Chesterfield location. We returned the wings that were wrong, and got the correct order. I think the Henrico location is a much better restaurant, and the service was great! read more

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