We have been taking our children to Ad Park for 18 years, and are in the process of leaving the…read morepractice. They have zero compassion for extenuating circumstances which can happen, and require canceling an office visit with less than 24 hours notice. This has happened twice in 18 years, and they will not budge one minute, and will charge a penalty. Billable hours are their highest priority; the safety and welfare of your family is a distant second. It's a shameful way to operate a pediatric medical practice.

We have been coming her for years! Since my first born was a newborn! But recent years. I feel like…read morelike it's different . We usually feel rushed and questions are always a minimum. My daughter had a 102 fever was worried that she had the flu! So I called their office to see if I can talk to a nurse. I proceed to tell the nurse what's going on with my daughter mid sentence she cuts me off, ask what her last name is.. and then I wasn't finished explaining she cuts me off again and says you have an appt tomorrow with the doctor! I didn't even ask to see the doctor, I was just asking and or seeking advice about my daughter. I just did not appreciate that. Otherwise the facility is nice and clean and have cute decors but they need to change something! I feel as if they don't really care

Best pediatrician! I scoured the internet to find a pediatrician for my baby over 7 years ago and…read moreI'm so happy that I chose Dr. Erica. She has been our children's pediatrician every since. She is calm and professional, which is a great fit for me and our kiddos. She greets us first when walking into the room and lets me ask all the questions that I have stored up. She never rushes me, although I always try to be courteous of her time. Her knowledge of child development is excellent and she takes the time to educate the children on things like nutrition, listening to your body, respecting your body, etc. She is also very open to examining your child while they sit on your lap or hold your hand. She tells children what she is going to do before she does it. (Ex/ this lets me see inside your ear. here is the button that turns on the light...) This is good for my shy kiddos, rather than rushing them through an exam. I find that she listens to me and my children and respects our concerns and feelings. I'm also so happy that she suggested using "a chaser" of formula for my newborn daughter who was losing weight and not getting enough through breastfeeding alone. So after I nursed, I followed up with a small amount of formula and that just made a world of difference to her happiness and health, as well as my feelings of guilt in not providing enough. We love Dr. Erica!

Esta reseña se escribira en español tambien mas Abajo…read more.. My experience as in employee (front desk/casemanager) at this clinic was one of my worse experiences working as customer service.. It all starts with the manager Elizabeth Marin she's a person that doesn't know how to treat patients and there parents she's super RUDE to people and she over charges, for no shows and yes the majority of the reviews here are not lieing I have nothing bad to say about the rest of the staff.. can't say the same about Dr. Perez he is very influenced by this woman and does not respect or lisen to his employees point of view he goes base off what ever this person says or does And ever since I first complained about her and her ways she started to attack me in different ways to get me to quit. So sad had to go thru this with such awful people that harasses at ur work place.... I was fired TODAY FORBSPEAKING UP AND NOT LETTING HER BLAME ME FOR EVERY MISTAKE SHE SAID I MADE WITH NO PROOF AND NO PROPER TRAINING And my fellow co workers i hope there not going to let me lie about this not the first and wont be the last person this happens to ... Mi experiencia como empleada (recepcionista/administradora de casos) en esta clínica fue una de mis peores experiencias trabajando como atención al cliente. Todo comienza con la gerente Elizabeth Marin, ella es una persona que no sabe cómo tratar a los pacientes y sus padres, es súper RUDA con la gente y cobra de más, por no presentarse y sí, la mayoría de las reseñas aquí no mienten. No tengo nada. Malo que decir del resto del personal... no puedo decir lo mismo del Dr. Pérez. Está muy influenciado por esta mujer y no respeta ni escucha el punto de vista de sus empleados. Se basa en lo que dice esta persona. hace Y desde que me quejé por primera vez de ella y de sus maneras, ella comenzó a atacarme de diferentes maneras para que dejara de fumar. Es muy triste tener que pasar por esto con gente tan horrible que acosa en tu lugar de trabajo... Me despidieron HOY POR HABLAR Y NO DEJAR QUE ME CULPE POR CADA ERROR QUE DIJO QUE COMETÍ SIN PRUEBAS Y SIN ENTRENAMIENTO ADECUADO. Y mis ex compañeras no me dejaran mentir no soy la primera ni sere la ultima que le pasa esto

servicio es excelente, ahora cierran mas tarde y esta perfecto. Variedad de citas disponibles.read more

This is my near by clinic where my primary care Dr Maelen Pantano is located. I've been seeing her…read morefor over 20+ years. We have a great connection and she has good bedside manners and doesn't rush you through your visit. If she feels like you need to see a specialist then she will refer you to one's here that are good to see. She's one of the good doctors who care for her patients asking good questions etc. There's also a phlebotomist here that is wonderful Denise who I met today! Wow she can draw blood of small veins people like myself who is also scared of needles! One try and she got it wow! Believe me if she's working when I need bloodwork done I will request her for sure!! The place is clean and modern. They are off the main road of Lake st in addison. The hospital name changes since I've been coming here but the staff is still around They take most insurance including Medicare and Medicaid too! You can also come here for urgent care as well. I also like that they have a phone app to see your results and appointments and email within the app with your doctors if they are in their network. Overall I don't have issues working with them. So I'm staying put cause they are so close to home from me!

Our experience here was great. We called another ER and the wait time was 3 hours on a Thursday…read moreafternoon. We called here and they picked up right away, and advised us there's no wait. As soon as arrival they took us right away. Front desk event gave us some toys to entertain the kids. Everyone was nice and professional. Thanks for the team that took care of us!

I am only giving 2 stars instead of 1 because I actually like Dr Jain as a person. It is her staff…read morethat is the issue. She is so disinterested in her job, that if she hangs up on you, she cannot even bother to call you back. Also, EVER SINGLE TIME my son had to have a prescription - I HAVE HAD TO CALL THE OFFICE BACK TO ACTUALLY SEND IT. They claim to have already sent it initially. Which I find hard to believe since I have to call the office back every time because the pharmacy had not yet received it. I called to have them fax something to my son's new pediatrician, and was told "they don't fax anything" and I need to come into the office to get it, but can send his immunization records via email. Which is the only thing they seem to activate timely, or with any thought. I only put up with them for so long because my child is special needs, and does not like change. However he has had an ear infection for what seems like his whole life. And the ONLY treatment is always allergy medication , amoxicillin and Tylenol. AND IT ONLY MAKES HIM FEEL BETTER FOR A FEW DAYS. I have asked the last 3 times WHY DOES THIS PERSIST. And I get some lame explanation about fluid build up. WELL IF THE FLUID IS ALWAYS BUILDING UP, AND HE IS ALWAYS HURTING - WHY THE SAME "TREATMENT"... That is not a doctor. That is not treatment. That is putting a band aid on what seems to be a much larger problem. I AM SOOOOOOOOOO HAPPY to never have to deal with the reception again. She seems nice enough, but to me doesn't seem to care about, or do her job effectively. I have been a receptionist, and in customer service, and this is the worst display I have ever seen in a doctors office of service. Also the office should be updated. It is very old and dingy. The TV in the waiting area seems to be older than I am. And appears to be a hazard in my opinion. The chairs are disgusting. I am sure there are other offices that donate there old equipment, which would be of use looking into for these people if they are too cheap to update the office. Obviously don't care bout the comfort of the patients... and seriously do not take pride in office presentation. it is pretty sad. I wish I would have changed doctors sooner, as I have dealt with that place longer than I should have. Also they are barely open , so your kid better not get sick on a certain day, or they will surely suffer more than already do for not getting proper care! I also complained months ago to Dr Jain about her RUDE reception staff, and service failure with my son's prescriptions - and she basically told me her staff was good, and I couldn't possibly be having the experiences I was advising her about. Well staff needs to be accountable, just like the doctors. Also for the Dentist - refused to provide care because of my insurance , that they actually take due to the amount of paperwork to get approval.

This doctor is a cheat and scandal. I posted a review on her website as well which will probably be…read moredeleted so I'm posting one here as well. I moved back in November and my kids got sick so I needed to find a doctor ASAP being that they had Covid symptoms. The doctor told me it would be $150 per visit per kid, I called my insurance they said they never heard of a doctor asking for money upfront due to me being on Medicaid. They gave me a reference number and retroactive the date so there shouldn't be an issue, she still charged us. We paid her $500 for 2 visits. She told us we would be reimbursed once we brought the insurance cards in showing her name on them. We did that about a week later. Then they tell us, after multiple times of saying we would get the money back that day, mind u this was out of our Christmas money and we don't make a whole lot of money as I'm sure she does. Too much I would say. Then they tell us it will take 30 to 90 days. Slapped yet another lie on us. We waited a month and called back she said she hasn't received any money. I called the insurance company a few weeks later and they tell me not only was she not supposed to charge us but that she was paid 10 days after the appt! Another lie! This went on for a few weeks of us trying to get our money back which was well over Christmas at this point. Finally after her lieong to us I call her and confront her and she send out only half of the money but she was had already been paid 10 days after the appointment. We didn't get the first check until mid January apt was in November. We have yet to receive the other half. Reading others reviews she has a habit of taking peoples money for services that are covered by insurance. I filed a grievance with my insurance because they were shocked to hear how she is ripping us off. I call her today and tell her I spoke to the insurance she was reimbursed quite a while ago and I need the rest of the money sent out. Not only that but she told me it is my responsibility to make sure the insurance pays her! FAKE! LIE! The insurance told me that is false she is responsible for contacting them about her getting paid which she has already been paid. When I spoke to her today, very respectfully she told me I am a low class person and I'm not receiving anymore money. This sickens me! I have paperwork coming stating she should of never charged me in the first place. She told me when I told her this that she doesn't care if I file a grievance and I can take my kids somewhere else. Which I planned on already they have anew doctor. On top of that when I took my kids to see her she didn't even test them for Covid. I do not see how she can try to get away with this when it is so obviously wrong. She has been paid by me and my insurance for one visit that I shouldn't have had to pay for in the first place and I received one lie after another! On top of that the staff is lazy and the office in my opinion is dirty and needs to be properly token care of. I feel sorry for the people who she had presumably done this to and has gotten away with it because they do not confront her. I am not going to be one of those people. If I have to hire a lawyer out of pure morality I will do that because this is foul and gives good doctors a bad name. I'm sure she sits in a nice big lavish house while taking the money of people less fortunate. This is very sickening. Save your money and take your kids somewhere where u can get proper care and be treated with respect. I am not a low class person as she said, I only want what's fair and right to be done. Having money doesn't make u a better person then another, especially if u are making that money by stealing from people less fortunate.

Our daughter has had a high fever for going on 8 days. We took her in by day 4 and were told if she…read moredidn't improve or got worse to call back after day 7. Our daughter started to complain of a terrible sore throat to the point that she can't eat much, non stop coughing and threw up multiple times, along with the high fever still, so we called back following THEIR procedures we were told to follow. Dr. Matusiak ran a second strep test, (we had one on Thursday afternoon/evening came back negative) which came back negative. Dr. Matusiak was very rude when breaking the results to us by saying "Bad news, its negative. Now I know you wanted it to be positive so you would get antibiotics and be all better by tomorrow. Do popsicles." first of all, we followed YOUR guidelines to care for our daughter who has now lost close to 2lbs since being seen between Wednesday and Saturday because he throat is so bad she can't eat, throws up because she's coughing so bad, and Dr. Matusiak has the nerve to joke that we were hunting for medicine. Absolutely unprofessional.

Mercury Being Shot in our toddlers BE…read more Update from previous warning and heads up to anyone using Elmhurst Pediatrics for care for your children. After speaking to our nurse further she made sure to let us know that their policy is to give kids 36 months and older the multi dose flu shot (w thimerosal) but the single dose preservative free is available upon request. Besides being insanely irresponsible, she did mention our daughter had the preservative free in 2017 without ever giving us an option. I wonder how many physicians in that group will go on record showing us their own children this age getting the multi dose. Shame on you Elmhurst Pediatrics. Our daughter is still dealing with multiple tics both verbal and physical suddenly ever since the injection. Maybe she is extra sensitive to mercury - who knows. We should not be in the situation period. And please one more doc tell us it's the same as eating a can of tuna please. More to come... http://healthimpactnews.com/2017/medical-doctor-blood-of-every-vaccine-injured-or-killed-child-on-hands-of-murder-by-vaccine-pediatricians/

I am so glad I made the switch to Green Medical Practice. I really felt my concerns were brushed…read moreoff by our previous pediatrician. I felt this pressure to conform even though my gut told me otherwise. Now I feel heard. I was even able to speak to Dr Paul personally on the phone. He educated me and reassured me. He is nonjudgmental but offers suggestions. My son is healthy, happy, and on track. Thank you so much!

I had a great experience at The Green Medical Practice. The staff was welcoming and professional…read more My appointment started on time, and everyone was amazing. The NP was compassionate, knowledgeable, and made me feel truly cared for. Highly recommend The Green Medical Practice!

Dr. Farhana is compassionate and very thorough. I've been seeing her for the last 4 years for both…read moremy kids and would highly recommend her.

The doctor is very informative and she takes her time, which I like…read more She seems like she's new . I gave it 3 stars because of the girls at the front desk are really not that happy to there. And that let it show. One day I called and she picked up the phone sounding like she just got out of bed. They need a pick me up, maybe some coffee or a raise. something!

Anyone here was top notch and everything ran like clockwork. Very impressive set up for my hubby's…read moreshoulder surgery. Their operation runs like a well oiled machine. I highly recommend Dr. Asan he is very meticulous and caring for his patients.

Today my twins went in for their flu shots, and to our surprise, their nurse was Ms. Laura the same…read morewonderful nurse who's cared for them since they were babies was present. I immediately felt relieved because I knew this wouldn't be an easy visit. Ms. Laura was as patient and kind as ever, taking her time to explain everything while my son put on quite the show. Thanks to her calm and gentle approach, he eventually let her give the shot and later told me he did so well because "that nurse was so nice." She then talked my daughter through her turn with the same care and reassurance. I just wanted to share how grateful we are, and how lucky you are to have such an extraordinary, compassionate nurse on your team.

There's "good". There's "great". There's "ELITE professional" and that is what Dr.Weems is. The…read moremost thorough in house exams. She follows up immediately after each visit. She is always responsive and available no matter the hour. She is the most well networked doctor I've ever met. My daughter needed to see a plastic surgeon for a birthmark removal and I had trouble getting an appointment. Dr. Weems called the surgeon directly and I had an appointment the next day. I have many more stories like this highlighting the ways she's saved us. Best investment and decision we've made! We only have the best things to say!

We used Dr. Weems for over three years, but sadly it's been a complete waste of money. She's never…read moreavailable to see our child and will only communicate via an "app" -- but usually just to send best wishes for your child's recovery after someone else treated her. Weems has no privileges at suburban hospitals, and has no relationships with any specialist and no ability to get you in any sooner than if you cold called on your own. Most recently, she ghosted us when we asked for post-surgical pain meds for our 11 year-old who had a laceration so deep the tendons in her hand were visible. Ghosted! You can get equivalent or better care at an urgent care clinic from a non-doctor. without having to spend thousands per year for nothing. Not a "concierge" doctor at all, save your money.