Couple of times now where we weren't seen until after 30 minutes after our appointment time. What's the point of an appointment?

I spent a lot of time trying to decide on which pediatrician to use for my daughter. I'd seen Weissbluth before; driving down Western you see the cheery building and it stands out as a children's space. I'll admit that the cute building had drawn me to it; long before I was pregnant I thought if I had a baby I'd have to explore the practice. A coworker with whom I work closely, and has become even a closer friend and greater support during my pregnancy, has used Weissbluth for her children since her son was born four years ago. I met with a nurse practitioner at the Streeterville location who assured me that I could ask practitioners to wear a mask around my baby, and that combined with the endorsement from my coworker I decided Weissbluth is it. This practice offers prenatal classes to expecting parents, regardless of their status as Weissbluth families--I attended classes before I selected a pediatrician from here. They had one on infant CPR, breastfeeding basics, and the first 48 hours with your newborn, all of which were super helpful to me. I hope they offer more classes and it would be nice if some of them were classes about care and behavior of older babies and children as well. I'd definitely suggest attending these free classes (which in May and June 2023 were solely online) to help boost your knowledge and confidence of raising your babies. I've visited the Bucktown location a couple of times for a weight check for my daughter. There's a spacious lobby with books and an aquarium to help keep children's interest. The staff is welcoming. Each time we've seen Dr. Jamie, who is kind and knowledgeable. I had lots of questions for her the second visit, and she was patient in answering them all. There are a couple of parking spaces in the back that you can access via Fullerton and enter the practice from the back, and alternatively you can find some parking on Western or Fullerton. read more

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Weissbluth receives 2 stars based on their convenient location and general appointment availability. However, if you're looking for comprehensive, patient-first care this is not the place. The practice is antiquated and rigid in their ideals, with a focus on formula/bottle feeding and sleep training. Going here feels like entering a time capsule back to the 1960s. If you are a breastfeeding mother, who believes in compassionate parenting, this is likely not the practice for you. Additionally, the staff does not base their recommendations on parent reporting, and oftentimes uses condescension during interactions. This is not the place for you if you're looking for a holistic patient experience. read more

The billing practices here are very suspect. Also it is a very high volume place with a lot of turnover. It is hard to get someone to care about the patient and follow through vs just looking to close the chart out. Quality of care has declined read more

Went there with my daughters check up and she lived the doctor and the space is very welcoming for children. Everything was clean and they were timely and knowledgeable. I'm hoping that it continues to be as great and I can see us there for a long time! read more

I've been bringing my kids here for almost 3 years, recently my daughter who is 2 was blinking excessively so I made an eye doc appointment for her, but would need a referral. I called the office and was told by the receptionist that I would need to come in for that. When we came in the doctor told us we didn't have to come in for a referral we could send a request in via the portal. okay no problem must be an oversight, my problem came when they took $100 out of my husbands bank account for the visit because they billed our insurance for an office visit and I assume our insurance wouldn't cover the visit., again this must be an oversight because no way would they charge us for a full office visit when we only came for this paper, I called and was told I would need to speak with the manager about refunding the money because 1 the receptionist should have never made us come in and 2 we were probably there a total of 5 mins so this had to be billed incorrectly, I left him a voicemail to call me back and he never did. At this point we are looking for new options for doctors because even though this is a small thing I won't give them another opportunity to take another dime from us. . read more

After attending a combination of gold coast and west town offices for 7 years, we will not be returning to this practice. I have had a couple issues over the years where I have received billing statements that overcharge me. I am a pharmacist and understand insurance charges fairly well... so I would not recommend this office if you aren't ready to review every statement and EOB thoroughly. Once, I was charged for a postpartum depression assessment that was never given. The office did remove the charge but I had to go into details to fight it. Another time, my kids received COVID tests under the same insurance, 1 was charged a copay and they other was not. I had to contact insurance to confirm they billed incorrectly and we should not have any covid testing charges. Lastly, we wanted to get a COVID test for my asymptomatic 2 year old, who had previously tested positive (5-10 days prior). The office declined to give the test and charged us for the visit. They state he needed evaluation and charged my insurance for "COVID treatment". The office refused to correct this charge as no treatment was given and he was asymptomatic so after all these billing issues, I am done with this place. Dr Weissbluth and his dad are really amazing for sleep advice (reason for the 2 stars) but I wouldn't recommend for anything else. read more

Do not go here. I have taken my almost 3-year-old daughter here since she was born. We have had some not-so-great experiences, like not sending a prescription to the right pharmacy and not getting calls back from the nursing line in the past, but today crossed a line. I took my daughter in for an ear infection, we saw Dawn. We discussed that my doctor seems to not respond well to the standard antibiotic and that another antibiotic made sense given her history and the holidays coming up. We picked up the prescription, and it was for the wrong medicine. I called the after hours line and waited 1.5 hours for a nurse to call me back. The nurse stated that she would call me back to let me know what the doctor said. Another 1.5 hours passed and I called the nurses line again to get an update. I was told that the Doctor on call, David, read the notes from our visit today and they "explicitly stated" that the standard antibiotic was the one the Doctor wanted to start my daughter on. The nurse was annoyed from the moment she got on the line and refused to call the doctor back to ask him to look at my daughter's history (she even scoffed at me when I asked). She kept telling me "you're not going to give her the medicine tonight anyways, so if you disagree, call the office in the morning"--disagree?! More like I was told something very different. The nurse's demeanor and callousness was especially hurtful. She acted like calling in the morning wouldn't delay getting my child the right medicine, but anyone who goes here knows, you won't get a call back within an hour ever. That is not how to treat sick children. Whether it was the fault of the first doctor, the second, or the nursing staff, I cannot continue to go to this doctor and I recommend that you do not go to them either. The "convenience" that their locations and open appointments offer do not matter when your child is sick and miserable and they treat your like a hysterical person for wanting to get your kid the right medicine and then refuse to give it to you, that is scary for so many reasons. EDIT: Its been 27 hours since my doctor saw a doctor here. I've called 4 times and received 1 total call back. Without any communication to me, they sent over the correct medicine to our pharmacy. No apology, no explanation. A truly insane experience. Don't go here for real. read more

So happy to have chosen this pediatric office for my little girl and baby on the way. Their free classes offered before my kiddo came were beyond helpful and I loved every nurse and doctor that ran the sessions. It helped me feel more at ease and prepared, especially the CPR one. I can get ahold of someone to make an appt very easily, and the flexibility of choosing offices is convenient. Nurse Alexis helped me w my breastfeeding woes and Dr Priya was vital in sleep training. All nurses have responded to my emails or called me in a quick and helpful manner. Couldn't be happier. Thank you. read more

I've been really impressed with Weissbluth, particularly Alexis, Dr. Laura, and Dr. Priya. The staff is also just excellent. We took all of the (free!) online classes before I delivered, which were all really helpful. And in these first 6 weeks of my kid's life, I've relied on the doctors and nurses at Weissbluth a lot - they are really easy to get a hold of, whether virtually or on the phone, and really thoughtful and patient. One thing: the parking lot is really tiny and you have to be driving on the side of the road that the office is on in order to enter it. While there are always spots, it's a bit difficult to maneuver in and out of, so give yourself 5 extra minutes to deal with that. read more

Dr. Priya is special. Recently, my 11 year old daughter had her back to school appointment. Dr. Priya took the time to sit with her prior to the exam with such quality conversation of sleep importance, healthy eating, exercise, puberty, self care, etc. Her guidance was so positive and so helpful, I wish I could've recorded it! My daughter walked out feeling very complete. Thank you Dr. Priya, Nayeli and the rest of the team! read more

Not sure about these other negative reviews but I have loved my experience with Weissbluth! Our son has had some challenges especially in the first year with illness and sleep and we received high quality advice and caring support. They are responsive and attentive. I have also never had an issue getting an appointment when I need one- even last minute for croup! We do miss Dr. Tim but the other doctors and nurses are lovely to work with. read more

I am happy with the practice overall but can't give a specific doctor recommendation. Dr Tim was the reason we chose this practice. Unfortunately he left earlier this year. My husband and I joke about moving to Austin just so we can go to Dr Tim again. We started going to Dr Laura. I don't feel like she listens as well. When I ask about an issue she quickly gives a solution without asking follow up questions. It's not reassuring. We are moving (not to Austin!) but if I were staying in Chicago I would try another doctor at the practice because the practice overall has some great qualities. The practice received rave reviews when I asked a neighborhood Facebook forum for recommendations. I like that they offer flu shots for parents at the same time as kids. I love that they offer telehealth. As a first time parent with a newborn over the last year, I knew I could call any hour and connect with someone which was so comforting. If you call and ask a question of a nurse they call back quickly with a response. I went for lactation consulting and the NP was very helpful. They offer classes on a range of helpful issues like child proofing which was helpful info. read more

The team here gives medical advice to parents without reviewing patient charts. They are inconsistent with their recommendations from nurse to nurse and do not communicate at all among staff. I do not trust this office with the safety and well-being of my child, and would absolutely not recommend them. They are rude, demeaning and careless. Stay away! read more

I recently moved back to Chicago and did not want to travel to far to see a pediatrician. A coworker recommended highly. My son needed wellness exam and school physical. I provided previous records and Christine told me it would take a couple days to fill out the for with the previous shot history and update and would forward to me. I thought it odd, but as long as I had it by the schools deadline I said okay. Our appt was on October 13th and on 18th got a call from school that my son was not allowed in class until his form was received. Called the doc office to inquire on getting form immediately and they stated they'd needed previous records, which was previously given. I resent and after hours of waiting for doc signature, I had no choice but to pick up son from school. Not very pleased at all. I told them of the urgency, they totally forgot to begin with, could not locate info I provided even though a condition of getting the physical, they would have needed the records to begin with. Customer service is lacking. I had to take time off work to retrieve my son when Christine could have just signed the form! NMPG would never had made me wait a few days in the first place, let alone make us wait when it became urgent! read more

I was excited about a practice so close to my home. Today, I took my daughter for her two year check up. The appointment was at 3:00. They had no record of her appointment. After waiting 25 minutes, I was told a nurse practitioner could see me in one hour and there was no doctor that could see my daughter until late evening. Every doctor in the practice was running significantly behind. I would highly recommend not attending this practice. They should probably give me the $20 they charge for a missed appointment. read more

We switched to Weissbluth after my third son was born a year ago, and we are so happy with them! They are growing but still remember your names and faces and genuinely care about your children (and their parents). We love Dr. Tim and all of the other staff. I am so happy they opened the location in Bucktown since it is close by, but we have been to to the other locations on the weekends and they are equally as great. And they do house calls too! read more