I had switched to this dental office a few years ago when the dentist I was seeing stopped using my…read moreinsurance and this was the best thing I've done. Everyone at Twin City Dentistry is always so nice and they seem to remember stuff even I've forgotten about before they look at my chart! They never let me forget to schedule an appointment, even when I'm in a hurry. I have two problematic teeth and they've gone out of their way to make sure they don't hurt, even remaking crowns, at no cost to me, when they thought that might be the problem. I must confess that the cookie when I leave along with all the personal touches doesn't hurt either. I'm looking forward to transferring my kids here when they out grow the pediatric dentist.

Fantastic practice. Dr. Holland and crew have developed an outstanding, state-of-the art practice,…read morebut maintaining a friendly, comfortable atmosphere. Very responsive to phone calls and email requests, and go over-board to ensure comfort . They have my business for a long time.

I've heard the mixed reviews, but we had an amazing experience for my kid's first dentist…read moreexperience. It's located in a larger building in a medical park with a smaller door specifically for kids. The waiting room had a smaller play area. When we were called back I was surprised how large the space is with all the treatment rooms and bays. We were in the monkey room and so much attention to detail. They asked questions to get to know my daughter, and put on her fav show while we were waiting for the dentist to check over her teeth. Everyone was so nice and accommodating. We paid up front and they then filed insurance for us.

Great experience from the time you walk in, during the visit and leaving! HIGHLY recommended!read more

At this time I'm in high school this place really traumatized me. The first time I came here they…read morestrapped me down for no apparent reason. After the appointment my mom notice some kind of and I quote "white meat of some sort". This cause my lip to have some kind of white circle, this caused me to go to an urgent care. I have to get an anti biotic. I have also had an insane amount of fillings for no apparent reason. In conclusion don't bring your kids here. At all.

When my daughter first told me, she was taking my four grandkids here I just about flipped! I…read morehave heard horrible things about this place for many years... and all of them have became evident after my grandchildren's visit there. Each grandkid except one was told they had two cavities each... so I had her to go to our family dentist that we have loved for years he x-rayed each one and none of them had cavities! The reviews that says this is a good honest place, I have no idea what they could be talking about unless they are employed there! Stay away unless you want to mess your children's teeth up!

Dentists were very nice, you never have to wait long and personnel are always willing to help very…read morechild friendly and McBride was the nicest woman I've ever met.

Great experience overall and would highly recommend, especially if you have a child that needs a…read morefrenectomy, which is a tongue or lip revision to allow for better range of motion. Dr. Kate Lambert specializes in this procedure and is very thorough in her initial consultation and exam. We spent an hour with her to determine whether or not a frenectomy would be medically necessary and I felt like all my questions were answered before following through with the next steps. She took the time to learn more about my concerns, did an oral exam, a functional assessment, took photos and videos to keep on file but also to use for a reference to discuss everything she noticed that was causing limitations. Tongue and lip ties are often misdiagnosed because most doctors are not trained to identify the more subtle classifications. Dr. Kate is educated is being able to identify all classes of tongue and lip ties, not just the obvious ones, and helps you understand your child's anatomy more in depth. The procedure itself uses a C02 laser which is up to date, quick and simple. It can be done the same day immediately following the exam if you choose to go forward with it. Afterwards you are shown recommended stretches to aid in your child's recovery and learn how to access the videos, should you need a reminder on how to perform them correctly. 2-3 follow up visits are included in the cost if you are paying out-of-pocket, which I greatly appreciated. The office and waiting area is decorated with kids in mind, so for those who are taking their toddlers and small children know they will be easily entertained by the clubhouse and toys! Staff is super friendly and readily available to answer any questions I have! Parking can be tricky on a busy day but other than that, no concerns!

horrible!! Do NOT GO To lane and associate!!!! the girls at the front desk think it's funny to over…read morecharge patients, they will not follow up on complaints and don't care! they quoted my 90yr old mom $198 for a simple piece of tooth extraction, then called and said it will be $476, you have already paid $198 pay the difference or loose what you have paid, when I picked her up they charged my card $198 +$476 for a total of $674 for a 5 min pice of tooth extraction!! Then would not return my calls for weeks, finally I filed a complaint online and an office manger called and said this is the first I've herd let me talk to the head office and get back with You Within 1 week. Well It's been anther 2 months and I have emailed the address she gave and texted the number she called from with over and over with no response. this place is horribile!!!! So many reviews are like this!! they don't care and the girls at the front desk think it's funny! Nobody cares!!!!!! This is the worst dentist I have ever felt with STAY AWAY!!!!!!!!!!!

Although Dr Mac is a superior dentist, the business practice of this place is shameful. I have been…read morea customer for almost a decade, and am need of an emergency root canal. Despite having my insurance company on the line verifying my coverage, they are refusing treatment until a pre authorization is received from insurance....the same insurance that has dutifully paid for many years and is offering verbal confirmation of my coverage. The dental office claims "company policy" requires the paperwork before treatment, with a 4-6 week lead time; this is strictly on the Lane and Associates side, as my insurance has a NO wait policy....bc sometimes you need immediate care. Meanwhile, I'm in tears with pain, with no reprieve but a pay for the entirety of the service, out of pocket. My years of being a customer means nothing, and the reality of a patient in pain in front of them gets no mercy. This is a corporate, heartless, shady business, with profits in front of patient care. It's disgraceful, and they should be ashamed. Find a good family dentist to give your money to....this place is overpriced and leaves you in a lurch at your worst time, bc the "company policies" favor the dollar over you, even when confirmed that they will still get the dollar....your space as a patient means nothing.

I HATE going to the dentist, but I must say Dr Edwards makes it very easy going. They have just…read moremoved to a new location. It's very nice, with lots of awesome updates. They have put in new dentist chairs which are fairly comfortable. The best thing a TV in the room. I went in for a root Canal, and shockingly the only discomfort was the injection of the numbing meds. Beside that NOTHING. The most odd thing was what was on TV during it...shark week! Dr. Edwards has an amazing bedside manner, and personality. He and his assistant talked during my procedure. It was very general topic (TV) so I didn't feel as if they were talking as if I was not in the room. At one point Dr. Edwards, as he was drilling my tooth said something so funny...very hard not to laugh...very hard!! My wife, and my oldest son both come here as well. It is a great experience for all of us. They use technology very effectively. I get text messages with appointment reminders, and they sent me an email a few hours after I checked out wanting feedback. Best yet they deal with my insurance and are more then willing to work with you on a payment plan if needed. Honestly this is the type of service that you want to see everywhere!!

Been going for years. Great office with a great staff! Very busy office, but I understand why.read more

I do not recommend this dental office. They bill you for periodontal treatment but do not provide…read moredeep scaling. They caused my perio to be worse due to not providing proper care. They also cancelled a filling appointment because they did not have the materials. This is a standard procedure. Why would they not have the materials in stock? And they are extremely expensive not to do the proper cleanings. Do your homework before going.

they are money hungry and liars! Rude and dishonest. They made a mistake with our insurance company…read moreand then told us, ooos we didn't know and left us with over $1000 bill which they took no accountability for. Do not trust them. Find somewhere else to go.

Supposedly had an appointment at 7 am today but no reminders email phone call nothing was sent to…read moreme to remind me of the appointment I called to see when the appointment was and it was today I asked the rude front desk lady why wasn't I sent a reminder letting it be known when my appointment was and her response was "well you should have written it down) how do you think you are to talk to customers like that. She told me that I WONT be able to reschedule that appointment but you will never have to worry about me trying to even attempt to make an appointment with y'all ever again. Y'all are rude over the phone why would I even want y'all working on my teeth !

I scheduled an appointment 2 months ago for a cleaning today and when I went in they supposedly try…read moreto contact via email or phone call and I have not been notified of nothing! I had to take time out of my job for my appointment today and and now it's canceled