Needed a crown replaced, got me in less than 48 hours. Made a new one while in the chair…read more Friendly folks and very professional. Would recommend to anyone that needs emergency help or looking for a new dentist in High Point area.

Recently, my adult son with a learning disability had an appointment with Victoria Brotzman because…read morehis usual dentist was not available; I was present. My son explained that he had been experiencing stress for the last couple of years causing him to grind his teeth at night and it also affected his oral hygiene. When she asked him to explain the source of his stress, he declined to give details and gave the usual response, "It's a family issue". When he asked how long the stress would have an affect on his oral hygiene, her response, "Unit you get rid of your family".

Been with Dr Taylor for years. Super nice person that I have been able to connect to on a person to…read moreperson report, professional and competent. And seems like tools and procedures keep on evolving and getting better. Dr Taylor and staff truly care and form professional relationships with their patients. I came to them with an emergency when no other office was available back in 2008 and as far as dental care has been the best choice I've made. I cannot recommend this establishment strongly enough. And on top of that Dr Taylor has been flexible to work with me on payments on the rare occasion that I have a good amount of expense. With a clinic that cares and truly enjoys what they do. The report amongst the workers is fun to watch.

**This review was completed 2yrs ago as of 4/3/24** Awesome…read moreplace! The dental hygienist was so polite and informative!! The dentist was great too! Highly recommend.

This is the nicest dentist I've ever been to. I'm more nervous than most when it comes to visiting…read moredentists, and I'm aware that few people find the experience pleasant. Dr. Wheeler went above and beyond to put me at ease, explain what the process would look like, what needed to happen, what kind of schedule we should work on, and how everything would turn out perfectly in the end. He was so reassuring. I couldn't have asked for better.

Been bringing my family here for over 10 years. Mr. Wheeler is a good guy...a vet...and a great…read moredentist. His staff is allways nice and we have never had any billing or other problems. My visits are enjoyable.

If you're a woman, especially of color, do not come here! I was verbally harassed (because I…read morementioned the procedure being done hurt me...yiked) and then laughed at when I brought it up as a complaint. Also, they ruined my retainers (extra yikes!). After I brought up my complaints, the dentistry terminated my whole family as patients-- yes, you read that right. I was verbally harassed and when I seeked help, they took that action (hm?). Extremely unprofessional, they're there to save each others backs. Avoid the drama (unless you like to tussle and struggle to be treated decently...then this place if for you!) I seriously recommend everyone, but especially my community, to seek treatment where they will be respected and can get their procedures without so much baggage! AND make sure to check your receipts and that they're charging you and/or insurance for the right things!! That's another thing to watch out for (yikes). I'll end with this: remember that YELP doesn't allow businesses to delete reviews and that Google does! stay safe

Years ago, they overcharged me when I was there and instead of refunding me, they gave me a gift…read morecard. Silly of me, I decided to make my wife an appointment and filled out all the paperwork online for her then called to make an appointment the next week. The person kept asking me to repeat info submitted online despite telling her it was all submitted on their website but she said she still needed. She then said they would send me a packet to fill out via email but I explained I already did it all online. She said that I would not have to fill it out then. I asked her to confirm they received it and she said she had to put me on hold then she disconnected. Called back and talked to somebody else and they said they had not got the forms from online. Scary because this personal info (SS#, DOB, History...) all was submitted somewhere. Clearly, they do not appear to be Hippa compliant and to boot the person on the phone's attitude was if I was making her life difficult.

I have been searching for a dental office that is dedicated to true patient care ever since my…read moredentist retired. I saw Dr. Russell recommended several times on a neighborhood app. From the front desk staff, to the dental assistant to the dental hygienist, everyone was amazing. They were kind, welcoming, patient & great at communicating their care throughout the process. They were concerned with my comfort and focused on limiting my pain. I was initially disappointed that Dr. Russell was not the dentist I was seeing but Dr. Reynolds was simply wonderful. He explained my treatment plan and how they collaborated with specialists to design my care plan. He even broke down how to best target brushing and flossing to optimize the best results. He was even abreast of how inflammation and chronic conditions affect dental health and showed genuine concern with my care. He did not rush out of the room and he made sure all of my questions were answered. I highly recommend this office.

They do great dental work. Dr. Russell has been my go-to dentist for well over 5 years now. I've…read moreseen my dental health improve over that time and I've been very happy about it. They do outstanding dental hygiene cleanings, and cavity fillings. They'll tailor care to your needs. It's a tidy office with neat and spacious rooms. Overall I've enjoyed my visits here. I tell a close friend of mine that Winston-Salem has the greatest dentists around, and Dr. Russell definitely is one of the best.

I was referred to Forsyth Periodontal to treat my perio issues. I had seen a different provider…read morethat gave me a ridiculous quote and was very rude. This was not the case with Forsyth. The front desk staff was kind and efficient. Took care of my paperwork and got my dental card scanned. Then the dental assistant took me back to do an assessment and took additional xrays. She was kind and detailed in everything she was doing. She even brought me out a warm blanket since they keep the office cold. I met with Dr. Suttle and he was amazing. He was very detailed with my issues, discussed how they approach things conservatively initially. They have a 4 part approach to their care before they determine if more advanced treatment is needed. Your first visit is with your dental hygienist who spends an hour with you teaching you tips and tricks to do at home to maximize care. The next 2 appointments are your deep cleaning. It has a new name now but I forgot it. They clean one side at a time. And then 6 weeks after your deep cleaning, you have another assessment to determine next steps. They do require out of pocket up front at the first visit but they will assist you with the paperwork for you to submit to your dental insurance for possible reimbursement. They are also extremely affordable compared to others in the area. I highly recommend this office if you are having issues that require more advance treatment.

Never in 100000 years did I imagine I would be leaving a 5 star review for a dental office, much…read moreless one you go to for extractions and the like. So this is my second extraction/implant experience and it was fantastic. First: understand that none of this is pleasant. But when I say fantastic I mean no issues: from walking into the office for the check, to care getting the X-rays and scheduling, to getting my pre med for sedation (two lorazepams = no more anxiety! Hazah!) and them wheeling me in from the car with my husband driving of course, the experience and quality of care is wonderful. I would minus a star because I can't eat anything crunchy until my stitch is removed, but that's my problem from past Jen not caring for her teeth. I feel like my pain was well managed, my anxiety was well seen and cared for. I hope you don't need him, but Dr. Pierce is top of the line. Very caring and good doctor with great assistance!

Everyone is extremely nice here and very polite & professional. I am very anxious about dental and…read morethey are very understanding which is appreciated. Jenna Williams

I met with office manager today. My wife has received four past due messages on her phone. I…read morecalled two weeks ago with the cashed check information and assumed that the billing error would be corrected. I was wrong. Today I drove to their office to talk to the office manager. She found that the check had been misapplied to another account. She corrected the error. However, I got no thank you for bringing the error to their attention for the second time in a month. Nor did I get an apology for the error that was made. Or for the four past due notices my wife has received. This is not good business.

I have been a patient since 2001. I used to give this office a five star review. I no longer can…read more The office has changed since 2001. All of the staff have left, except for Dr. Jones. The staff made this office a pleasant place to go. They warmly welcomed you. They greeted you by your first name as you walked in the door. Dr. Jones was funny but highly skilled, so you felt at ease. It isn't that way anymore. I encourage you to look at more recent reviews and not base your decision on reviews from 2020 or earlier. All of the original staff are gone now. And sadly so has the charm and warmth this office exuded.

I must warn people of my bad experience with Dr. Jones Roland Dentistry in Greensboro, NC. My son…read morehad a cleaning, exam and xrays. The next week my son was scheduled for orthodontic appointment where he was going to be scanned for Light force brackets. We were both super excited to start his ortho. However, my son's appointment was cancelled because Dr. Jone's team was not in it to win it. They failed to send the very costly treatment plan (around 650$) to the orthodontist. My son showed up for his appointment and it was cancelled. My son was disappointed. I called Dr. Jones office to speak with Dreama who states she is the office manager. I asked her why she did not send the plan to the orthodontist. Dreama said they don't do that. Well this is not true. It is customary when an orthodontist refers you to a dentist, the ortho and dentist work together. The dentist will send a treatment plan over to the ortho right away. When I asked to speak with Dr. Jones, Dreama said he would not speak with me. Dreama said Dr. Jones prefers his staff to handle things. When I insisted, she stated she would take my number and give Dr. Jones a message. I get crickets. I hear nothing. I called back and another lady from Dr. Jones office stated he did not want to talk to me and she would handle the situation. Now, if these ladies are telling the truth, it's a shame. Is Dr. Jones so important he cannot call the mom of a patient he is treating? Last time I checked, he puts his pants on just like we do. I am super disappointed in this dental office and will continue to tell everyone I know about my bad experience.