Tried to visit on a Saturday at 12:45 (well within their published hours of 10-2), but shop appears…read moreto be closed for the day. There is a sign, hours posted & can see through the window there is stock, but it's not clear if this is truly a shop or just a storage locale for their online presence since they aren't open as expect. The older reviews & the description made it sound like a perfect spot for moms to get some decent deals and also donate to those in need. Hoping this was just an off day? Note: the older reviews speak of artwork on the outside brick walls. Think they have moved, as the listed address is a storefront in an "Extra Storage" office park.

I saw a post from Kristine H's blog about graffiti tours around town. And this was one of the…read morestops along the way. Some of her other suggestions I have been to before but not this location. So we came out here for the picture along the back wall of the building but we also, wanted to potentially support the business. When you come inside, it's a very cute resale shop for young children and maternity. The items were very cute but the prices were a bit high in my opinion for resell. So come on by if you're looking for some deals on baby/maternity, but also enjoy the art on their wall.

Unimpressed. I think the sole employee working could use…read moresome customer service training. No 'hi' or 'can I help you' or anything for the whole 10 minutes that she and I were in the store. For a company who loves to send people on its email list every 5 minutes I found the unfriendly atmosphere uninviting. Combined with the lackluster selection and strict return policy, I cannot recommend this store to anyone.

I just wanted to commend this location, and specifically the sweet employee who helped me tonight!…read moreHer name is Rachel and she made my experience SO ENJOYABLE! She was informative, warm and welcoming my entire visit! After a rough day, that really put some sunshine into my evening!! I hope she will be there for any future visits! Rachel, you absolutely ROCK!! :)

If you're something of a Jill-ted lover, then come to J Jill and spend a lot on your former flame's…read morecredit card, why not. This is a pretty average J.Jill store which can be a little expensive sometimes. I quite like it in terms of browsing, so does Barbie, but for prices and customer service it isn't my favourite. It's in a fancy part of town and sometimes they do seem a little bit snooty in here, customer service wise.

I just popped in here for the first time at the suggestion of my mother. I was looking for…read morenon-maternity, maternity clothes and was told that the JJill brand runs a bit more relaxed than most. Carla greeted me immediately upon arrival and explained the sizing. She started a fitting room for me and checked in periodically. She even helped me to order a few things which were not in stock in my size. I haven't experienced this level of customer service in a long time, not even at high-end stores like Nordstrom and Tootsies. I am shocked and impressed! For what it's worth, I am probably younger than the average JJill customer by about 25 years, but there really are some great options here for those in need of maternity clothes - plenty of tunics, dresses and pull-on pants. The quality is great and they have some heavenly linens. I'm definitely coming back here.

Had a very heated conversation with the general manager. The past 3 interactions I don't think I've…read morehad a good experience with this stores employees or management. The past time they mentioned points being transferable between stores like adult retail shop uptown cheapskate. They don't tell you that you have to put that money on a gift card for it to be utilized at another store. They just let you show up to that other store and figure it out with their management, Then feigns ignorance and responsibility, wasting time, money and effort. This most recent time the disrespect was appalling. I showed up with four bins worth of items and offered to leave my bins, but the employee insisted that wasn't necessary. Had I known I would've received my items back in trash bags like discarded trash I would've insisted on leaving my bins. I brought my items in Clean conditions, neatly folded piles, in new clean bins, organized and disinfected. My items were retuned in bagged piles of mess. I called to speak with the manager bc I felt the level of care was lacking towards my items, the employee showed minimal expression which I can live with she can act like she has no empathy, I'm a grown man I don't need to be smiled at thats fine. Where I draw the line is treating my stuff like trash when it isn't yours yet and it didn't need to go that way. I could have left my bins, they didn't need to trash bag it out, they could have treated my items with more care and they could have been more empathetic to my complaint. This may seem small to a multi franchised store but to me this disrespect towards me and my items isn't acceptable. Like my attitude or not this was avoidable and if it's your policy, it's a bad one. If I'm the first, let me be the last. Be better ma'am's. i received a response from the business. I have already informed them by phone that I would NEVER be doing business with their company again so the retaliatory notice that I'm not welcome at the store is none of my concern. I said and I'll quote " you didn't have to treat my shit like trash, I had bins and could have left them ma'am" but I guess that's harsh. I love how your manager mentioned hearing the interaction but still chose to leave mid altercation. You said ma'am by phone to me you heard the conversation and left. So you ignored the problem? Tell your employee that you didn't care in the moment but was able to tell me off later and made sure to unwelcome me.

I haven't been back to this store in over a year because of how rude their staff was to me and my…read morefamily. They keep everything in bags, and apparently an older child before us had made a mess. As soon as we walked in, the employee immediately accused me and my 6-month-old of taking items out of the bags even though we had only been in the store for not even two minutes. It was extremely unprofessional and made us feel very unwelcome. The employee had black hair and glasses.

Love this store. It is small but has an amazing selection of clothing. Monograming available. The…read morewomen who work here are so sweet and always remember me when I come in despite me living in a different city and only stopping in once a month or so. The sale room in the back area is a great option since the front couple rooms can be a bit pricey.

Beautiful clothes. Nice shop. Very pricey though. What I'm assuming was the owner was very short…read morewith me. I mean really is it that hard to be nice??

Probably closed. I called at 11:05 am on a Saturday and no one ever answered. I guess they…read moredon't need business.

Never found the store drove around and never was able to find the store front. Confusing to find…read morethe store and I was under the impression that it's open when you put the address in. Called the number and it was disconnected/offline.

Great place to buy gently used clothing, shoes, toys, books, and accessories for babies and…read morechildren. You can even sell them your own gently used baby/kid clothes and accessories - or for larger items such as Spectra breast pumps, cribs, strollers, etc. they will display them at the store and cut you a portion of the profit once it sells. There's ample free parking, and there are toys and books that kids can entertain themselves with while you shop