My dental assistant Vanessa was so kind representing black history month letting my daughter…read morechoose black red and green on her braces.

I had a very disappointing experience at this office. We waited for over an hour before my baby was…read morefinally seen. When the dentist came in, the exam lasted only about a minute before we were sent home. It felt very rushed, and there was little effort to explain anything or address our concerns. I was also disappointed by the lack of empathy toward my baby. They expected him to lie down on the dental chair by himself, which is unrealistic for a young child. I expected a pediatric dental office to be more patient, gentle, and understanding with babies. The front desk staff was also unprofessional. Instead of helping verify my insurance, they repeatedly insisted the information I provided was wrong and spoke to me in a rude, raised tone. I felt like they were unwilling to help resolve the issue. Overall, the experience lacked compassion, professionalism, and quality care. I would not recommend this office to families with young children or any age.

OMG! This place is absolutely amazing, Dr. Shirani is a…read moreGem-as is he staff. From the receptionist to the dental hygienist they are all very friendly,professional and helpful. They are also a bunch of very attractive ladies that do their jobs well to. Shirani's experience and expertise in the dental field is unmatched in my opinion, my family and I have been going to him for years and have never been left in pain. Over the past 10 yrs I have been to several dentist in the Antioch area, who have done to say the least mediocre work that Der. Shirani has corrected. Not only corrected but never ever throwing the other dentist under the bus. His other absolutely Gorgeous dentist, whom name evades me "sorry" is a tru- BOSS!!! She so sweet and gentle as Shirani, and always a pleasure to see and speak with. The manner in which the team is managed definitely reflects in how they treat us the patients . So thank you Dr.s. I definitely recommend this establishment. Thank all of you for being you. You all are absolutely awesome.

I was very impressed with the follow up call from one of the dentist when I first scheduled. Since…read morethen I have been trying to be seen but with my work schedule & commuting 3 hours a day it's been a challenge. I usually don't leave negative reviews but i was pretty disappointed with the way I was greeted on the phone by the receptionist when I needed to change my appointment. I never cancelled last minute & always wanted to reschedule in hopes of being able to be seen. Completely rude. Just a reminder that the person who's answering the phone is making an impression on future patients. Especially ones like me who were coming to you out of network. Disappointing experience.

We have going to Kanopi kids since around the time they had opened and they have never been any…read moreless than amazing. My son had fear of going to the dentist previously and since being with Dr Anwar , he no longer does . I truly believe it is all due to the dentist's skills, positivity and gentle nature. They always talk to the kids directly ensuring they are okay and comfortable. The visits are always thorough. In addition to the services the kids have received~ I have always loved how calm and inviting the waiting room is for families. The toys are fun and engaging and there is usually always a movie playing. We appreciate all the extra efforts and are so happy to have found such an amazing dentistry for the kids. Thank you :)

We've been taking all three of our kids here (ages 5, 7, and 17), and we honestly couldn't be…read morehappier. The dentists and staff are incredibly kind, patient, and welcoming. They do an amazing job of making kids feel comfortable, no matter their age. My oldest even gets orthodontic care here, which has been so convenient, and everything has gone smoothly. They also accept a wide range of insurance, which makes things much less stressful as a parent. What truly stands out to us is how wonderful they are with my youngest, who is on the spectrum. The staff is understanding, calm, and accommodating, they always take the time to meet him where he's at. That level of care means more to us than we can say. We have tried other children's dentists in the area and nothing compares to the care in this office. We're so grateful to have found a dental office we trust for all of our children. If I was a kid this is the dentist I would want to see!

Extremely disappointed with our experience at Hello Smiles in Oakley. My wife has a trained…read morediabetic alert service dog, and we felt she was discriminated against because of her service dog's breed. Instead of treating my wife with dignity and understanding her rights as a person with a disability accompanied by a service animal, the situation was handled in a way that made her feel singled out, embarrassed, and unwelcome. What made the experience even worse was the way the doctor communicated with us. We felt the conversation was manipulative and dismissive, and when we tried to explain our concerns and my wife's ADA rights, we felt like the situation was being twisted around rather than addressed professionally. A medical office should understand the basic rules surrounding service animals and the ADA. People with disabilities should not have to argue for basic respect and equal access simply because someone has an issue with the breed of their trained service dog. We left feeling disrespected and extremely disappointed. I strongly encourage this office and its staff to educate themselves on service-animal laws and how to appropriately treat patients with disabilities. No patient should be made to feel this way while seeking medical care.

Hello Smiles has a beautiful space. Everything is so neat and organized and clean!! My 4 year old…read morehas been coming since she was 2 and she loves it too. Theres a nice play area and book shelf full of children books. Everyone is so nice too. There are TVs mounted on the ceiling for the kids to watch while they are being cleaned and then they get to choose from prizes and balloon art afterwards. 10/10 recommend!!

In my hour waiting in the lobby, as my daughter got her teeth worked on I witnessed every patient…read morethat came out had severely worse conditions than when they went in. I mean, my daughter just threw in a permanent tooth two months ago and they say that had a cavity. When I asked for proof, they said that DentistDentist felt it and it was sticky. I asked for pictures or x-rays and they took a picture is at that point, I decided to look at the reviews. When I asked the dentist why her reviews were so low she said we don't work a restaurant around here. I'm a business owner. I have 295 five star reviews and I know you can't make everybody happy but if you do right by people and get quality service Are honest and have integrity. Your business willthrive. I'm getting a second opinion and if I was you I would skip the place. I barely stepped in the door and have a $1100 dollar out of pocket plan for my eight year old.

This place is very unprofessional. They are not accommodating to people that work during the day…read more Every time you schedule an appointment, it is like 2 to 3 months out. They do not let you go in with your child. They make the kids feel super uncomfortable. Almost everyone in our office is rude on the phone except for a Capri. They are not willing to give up records to other dentists, and they won't even give me my kids records. Super unprofessional super rude. Just not a good environment to have you or your kids involved with!!

Dr. G. has been our dentist for years. He is attentive to the needs of my children, giving them…read moreexactly the treatment they need, without prodding us to do anything on top. Recently, one of my boys needed to have his chipped teeth repaired. Dr. G. did an amazing job! No seam line or anything. So many people have commented on how great he did. Highly recommend.

Highly recommend Dr. G is amazing ! Both of my children love coming to the dental . Like that he…read morehas the patience and explains the process to them and myself .

I was referred to Dr. Shelby by a case manager for my 7y/o son on the autism spectrum. It was his…read moredental first appointment ever. From scheduling, to the moment I walked in I felt welcomed. Dr. Shelby had us come to her office for a quick consultation prior to starting services. Parents with children on the spectrum, (particularly on the higher needs end) know how anxiety inducing these appointments can be. I was a giant ball of unhopeful nerves. Praying my son would not be judged, or become too difficult to be helped. A staff member came in to assist/keep an eye on him for the duration of the consultation. My son jumping into this woman's arms at one point, and yet she showed no irritation, and reassured me as I apologized repeatedly. Maybe it was written on my face, maybe she is a part time mind reader, but Dr. Shelby sat me down in that office, looked me in the eye and assured me everything was okay, and my child would not be judged there. Embarrassingly enough, I broke down in tears. It was like a weight had been lifted off my shoulders, and I was actually seen. Although my child did not tolerate the check up well, as I expected, the Dr. was still able to get X-rays, and did so as efficiently as possible! I received so much reassurance, advice, tips and tricks to help. I truly appreciate Dr. Shelby and her team for the excellent service, care and compassion we received. Would recommend!

I would strongly advise against trusting this office with your child's care. After six years of…read morebeing loyal patients, we were dropped from the practice simply because I asked for appointments after 2:30 PM -- even though their own posted hours are 9 AM to 5 PM. I was simply a mother, who hadn't had a job in over a year, asking for a small accommodation so I wouldn't have to miss work or pull my child out of school. Instead of compassion, the front desk clerk refused to even let me speak to the dentist -- someone we had trusted for years. I was so upset by how dismissive they were that I ended up in tears. One simple request turned into being completely disregarded, and it feels like something was said behind the scenes that wasn't true, because we were ignored and immediately dropped. When I respectfully mentioned I would leave an honest review about my experience, I received a letter dropping my daughter from care. They claimed it's their "policy" not to schedule young children later in the day, yet refused to show me any proof -- no signed document, no written policy, nothing. They also falsely claimed multiple attempts to contact me, but there was only one voicemail left. I returned the call and never received any follow-up. Six years of loyalty, perfect attendance, and a strong relationship thrown away over one basic scheduling request. This office does not prioritize patient relationships, communication, or professionalism. They will not advocate for you -- they will simply cut ties. If you want to be treated with basic respect and compassion, this is not the place for your family.

The staff has always been great. They answer any and all questions for someone who has anxiety…read moreabout dental procedures. The place is beyond clean and it's always the first thing I notice when I'm here. My family has had everything from preventative care to extensive dental work and every experience and service has been top quality. I can't recommend this dental office enough! I'm currently in the process of getting a few implants(there's a couple steps) and I am actually looking forward to it instead of being nervous because they have taken the best care of me every step of the way!

I had a wonderful experience at this dental office! From the moment I walked in, the entire staff…read morewas incredibly friendly, welcoming, and attentive. They made me feel comfortable and well taken care of throughout my visit. Dr. Modaressi was fantastic. She took the time to explain everything clearly, answered all of my questions, and made me feel confident about my treatment. I also had my cleaning with Ivette, and she was amazing--so gentle, thorough, and kind. She made the cleaning a very comfortable experience. I'm so glad I found this office and highly recommend it to anyone looking for a caring and professional dental team. Thank you all for such a positive experience!