Erica did a great job on Anastasia 's birthday party. All the kids seemed to have a great time. Might consider entrusting the parents with party favors. They didn't arrive until all the kids were gone and we were cleaning up. read more

Damien was a great party host--very attentive! I loved that we could bring our own food/drinks. The kids had a blast.

Damien was an excellent party coordinator. He helped with everything and is so kind. He communicated well with us and planned out lights to go down for happy birthday song. read more

she was good. I felt like she could've attended us a little bit better, but overall she was OK.

My grandson had a great time here today. Abram and the other staff members were friendly. They have some reasonable snacks and pizza but no other regular (prepared) food. read more

Great place to take the kids on a rainy day! They have a good area for all ages. I know these kids are going to sleep tonight!

My grandchildren love this place. We took them once and now it has become our spot to take them once a week to allow them to run free and tire themselves out. There is a section for pampered toddlers and area for older children. The place is a little dated but I like the interactive stuff here more than at the new modern places. The attractions are in closed so no fear that they will fall. For older kids they may want more but it is just enough for my 2 and 4 year old. They love being able to climb up of things without us screaming for them get down. There are little electric cars they can ride on and an adults are able to play on the attractions with their children. read more

Wow at this place!! SUPER COOL, absolutely the greatest place. Went there today and had a blast. So for $20 a child gets in with unlimited time to play and along with that 2 adults get in with each child FREE!! I wish we had a place like this where we live but as my Son says, "Texas has everything" My daughter n law suggested we take the kids there today to play and we all enjoyed ourselves. I'm 46 years old and played as if I was a young kid again. I'll most likely pay for that tomorrow LOL. Employees are wonderful and the place was very clean. You can come and go as you please but hang onto the receipt for proof.. leave there go have lunch and come back! read more

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This place was just the right size, price and amount of fun. It's nestled among a few stores. I I love the fact that I was able to watch my kiddo the entire time from the comfort of my seat. There were plenty of safe guards in place to ensure the kids could safely have fun. Snacks are available to keep the little one's sweet tooth happy. If the snacks aren't quite enough you can leave to go have lunch and return with no hassle. It's definitely a winner in my book. read more

Kids Empire Mesquite - Indoor Playcenter Near Me - Mesquite, Texas

So many fun activities for the kids. No snacks available so take your own. They seem to have something for all ages of young kids. Climbing structures, pretend play and books. Picnic tables and chairs. read more

We wanted a fun place for our toddler to play indoors, and most places were closed. They have a toddler area and it's awesome. Parents can go with the kids, too! Jumping music, lights and atmosphere. It's like a kids party club. Definitely not sensory friendly, but that's ok as not every place is for everyone. Our little girl had such a blast here and a huge grin on her face the whole time she played. This place is absolutely amazing. I will come back and update this review soon. read more

My babies were a little too young for it. But it's amazing place for kids to play. We will be back when the grand babies are bigger

This indoor playground really good for bigger kids. However their red slide looks to me to high, and a lot of kids plays by themselves. One time when my daughter about to slide with that red slide other girl came and hold her hand while she is in slide and turns out my kid lost her balance and end up sliding with her face. Thanks God, it wasn't bad, but still she had red red face (i was so scared) We have no idea where was that girls parents. Anyway kids like this place and it's workout for parents too, chasing after kids. read more

Pros: pretty clean environment Friendly staff LOTs of places to play Open area to easily watch kids from most angles Cons: no real way to make sure people are leaving with the same kid they came in with Not a lot of seating in the area where you need to change your shoes to socks at so you have to sit on the floor if there's a lot of people They turn the music up super loud at times and you can't hear anything else over it even if you're sitting right next to someone Can't bring in outside drinks and food, what food and drinks they do have are kinda limited and pricey. read more

We love this place for our kiddos. We've been coming for a couple years now and highly recommend for indoor fun.

Love coming to this place with my kiddo. Good fun for a decent price. And thus far I have not seen it crowded at any time! read more

Kids Empire Mesquite - Indoor Playcenter Near Me - Mesquite, Texas

We went for opening day today and what a blast everyone had! Sensuously the best indoor park we have ever seen!! This place is huge and offers a heck of a lot more than most kids venues. You will have to see for yourself. There is nothing else like it in Texas! It was super clean and the staff couldn't have been nicer! They even played with the kids and took some on the slide with them!! This place is first class all the way and dirt cheap for what you get!! Great for parties too but it's so affordable you can go several times a month!! So glad you made it to Texas, Kids Empire!! We are soooooo glad you are read more

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Ok not enough to do that interesting. The slide scared my grand child it is ok dnt like that you have to ware socks if you're not playing

This place is a mess! Honestly the play area is fine. It's the staff. Customer service is everything and not only that, it was my grandsons 1st bday so we paid for the highest party package. They didn't even host the party or sing happy birthday. We did everything! I had to ask for plates, cups, etc. They don't let you come in early to set up either. We get there & empty! No one occupied the space at all! They don't watch the kids either. Kids were lost & crying. They wouldn't even let me charge my phone! I do not recommend this place for anyone because of the service level. They rushed us out so we just left because everyone in our party was tired of them. Maybe under new management and new staff I will return. Maybe not! 1 star just so I can post this review. read more

The place itself is very clean, normal wear and tear but nothing unsafe. The two times I've been here there weren't too many kids. As far as "arcade" games they don't really have anything. The kids love the little scooter rides they have here. Plenty of space for the adults to sit and watch the kiddos or you can play with them. Staff isn't the greatest, but it's just a hit and miss with who you get I guess. I like that they have the all day play so we can come in and out as we read more

Kids Empire Mesquite - Plate area - Indoor Playcenter Near Me - Mesquite, Texas

We came here on a Friday morning from 10am-1pm. It was wonderful!! Not too many people there since it's a school day which made it way easier to keep up with the kids. The whole place is kids friendly and parents can easy climb everything and follow the kiddos around. Extremely clean!! Had great and clean kids music too. My kids had a blast and honestly- we did too! Only downfall was there was only one staff member in the entire place. He was doing it all and working really hard. It would probably be more helpful to have 2-3 members on staff at all times. He did great though! read more

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Huge play area and was clean and well kept when we went. Plenty for toddlers or even older kids to do and the front staff was very sweet and helpful at answering any questions I had, I would definitely recommend you try it if your kiddos enjoy indoor playgrounds read more

I am so pissed. My wife looked at the prices to see if she wanted to take our daughter along with our other daughter to her birthday party. When she got there, they wanted to charge FORTY dollars for her!!! That's double the price. They would not allow her to pay the normal price, and defended themselves by saying the details were shared with the person having the party. Okay, but how could WE have known this!? Absolutely terrible and outrageous. We would have made completely different plans. The employees were unwilling to budge, and were not willing to call the manager to discuss the issue. I hope to never take my children here again. read more

Very nice and I had more fun I think than my grand daughter! Noce place to go especially when its cold and wet outside, loved the price too! read more

My daughter in law takes my grandson here all the time and on Saturday 01/20/2023 around 2pm they went. When she went to pay, they told her the total was 22.00 but debited her account 222.00. I understand people make mistakes, but when she contacted the manager she was given a HR email and phone number that she cant get a hold of anyone. It shouldn't be the customers responsibility to rectify something like this. She has to jump through hoops just to get money back that was took from her. Insane!! read more

Birthday parties are over priced . It's a fun places to just take your single child though.

A fun place for the kiddos! Lots of different play areas. Well kept and maintained play equipment.

If I could give 0 stars o would The staff is very rude and clueless. Went this past weekend for a birthday party and I have 3 teens who were not going to use any of the amenities and were just going to sit at table and play on their phones. I have a younger son (8yrs) who was going to use them. When we were checking in the told me I needed to pay $180 due to party chosen was the $39 per person. I then proceeded to tell them I'm here for a party and the 3 older ones will not be participating. The manager stated sorry we had to pay for all kids as long as they are sitting at a table. I was not about to have my family member pay$120 for kids that were gonna just sit there. Not only that they are very disorganized any other place you go to usually has a minimum of kids and any kids after will be taken care of at end of party. It was rude for them to keep asking my family me ever to go to desk and pay for everyone who came in individually meaning when I got there they were paying for my little one then another person got there and they had to call them again over to counter to take care of them as well. You should wait til end instead of dragging the parents to front counter every time someone shows up for party. It is causing stress and pulling them from enjoying their child's birthday. Food: my family member was given 4 pizzas in her package and she went up to counter to purchase additional pizzas as she feared running out. They are charging $30 per additional pizza $30!!!!!!!! Are you serious?? Price gouging!!! Family was able to call pizza place down the street and bring it in. DO NOT BUY FOOD FROM THEM IT IS RIDICULOUS!!!! I would not recommend this place at all. You are better off going to urban air, main event, celebration station or even chuckecheese. You shouldn't have to put up with rude staff/management on your child's special day. read more

Few months ago I bought this card and used it the same day I got it for my three kids, three weeks later I went to kids empire and the employee at the counter told me that my card is empty!!! I smiled and told her there's no way because I only used it once , she said OK let me grab the manager The manager came and she checked the card and said there's a problem and she worked at it for 10 minutes and supposedly fixed that problem, they said we are very sorry few times, and I said no problems just I wanna make sure that doesn't happen the next time I come in and she said very confidently know it will never happen again we are very sorry, we then when we had fun and we came back two weeks later, it was a Saturday I gave the employee the card and she said it's empty!! And i smiled and said no please get the manager and I was hoping it was the same lady who helped me last time but someone else came to assist, five minutes later while my kids watch other kids play they then got fussy and they wanted to go in and play and have fun like the other kids! After 10 minutes of trying to get the car to work I looked at the employee not the manager who's working to help me but I looked at the employee and asked her if I my my kids can go in and start playing until we get this situation solved and ill be here waiting. Out of nowhere the manager looked at me and very rudely yelled at me and said no you're not doing that like I was a thief or somebody that was going to rip them off or some thing . After he insulted me I reached my wallet and I grabbed a $100 bill and I said I don't give a .... and told him to take my money and let me kids in to play. The manager said now you have to leave, I told him no I'm not leaving I'm paying with my money I'm a I'm a paying customer although I knew I have money on that card they charged me for from kids empire . I then told him you Noah give me my all my money and I'll leave your shitty place. Would you blame me ! He said leave now or I will call the cops so I told him go ahead call the cops or I will call them or I would call them myself, 10 minutes later the cops arrived the one inside I don't know what he told them but when they came outside they gave me a criminal trespassing the first time in my entire life I don't even have a speeding ticket on my record! Meanwhile my kids are watching the cops called on their parents and one of my kids who is 4 years old starts crying thinking the cops are going to arrest me and asking me crying dad are you going to be arrested, i said no daddy we are going to a different place to play. In the same night in the middle of the night my daughter will burst out of sleep crying having nightmares. Thanks to Patrick the manager who called the cops and wasted their time on what could have been solved if he was nice and humane about it. For the last two weeks I've been trying to call the corporate office after Patrick telling me that they don't have a phone number to reach them at but still I tried to get it and no response from nobody I need the money on that punchcard and cancel this shitty membership. read more

Kids Empire Mesquite - Indoor Playcenter Near Me - Mesquite, Texas

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Great place for kids of all ages. Very clean and well kept. They have a reserved area just for babies and toddlers and they make sure to enforce the rules. There is a small disco that is so fun and plays kid friendly music only. This is a huge play place, but they have staff circulating the entire time to make sure everyone is safe. Make sure to sign the waiver before you go to save some time. Wear or bring socks for everyone. Socks are required. They do have a snack bar with refreshments and they host parties. There is plenty of seating. The staff is very friendly and accommodating. I would reccomend this play place to anyone who enjoys fun. read more

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The kids had fun and a good atmosphere overall. Mostly clean. I took off a couple stars bc of the sock purchase ripoff...all play facilities we've been to like this across Texas charge $1 for a pair of socks. This place charges $5 with tax. I don't like when an establishment takes advantage of someone like this. It's simply not ethical. read more

We are regular Kid Mania (Plano) customers and thought this place looked similar. Figured we'd make the drive and give it a shot. Our kids asked to never go back. That bad. First, they had one employee working the counter. It took nearly 30 minutes to pay and get in. When I say pay, holy hell, I mean PAY! $60 for my four kids. No discount for my barely 2 year old. We pay about $21 at Kid Mania for comparison. Then the snacks were horribly overpriced as well. $3 bottle of coke and $2.50 chips. Nuts. If those 2 things were an omen, we should have paid attention. The problems just went downhill from there. There is a giant tower of death. I have no idea how the city approved this thing, but it's good for them that everyone signs a waiver. It's a couple stories tall with multiple levels of elastic bands. Kids fall all the way down landing on top of other kids. We saw multiple kids come out injured. We informed staff that a bunch of bigger kids were hurting others and they acted indifferent and not once addressed it. The ball pit smelled like a hundred dirty diapers with a slight odor of vomit. When I went to retrieve my toddler, both my socks came out wet. They have little bikes that kids race all over, between tables, everywhere. I cannot count how many times my toddler was mowed over. It was nuts. The employees were extremely rude and unpleasant. I didn't see a single smile, no one was helpful, all were grumpy. Don't you dare put on your shoes before you're out the front door. I put mine on at our table to head out and an employee rudely barked orders that I had to remove them. I told her we were leaving and she said she didn't care - we had to put them on at the door. We went to the table right next to the door and stopped to put shoes on. She ran up waiving her finger and again scolded us saying we had to be out. I've never been treated like that anywhere. Mind you, people had shoes on to go to the bathrooms, and the employees were all wearing shoes. I get it on the equipment, but it's pretty unpleasant to walk around all the tables stepping in crumbs and spilled beverages. We left stressed, $80 in the negative, and feeling like we needed a nice bleach shower. Ick. read more

Customers are so rude they be behind you all the time. They don't let you feel comfortable as if your being pressure to hurry and go. However, it's super fun for kids but you will feel one hundred percent more comfortable with friendly staff then the ones currently working! read more

This is a great place for kids. It is clean, modern, lots to do. The cost is $15 per child but adults are free. Our little one loves it. Something for her to do for hours. We usually for about 3 hours so it's $5 an hour, hard to complain about that, especially when the little one is so tired all she wants to do is sleep when we get home. Highly recommended. I don't understand the negative reviews. If you don't like kids, don't go there. It's a place for kids. read more

Great way to let the kids release some energy when the outside elements are bad. Plenty of different areas for kids to play as well as parents to act like kids. Built multiple things out of the Leggo blocks and even "fell" down the elastic bands. We will return. read more

Kids Empire Mesquite - Indoor Playcenter Near Me - Mesquite, Texas

I had a birthday party here this past weekend at the Mesquite location. The manager Patrick was VERY rude I asked if he could let my guests in & he told me everyone playing or not has to sign a waiver.. cool we did that. Then I asked for socks & how much they were I thought my daughter would get some free bc it's her bday but cool I paid anyways not a big deal. Then he told me he has no idea how I'm setting my party up & I haven't paid when the lady on the phone told me I pay at the end when the party is over he was giving me ONLY 10 min to call my bd back to bring the card AFTER HE JUST LEFT. I paid a $160 deposit so I doubt if I was going to rob the place for a free party LOL. I told him my bd will be back in 30min bc he had to go get drinks he said well the best I can do is 5more min so I had to have my dad pay for the party bc he was legit about to kick me and my guests out !!! I DO NOT RECOMMEND THIS PLACE FOR A PARTY overall the place is fun but the manager Patrick basically ruined my time. He was also making my ADULT guests remove their shoes wen there were about 80% of adults wearing shoes. I guess he picks and chooses who he tells things too. I even told him I was going to leave a bad review bc they had poor communication, didn't even provide all the party essentials & I felt belittled. I basically had to let him disrespect me & talk to me like trash or he was going to kick me out & end my party. All my guests were very upset he was handling the situation very poorly being the manager/supervisor. I will also be contacting corporate about his attitude bc customer service is everything these days and his was TRASH!!!!!!! They didn't even tell me I was getting a $30 discount bc I didn't use their cake. My party host was good tho I didn't get his name he helped me set up & got me to a table since the other party hadn't finished cleaning up yet. It was weird I wasn't asked to pay at the time I checked in bc he checked w his manager about me setting up In a different section. read more

Kids Empire Mesquite - Another good thing is you get 3 tables & some side ones everyone had a place to sit. - Indoor Playcenter Near Me - Mesquite, Texas

First off , glad to see the return of the ball pit for the littles . Cool idea and brings back 90s nostalgia! I debated between 3 stars and 4 stars mainly because of the price. $15 dollars a child is CRAZY, especially if you have multiple kids. Good thing is they do allow you to leave and return once (not likely we'd do that but cool option) still too expensive. Nowhere I go requires me to pay full price admission for a 2 year old. The snacks inside are near movie theatre prices. An ice cream was 4$ ... a small drink was 2$ ... a small bag of chips were 2$. You would think the 15$ a kid would mean the snacks would be priced accordingly. Nope! Expensive! Coins are 1 for 1$ or 6 for 5$ ... also expensive. I'd recommend the motorcycle ride ons rather than the animal ride ons. The animal ones are def not worth a dollar for the 40 second super slow moving ride. The motorcycle ones are fast and you can do multiple laps around! My 2 year old got off the animal but enjoyed the motorcycle ... I rode on it with him ! All in all other than prices, it's fun! We had a good time and stayed more than an hour! Pack your own snacks and drinks and you'll have fun! It isn't that big though so it doesn't take to long to do everything. Not sure if we will return due to price though. I think if they changed the price point they'd get a lot more business great idea Update to the novel already: I returned I still think it's expensive but since I have only one child I did think it was worth the return. maybe lower the snack prices . read more

First time here with my 3 yr old. First impression.. pricey! Especially if you have more than one kid! Price is $15 per kid, 2 adults free and make sure you bring socks because they are mandatory.. if you don't have any, be prepared to pay another $2.50 for socks. That being said... Price is for the entire day and your able to leave and come back once which is nice if you want to go out get something to eat close by and come back. As far as the play area.. my daughter loved it. Some stuff is a little to big and she may need to be older to play and feel comfortable on it but there was definitely plenty for her to do and get energy out. Play areas and bathrooms are clean. We will definitely be back. read more

3/16/2019 i threw my sons Dinosaur theme Birthday. (3rd) - let me start off with staff is absolutely amazing,they help me with all my needs before & during the party. Best believe I will be coming back !! read more

First time bringing my daughter! She loved it , will be coming back ! I would recommend adding more balls to the ball pit there wasn't much in there ! read more