If I could give 10,000 stars I would! Dr. McLaughlin is taking her time with the kids, provides guidelines for the parents and she cares deeply about her patients. She is also the best at giving a shot. I know needles could be almost pain-free or quite painful, depending on the small details of the administration. My kids comment was that they "didn't feel a thing." read more

My daughter has been coming here since she was a newborn! She is a month away from turning 5yrs old now. Dr McLaughlin has been amazing all these years, along with the other 2 doctors in this clinic. I've never had an issue with anything, and they are always on point when it comes to taking care of my daughters well being. They've gone thru some staff changes just like any other place. They now send all notifications via text message which i think is awesome since today in age we all prefer to text! read more

I have been taking my kids to this office since they were born (now 14 and 9). The office was great up until last year when all but one Dr retired. Seems like Dr. McLaughlin has her hands full and can not longer handle patients and treat them with respect. She just refused to see my son whom she saw a few months ago. She is so rude and I don't recommend anyone taking their child to this office. I wouldn't even give her a 1 star. read more

I had a similar experience with this office. I called and asked for the address and I was asked who I was and what was I calling for. I told the so called, "doctor" I had spoke to her the day before and that I just needed the address to register my children. She answered,, "this isn't the place for you." When I went there personally I was very polite, I said I am just here to register my children and spoke to you yesterday. The doctor which looked very unprofessional and was sitting at the front desk which was wierd said, yes I changed my mind. I reported her to Medicaid and she told them(Prestige)when they called her that I was demanding and I was yelling in her office. Absolutely false. They are unprofessional and rude and I have never in my life had this happen to me from a doctor. read more

This is the rudest office staff I have ever dealt with. I work with an office that coordinates care with pediatricians and they are very rude if you ever call with questions about mutual patients. Our goal is to try to help our patients and basically I was told they cannot fax information back to me because they are too busy. Now I have to have my patient go to the doctor's office then come back to mine and she does not have transportation. I would never recommend someone to go to this office. read more

Medical care was OK but office staff was horrible. Dr McLaughin had authorized my son to go to NCH for some issues he was having. After a few months, we started to receive bills from NCH for my son's appointments. Any calls to the Kids' Medical Care office resulted in a lot of finger pointing at myself, the insurance company, and NCH. The office manager did not want to pursue the issue and make the calls to find out what was wrong. She would not even return my calls. After months of trying to fix this problem, I started to receive collection notices for the unpaid bills. I changed my son's Primary Care Manager as a result of this. read more

The rudest person I have ever met, McLaughlin is condescending, rude, ignorant and lacks any bedside manner. She charges you for things that are 100% covered by your insurance and then charges insurance, she is fraudulently billing things to clients and insurance. When you tell her that you weren't supposed to pay she gets mad and dismisses you as a client. Then she lied and when we presented her with PROOF she got more mad. when you finally get your money back its more than 100$ short, I called her and asked her how she got to the amount she did, she REFUSED to answer me and told me to stop calling her. Okay. Do NOT ever bring your child to this woman. Hopefully we can get her shut down, working on it with other ex patients. read more

I agreen with Jackie on her review. I tried to take my kids to this Dr. and she was asking for a copy of their social security card and birth certificate along with a copy of their insurance. When I advised the Dr. that I am not comfortable giving out the KIDS personal information (identity theft...hello?) her condescending response was "That's our policy and we are not changing it for anybody". Apparently the practice is doing too well and does not need growth. I DO NOT RECOMMEND!!! read more

I just moved to Naples and needed a doctor that my insurance covered, after going lots of research I found Dr. Madadi and booked an appointment with her. After waiting 45-60 mins Dr. McLaughlin called us back. As we were walking to the room we mentioned we made an appointment with Dr. Madadi and that's who we thought we were seeing. She said "well this is a group practice so you see who's available", we asked "but we made an appointment with her, I really liked her reviews" after telling her this in a very polite manor I think she just got offended that we didn't want to see her. She said we could see Dr. Madadi, but we would have to wait longer. That was fine with us, as long as we didn't have to deal with her. We were sitting in the waiting room for literally no more than two minutes before she came in and spoke with us saying " I can tell you now, if you are expecting to only see Dr. Madadi that won't happen and this won't work out." We said, "Well what's the point in making an appointment with a specific doctor?", to which she said, that's not how it works here I own the practice and that's not how I run things. After my husband explained to her that we booked an appointment with a specific doctor and we weren't sure why there seemed to be confusion as to why we wanted to in fact see the doctor we specified. She literally told my husband that we wouldn't be seen by Dr. Madadi, after just two minutes ago she said we could but we would have to wait a little longer, and that we needed to find a new doctor because as she stated... "I DON'T LIKE YOU, this isn't working out" is this lady joking. We were both shocked and appalled at this "professionals" lack of professionalism. I have never in my life had to deal with someone as rude and unprofessional as she was. She needs to be hit with a lawsuit. I would never in my life recommend her, she is rude, unprofessional, and downright nasty, I could only imagine how horrid her bedside manner is, and after reading some of the other reviews it looks horrible anyways. I will be filing an official compliant with the board, with my insurance, and with whoever else it takes to get this lady to either change her ways or close up shop. I feel sorry for the other doctors that have to be associated with her, as Dr. Madadi had some great reviews. read more