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    Kiki Brows

    4.3 (57 reviews)
    Closed Closed
    Updated 1 week ago

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    Services - Kiki Brows

    Permanent makeup application

    Blemish camouflage

    Permanent makeup consultation

    Kiki Brows Photos

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    Recommended Reviews - Kiki Brows

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    Reviews With Photos

    Denise M.

    This is the BEST place to get your eyebrows done!!! The owner Kiki has multiple locations including Walnut Creek, San Ramon and Blackhawk. I have been going to her since high school (7 years now) and she is the only person I go to for my eyebrows. She really understands how to make your eyebrows look good, no matter what type of eyebrows you have! They also offer other services which you can see on their website. The entire staff is lovely, but if you want to meet Kiki for yourself, she is usually at this location on Tuesday. Trust me, you won't regret going here!

    She quite literally removed the ends of my eyebrows. I look horrible. Never had my eyebrows done like this before.

    Wouldn't even leave a single star. Just got my eyebrows done by the one and only Kiki herself. Assuming she was a pro- considering the business is named after her- I didn't think she would completely obliterate my eyebrows. Once I walked out and saw the damage she had done, I started sobbing. She completely removed the ends of my hair. I've been getting my eyebrows done at Kiki's for years- even traveling from SF bc I loved the ladies at this place but I will not give my business to her anymore. Asked no questions and just went straight into it. A lesson for myself- ALWAYS MAKE IT CLEAR WHAT YOU WANT AND DON'T. Let's just hope my eyebrow hairs grow back. After further inspection, the damage is even worse than I thought. She's completely removed hairs that have never in my life been removed and I've been getting threaded since I was 15- over ten years. This is insanity. You should be ashamed of the damage you've caused to my eyebrows. You've 100% damaged my self confidence and I only hope that my eyebrows can back to what they once were.

    Lash extension glued to the precious (overgrown) extension.

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    8 years ago

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    11 years ago

    Helpful 4
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    9 years ago

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    11 years ago

    Helpful 1
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    10 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    8 years ago

    I've come here 3 times now. They are fast, cheap, and do an amazing job! Definitely recommend!

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    11 years ago

    I love Kiki! She has done such a wonderful job reshaping my over plucked brows! I refer all my friends and family :)

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    Photo of Mare C.
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    12 years ago

    Helpful 1
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    9 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    10 years ago

    Helpful 3
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    Page 2 of 2

    Ask the Community - Kiki Brows

    Review Highlights - Kiki Brows

    I usually go to the Kiki's brows in San Ramon but I thought I would try this one since I now live closest to this one.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Kiki Brows

    Kiki Brows

    4.3
    (296 reviews)
    3.7 mi
    $$
    13 years in business
    Women-owned & operated

    Asked a friend how her brows are always so freaking clean and gorgeous - she told me Kiki's. Is…read morethat not the best advertisement a company can get? Kiki's ALWAYS gets my brows right. And I don't say much either, they are great at seeing which shape looks good on me + follow my natural growth. Even told them my problem/ sparse areas, so we are letting those grow out right now. Always quick, easy, affordable, clean and they never miss. I've gone now at least 5x.

    They do a decent job for the multiple times I went there for both threading and waxing and I was…read morerecommended to them by a work client who swears by them. However, I felt ripped off when I came for a chin wax and they were trying to say that the area pictured here counted as a neck wax. Now I'm not one for arguing so I agreed to pay the extra cost after asking while receiving the service what the heck the extra charge was for at the time, but what was even more ridiculous was that they only had charged me for the chin on previous visits for the same area. They shouldn't offer waxing if they aren't super excited about offering the wax and it wasn't worth $40. I liked the decorations when I went but staff demeanor was always so-so. Not truly welcoming. But again if you're purely interested only in the result and not the experience (or possibly getting ripped off) then this could be an ok place to frequent. I prersonally won't go again.

    Photos
    Kiki Brows
    Interior
    Interior
    Reception

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    Reception
    Radiant Waxing San Ramon

    Radiant Waxing San Ramon

    4.8
    (258 reviews)
    3.7 mi

    To tDouglas M- this is my reply to you! As someone who works in customer service, this review…read morehonestly reads less like constructive feedback and more like someone looking for something to be upset about. A short wait, a staff member stepping away, or a moment of confusion is normal in any business -- especially one that's clearly served you well for years. Most people understand that. What's disappointing is seeing a long, dramatic write‑up over something so minor, especially when the employees you're criticizing are real people doing their best. Turning a brief inconvenience into a public takedown doesn't make the business look bad -- it highlights how unforgiving and unrealistic some customers have become. If this is the worst thing you've experienced here after years of good service, that actually speaks volumes about the quality of the staff. Not every moment needs to be escalated into a Yelp saga. A little patience and basic empathy would have gone further than this review did.

    I have been coming here for years, even when it was lunch box, and never had a problem, until now…read more So I'm giving them 3 stars but normally I would give 5 stars (if this was my first or second time, it would be 1 star and I would not return). I come in once or twice a year, usually before a beach type vacation to get my back waxed. They have always had someone at the front desk when I walk in, but not this last visit. Let me mentioned before getting into it, the place is always clean, the entrance, Hallway and wax rooms. The wax service is always fast, professional and as relaxing as it can be getting waxed. I never had a scheduling problem until now either. This last experience was not good. I arrived at 1030 my scheduled time, but no one was at the front desk, but I could hear someone talking on the phone in the room behind the desk. I waited 5 minutes figuring they would come out, but no, so I start to ask if anyone here? No response for 2-3 min, so I asked again, then a lady with black and purple hair comes out of the room and say someone will be right with me and turns back around into the room to continue to talk on the phone, as if I was bothering her at work!! Then a few minutes later, another person comes out from down the hall (I think she was actually with a client) and asked if I have been helped, I said no and told her my appointment was at 1030, she tells me the appointment was at 1040 (this was at 1042, already past my apparently rescheduled appointment) and said someone will be with me shortly. Then the other lady that was talking on the phone comes out from the room behind the desks. I sat there about 5 more mins until my wax person arrives, say sorry for being late, and gets ready (it appears they changed the appointment because the wax person was running late), they never told me they changed the appointment time (no text like all the other notifications, which I like from this place). The appointment was never changed on the website, only locally, maybe they just lied for her, and told me 10:40. Oh and no one ever came out of the room behind the desk after the phone call lady, while I was waiting for my room to be ready. It was clearly a personal call at work and she didn't want to be bothered at work. At the end, I still tipped, against my better judgement, a lower 10% rather that the usually 20%. The wax person was late, but apologized. I think I will return because up until this time it has been great, but not sure.

    Photos
    Radiant Waxing San Ramon
    Radiant Waxing San Ramon
    Radiant Waxing San Ramon

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    Beau & Bella A Modern Day Spa

    Beau & Bella A Modern Day Spa

    4.1
    (279 reviews)
    1.8 mi
    $$

    Update 4/19/26: After my previous experience, the owner…read morepersonally reached out to me, responded quickly and professionally, and offered to have my nails redone. I really appreciated that level of accountability, so I decided to come back and give this place another try and I'm so glad I did. This time, I specifically asked for a different tech, and the experience was completely different. Holly was the main person who worked with me, and she was absolutely amazing. She was incredibly meticulous, patient, and really paid attention to every little detail. She spent almost 2 hours on my nails and made sure everything was done properly without rushing. Gil (I believe that's her name as I didn't catch it at the beginning) also helped during the process, which honestly made the whole experience feel even more attentive and pampering. Between the two of them, I felt really well taken care of. Holly even apologized at the beginning for my prior experience, even though it wasn't her fault at all, which I really appreciated. She constantly checked in to make sure I liked how my nails were turning out and was more than willing to fix even the smallest detail before I left. Overall, I really appreciated the care, professionalism, and effort this time around. Huge thank you to Holly and Gil. I'll definitely be coming back!

    I always pass by here since I go to Safeway. I decided to check it out this time…read more - Reservations encouraged. They accept walk ins but will tell you if they are full and not accepting walk in. I booked an afternoon appointment and no issues. - choose your colors by looking at the books. I tend to go towards the same cooor without trying (lol). - for May-June, they offer a scrub of your scent choice with a regular mani-pedi. I chose Jasmine. Not overly scented and my legs/arms are shiny. Overall - Great job for both. I was impressed with the service and results. Will consider again in the future.

    Photos
    The best one : Kieu
    The best one : Kieu
    Love my red nails
    Love my red nails
    Little Beau Bella Manicure with Gel polish

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    Little Beau Bella Manicure with Gel polish

    Kiki Brows - permanentmakeup - Updated July 2026

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