I walked in on a Monday afternoon and it was empty. The lady sat me down right away in one of those threading chair. I thought she was going to take me into the waxing room but she did it right outside. The lady did a pretty good job on my eyebrows, not too thin. It was a little bit uneven but she fixed it by threading it. It was super fast too and good customer service. I walked out of the place prob less than 15 mins. She also gave me a stamp card too. I am definitely coming back. read more

I've been coming here for more than a year now And my favorite lady is the tall slimmer one that's there Wednesday and the rest of the week I believe. Although all of the ladies are nice and I'm sure great she's just my fav she takes her time and super quick and the prices are great ! read more

Amazing job all the time!! I get a lot of complement of my eyebrows. If I can give more stars I would. I don't mind the wait. I don't care if I have to seat INSIDE and wait. Its well worth it. They always get the job done right! People if you see one person working. Please be patient and wait inside. Don't expect for them to know all the time who is next. Especially the last few mins before they're closing. They're tired. If you want to get faster service, go in on a slow day, like a Tuesday. Well done ladies. read more

First time trying threading for the brows and I was very impressed! It was quick and I was amazed how well the shape of my brows turned out and how neat and clean they look now. I'll definitely be back! read more

My go to eyebrow place! Love the lady that works here, I never got her name but she's usually always there. That's my girllll!! She does my eyebrows so good every time. read more

Manisha does the best Eyebrows, i never get disappointed after i see myself in mirror. Staff are so friendly and price are pretty reasonable with the good service they provide. read more

LOVE THE LADIES THAT WORK HERE! Almost every time I come in, I get seated right away. And I swear the two ladies that are running the place are so good! They always make sure my brows are shaped nicely and trimmed yet they are super fast. Been coming here for the past year and a half since I found this place. I won't let anyone else touch my brows. read more

I went for the first time today and OMG best threading experience of my life!! I have thick eyebrows and my follicles are super thick so normally I get threaded and cry and so much pain but I suck it up for beauty of course Today, however, I had no tears and barely any pain at all!!! She didn't have to go over my brows ten times like others in the past, it was so fast and smooth and like 5% pain! Amazing experience!! She's also sooo kind, gentle and did an incredible job shaping my brows. $10 for eyebrow threading is a steal! The last woman I went to was $20. The place is clean and tons of parking! I'll be getting my services done here from now on!! read more

I can't believe I have to write this review. I've came to Kiki brows for years now and I've never had a problem until now. I get that there's new workers, but cmon on now. I went in today expecting the same amazing service but in fact I walked out mad and disappointed. I asked for a clean up around my eyebrows and this lady thinned my beautiful full eyebrows. I had asked her why didn't she ask me if I wanted them thin? When I had specifically asked her for a clean up around my eyebrows, not for her to thin half of my eyebrows??!!! They explained to me she's new, which I understand but if she didn't know what to do, she could've asked me. All they told me was sorry, like okay??? My eyebrow is still messed up. read more

My go-to threading place, lovely and friendly service. Very quick, love the stamp card! I always recommend to friends & family

I was so happy when this opened because it's just down the street! I've gone 4 times now and I've been very happy with my eyebrows every single time. I've been to trying different places and I always seem to find a few missed hairs but I haven't had that issue with Kiki Brows. During the weekend it can her pretty busy especially since I've only seen one person working but I just came back a little later and didn't have to wait. read more

Fast, very nice and pocket friendly. Left my eyebrows in great shape and will definitely be going back read more

Super speedy service, clean space, friendly staff, fair pricing, and lots of parking! Couldn't ask for more :)

This is the only place I trust with my eyebrows. I always ask for a clean up; they have never made them too thin and I always leave happy. The staff is very friendly as well. read more

Got my eyebrows threaded a month ago and they were perfect. Mind you I haven't trusted anybody with my eyebrows in years. They always would make them so thin and I have thick brows. Anyways I highly recommend! read more

I've been coming to this brow spot for over a year now. It has always been a pleasant experience until today. It's 6:11pm on a Saturday and it's really busy. I went in and asked how long the wait was going to be. I was told 25 minutes. I kindly let the heavier set lady (didn't ask for her name) know I will be sitting right outside in my car, since every seat was taken at this point by other patrons. I saw a few more people go in but I didn't think much of it, since the lady already seen me and was informed I would be waiting. After waiting for 25 minutes, I returned at 6:36pm (salon closes 7pm). The lady now said, "sorry we are closed now there's still other people waiting." I told her I was the one waiting outside (seeing that she accepted new people after me). She now claims that she told me that I would lose my spot if I stepped outside and I should've sat inside. This made no sense because 1. there was no space inside the salon to sit unless I sat on someone's lap, and 2. she could've made a it clear to me as I was walking out, and I was parked in direct view/in front of the salon she could've even waved at me to let me know that I needed to sit in the salon. I told her I didn't hear her if she had said so, and she said, word for word, "this is your problem" with a smirk on her face. Never have I experienced such rude service in this salon. If she had apologized and told me to come back the next day, it would've been fine. But the fact that she was this rude to a returning customer was appalling. I would not recommend this place to others at all. read more

I've been there twice now. There's a lot of space inside. I've loved every experience I had with getting my eyebrows threaded. They're efficient and clear with their time. read more

My go-to for my eyebrows. They do such an amazing job! Im always happy with how my eyebrows turn out.

Let me start off with the good. The women that did my eyebrows was very nice. The location is great and clean. Now for the bad... With COVID I would have expected there to be better precaution measures. The women did not take my temperature when I arrived, did not ask me to sanitize my hands and last, she did not clean seats between customers. I sat my self in the chair next to the one last used by previous customer. After explains what I wanted done I was taken back by the fact that she was going to start threatening with out removing my eyebrow makeup, how could she had know what my true eyebrow shape was if it was covered up to. Had to ask that she remove my eyebrow make up to make sure she could see my eyebrow shape. Lastly, first expressions say a lot, sadly the women looked like she just rolled out of bed and went to work. Did not dress professional or well put together. I was looking forward to trying this place out since they had a lot of great reviews. After my experience I wonder if they are real reviews. I really wanted to like this place but sadly can't say I will be going back. read more

I've been going here for about a year. I found it's just always inconsistent with who works there. I finally found a gal she was GREAT and seems to be there at certain times of the day. I came on a day I guess she wasn't working . Awful! I Can tell the two girls working were new never seen them. my brows look uneven. Looks like Someone took a bite out of my brow! and the customer service was bad gave me 1 second to look at them and rushed me out. She probly knew she messed up. Now I'm back to looking for a good spot sadly. read more

I must say I was in love with the inside of the shop it was very nice and elegant. I had my eyebrows done by the owner Kiki which was very sweet. My eyebrows look amazing. I highly recommend her. Her shop is very clean which is a plus because I've been to shops that r not so clean. She also does Microblading. This will be my go to place from here on out. Just so glad there is a ship near my house. read more

Decided to try this place out. Came in during lunch time. No wait. Very clean and the staff was super friendly. I got my eyebrows threaded for $8. Totally worth it. No redness after. Will definitely come back! Great experience read more

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Super fast, great results, and awesome customer service. She did my eyebrows in like three minutes, and they look better than they ever have. Also, I noticed that it took longer for my hair to grow out: Usually by day 10 I have a lot of grow out and I'm on day 14 and I still can go another 5 days. read more

I've been driving from Oakland,CA to get my eyebrows threaded at Kiki's for over 5 years now! The ladies at the Hayward & San Ramon locations never EVER disappoint! read more

While the two times I was able to get my eyebrows here, I was satisfied, today I wasted close to an hour in the lobby to not get any service. Please be advised that certain services are not provided after 6 p.m. I am not sure how your clients are supposed to know that, but I am not inclined to return. read more

Love it here! Only place I trust with my brows. The ladies are super nice and social, great work and great atmosphere

Burned my face with waxing and blaming me having sensitive skin. I got face waxing at other salons , none of them burn my face. Never recommend and 0 star. read more

I loved this place! Gagandheep threaded my eyebrows and she did a great job! Patient, friendly, calm. In my opinion if anyone is touching your body they should have good vibes. Good vibes-check Friendly-check Clean-check Professional threading-check I will definitely be going back there! They do waxing, threading, eyelash extensions and more! read more

Awesome! I needed met brows done so badly! I hadn't done it since March because of the lockdown. The lady that did my eyebrows was super sweet and quick! She kept her mask on the whole time too. read more

Very clean and modern looking salon. I was very satisfied with my eyebrows. It took like two minutes and only $10! :)

I've been coming here for about a year now and it's always fast and friendly service! No complaints here and very fair prices.

Balraj was awesome ! Took my temperature kept her mask on and threaded my eyebrows perfectly- they were a challenge hence I haven't had them done since end of March ! Kept the shape and didn't feel the pain not a tear drop! The salon is gorgeous so clean ... I have several eyebrow threading memberships at other salons but they are not open... I think I have found my new go too ! Thank you for a marvelous professional service Balraj you were great! read more

I'm very careful about who does my brows so I've been going to the same place for years! But after going to KiKi Brows I'm definitely making this my brow place. There was no wait and I didn't need to make an appointment. Balraj did an amazing job! She sanitized the tools, was efficient, asked how I liked my brows when she was done and was friendly. I paid $10 which I thought was a good price :) read more

I recently moved to the area. They are efficient at threading and if you let them know what you want or they'll give you professional suggestion based on what they hear from you. I have met half of the staff and they are kind and professional at what they do even when I sneezed my way through the whole threading appointment. This is my new regular. Bonus they have a stamp card for every 10 service or so you get one service free. read more

This is my go to spot, ol reliable. I've been coming here since opening. There's typically only one woman working but she's quick and in general it doesn't get too packed unless you go weekends. ALSO she's amazing. She's very friendly, not cold at all. She's also very gentle and I leave without crying lmao. She's quick AND gentle. You're done before you know it. The space is very cute and clean too. The couches you can wait on are very comfortable and there's big nice chairs. The pricing is VERY fair very cheap. Seriously please tip. Go anywhere else and you're getting charged $5+ extra. Tip accordingly! You're getting ambience, comfort, and quality. I have thick eyebrows with thick hair, and I play with that often. I'll shave them, thin them out razor thin, grow them out, I ONLY trust Kiki's to upkeep my various phases lol. read more

Quick, convenient, consistent service, and good pricing. Would recommend coming here for threading

Came in the other day no one to greet, after waiting 5 mins she comes out to say if I can wait 45 mins... no thank you!

Got my eyebrows done and I loved it! I talked about my concerns and she did her best and executed it! Definitely coming back.

I went for my first time today and absolutely loved them! Beautiful salon Both ladies were so nice and patient

I love it! Marvelous job. She is so kind, great price and great service. I will definitely recommend it