I've been going to Top Notch Waxing since 2021, mainly for my Brazilians. I've had both Rinkal and Arsh for my appointments and both do such a great job. The music that is playing is great and the conversations we have help distract from the ouch moments. They also have great packages which they do try to advertise a lot as they are a business. I don't mind it because I do often get the 3 month package as it is a fantastic deal. They accept card and zelle payments (unsure about cash). The store itself is very clean and has lots of cute decorations. I would definitely recommend going here! read more

I've been going to Top Notch for years, which is why this experience was especially disappointing. After my eyebrow wax, the technician pointed out that my left upper eyelid looked much redder than the right. When I got home, I realized part of the skin on my upper eyelid had been ripped off during the waxing. I contacted the salon immediately, and the owner was trying to help me... however, I understand asking whether I was on antibiotics is a standard question, but even after I explained that I wasn't on any medication and sent a photo clearly showing a skin tear, I felt the focus was more on finding another explanation than acknowledging the injury. I followed every aftercare instruction exactly as advised, applying ointment every three hours and avoiding hot water for the next 36 hours. When my eyelid remained swollen and painful, I reached out again and asked if they could refund my eyebrow service. Instead, I was told : " I'm sorry it still is in bad condition but it looks like you didn't use any ointment like I suggested" As someone who cares about my skin and previously worked in the aesthetics industry, that assumption was extremely disappointing because I had followed their instructions carefully. I understand that accidents can happen during waxing. What disappointed me was how that was handled afterward. As a long-time customer, I expected more professionalism and accountability. read more

Top Notch Waxing - Waxing Near Me - Union City, California

I came after seeing how available their hours were (my old wax place was closed on my only days off :( ) and I'm so glad I tried it! Parking is super easy, lots of spaces available and even next to several other businesses it was plentiful. The front desk itself is small but so gorgeous and well decorated! Everything is insanely clean and welcoming. The service itself was so wonderful, Rinkal preformed the services on me and she was so very delightful. My Brazilian didn't even really hurt, yeah some areas were ouch but barely felt it. She made suggestions for other places to wax but wasn't mean or negative about it I felt she had my genuine interest in mind. They have amazing deals! Both on Instagram as well as some bundles in the office. There's also some products for sale that were sampled during my service so it made me more confident when buying. I will definitely be returning, and am even looking forward to my next visit! read more

I didnt have the greatest experience with Amy. I really want to give this place another try though, hopefully a different person to do the wax. I felt pressured to follow their instagram as she was waiting there until I did, and then tried selling me packages and I just wanted to see if I even liked waxing as I went here for my very first one. read more

Been here 4 times already and service is great! Rinkal is a great waxer and has done my brazilian, half legs, underarms, and brows before. They have great deals for multiple services. I felt very comfortable and is always given great service here. read more

Can't wait to return! Fabulous place 10 stars! Very beautiful peaceful nice I just loved it. I just relocated to the area glad I found Top Notch first. read more

Let's get it straight that my negative feedback is not for Arsh my esthie, but for the owner of this business. I visited on 10/27/24 for a Brazilian and Vajacial: I have gotten numerous Brazilian waxes and vajacials from an independent esthetician in Sunnyvale, but since moving to the East Bay I need something closer. Top Notch Wax caught my eye because of their competitive prices, significant instagram following, and they were able to accommodate me the same day. Rinkal Sekhon helped book the appointment for me over the phone and mentioned that I should pay via Zelle so that I would "avoid the card processing fees". Esthie started off with the brightening scrub before waxing. Not sure what was in this product but the esthie told me if I felt tingling I should let her know. She left me in the waxing room alone for 15 mins in butterfly position. When she came back to remove the product, I asked what the brightening product was and she told me it had "good chemicals". For the hair removal, she used hard wax. I wish the owner or the esthie had disclosed the use of this wax before applying it to my skin. In the past I have only received soft wax, which was way more gentle than this hard wax situation. While she said hard wax hurts less, I found that statement to be untrue. ALSO, when waxing my vulva, she literally asked ME to spread my outer labia, which I have never experienced in the past from either my independent esthe or a wax specialist at European wax center. This was a very collaborative experience at Top Notch Wax. Okay, so I'm being waxed in the waxing room. The esthie tells me that the rest of the treatment will be taking place in the other room. She tells me that it's only us in the suite, and that there is no cameras in the hallway, so I can walk BUTT NEKKED across the hall to the treatment room. I had another appointment booked right after so I just followed the directions. I can't say confidently that this is a normal thing they ask their clients to do, but yeah that was weird. The rest of the treatment was uneventful. The mask was good, the esthie who was treating me (Arsh) was a sweetheart. Here's the juicy part: paying for the service. When I scanned the QR code the account I sent it to was Happy Fleet LLC?!?! But Arsh said it was the right account. Happy Fleet LLC is a trucking company from what I gather from a quick Google search. Now this wouldn't be so weird if I didn't overhear this next part-- the other esthes that have made appearances on their Instagram posts are no longer with Top Notch Wax. The other girls left last week because the owner is WITHHOLDING TIPS from the esthies that are providing the services. I found this out and made sure to include in the Zelle message line how much was to go to Arsh in case an auditor looks into this. From my understanding the Brazilian alone is $58 and the Vajacial is $80, so even if I paid full price for the services it should've been only $138. And that's without the "new customer discount" of $15. I didn't think too much of it at the time but then today I see they posted a Brazilian Full Combo (what I received yesterday) for $120. Bffr Other things I noticed: - Don't be phased that they have a large instagram following, they require you to follow their account and mention the deal in order to receive the deal. - Their jelly masks are kept in hand labelled containers. Not sure if this is a violation of Cal. Code Regs. tit. 16 § 988 but thought I would share because in any esthetician's suite/studio I've seen products kept in their original containers. read more

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Safe space for your waxing needs. I came here and met Rinkal. She's very warm and while I was waiting for my service she was explaining for people looking for a deal it's best to follow their Instagram page as they post promotions daily. Rinkal is very detail oriented when waxing (no stubbles left behind) and I notice she's also very passionate about giving advice on taking care of your skin! I've never thought about how my skin on my body looks just ensuring it doesn't feel dry. Nowadays following her advice makes a big difference. read more

Amy was amazing. Perfect experience Brazilian eye brows and upper lip I feel awesome.

I walked in around 5 pm today for an underarm wax. There was only one employee available and she greeted me and took me in right away. She educated me on why waxing is better than shaving, and was super gentle the whole time. The process was also quick. Will be returning again! read more

Went here a few times. At first I really liked the place and their customer service was somewhat ok. However it started to get annoying really fast, as they are always trying to upsell and pressure you into buying wax packages or doing facials and what really irked me and pushed me away was any time I got my eyebrows done, they always ask if you need an upper lip wax or something else waxed. This is extremely rude and it's not really an uplifting experience as a customer, never experienced this anywhere else. Common sense would tell you that I'd book an upper lip or any other wax if I wanted to. And then they hiked their prices up, which to me is ridiculous given that they use hard wax, for a brazilian you only get one set of the butt strip, and a lot of the time not all of the hair even gets removed. Arsh is an okay waxer but not the most personable or sometimes even professional. The last time I got waxed here a couple months back I noticed she had used the same gloves that she used on my brazilian wax to wax my face. Veryyyy big hygeine no no and that was my last time going. I've even heard the owner Rinkal speaking to her in the back on how to properly prep and clean before a client. They always have issues with their booking site as well. Overall just not a professional place to go, and I've stopped a few friends from wasting their money on this absurd and overpriced place. I would recommend just going to EWC for a better experience and full hair removal that'd be worth the price you're paying as Top Notch Waxing is around the same price point. Save your money from their crappy service and packages that make no sense, and that just show they are hungry for money. A lot of other reviews have the same experience as well so it only makes sense why I had a similar experience and should have probably checked before giving them so many chances and throwing away my money on them. read more

10/10 customer service was amazing. The service itself was amazing. It was comfortable and welcoming. I went in to get my eyebrows done just getting a little clean up and walked out LOVING my brows. I have never been happier with how they look than I do right now after going to top notch waxing. read more

I enjoyed coming here until they decided to think it's OK to charge a $30 fee for trying to reschedule under 24 hours even though I gave them plenty of hours in advance after this I will not be coming back. It's just seems too desperate. read more

Location is fantastic! The staff is always friendly, the service is quick, and everything feels well-organized. I've never had a bad experience here. It's clean, welcoming, and the atmosphere makes you want to come back again and again. Definitely one of my favorite spots in the area! read more

My first time at Top Notch and Rinkal won my loyalty to her! She made me feel comfortable, and gave me the Best Brazilian Wax I have ever had in the Bay Area. I appreciate she custom made a package for me that I only need full face, neck, under arms and Brazilian. Thank you Rinkal and Stephanie for the great customer service read more

I decided to finally get a Brazilian wax and was super nervous. I called and let them know ahead of time it was my first time. They were very reassuring and I got an appointment the same day! The place itself is super clean. My technician made the whole experience so easy. She was reassuring and made me feel comfortable the whole time, which is really important to me! Their surface is honestly so great, so I ended up buying a package because I'm for sure going back here. Thanks for taking great care of me!! read more

So the business owner just assumed some info based on my profile and completely discarded my review. Tells a lot about how the business is run. I took the service a while back and had the review in draft unsubmitted. So here's the thing - There were 2 girls . One in her early 20s american and another indian girl. I usually go to European wax center, but came in for arms waxing because I didn't get an appointment at EWC. They had to switch back and forth and honestly the american girl apologized this took so long. To the owner - Feedback is a gift. Take it and fix your business instead of being rude to customers who take time to provide feedback. No wonder its shoddily run. read more

great service! it was my first time getting a wax, and my waxer did such a great job!

I'm didn't shave between appointments, and the length hair that was missed was noticeable, you didn't want to see it, when I called I just wanted to let you know that, the esthetician missed some spots and I take care of it, which I was fine with it, Im leaving a low review because of your attitude, you told me that was strange that that happened because nobody complained about the services, you talked to me in a condescending way, like I was lying about it and your whole explanation about skin care was very obvious, of course i don't want to burn my skin, but like I said I went before to other place and this the first time that this happen and like I said before I was fine with it, wasn't looking for reimbursement or discount just to let you know about the issue but apparently you don't take well an observation, there's no need to tell me that you can't accommodate me in the future, I said before that I definitely Im not coming back. read more

Love going back here! They're very consistent and the waxes are super fast! Rinkal is the absolute best

Hands down the best Brazilian I've gotten, and I've tried many places! Arsh is amazing! She helped me build a package and I feel like a new person. Definitely will be coming back & have recommended to friends as well! Thank you! read more

Website was difficult to book. Didn't receive confirmation for first booking accidentally booked twice for same time. Called to confirm and was told to never book twice because it takes time away from other customers. Was told the wax couldn't remove all hair due to short hair length. That was understood but the inconsistent removal left patch's of hair.Waxer left room and another lady returned to explain that waxer had difficulty explaining process so she explained. ( she was very rude but apologized ) The price initially seemed reasonable but the saying stands true. You get what you pay for. read more

I finally made it to Top Notch Waxing. The minute I walked in, I was warmly greeted by the receptionist, Jasmine. I recognized her immediately from Top Notch's Instagram posts. As I waited for my appointment, I was impressed by the beautiful decor and the wonderful floral scent in the waiting room. I met Rinkal, the wax professional! She was also welcoming. Rinkal specializes in all wax services. My experience was amazing! My skin looks and feels radiant! I highly recommend Top Notch Waxing, they serve 100 stars! read more

Been a regular and Top Notch Waxing was my first Brazilian wax experience! Rinkal is amazing and gets things done quickly and meticulously. The ambience is very calm and relaxing and I highly recommend the place! Very good prices as well. read more

Rinkal is very polite and her salon is clean. After asking her to clean up my brows, she said she would need to leave some hairs b/c I needed some hairs to grow in. I agreed and told her that's exactly what I want. She was careful and did a great job. Her prices are hard to beat. It was $10 for eyebrows and upper lip. She even has packages for more savings! The door is in the between Bronco Billy's door. Her salon is up the stairs. read more

Top Notch Waxing - Super affordable! $5 threading, waxing starts at $10, facials start at $35 - Waxing Near Me - Union City, California

I love how fast and efficient Rinkal is! I've been coming for a few months now and honestly it's been a game changer switching from shaving to waxing. And I love how clean the place is too, that's always a plus for me! :) read more

Love them, they are so nice and professional as well as honest. Rinka rec i didn't go for tint since my eyebrows were nice already as is, she left me feeling like a different woman. I also got a Brazilian here and it was amazing and almost painless, top notch is a fitting name for this waxing business! Also the R&B in the background was a nice vibe to be waxed to lol read more

Love love love Top Notch Waxing ! Been an on and off waxer for over a year now! Ever since going to Top Notch I dare go nowhere else. They are very knowledgeable, professional, & friendly wether you're new or returning! This place will always feel like home to my feminine self care needs. I do recommend you ladies and men too try as well read more

Rinkal was amazing. I originally only scheduled a Brazilian, until I saw their deals for the day. 3 wax services, all for $99! It was such a steal. The Brazilian was by far the least painful Brazilian I've ever received. She even went as far as to give me really good information on how to treat my ingrowns! I'm very grateful, and will be coming back! read more

My go-to spot for my waxing needs! I've had a variety of staff members provide services for me, and all of them have been so friendly and professional. It can be nerve-wracking getting a wax done, but all the staff make you feel very comfortable, and I'm usually in and out of the studio in 30 minutes. It's also very easy to book an appointment, and I've never had issues with scheduling one a couple days beforehand. The packages are also a great deal. I truly do not know where else you can find such a good price for waxing at the level of service they provide. Although I moved out of UC, whenever I'm in town to visit, I always make sure to make an appointment and stop by here. read more

Love love loveeeee this waxing salon. Called in this morning and got an appt same day. I always get full legs and I haven't gone back to shaving in months bc I love the results! I've also gotten a Brazilian in the past and was so scared but they did amazing and made me feel so comfortable. Friendly staff, salon always clean and cute, great deals, lots of services offered, overall love coming here for waxing services I won't go anywhere else. read more

Before I decided to call this place, I have never been waxed. It was a last minute decision to come here because I thought, why not? I called the number provided and got a very quick response and was on my way after our conversation. When I got there, the interior was very nice. It seemed very organized and clean. Rinkal came to set up everything and she is very sweet and talkative! This helped me calm my nerves down since this was my first time. I decided to get a Brazilian wax and again, her communication skills help me throughout the session. She explained to me everything that she was doing. I love love LOVE this place! I'm glad that I found this place and that it was an enjoyable first experience. read more

Pretty bad customer service and not flexible at all. Been coming here for a while and have been a loyal customer so I was pretty disappointed that they wouldn't work with me and my schedule. Bought a wax package here and have been trying to book an appointment for a week before the holidays without anyone calling me back even after leaving a voicemail. Finally got a hold of someone who told me that they were booked until mid Dec when my package expires before then. They could only extend the expiration 2 more weeks even though I'm busy too and will be out of town. No exception for people who try to plan ahead I guess even though it was a one time situation. read more

I had to come back to thank Diana! She was so sweet and made me feel comfortable the entire appointment. I appreciated that she chose which technique she'd use to suit my personal needs! She's a great addition to Top Notch and I feel so comfortable knowing no matter who I see, I am in good hands. From checking in, to the actual appt, and checking out these ladies are so professional and personable. Can't stop recommending this place to my friends. Thank you all! read more

Excellent eyebrow wax by Rinkal! I was totally overdue due to quarantine and it felt so amazing to feel pretty again. Salon is so cute, very clean, and professional. Feels covid-19 safe, which is the highest priority for me. Reception was friendly and easy to check in. read more

Absolutely love this place! Have been getting facials here and now I'm getting my Brazilians here, too. Facials are sooo realizing and I've seen a huge difference in my skin because I've been consistent in going. As for the Brazilian, was pretty painless here. Rinkal is great at the customer service aspect, too. She's so friendly and welcoming. I highly suggest coming here for your beauty needs. read more

Service was horrible! Could never get in for my next appointment before my package expired! And they would never honor it. I lost 4 Brazilian waxes that I had already paid for! Worst customer service! read more

The best waxing place I have gone to in the Bay Area. It was easy to schedule, when I walked in I was able to get serviced right away, and I liked how the wax did not cause my sensitive skin to break. I really recommend. read more

I booked an appointment and didn't get a confirmation until the day of, almost booked twice, which was a bit confusing but upon arrival I was greeted and waxed by Arsh. This was my first time at this place and I will definitely be coming back! She was very professional, and left me feeling great! Thank you! read more

The pricing is GREAT but you get what you pay for. I have had better experiences in the past, but I feel like they do listen to their customers and take their time to fix their mistakes or spots missed if you voice it at that time... that itself shows great customer service. It is a very clean and welcoming atmosphere. They do offer great packages that you can customize and totally get a bang for your buck. The owner is friendly and tries to get you in on the date you want to have service, she even offer same-day services if there is space. The only reason I didn't give a five star is because I have came multiple times and always go home finding areas that were missed but I will be returning because I like the service. read more