Terrible to work with, especially over the phone. For those looking for vehicles and want to attempt to negotiate don't even bother here.

my husband and i went over to killeen auto sales in hopes of getting a truck and within 24 hours of stopping in, we now have a beautiful new truck. the process was really easy and they were very helpful in making the final decision between which truck to choose. take the negative reviews with a grain of salt, as we had not a single bad experience here. everyone who helped us was amazing. we went to a different auto sales business before this and there was a huge difference between the two! todd and everyone here are very professional and actually care about helping people get into the car they love! they are not like other car lots where they are pushy and just want your money. i would definitely recommend talking to todd if you're looking to get a new car! read more

Killeen Auto Sales - Car Dealers Near Me - Killeen, Texas

if I could give this place a lower rating I would. my husband, child, and I drove 3 hours to look at and buy a used 2012 Toyota tundra that was said to be sound but had cosmetic issues. The tundra in question is not sound at all. There's knocking in the engine and oil leaking everywhere under the hood. They let me put my child in this truck knowing it had knocking in the engine, I'm hard of hearing. I took it to get inspected and immediately the mechanic was worried because he could hear the knocking. When I got back and told the person trying to sell this to us, Todd, he basically gaslight us trying to say we knew it had problems. I was beyond pissed because again I'd been told it was sound and safe to drive which is the biggest factor when buying a family vehicle. i grew up in a shop and I'm appalled by the two faced bs we dealt with. on top of this my husband is military so we spent one of his very few and precious days off wasted on this whole experience because a car salesman couldn't be straight with us. It was originally priced at 14k and has gone down to 12k. If you go in to look at this vehicle be aware it's going to cost 4-8k just to fix the engine minimum. Do not trust these men. read more

Came looking for a 2007 Dodge 2500, found it! Talked to Sabrina on the phone before coming out, very helpful and friendly. Once we drove out there, met Sabrina in person! Truck was in great condition, clean inside and out. Looked like it was well taken care of, allowed us to test drive it. Traded in our truck for this one. FYI: there are two locations, same dealer, just a mile apart on Rancier. So if your looking for something, it might be at the other one. read more

Highly recommend Rodney, helped me get a truck. Was incredibly fast, responsive, and quick to help.

Don't waste your money at this dishonest used car dealer. I was dealing with Clarence in the internet department to buy this 350z online through the internet sales and have it delivered to me in Arizona. I asked Clarence to do a video walk around of the car and send it to me which he did but never included the rip in the convertible top or the broken rear tail light assembly which ended up having water in it and the brake light and turn signal not working or did he disclose the car was in an accident which there was a dent on side besides the cracked ta light. Also from the car being hit the gas can side flip doesn't stay closed. I asked him several times and rips ir abnormal damage and he said no no no. I also asked him to have it detailed before shipping to me which he said he did but never done. I never would have bought this car with the tear in the convertible top. I was lied to and mislead and want you to know what kind of an auto deskership this is. I've bought several cars in the past over the Internet and also received what was promised. Buyer Beware of Killeen Auto sales in Killeen, Texas. Oh by the way they did send me a tail light to replace the cracked one that was USED and it was for the wrong size and it was CRACKED too. I talked to the general manager and they tried to tell me they knew nothing of the tear In hood or the dent in side of cracked tail light. Oh a bunch of crock read more

Todd helped me get into the Jeep of my dreams. Thanks Todd and thank you Jim for helping make the car buying process easy!

Came to Killeen auto sales looking for a reliable car which is important to me as a full time student, worker and mother and I wouldn't recommend this dealership. They are so unprofessional in their approach and even more unprofessional when it comes to their customer service skills. They lied to my face to get me to the lot and once I got there they messed me over and tried to belittle me. I went to a well known and 5 star rated dealership and they approved me and got me into something new by the end of the day and said that what this dealership said to me was ridiculous and incorrect and even laughed about it. read more

Purchases a 2000 TJ. in The contract they were supposed to install the third brake light that was missing. Within 24 found out 24 hrs later the synch and 1st gear was bad. They took it to their shop to repair the transmission and install the brake light. was told it would be $750 out of my pocket and they would pay the "bill" of the repair. After 6 weeks I went to their shop. I was told the entire repair was $750. I called KAS and told them no deal. Put the transmission back together reinstall it and I would take it to my shop. The next day the sales person called and said he and his coworker would pay half out of their poctet. I agreed. When I got it back the transmission was worse. They only replaced the shift fork and it was too long. The brake light that they ordered was a little see dirty part from eBay and was for the wrong model jeep. After making a complaint to BBB that they ignored, I had to replace the brake light out of my own pocket. And pay my mechanic to replace the shift fork, synchronizer, and (surprise?) first gear. Still will not acknowledge the breach of contract. read more

Look at a vehicle, found one I really liked and they offered what was a fair price on my trade in. Did some research on the vehicle and found out they had the vehicle I like priced two thousand dollars over retail. When I brought this up they informed me they wouldn't lower price on the vehicle and they dropped what they where going to offer on my trade in. I said all I was looking for is a fair deal and the sales manager informed me that they had to put to much into the car. So in my opinion sounds like me as a customer I will have to suck up their screw up and pay for it. Let's say I won't be purchasing this vehicle. read more

Bought this nice 2012 BMW X5 from this dealership in October called about the battery draining a week ago got no response now my wife was going to take my daughter to school today and all the oil has drained onto my drive way! Called and sent pictures and was told I should have bought a warranty so now we have a $18000 car that we cannot drive and all the dealership says is that they can help with finding a good mechanic to work on it, not what I want to hear!!! So if you're buying a car from hear have it checked before you buy or you will end up with a broken down car. So now all I can do is leave this review so that you can make your own decision! read more

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Todd was very helpful on the process of me buying my truck. Was flexible with me and made sure nothing was wrong. Best dealership I've been too. read more

Worst dealer ever I bought a Jeep last year and it has spent more time in the shop than with me. Over $3,000 that the warranty pay for repairs And almost the same out of my pocket if not more This vehicle it's nothing but a headache. The people that works there will seem very friendly and act they will help but at the end they just sale you a POS. read more

I purchased a vehicle today from Joel at Killeen Auto Sales. I told him what I was looking for (a used car for my daughter) and he found the perfect car for a great price within my budget. It was the easiest purchase of a used car I have ever had. Killeen Auto been in business for 35 years for a reason! read more

This was by far the worst experience i've had trying to purchase a vehicle. Whatever you do don't deal with Clarence. He's a flat out liar. He fed me a bunch of lies and after I drove 10 hours to get there I saw the vehicle was in a much rougher shape than he led me to believe. The photos he provided did not show the true condition of the vehicle. My favorite part was that he told me they installed new tires on this vehicle but when I got there all of the tires were worn down one in particular was bald and flat. When I called him out on this point he casually try to blame it on someone else, he even went as far as to touch the tires and say he thought they looked fairly new. Let me repeat, One of the tires was bald and flat. I spoke to one of their managers and the owner of the business and expressed my frustrations regarding the experience. They both apologized profusely and the owner offered to try to make things right with me but I don't believe there's anything that could've been done to remedy this situation. How do you make up a 20 hour round trip...and driving back for 10 hours filled with frustration. read more

Really great place for used cars, I needed to get another vehicle after my work car decided to go out on me. I worked with Madison and told her my situation and what I was looking for. We test drove a couple vehicles and she did not pressure me into picking anything and let me pick what i wanted to see. She was very patient and helpful. Once I picked a car I wanted I then was introduced to Robert who worked in the finance department. Just like Madison he was very easy going. He explained everything to me in detail and answered all the questions my wife and I had. I left the dealership with zero down and low payments. Definitely recommend! read more

Never go to this place. People there are dishonest and unprofessional. Wont give me pieces to my car. Wont credit my account for the downpayment that i have made. Worst experience of my life. Never again if i could give 0 stars i would read more

DO NOT BUY A CAR HERE. I purchased a car in March & still have not received a title, registration or tag. When the temp tags run out, they stop answering the phone! read more

I happened to drive by their lot and saw a Hummer I was interested in, KAS was quick to get in touch with me and within a couple of hours, I was driving it off the lot. Not only were they super courteous they went above and beyond by giving me a ride to and from so I could pick up my other vehicle afterward. Within an hour of leaving the lot with the Hummer it overheated due to a water pump failure, Monday morning KAS instructed me to bring it in and it was repaired quickly and returned to me. Again they went above and beyond giving me rides back and forth etc. Last week my tags and registration came in and due to COVID I didn't feel safe in going out so they personally delivered them to my porch for me. Now if that isn't going above and beyond, I don't know what is. I am extremely happy with my purchase and with their customer service. read more

Everyone was amazing and patient, had a few small issues with the buying process on our end but they were extremely polite and patient throughout the whole process, would absolutely recommend seeing james he will fix you right up! read more

Found a truck online and drove in from Fort Worth to look at it and the heat didn't work but James had it fixed a delivered the truck to me next day. Great service read more

Thank you James for an excellent experience. My wife is loving her new vehicle. We will be back for our second car!

This is the worst dealer I've ever seen/been to. I bought a Jeep in March of 2015, the Jeep was sold to me illegally(with no catalytic converters) and it is now July and my motor blew in June. I had the vehicle 4months and I spent $1500 in repairs and with the dealer knowing they sold me the Jeep illegally they refused to fix anything and assumed I stole the catalytic converters. They will screw you over and the inspection they did was only 2points (brake fluid and power steering fluid) . Don't buy from them, if you go to BBB they have reviews stating the same thing I've just told you. Their customer service and product service is absolutely ridiculous. read more

Best car buying experience, EVER. Awesome place to buy a quality used car, no scams here. Very upfront with pricing and trade in values. Super honest guys here. After I left with my new vehicle my AC was not getting cold. I contacted them the next day, they took my car had the ac repaired, no questions asked. KILLEEN AUTO SALES is the only place you need to buy your next car. read more

Bought a truck a month ago two days after I got it the water pump went out they cried about it but they paid for it 2 Days Later engine light came on and the AC was messing up I called them about it because I have a warranty they didn't want to pay so I argued with him got them to pay more than half now I haven't been driving it because the brakes were squeaking so I take it to my mechanic in the front hubs for at needs new discs in the front and brakes drums in the back and brake shoes power steering so I've had the truck a month and had to put $2,000 into it this is the worst used car company in Killeen do not trust them expecially Joel Alex or Kevin I am contacting my lawyer to see about lemon laws or what I can do to sue these f****** people read more

I purchased a vehicle from them Jule 2015 being that this was my second car I ever purchased on my own of course I was excited. When I first test drove the car everything was amazing with it but I did notice it needed an alignment (as what I thought it was but of course I'm no mechanic nor a car savey person) so I was like ok deal I'll take the car bc they agreed to do my alignment for free. As time went on I went ahead took it in to get the alignment by their alignment people at (Alignment and Brake Specialist) when the people there looked at my car they told me I needed my tire rod ends replaced before they could do the alignment so I went back to Killeen Auto Sales and told them what the shop told me and they set me up with a run down shop called (C&M Automotive Inc) to fix my tire end rods and then when I picked my car up from that my alignment still hadn't been done and was told to retake it back to the alignment people. I then take it back and not even a week later my car was doing the same bull it was doing prior to getting fixed, so at this point I was soo upset and asked my mom to take it as I don't have time through the day bc I'm a full time student and worker. My mom then takes the care for me and they tell her the power steering needs to be replaced. So my mom uses our warranty and pays the $100 deductible to get it replaced along with anything else they see that is covered under warranty. Again the car was going smoothly until about a week later the same issues came right back. So I decided not to even deal with the dealership anymore at this point and took my car to firestone. I then find out they didn't replace nor fix anything they stated they would. My car that is only about 5-6 months new to me and now has to get over $2,000 worth of work needing to be done on it just for it to be running and driving safely. Oh and to top it off my freaking driver mirror just pops off as I'm driving down the highway one day and is now just hanging there bc that will cost me another $300 to repair. This is a shady dealership and something needs to be done to them. I don't think its fair that their selling cars that are worthless after a few months of having and then they don't want to help anymore bc they got their $$. I already contacted the BBB and I think anyone else experiencing issues with them should do so to. They need to be shut down or they need to help their customers. Their shiesty and something their doing there isn't legal but haven't been caught bc they "help" people out before the car goes to crap. read more

My man and I had been in communication with Joel over the phone about a 1998 Chevrolet S-10 LS they are advertising on the website. He knew that we were coming from DFW area not to mention we lost 2 hours of work to make the 2 + hour drive there. A sales guy approached us and we told him that we were there to see Joel about the truck. We were told that he was tied up and it would be a few minutes; which turned into 30 & by sight the truck was not on the lot. About this time I called Joel by phone and told him that if he doesn't have the truck we will be on our way back home; he assured me that wasn't the issue and then he spoke to my better half telling him that truck was out on test drive on our behalf and that catalytic converter was clogged and that the truck should be back on the lot within 20-30 minutes and that he would be out to talk to us in a few minutes . The first sales guy came back around trying to make small talk possibly filling out my guy's demeanor. We waited 30 minutes more, no truck nor did we ever meet Joel. Joel actions were very unprofessional and not to mention there were a lot out people looking @ cars with issues. We wouldn't ever send or recommend this lot to anyone not even someone we didn't care for. So to make it simple, I guess if you can't stand behind what you are selling then all you are selling is junk or advertising something that you don't have..... read more