So overall I'd say we had a good experience. We drove near 4 hours to get to this dealership solely…read morebecause they had a 2006 Honda CR-V with decently low mileage for an almost 20 year old vehicle. It was the lowest mileage one I could find that was the EX trim so we decided it was worth it to make the trip up here from Houston. I was able to negotiate to a fair enough price over the phone as well so that's a plus for them and they let us test drive the car on our own which was a nice change from most dealerships. They mentioned that work was also done on the car for it to be sold like the struts being replaced and an oil change. They painted the car themselves which sounds nice and it mostly is but this is where my 4 star rating comes from. There's paint in quite a few places on the car where there really shouldn't be and we can't get it off without replacing the parts entirely. This could have been easily avoided if there was just more care in the masking process. There's also a lot of residue from the duct tape that was used. I appreciate the paint job being done but if they put more care into it and used actual masking tape this would have been an easy 5 stars. Still recommend the place though.

My wife and I had a great experience with the owners, I appreciate that they let us wonder around…read morelooking at vehicles as opposed to constantly looking over our shoulder as we looked around. They were very relaxed and I felt no pressure from them to make a purchase. I also am a fan of supporting a family business. Lastly I appreciate that it took less than 3 hours from arrival to the dealership to us driving away with our vehicle. Felt much better than a big corporate dealership experience!

Everyone was really nice and the work was thorough but an oil change shouldn't take 2 hours…read moreespecially when you make an appointment. Everyone in the waiting room was echoing the same frustrations. Gotta do better....

DO NOT RECOMMEND THIS TOYOTA , I went in for an alignment on my 2024 tacoma with 33 inch tires.. I…read morenoticed something was off about the alignment and went back the next day and they said "it just has to be broken in" .. never heard of that but ok i'll try it .. 3 months went by and i went in for services and they tell me "you have severe uneven tireware due to bad alignment" ... i said "but YOU did the alignment" then come to find out , i had a damaged camber adjustment tab .. so they never adjusted the camber... i would have been fine with getting that fixed first and then come back for an alignment... tireware was their fault and now im 1 thousand dollars down due to their mistake of doing an uncomplete alignment WITHOUT notice... Completely unsafe and unprofessional, the service manager was also too scared to talk to me directly, he would talk to his employee then employee talked to me .. like i'm right in front of you dude ... something fishy going on in there , overpriced and dishonest.. i knew something was off about the place from the moment i saw rat droppings and dead flys all over

I searched for a specific used car and found it at this dealership. Mike answered my text late at…read morenight and was extremely professional. It was a simple transaction, and I recommend Top Lane to anyone looking for a used car. If I am looking for another used car, I will ask Mike if he can find it for me. One of the better car purchases I have had.

Top Lane Auto will definitely get you the deal you're looking for. Mehran did this exactly for me,…read morewhen I contacted him about a Ram below market price. Great deal. Excellent customer service, not pushy. Don't hesitate to contact Top Lane Auto!

Have bought 2 cars so far from Walter! Only problem with the first one is the starter which was…read moresold that way. No issues otherwise. Second car I had bought is a truck. Got approved quickly and Walter was very prompt and quick with responses. Only problem with the car is the transmission which was explained to us they will not flush it due to more problems but still went with buying it because car drove fine and shifted fine. So far so good with my services

I want to thank BUDGET Used Car Sales for such an amazing experience with purchasing my…read moregranddaughter her first car. I have experienced many deceptions when it came to me purchasing a vehicle without the presence of a man. After many unsuccessful times I decided to get a pre-inspection before purchasing. Again another deceiving tactic was used. BUDGET was very honest and caring and helped me to get my granddaughter a reliable car. BUDGET not only had cars withiny budget, but there is no budget amount when it came to their caring hearts and compassion. Thank you everyone at BUDGET Used Cars.

Just got a 2011 Ram 1500 believe it or not one original owner and 33K miles,... However, it was…read moresitting on 26" rims and tires. We just wanted 20" stock they not only swung us an awesome deal they took care of us! Thanks so much for the awesome service

Was skeptical when I stopped to look at a vehicle I saw driving by while shopping for cars for my…read moredaughter...well very impressed with the great customer service and care they gave my daughter. Great place to by an automobile pretty good selection. When I noticed after closing on all the paperwork that the car had a couple of window cracks they immediately they made a call and had the windshield replaced free of charge. Really impressed!!!

I will never purchase a vehicle from this business again. Our sales man, Dominic, was okay, but…read moreother than that this experience has been quite ridiculous. The customer service after finishing paperwork went way out the window. My husband and I can't seem to get anyone to call us back, I finally had to go in person to get answers, the manager over our finance rep. had us less than confident to recommend Automax to anyone. It's been less than two weeks and I feel like I'm still playing phone tag to get a definite answer about my temp tags/plates. I keep getting told so and so will "call you back" and I wait only to have to call back two days later because no one got back with me. I fully understand I am not their only customer and that these places can get overwhelmed with people browsing, looking to buy and/or in the process of making a purchase - I get it- but I would appreciate some form of communication to let me know what's going on with the minor issue I am experiencing.

BUYER BEWARE!!!! I brought a car from Automax in 2008…read more Payed it off. Loved it. TIMES HAVE CHAGED. I went to Automax a few months ago with no car to trade in and almost an 800 credit score. I now have a mid 600 credit score and upside down 10,000$ on a car I did not set out to have. I first got a used Land Rover. I did not like how it drove. It was a really rough ride. The check engine light came on. I took it back to the dealership. I should of listen to the lady in the waiting area that was there getting her money back on a car that blew up right after getting it. I also should of paid attention to all the BAD REVIEWS they have. I had to do a total trade in and I got an brand new Ford Edge. Almost 4000 miles out it totally broke down. (A belt came off) I was not taking it back. So I ended up getting a Hyundai Tucson. At signing time my credit score is mid 600 due to all the credit checks they ran and me not having Equity in the Ford that broke down, and No rebates that was promised was "available". I regret ever going there now . Not only do I have a lower credit score, and upside down 10,000$ I also missed out on work and upset I let this happen to me. I let my opinion be known and I was told this is all they could do. This will take almost 10 years to fix. Now not responding to my emails. DONT GO TO AUTOMAX!

14 years ago I bought a Honda Accord from Johnny Walker. After 150k miles, it still runs great! If…read moreyou're looking for an affordable and reliable car, then this is the place to be.

took my car in for service and received very rude remarks from a little man in service department…read morethat had a napoleon complex. I'll never go back