HORRIBLE experience showed up 30 minutes early to my scheduled appointment which they canceled…read morewithout prior notification. Do not recommend this place at all. Extremely poor customer service. 0 RATING.

I would give a lower rating if possible. Routine temporary crown to be replaced with permanent one…read moreturned into 3 hours in a chair and me having no front tooth. Dentist then moon walked all over why he broke the post and build up and fractured the tooth that was holding the post. Avoid this place, integrity issues along with poor quality of work. 3 years with them, 3 procedures all done by a different dentist!

Great service feels like an understatement. The staff was warm, polite, and genuinely helpful,…read morealways ready with tips and guidance. Miss Linda stood out right away. Even on my first visit, they made me feel completely comfortable and welcomed. They took their time with my questions and showed real care with my teeth. Just an overall excellent experience.

The receptionist were talking badly about a patient that called in to reschedule or cancel an…read moreappointment. The patients ride to the appointment failed them last minute. Very rude atmosphere. The sad part is they did not care that other patients were listening to them talk badly about another patient. They do not care about patients. Very plain to see.

Royal Dental has been awesome. I hadn't been to the dentist in years so I was somewhat nervous but…read moremy experience has been nothing short of amazing. The staff, RDH Patel, & Dr.Plant have all been truly great, welcoming, and I always feel comfortable coming in.

Royal Dental is an absolute rarity and an unqualified true gem amongst all other dental practices…read morein the Central Texas area. The care provided by Dr. Jennifer Phillips and staff reflect the epitome of patient-centered care at the very highest level. No BS, no sales pitch, just simple, basic, refreshing honesty. You make the decisions on your treatment plan. Royal Dental philosophy embodies the true meaning of "painless dentistry", your comfort and care is their utmost priority. In over 50 years of receiving dental care, Dr. Phillips, is by far, the best dentist that I have ever had. Not kidding here at all. If you have had a bad dental experience in the past, Dr. Phillips, Dr.Plant and their entire staff will be a breath of fresh air in providing you with consummate professional, compassionate and gentle care. I encourage you to give them a chance to take care of your dental needs; you will not be disappointed on any level. Did I mention that their prices are extremely competitive and surprisingly affordable? They are. Let these great folks help you to be the best guardian of your smile. My heartfelt gratitude to you Dr. Phillips and your amazing staff for the excellent care and kindness you have all shown me. You are changing my life in ways I could not have imagined. You guys ROCK.

The staff is rude. The doctor is less than professional. He did a crappy job with a crown that fell…read moreoff and tried to blame the patient. As if a patient would willingly PULL OFF A CROWN FROM THEIR OWN MOLAR. That says everything you need to know about him. Instead of admitting that maybe things happen, and sometimes crowns fail...NO. Not this dude. He blames the patient by implying they yanked off their own crown. Who in their right mind would do that? Save yourself the disappointment and go elsewhere.

I have lived in 5 different states an have gotten a crown in 3 of them thus far. I have had many…read moredifferent dentist and I must say, THIS is the best place (especially to get crowns)! The process was done in one day, within a few hours, and was able to leave with a PERFECTLY fitted crown. I have always had issue of pain, fitting, or sharp edges of some sort. 2012-current (2020) and the crown is still doing better than others I have gotten more recently. If I lived closer, I would hands down be back :)

I'm now looking for a new dentist because i'm no longer going to patronize this practice…read more I wasn't happy at all with my last visit. I was told we would be seen at the same time and willing changed my arrival time because of this. When I did arrive I was told we wouldn't, in fact, be seen together. Not only were we not going to be seen together, there was no dentist on the premesis. I only found that out because I overheard a conversation the receptionist was having with another patient on the phone. When I asked why we weren't told we wouldn't have exams, she said that patients don't always get exams during their cleaning. I told her this wasn't true because we had always been seen by a dentist for our six month cleaning the three and a half years we'd been going. Another woman confirmed that to be the standard (a dentist's exam) and told me I could come back for a free cleaning and exam when the dentist was in, but the next appointment wouldn't be for another 4 months. Basically the same time I would need to return for my next cleaning. I will NOT be returning to this practice. There's no reason to mislead loyal patients, nor to lie to them when you've been caught doing so. This practice has done this a handful of times eith various things and our last visit was the last straw. They'll try to tell you you only need to have a dental exam every year, but that only seems to apply when you call them out for a dentist not being there. The practice had a change of dentists and never bothered to let their patients know Fossum was leaving. All around they just seem shady. I don't even want to think about the hassle they'll give me when I attempt to get our dental records. I will no longer recommend this practice either.

I have had these veneers sent back and remade countless times I even had to wear temporaries on my…read morewedding day which defeated the purpose of getting the veneers in the first place.. but anyway this was the end result after being fed up and not wanting to go back I allowed them to just go ahead and seat these.. keep in mind my teeth were perfectly aligned "before hand".. i'll let you decide good luck to you!

Proactive Communication: They reached out well in advance to confirm every detail, including our…read moreinsurance. The reminders they sent were incredibly helpful for staying on track. * Seamless Check-in: We were attended to in a very timely manner. The check-in process was smooth, professional, and stress-free. * Thorough Care: The dental assistant was fantastic--they asked all the right questions and presented us with clear, easy-to-understand package options. * Flexible Financing: Their financing options are truly amazing and made the financial side of things much easier to manage. * Fast Turnaround: We were blown away that they completed the molds on the same day. They even got us back in the very next week to finalize fittings and complete the surgery. Thank you to the entire team for giving us the best possible experience. Your dedication to your patients shows in everything you do! I highly recommend this place to anyone in the Harker Heights area!

Bill. G Please think twice before investing your time and…read moremoney at this office. I went in for upper and lower permanent denture implants and was very excited about my new adventure. The Initial experience was fantastic x-rays, Consult, followed by great customer service. We came to terms on all Financials and both parties agreed. Unfortunately they are under new management and voided all agreements that we had established. So now I have metal screws in my jaw and a set of Temporary dentures With the understanding the procedure was going to be completed under agreed terms. Already paid A large sum of money in hopes of having this procedure done. I have called numerous times spoke only to the front desk and to upper management once and said that they would get back to me with promises that we would come to an terms to finish what started have not heard from them since it's been over 4 months. So in my opinion they are about all about financial first and put customer care and satisfaction second. I wish that they would at least make an effort to try to complete what was stated or even a simple call back to discuss the situation...

I absolutely hate going to the dentist. Today I decided to try out Stonehaven. I am so impressed!…read more A little over a year ago I went to ACE dental in Belton & was told I had several cavities & needed root canals. I never had the root canals done Today I was told that I never even needed root canals. After my visit I was given flowers and scheduled a follow up for some other problems I highly recommend this dentist office to anyone!

I went to Stonehaven Dental for what was supposed to be a regular checkup, cleaning, and X-rays…read more After the cleaning, the dentist came in and told me that eight of my crowns needed to be replaced, even though the crowns were only about two years old. They started by removing four crowns on my right side and placing temporary caps. I was told I might have pain in my upper right molar and may need a root canal, but instead my lower right molar caused severe pain. The pain was so bad I could not sleep for about a week. When I contacted the office, I was prescribed antibiotics and pain medication, but I did not feel comfortable returning. I later went to another dental office because the pain was unbearable. That office performed a root canal and helped address the issue. I also asked that office whether the crowns on my left side needed to be replaced, and they told me no. I then sought another opinion from a third dental office, and they also said the crowns on my left side did not need to be replaced. Based on my experience, I am very concerned about the recommendation to replace all eight crowns and the amount of pain I experienced after the work began. I have never experienced that level of dental pain before. I would strongly recommend that anyone receiving a major treatment plan here get a second opinion before moving forward, especially for extensive crown replacement.

I'm new patient (although have been seen several times for various procedures) and I absolutely…read moreLOVE working with the Gentle Touch staff. Everyone is extremely friendly and they take the time to answer my questions and work with me when I'm feeling nervous or experiencing oral discomfort. The staff have great energy and rapport with each other, and I feel this is naturally passed on to the patients they work with. I will definitely continue returning to Gentle Touch as my ongoing dental provider.

Had a wonderful experience getting a filling! Their staff is so incredibly friendly and helpful…read more They really know their patients as valued individuals. Dr. Tahmoresi personifies "Gentle Touch" dentistry. I had absolutely no discomfort during the procedure. She is personable as well as professional. This is a great Dental practice!

This is just what I was looking for! So clean and nice inside. Everyone was so kind and friendly…read moreand make me feel so comfortable. I feel like they were very thorough and my teeth feel great! 10/10 definitely recommend you switch your dentist office and go here instead!

You have to really keep on top of your bill. The front office doesn't know how to do their job. I…read morehad a crown put on a back molar. It is giving me problems.

It could be the fact that she works for a chain dental office, but she was rushing and did not give…read morea great experience. She kept trying to upsell me on getting a deep cleaning when I've just had my teeth cleaned by a very reputable dentistry within the past year before I moved to Texas, and they said my gums and teeth are excellent. I made an appointment to get a second opinion about this said "deep cleaning" and they said by no means do I actually need one. Dr. Sharma and her office only care about the money going in their pockets. They will also send you endless emails about getting your feedback only to take you to a Google review link so your name is public and they can have their rebuttal also publicized. Please do better and everyone be aware of these shady practices.

This place has the best staff ever. They are so awesome that I paid for my work and I was out of…read morenetwork. Everyone is nice from the front to the back. These ladies are everything