On 8/24/16 me and my friend came in to purchase a Lumee phone case, the ones that light up on the…read moresides. They had been promoting it on their Instagram for $35 and online it goes for a little over $50. They also claimed that the cases were authentic so I was all for getting one at a cheaper price, of course. Anyway, when we came in a gentleman named Juan assisted us and Showed us the case and how they work and all that good stuff. I was happy with what I saw until he told me they were $45 and when I mentioned the Instagram post he insisted that they were never $35 (see attached picture). Juan also reassured me that the cases were authentic and were cheaper then the online price so both me and my friend purchased them anyway. A day later my friend had realized that the cases were in fact NOT authentic and we had been lied to. Honestly, if I wanted a fake light up phone case I could've easily bought one off EBay or Amazon for like $10 so I was definitely aggravated that I spent so much on something that wasn't real even after being told it was. On 8/26/16 we went to the store to return them and that's when things started going south. Juan was there again and I explained to him why we didn't want them. He said he could take the return but that he could not process it himself and for us to leave our name, number and email address and that we should get the return within like three business days. Mind you, this was a Friday so I'm like okay I'll give it till the Wednesday coming up and we should be fine. Well Wednesday came and went and nothing. I emailed the store and got no response. waited a few more days and still nothing in either of our accounts - going on a week now. Finally I sent another email and the manager called me back. The funny thing is he made it seem like I was being dramatic over wanting my money back. He proceeded to tell me "it's only been a few days and that he's not in the business of stealing money." Excuse me, but a return does not take over a week, I'm sorry. Anyway he said he would take care of it that night which was 9/1/16 - I finally received my return on 9/9/16 which was two weeks after I returned the item. Dealing with the unprofessionalism of this place has been nothing but a headache. Honestly, the truth is that all these 5 star reviews are because they offer you a discount if you leave a good review. I would know, they asked me to leave one when I brought them my iPad to fix in the beginning of the year (review which I've since deleted). & even when I had my iPad fixed their was an issue then too.. Long story short I would NOT recommend them :)

I took my iPad here on a Tuesday to get the cracked screen fixed. They told me it would only take…read morea few hours and to come back that afternoon. I totally forgot about my iPad until Friday , which I take full responsibility for, but not even a phone call reminder? Weird. Upon dropping my iPad off, they insisted on having my password so they could "check that the screen works". I was hesitant, but did it anyway. I got an email from Apple 2 days later saying someone had tried to log into my account. King tech repair handled this situation professionally and provided me with their IP address to show that this had nothing to do with anything from their office. Coincidence I guess. Either way, this place is very professional and did a great job fixing the screen on my iPad.

These guys are absolutely dreadful. They are neither knowledgeable about computers nor particularly…read morewelcoming. I recently brought in an HP laptop in which the cursor was not functioning as it should when typing. They looked at it, ostensibly cleaned it up, and returned it to me. I brought it home and within a day the same problem began. I brought it back. This time, they told me that' all I needed to do was to restart the computer on a regular basis rather than to simply shut it down. We tried this, and it worked for 30 minutes until I returned home. Other folks in Bernardsville cautioned me - - too late - - about these guys. spare yourself the aggravation.

This store is located in the town of Bernardsville and all through-out the pandemic, they have been…read moreopen with amazing service. I usually don't submit reviews but I felt I needed to for the great service that I received. The Technicians Nick & Chris know what they are doing and they always take the time to explain things patently. If you want a gaming computer built, this is the place to get it done properly. I recommend this store highly on all levels and you can't beat the prices as well.

Outstanding customer service! I didn't have to make an appointment, I just walked in. And the…read moreprice was just right! I bought a custom gaming pc and it wasn't detecting the monitor. I brought it to Junior and he immediately diagnosed the problem. He was very careful and patient while troubleshooting and it worked! I highly recommend him and will refer my family to him for ALL electronic needs. Finally, I have a place I can rely on for expert technical skills with family care!

Very helpful and honest. I took a broken printer to him, and he gave me his honest opinion: just…read morejunk it (even though I would have paid to get it fixed). He also helped me with an iPhone issue. I'll definitely be back if I have future tech issues!

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Chatham PC is my go-to for any questions or problems I have with my computers. Knowledgeable and…read morecourteous, I always feel I'm in good hands and I always have a positive experience. I've recommended them to so many people!

Just wanted to give a shout out to a computer tech person. My mom who was visiting me from out of…read moretown had a problem that several techs in the area couldn't fix. She called Henrick at Chatham PC, who knew immediately how to fix the problem and explained the situation clearly. He went above and beyond -- he totally fixed the computer the same day, checked on other potential issues, and installed programs she lost and would need -- all at a reasonable price. I give him my highest recommendation!

Staff was very friendly and knowledgeable. I am not very computer literate but they assisted me al…read morethe way in order for me operate the system on my own. I highly recommend this company for their professionalism and their customer service.

I'm a student with 1 week left before my semester project is due, and all my work is on a damaged…read morethumb drive. I took the damaged thumb-drive into PC Mac Express for diagnosis to see if it could be fixed. They called back and said it would cost about $400 and there was only a 50/50 chance that it could be recovered. When I picked it up, there was a red wire attached to the board that had not previously been there. I found someone in Canada to look at it and said they would do it for $200 and I'd only have to pay if they recovered the data. The company in Canada attempted to recover the data but said it looks like the other company had done something to the chip and were likely holding the data 'hostage' so that no one else could get the data, so that my only choice was to go back to PC Mac Express. The scope of this technology is out of my range so I don't know what to believe but what I saw with my own two eyes was the extra red wire that had not been there when I dropped it off. When I called PC Mac to question this and what was happening, they claimed nothing had been done and they had not attached any wires. At the end of the day, I didn't get my data back and PC Mac said no work had been done when in fact, I saw that alterations had been made to the thumb drive. I wouldn't ever bring anything to them again because the story doesn't add up. Perhaps something had been done by the people who work for Michael without him being aware, but in that case, nothing was done by Michael to understand the discrepancy.

I had a computer hardware error that I didn't know how to fix. I called PcMAc, and they guaranteed…read moreto send someone within 3 hours. The guy came 3 hours later. He was knowledgeable and friendly. He identified the problem as a burned out SSD. He showed me how he determined the cause, and explained why it happens and how to prevent it in the future. He recommended a plan to fix it. Because we still had some time left in the hour, he ran a RAM test and did some tweaking to my RAM settings based on the test. It's not cheap to have them come to your house, but my guy did a good job and saved me a lot of time and uncertainty around what I was doing. I thought it was worth it, and would use these guys next time I have a problem I don't know how to solve.

These guys are the best !! Their customer service is unparalleled. They fixed my iPad screen within…read more24 hours pick up and drop off service to your door. Their prices are very reasonable and they care very much about your satisfaction.