We had a tech come out for a repair who went above and beyond trying to fix the issue before finally determining that a replacement was needed. John was super quick and helpful in getting us an estimate and getting scheduled for the install. This is the second A/C unit we have had replaced by them and recommend them, hands down! read more

I'm writing this for my elderly parents who have been using Donald P. Dick for the past 20 years. They live in an affluent neighborhood with homes worth over 1 million dollars, not to boast, just to put things in perspective. In Fall of 2025, they had scheduled a routine service of their air conditioner. Donald P Dick sent out two technicians who arrived and were seemingly unaware or uneducated on the type of unit that was installed on the house. It is a unit which uses dampers to control zones in different parts of the house. During the service, they advised that the entire unit needed to be replaced. They quoted a replacement quote of $25,000. My elderly father thought this couldn't be right and called to speak with the owner. The owner told him he trusted the technicians and backed their findings. My father declined the replacement, paid his fees for the diagnostic and service in full, and contracted another company who stated the AC unit was running fine. This place is a scam and should be prosecuted for elder abuse, fraud, and/or taken to civil litigation to the fullest extent. Update: In response to the owner, whoever they were transferred to claimed to be the owner and told them "I trust my guys". You might want to do some integrity checks with your staff because you have some serious integrity issues to address. read more

Tech arrived during 2 hour time frame promised and did our annual A/C unit servicing. Never had any issues after unit serviced. Highly recommend Donald P. Dick company read more

We called after being told by Lee's (who came to service the unit) that we should look at replacing our unit at a whopping 28k! Donald P Dick installed our unit when the home was built and Josh came out and gave us the right service we needed. He offered to have a technician come out to test our equipment, and if we needed a replacement, it would be thousands less. Thank you Josh for your great service and not trying to push us into something we didn't need. When the time is right to replace, we will definitely use Donald P Dick AC! read more

excellent service and I would give this company a 5 star plus rating tech arrived on time had a great personality

We were extremely happy with Donald P Dick customer service and work. They replaced our single zone HVAC system, there units for each of the bedrooms and the living room that need to be connected to the main system outside, so a pretty big job. Two guys arrived around 9am. They were courteous, confirmed what they were going to do and then set out to it. The units they were replacing are at least 15 years old and they had some difficulty with them. They persisted and didn't rush the work. They also had trouble getting each of the units to connect so that each individual unit was working. I really appreciated that they didn't seem to rush anything even though there some frustrating moments haha I super recommend this business! read more

Our fan unit on the compressor went out and a Donald P Dick technician, named Yia, arrived on time and fixed our unit. We appreciate that he didn't try to upsell anything. Excellent service, reasonable prices and knowledgeable staff. Highly recommend! read more

Donald P. Dick came out to do a service on the air conditioners. Not even check it for 10 minutes and told us the whole air-conditioning unit was shot. Five minutes later I get a call they want to sell me an $11,000 unit. 10 minutes to check? $11,000? I called another company had them check, it was what I suspected, only a condenser fan motor, fixed the whole thing for $300. Secondly, Donald P. Dick never did the service, never cleaned the inside of the coils on that unit, and the other unit on the other side of the house. They lied. I've tried numerous times to talk to management. They keep giving me the same guy who basically doesn't say anything, but runs you in circles read more

This is the most honest company. The service is excellent. Meng came out today and was so professional. What a great company!!!!!!! You can trust them! read more

No urgency to help and not very kind on phone with operator. It was over 100 and they couldn't come out to help me and my family read more

Donald P. Dick Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Fresno, California

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We have been customers of Donald P Dick for over two decades. My parents have used their air conditioner maintenance services and we now contract with them as homeowners ourselves. The SuperSaver maintenance plan is very affordable and the technicians come out twice a year (once in fall and once in spring/summer) to make sure our units are always working. Whenever we've had any issues - which has been rare - the company is easy to work with, responds quickly, and makes the correct repairs the first time. We highly recommend this business and appreciate the incredible service (shout-out to Technician Bee for always being quick, thorough, and delightful!). read more

We called to schedule an appointment for our winter maintenance/checkup. To make the appointment it was very easy and the customer service was great. Corey was the technician that was sent out the day of our service. He was absolutely amazing!!! He called prior to showing up to let us know when he would arrived and he was on time. He was very respectful, knowledgeable and his customer service was outstanding. He went above and beyond answering all our questions and explaining anything we didn't understand and made sure we truly understood and i didnt feel rushed at all!! I really appreciate the time and patience he gave us. He is a representation of the company and Donald P. Dick should be proud! There price was so reasonable and cheaper than other companies have have had come out or have researched. I will be scheduling my spring maintenance/checkup with Corey. If your in the market ...go with this company!! read more

Service technician serviced A/C. Very knowledgeable, explained detail. Definitely call again for yearly service read more

I was really impressed with the job John and the installation team at Donald P Dick did on installing my new AC unit. John spent the time to explain the whole process and helped me decide on the best unit for my budget. Their price beat 2 local competitors and John even found me a great rebate and recommended a company to update my insulation needs. Their team replaced my furnace and AC unit in less than a day! My wife and I were impressed and glad we went with this company! read more

Donald P. Dick Air Conditioning - AC unit - Heating & Air Conditioning/HVAC Near Me - Fresno, California

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My 90 yr old Mom, a loyal customer for 25 years, always had them do a routine maintenance service twice a year, 1 for heating and 1 for a.c. Friday June 25th I called them that the a.c. wasn't working properly and her house was very warm, around 83 degrees. I was told I couldn't get a routine maintenance service until late August. Saturday/Sunday June 26/27 Her house was 88/89 degrees inside, 106/108 degrees outside, no air flow, this past weekend. Monday, June 28 I called them and said that we had an emergency and needed them to come out and fix the problem. I had smelled a strange odor just before the unit failed and while I was trying to tell them all this information that we were suffering from heat exhaustion this past weekend, she kept interrupting me and started talking over me that this is not considered an emergency and they couldn't schedule anyone to come out there for over a week. I said that's not acceptable, we need help today. Their website says they do 24/7 emergency service. She kept saying that what I have called in is not an emergency. I started calling other companies that said they would have no problem coming out the same day, and that it is an a.c. emergency. . read more

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I scheduled a service between 10am to 2pm. I come home from grocery shopping at 9:45am and find the technician sitting in his van outside my house. I go to let him in and he says that he is leaving to go to another job. I asked why is sitting outside of my house if he does not intend to fix my AC system. He stated that he just confirmed another appointment and will be leaving. I call the office to complain about how disrespectful and unprofessional it was for the technician to show up early, park in front of my house, and then leave without fixing my AC system. Mind you, I just bought a new $18000 AC system from Donald P Dick. What's worse is that while I was complaining, the secretary hung up on me. I had to call them back!!! Unbelievable!!! I understand that if you have a job before me, then go do your job. Just don't park in front of my house and leave me hanging. By the way, the technician waited another 15 minutes outside while I was on the phone with the office!!! He could have finished fixing my system by then. All I needed was for a technician to check my thermostat. I will need another $18000 AC system (my home has 2 systems), but I will not be going back to Donald P Dick. read more

Mr. cool installed our solar system in half a day, and we started generating solar power that afternoon Beto and his team did an excellent job highly recommend them read more

Checked for parts online at Lennox.com and was told that donald p dick is the local premier distributor, I called and was told that they don't sell parts and only sell air filters. It's such a racket as the Lennox website referred me here and they won't sell. I guess they would if you want service call $$$$$ read more

Our AC / Heater unit went out a few days ago, I called Mr. Cool. They sent out Manuel, who to my surprise was very knowledgeable with what he does. He diagnosed the problem within minutes and made the needed repairs. He had my unit up and running in a timely manner. I would definitely recommend Mr. Cool for any of your AC or Heater needs. read more

I called Donald P Dick this morning to have a technician come out and give me an estimate to correct the installation of an air conditioner previously installed by another contractor. I was told by the receptionist they would not touch the job of another vendor. She was unable to give me an explanation as to why not. I understand not wanting to correct another vendors mistakes, but isn't the safety of a future customer the real issue. The air conditioner doesn't have the proper support on a 2 story house which means the unit could fall off the house or through the ceiling. Thank god not all Hvac companies feel the same as Donald P Dick. I guess when you're the primary company doing the installs on new homes, it's all about the numbers and not safety. I'm wondering what they suggest I do to resolve this issue. Thank goodness I don't have to depend on them to figure this out. I would highly recommend when shopping for air conditioning service you look at another company. read more

Their crew installed an additional 4 panels to my house. Which was needed with the increasing PG&E prices currently. Great crew. Professional. And did a great job. Thank you! read more

Donald P. Dick continues to provide exceptional repair and maintenance services. Their Super Saver Seasonal Program is a great value preparing your system for the upcoming season as well as saving you money on repairs. This week Paul, Tony and Meng all worked on getting my AC back up and running properly. They were knowledgeable, professional and helpful displaying outstanding communication and customer service skills. DPD's consistent 10 STAR level of providing high-quality services with integrity and professionalism starts at the top of the company and sets them apart from their competition. read more

If you're looking to replace you HVAC unit, I highly recommend Donald P Air Conditioning. They did a great job and got me set up with a new Lennox split system. They got the job done in one day and were clean and courteous. Most importantly, they were knowledgeable and fair. I worked with John he is great and easy to communicate with. I highly recommend. read more

Donald P. Dick Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Fresno, California

Last night I noticed my heating system was trying to turn on. It kept failing and wouldn't turn on. I made a phone call this morning to Donald Dick service department (which is very professional) and they sent someone out same day very much appreciate it quick fast courteous, good all-around service. The technician Andy knew exactly what he was doing and got me up and running. read more

Donald P. Dick Air Conditioning - Technician cleaned off the rain before bringing in his ladder and put on boot covers. Quick and timely work. - Heating & Air Conditioning/HVAC Near Me - Fresno, California

Outstanding local business that provides exceptional service at a valve. Their entire team is consistently knowledgeable, professional and helpful. I have been using them for repairs and seasonal preventative maintenance for 8 years and have never been disappointed. This morning Meng did the seasonal check up for summer and he was a pleasure to work with. read more

They don't work when it's raining, if you don't want to freeze until the sun comes back out, call someone else. Thank you costless for getting wet. read more

Horrible customer service. Takes advantage of senior citizens. Heat stopped working during a cold snap and they claim its not an emergency to leave elderly people in a freezing house for a solid 7 days! Nobody is that busy. Sadly, they pulled this stunt during the heatwave when their system malfunctioned. Please don't trust them with your grandparents lives beware of bad practices. Already logged a complaint with BBB read more

The short version: I had a good experience with Donald Dick AC, and would recommend them. Professional, timely, honest, and the price was fair. Some details: I was looking to replace my two aging 20 year old AC systems. Since they were still operational, I had the luxury of doing some research, and talking to different AC companies. When I called Donald Dick AC, John Calandri came out, inspected my old systems, and took the time to tell me about Lennox products. We talked about my usage, and worked out a system that would fit my family's needs. I appreciated his transparency about pricing, and the that there was no high pressure sales pitch. After he left, we had a couple conversations over email afterwards. I spoke with a couple other companies, got quotes from them (one of which wanted to charge almost double compared to the other guys. crazy!), and finally decided that Donald Dick had the system I wanted for a price I was willing to pay (which was still a lot of money!) The installation went fairly smoothly. It took three days to replace my two split systems. The workers kept the area clean with drop cloths and wore booties in my house (my house is a no shoes house). They were respectful of my schedule, and they worked to accommodate my needs, like when discussing the placement of the thermostats. There were a couple hitches. They broke a couple of my sprinkler heads while lugging the ACs through my bushes. Annoying, but minor, and I understand the sprinklers were hard to see. The other hitch was configuring my zoning system. They didn't calibrate the system properly, so I had to make a call in to get them to come back and do it. When the service person came by, he was very knowledgable, inspected the entire system, and got it calibrated. All in all, I feel the project went well. Some mistakes were made, but I appreciated the prompt and courteous follow-up service to remediate. John helped me navigate through the entire process, always responding to my emails within minutes. That man is on the ball. Kudos to him. And now, I have a new AC system that has worked great for a month so far, and hopefully for a long time to come. read more

We had Donald P Dick install our solar panels 3 years ago. It was a quality installation and we enjoyed the savings on our PGE electric bill. We make almost as much electricity as we use! Two weeks ago our old A/C finally gave out. We again called Donald P Dick and they installed a great new A/C ! The guys they sent out were all friendly and professional. DPD is a great company that will be around for a long time. read more

I've been in my new construction home for over 3 years and have had multiple issues with the AC. My homebuilder referred Central Heating & Cooling in Tulare because they installed the AC Unit. Each time they came out we would have cold air for a year or so and then the AC would blow warm. They never really fixed the issue which was an evap coil leak that was covered for 5 years, but the labor wasn't. They came out and quoted me over $1,500.00. in Labor to fix the AC. I decided to call Donald P. Dick Air Conditioning and Heating Service and Installation 559-294-2100, for a 2nd quote and they told me parts and Labor were covered 100% because they had an agreement with Lennox, the maker of the AC unit. The funny thing is that Central Heating and Cooling said they also had an agreement with Lennox, which makes me wonder if they are getting paid from Lennox and the homeowner for labor. I did have to pay Donald P. Dick for the service call to come out, but I'd rather pay $90 instead of $1,500.00!! Highly recommend calling Donald P. Dick for your AC or Heater repairs. They took the time to check my warranty and provided me with great service. Honesty goes a long way and they have gained a new customer for life. read more

Called for help 07-27-23. I realize it is busy season so wasn't expecting 3 hour service, was hoping for at least 3 day. The motor went out in my air conditioning this week. I called Donald P. Dick after hearing their ad over and over on the radio about their great compassion and customer service. I explained my situation and let them know it was somewhat of a minor emergency because it is 92 degrees inside my house. They told me they were busy and it would have to be AFTER August 8 to even get someone to come and do a diagnostic. If they had to order any parts it could take up to two weeks after that. They lady I spoke with on the phone had ZERO compassion and customer service. Moral of the story.......Don't believe everything you hear on the radio. read more

I am reviewing DPD as a 5! A first visit to fix our air conditioning problem didn't quite fix the problem. I phoned and asked for help, and they showed back up within a couple of hours. The new technician was honest and said the problem was misdiagnosed and actually our motor was going out. I was worried I would have to pay even more money! But they replaced the motor and fixed our air conditioning at No Additional charge! This is why I will continue to give them my business and High Reccomendation! Thanks-Lucy W read more

Air condtioner still under warranty. Was concerned that Freon was low. Understood $90 diagnostic charge. Gilbert came out said Freon level was within normal range but not in full may need one to two pounds and if I was questioning if Freon decreasing there would be another charge for Leak detection " . Why would it be needing more Freon now and he was not willing to diagnose that without more charges even though unit was under warranty. My concern is if Freon at low normal range is something wrong that is covered by warranty. Why do I need to pay more to find that out. He didn't even inspect the air conditioning unit inside the house saying it's working "fine". read more

I want to put in a word for our tech, Paul, who did a terrific job on our A/C unit. Paul was very professional and extremely friendly -- and informative. He kept us up to speed on all aspects of his repair. Great job Paul and kudos, DPD A/C, for having Paul as a team member. read more

Donald P Dick (aka Mr. Cool) continues to impress. I admit, they have done several large projects for me (solar, residential HVAC system) and each time they do quality work for a fair price. This time I was having a heat pump mini split system put into an apartment I rent out...I was sick of replacing heavy window AC units units every few years. I called two companies to come and give me a quote. John Calandri on the DPD team came out and walked me through everything (I wasn't super sure how this type of system worked). He was super nice, professional and friendly. He got me a quote quickly and it was significantly less than the other local company I checked with. I was hoping to get the system put in before the end of the year and John made it happen within just a few weeks. It was so nice to be able to work with John throughout the process. The team that put the system in place was fast, also super professional and was able to overcome a bit of a challenge regarding the second floor installation. Once again I have nothing but wonderful things to say about this great local company and their team!!!! read more

I would give this company zero stars if I could. Purchased a new a/c unit from them 7 years ago and had to replace it this week. With in the 7 years we had the heater repaired and a/c . The last repair we couldn't get them to come out without waiting for 2 weeks. The unit they sold us was horrible. Needless to say the unit we replaced it with is from another company. They are horrible with any repairs in a new unit they install which shame on them read more

Amazing service! We had an issue with our thermostat not responding to command. It was a hot August Saturday in Fresno. We called Donald P. Dick as they were our installation company. The call was friendly and we expected a call from a service tech to walk us through troubleshooting. Less than an hour later there was a knock on our door and Yia, the most knowledgeable and professional service tech was at our door. In less than five minutes Yia correctly diagnosed and corrected the issue. Thanks Donald P Dick and thank you Yia for saving us from melting! read more

If your AC or heater needs repair or service, just call Donald P. Dick first. Don't waste time calling around, trying to find anyone else to come sooner or for less money. This company is the best. First, they can get to you sooner. One company gave us a two week delay in setting an appointment; Donald P. Dick gave us 48 hours. They arrived when they said they would. Second, the technicians are courteous and gracious. They put booties on before coming in. They listen to your concerns. They keep you apprised of the work they are doing. They work long and hard, even in our hot summer days, without complaint. Third, if they don't get it right the first time, they will return and continue to work at the problem until it is solved and not charge you for that second call. Fourth, they leave an extra filter with you so as to help you take care of your own system. read more

I starting using Donald P Dick A/C to install Solar. I always had this perception that they were a little more expensive but did quality work. They did such a wonderful job with the solar installation, I decided to use them to replace my heating system. Got a price from Costco because they always seem to have good prices and great customer service. Donald P Dick was substantially less and as expected did a great job installing my new heating system. David Dick has been awesome to work with when I had questions regarding solar or service needed. If you need Solar, heating or cooling, they are the BEST! read more

We have been looking for solar for a long time. We decided to go with the wonderful people at Donald P. Dick air/heating and solar. We are so glad that we did. It looks amazing and the process was painless. If your looking for a wonderful solar comapnay with wonderful workers call David @ Donald P. Dick. Thanks soooo much for the amazing job. Can't wait to start saving some money. read more

Donald P. Dick Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Fresno, California