Went to Dr. Coker for the first time, and I don't really have any complaints. Getting an…read moreappointment was easy. Working with the staff on insurance was easy. The wait to be seen was very minimal. The dental hygienist was thorough and nice. Dr. Coker was thorough and nice. They both seemed genuinely interested in me and the health of my teeth. I had an unexpected coughing fit while I was there that lasted a seemingly long time, and they brought me water and was very kind until it passed. I only went for a cleaning, and this felt like the best cleaning I've ever had. I could feel the space between my teeth for about 2 days after when normally it's only a couple of hours.

Dr.Coker and his staff are friendly, accommodating, accepting and have absolutely been a pleasure…read moreto visit every time.

I went in for dental implants for my front three teeth after months , eventually about a year of…read moretrying he still was unable to provide my implants so after all of this time of being toothless..all of my upper teeth. Yes, he ordered for the removal of all of my remaining top teeth.I had no problems with them. He was the professional so I deferred to his expertise. I was forced to go to another provider and pay almost 25,000. He never even refunded what I paid him out of pocket. I don't even know how he sleeps at night. Sent me into a severe depression.

Collections for the two million X Rays I asked them to stop doing which they ignored my requests?…read moreNope, my bill was paid in full plus extras already. Oh and I had to pay over 1 thousand to fix their horrible work. Do not work with them at all. You can get luxury experience for the price of this low end dentistry.

Highly recommend!! Great staff that truly cares for their patients! I never have to wait long to be…read morecalled back and they are very efficient!

I have been going to this dentist for a long time now and wanted to add a review here. Dr. Fratkin…read moreis an excellent dentist. I have an old-style set of teeth (from when mothers actually used sugar a lot) so I have had the range of fillings and crowns. He is methodical and thorough. He also has an excellent touch with injections -- which is a blessing in itself. His practice is also very well organized. Schedule is well-planned so there is no waiting. He has also been available when work was needed immediately. Dental assistants are also excellent. I've been through a lot of dentists in my life and this practice is far and away the best.

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Rip off. Went in for fractured tooth. Paid $170 for x rays , then told that they would not do the…read morework, must go to a surgeon that does not accept the x rays taken. I question some elderly issues. I will be checking with the Va. Board of Dentist. I live in Chester.

I wil never go back! The dentist are great but the billing practices are poss poor! They bill you a…read moreyear later when you return for your follow up apppintments. When O cheexk out I was not billed for a flouride treatment they claim. Save your receipts. I usually refuse flouride but a lady I never seen before ia yelling talking over me telling me I received this care. This is the 3rd time this has happened. She told me she was awaiting my arrival to tell me. What! I haven't been here in a year. She then threatned to bill me because I canceled the appt. She stated we took it off but mow I putting it back on. She isn't listeneing so she doesn't realize she already emailed it to me not the flouride bill. I said you need to inform Pts. at the time of cancellation thatvthey will be billwd $50. She said you should have seen it in the agreement you signed. I signed an agreement 5 years ago!

Great dentists, hygienists, staff. Organized and prompt. Nice new offices. Easy to book an…read moreappointment and follow-up. Told me about my teeth in a clear, understandable manner, including things to look out now and down the road. They leverage cool imaging technology so I was able to see what the dentist was talking about and referencing. Also like the music system they have in the office, makes for a relaxed experience.

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.