10/23/22: Overall 3.5 stars. Located at Greenway Lakes Common Center. Love that there's The Joint…read moreChiropractic & Punch Pizza there. I like having a membership that I can go to any location. I was on vacation in MN, so did a walk in. Service was quick & friendly. I had a $10 coupon expiring that day and repeatedly told the front desk worker to use that, NOT my rewards points...get a follow up email...what did they do? You guessed it. They used my points. Good lord. I have the manager call me back. She did it wrong. I call back the next day. At this point I'm a bit perturbed. This isn't rocket science. After much back & forth, they finally fix it. Had the screwup not occurred, this would've been a 5 star review. Had it been fixed the first time, it would've been a 4 star review. I'm being generous saying it's 3.5 stars, and even more generous by clicking the 4 star button. I'm only doing that because I was able to get in same day with no wait. Pro tip: always check your points & passes. EWC is notorious for screwing up your points, and passes. Another location "lost" my pass and won't do anything about it. I most likely won't be renewing my membership.

Waxing anything is daunting and exposure to a stranger, well adds to the concern…read more Went in for a full bikini wax and upon check in i was greeted with a smiling face and a super clean lobby. Once checked in, there were magazines to read or product to browse. However, my technician was right on time with no delay. What I appreciate most was the frosted glass door to the private rooms. Once your esthetician brings you back through them, your brought to a private room that again is organized, clean and labeled. I had my wax with Kristina B. And she was amazing! Casual conversation the whole time and such professionalism. She was honest about what to expect and taught me breathing techniques, which made the experience less uncomfortable. Highly recommend this facility and Kristina B. For your next wax.

I have been going to Matisse (the owner) for the past 5 years so when she opened the brick and…read moremortar I was so excited to see her services grow. If you're looking for diverse estheticians this is the place to go. They can offer helpful information for all skin types but also for people of color which is hard to find in MN. I see Matisse every 2-3 weeks for my lashes. She offers packages for lashes which I love since I get them done so often. I have always been complimented on how natural my lashes look and that's because Matisse does an amazing job at giving the customer what they want! From lashes, to facials and waxes- check out this lovely business! Please note that she is now located on Lake Street and goes by #FACE the website is now https://faceoflelas.com

I had such a wonderful experience at LVL today. I went in for the "I want it all" experience." I…read morehave a birthday coming up and wanted to pamper myself and Matisse did not disappoint. The entire experience from beginning to end was everything I needed. The room was clean, the ambiance was calming and, and the quality was top notch. It was a pricey experience, that I chose, but I definitely got my money's worth! I was so pleased with my experience that I booked another appointment before I left. :D P.S. I was running late (due to my own negligence and over scheduling), and called ahead to let them know I would be 10min late. They were so kind and understanding. Parking in uptown can be such a hassle, but it's not nice that they have free parking in the back of the building.

They hadn't updated their location on Google maps so I went to their old location in uptown. Called…read moreto figure out why I couldn't see their studio with no answer. Go to the website and realize the location had moved. Rescheduled for 2 days later and went to the correct location but she was a no show. Wouldn't answer calls or texts.

The place is a little difficult to find. 1 it's on top of another business. 2. it's a unit in the…read moremiddle of a bunch of unrelated beauty related businesses. The process was easy enough. and Jenny is super friendly and fast. I did have quite a bit of skin that lifted when I got waxed which is not pleasant. I don't know if it was a speed thing or if I just need hard wax instead of the strips? I don't thinks it's a service I will be using again.

I had the pleasure of meeting Deb today. Let me tell you, she is the sweetest and so knowledgable…read more I can say with complete confidence, she will be the only I go to for facials from now on. Please do not even hesitate, you will be in great hands. I'm so glad I was recommended to go to Lustre and I cannot wait to be back!

It makes me sad to post this because the previous owner was such a gem and provided excellent…read moreservice. I went to get a basic facial with the new owner and the environment, quality, price and service was completely different. It was really disappointing.

Fantastic service and environment at this studio. I went in…read morefor a brow & bikini wax and left happy. My brows look amazing (love that they fill them in after) and my bikini was relatively painless. I saw Shellie for my brows and she was fab.

nice atmosphere and clean studio. Very disappointed with the brow service- i had to clean up in…read morebetween the brows, under the brows and at the sides when I got home. wouldn't recommend.

A solid green salon! I've visited them over the years and always at different locations, they seem…read moreto always be moving spaces but should be getting into a permanent one in Richfield soon (we'll see if I drive the extra miles next time). I've gotten decent haircuts here from two different folks, I appreciate that you can choose a quiet chair - I never actually have but the staff will be chatty or not depending on how you are so I usually just enjoy my cut and wash in relative silence and am content.

They charged me a $96 late fee because I had to cancel within 24 hours because I'm having…read moresymptoms... it's a pandemic.. and they were closed the previous day by the time I got off work. I'm not about to endanger their workers & customers by going in when I'm feeling ill. No one should have to put their lives on the line to do someone's hair. I think it's disgusting that they punish their customers for doing the right thing & notifying them of my illness. They were extremely rude & patronizing to me when I questioned the morality of their cancellation policy. I know we're all struggling during this pandemic, but this is no way to run a business, & now I can't afford to come back. They claimed that because they're receiving so many cancellations lately that they still charge people who have Covid. They should expect a lot of cancellations during this time... it's a pandemic!!

I've been going here for years and I've consistently received great service. I see Tamiyah and…read moreErika normally, and both ladies do great hair. I love that the place is clean and professional. They offer online booking for your convenience, and appointments always start on time, which is not a guarantee at many other places. Plus they are fully staffed and offer a multitude of services for any of your hair care needs

Booked an appt for a blow out for my friends wedding. I was visiting from out of town and had never…read morebeen here before, but Tamiya CRUSHED IT with my hair! She instantly knew what I needed and used amazing products that made my thick, coarse curly hair smooth, shiny, and soft. The look held up through a two day wedding where I danced my ass off, and still looks good on day 4. I never want to wash this off!!! The salon itself was very cute and spacious as well. For a random find, this place was five stars and Tamiya's work was 12/10!!!!!! If I am ever back in Minneapolis, I will 100% be coming here. Please see before and after photos

Such an amazing service!!! The atmosphere was super relaxing and it was very casual 10/10 would go…read morethere again. I went for a Brazilian and it was so quick and painless!

I love Kathryn!! I come here to get sugared and she always does a great job. I feel comfortable and…read moresafe. She is so respectful and caring towards her clients. Since march 2023 she's at the semple mansion and I can't wait to go see here

Daniella is amazing! So personable, sweet, knowledgeable and safe during a pandemic! I have been…read moregoing to her for years and she never disappoints! Book her!

Daniella is an absolute gem! She does a fantastic job and is always warm and welcoming. She will…read moreinstantly make you feel like you are old friends!

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I love this place. Can't go wrong with a massage or facial but Chloe gives the best lash lifts…read more I've gone to a ton of different places for them and she is consistently the best at it!