All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.

Provided a number for a quote on the service I was looking to have done on my house and a voicemail…read morewas left that there were two service workers waiting to get paid at my house. I have not provided anything but a number for a quote, yet a voicemail was left about how people need to get paid so that they "can get out of there." Sorry, but I would not be going with you if this is your practices as soon as a number is provided to discuss further what my project is.. Red flag..

We called about 10am and we're told they would be out between 11-1P. At about 11:05a they showed…read moreup!!! Our problem was relatively minor but we have a very old house with one main water shut off in the basement. If the problem wasn't fixed that same day we would not have any water. The fix was easy for them and we glad to pay for a quick solution and have our water back on. Techs were very nice. I recommend this company!

They inspected our 5-yr old (regularly cleaned) tankless water heater and identified that a part…read morehad to be replaced. After we gave them the go ahead on replacing the part (heat exchanger) worth less than $300 + 3 hrs of labor, without our consent, they replaced the whole unit (which they provided themselves with a 60% mark-up for $2,000 without us knowing). And then they threatened "consequences" if we didn't pay the price immediately. When we asked in a respectful manner why the mark-up was unreasonable and why we hadn't been notified of switch from part replacement to unit replacement, Evan (owner) started using curse words and started threatening. After we paid them, we asked for our old unit (one day after their service), they said they had tossed it out and it couldn't be retrieved. If you don't mind them stealing from you, this business can be a good choice. We recommend getting a 2nd opinion if they tell you the unit has to go.

I called Seattle Hot Water because they were one of the few that listed Hydronic Heating as an area…read moreof expertise, and after 4 years I figured it was time for a maintenance checkup beyond my basic flushes I'd been doing. The only mar on the experience: When I scheduled originally for Thursday I was told I was second in line that day. At 3pm Thursday I called to get an update figuring I should have been contacted long before, and was told he'd get back in an hour. An hour later I was told that because the prior appointment ran 5 hours instead of the estimated 1, they could not get someone out. On their plus side, they did offer an emergency visit if my issue was critical (ie: no heat) but as it was basic maintenance check, I chose to reschedule. When Matt showed up, he was great. He walked me through everything he was doing so I'd be able to do it myself next year, showed me all the hookup points, and the 'tricks' to getting a good flush. He was no nonsense, and engaging (as we had a lot of wait as water ran through pipes) . Overall, a positive experience, and the cost was pretty spot on what I had expected.

Great plumber,friendly,very professional,reasonable pricing,great value for the professional job…read morethat was done

Bear Creek Plumbing came out on short notice to install a new faucet for my kitchen sink, after my…read morefaucet unexpectedly stopped working. The new faucet looks and works well! The work was great quality, and I feel like the solution was cost effective. Overall, 10/10! I will use this business again for maintenance needs.

Dave is hands down the best person I've ever worked with for anything plumbing related. In December…read morewe had an outrageous water bill, he came out the next morning free of charge to investigate and within 48 hours had completely fixed our issue. Not only that but other plumbers were saying we needed to rip up our yard and put in a whole new system, and Dave figured out that the issue was not with our pipe but the pressure. He saved us a ton of money and fixed our problem! Do yourself a favor and give them a call before you choose any other plumber, you won't regret it!

Great service for what I needed done. Friendly and no worries…read more But, not licensed so could not recommend for a larger scale job.1

I had the best experience ever from a plumber. Victor was very friendly and professional. He…read moreexplained everything clearly which gave me peace of mind. I highly recommend this business to anyone needing a trustworthy professional plumber.

Thank you Scott for the quality service that you provided, that has helped with the stress that…read morecomes with home projects. I highly recommend Scott's plumbing to anyone.

I called out to Aqualine to get some plumbing work done in my Kitchen…read more They sent Jordan to me. He is the man! Not only was he professional and courteous but he was also skilled and insightful. He quickly and accurately identified the issue with my sink and fridge. Gave me his honest recommendation and pricing. Which I found to be fair and straightforward. He quickly resolved the issue and communicated the whole way through the process. I will absolutely be requesting him for any future needs.

If I could give negative stars, I would. This has been one of the worst service experiences I…read moreever had in my life! Aqualine was assigned to me by American Home Shield for warranty repairs. Aqualine Plumbing didn't even do the most basic parts of their job: showing up for their appointments, communicating with the customer, following up, ordering parts, nor scheduling the actual repair work. Total failure in every way. They failed to show up for the first appointment on 7/26/2024 scheduled between 12-2pm and I had to call them several times to find out if and when they would be arriving as it got closer to 2pm and beyond saying they would be there. When I made my last call I made to the around 4pm they that their service tech was still on his first call of the day and they wouldn't be coming. The office rescheduled for 7/27 and told me I would be their first call of the day and the tech would arrive between 9-9:30am. I informed them I had plans later and had to leave by 11am. I was texting the tech in the morning when he said he was on the way and reiterated that I needed to leave by 11am. Their tech showed up at 11:15am and I had to alter my plans. When the tech arrived I asked if I was his first appointment of the day and he confirmed that was true. Given that I had communicated my schedule with the office and with him, I asked why he was so late. Basically, he had no valid excuse and clearly decided to sleep in and show up whenever he wanted. I had six plumbing issues. They fixed one (reseated the toilet)and took pictures of everything else to order parts and schedule the next repairs. I didn't hear back from Aqualine and had to call them to try and determine when they would be scheduling their visit for the repairs. I called four separate times and each time they said they would get back to me but never did. They also said that they showed the repairs were completed in their system, which is as not true. I explained we were waiting on parts and still needed to schedule the repair appointment. I spoke to their office manager, yet again, on 9/5 who said the manager would be contacting me on 9/6 or 9/9 at the latest. No one ever called me back. I called spoke to Aqualine again on 9/16 and the office manager said the Manager would contact me but never did. It's now been almost 2 months and my repairs still are NOT completed. I had to contact American Home Shield to have another plumber assigned. The new contractor got me scheduled right away and said they strive to complete all repairs the same day with limited exceptions. That's what anyone would want or expect from a plumbing contractor when they are having plumbing issues. Aqualine can't even do the most basic things any company should do. Don't use this company unless you want to be frustrated, waste your time and still have plumbing issues that never get fixed. They don't have their act together.

They recommended sweep from the top and it was not really needed. That took us from $150 to $450…read morewithout really needing it. We ended up with $500 bill because we did not pay cash (check), so we had to pay extra 10% "tax" for the service that was not there when we agreed on initial cost.

Super quick reply with quote. And came about 1 hr later. He provided high quality service with…read morepatients and also explained every step of his work. Great work!