I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.

I wish I could give my experience at this dental office 10 stars! I have been to many dentist…read moreafter living in a lot of different cities and NEVER have I had a better office visit than I did with this group! From the time I walked in as a new patient I knew I was in a special place. Everyone was friendly, professional and the MOST thorough exam in my life. The time Dr Gruen spent with and and explained everything thing during the check up made me feel so comfortable. Lauren cleaned my teeth and it was awesome. I will actually be looking forward to going back in 6 months. I would recommend this entire group to anyone looking for an awesome dental group!

My son went to GT Dental for about 3 years and left in late 2023. He switched to a new Dentist in…read more2024, who found a gigantic cavity in his molar. He had to have a root canal, and a cap put on his tooth because Germantown Dental never caught his cavity when it was small. He almost lost his tooth, and we had to pay several hundred dollars to have it fixed. It is upsetting that Germantown Dental missed this diagnosis. I would never, ever trust their Dentists again.

I was referred to this office by a friend. I'm so glad. I was having a horrible time with my…read moretooth. The office got me in right away. Judith (I think she may be the office manager) is so so nice and very competent. The dental assistant very professional, friendly and very sweet. The office is in an old house...very quant. There was great energy in there as well. Everything was very clean. I haven't met Dr. Dugard yet, as he was out of the office for medical reasons, but I am confident that he is as great as I was told by my friend. The dentist that was filling in for him, was great! Really listened to what I was saying and he did everything he could to make me comfortable. I look forward to seeing (as much as someone can look forward to seeing a dentist, ha ha) Dr. Dugard. I would definitely recommend this office.

My husband and I have been patients of Dr. Duggard for 10 years. During that time he has cared for…read moreour teeth with care and concern. My husband who likes to "eat rocks", as I jokingly tell Dr. Duggard has had multiple crowns during that time, as well as a couple of root canals. I, on the other hand have only had a broken tooth that required a new crown, and recently had to have two molars that required repair just before embarking on a long trip. I was concerned that this could be accomplished in the time frame before we were to leave. No problem, Dr. Duggard says, we can do it, and he did (in less than a week)! He has his own dental lab on site! Most of my visits have been to see Kayla, the best dental hygienist in the world! I have had many over my life time of 78 years, and there have none who came close! I can't forget the Judith in the front office, who recognizes my voice, and can immediately pull up our records. She is the best! How, can I say more, you get the message! Jeanie and Gene O.

get a second opinion if told your teeth need drilling on. I regret allowing multiple crowns to be…read moreplaced on my teeth.

I asked Dr. Wilson to work on one tooth and she just decided to drill on another. She gave me a…read moredeep filling on a tooth that I wasn't even having a problem with. To make matters worse I noticed a weird grey discoloration on that tooth to which she said she could fix it by redrilling because she "used the wrong stuff to fill it". Little did I know that her way of fixing it would cause me to have a root canal because she irritated the pulp in my tooth to the point where I was in agonizing pain. Why she would think it would be a good idea to drill on my tooth a day after I got the filling I'll never know. Afterwards experience extreme pain I immediately went to another dentist who said I needed a root canal and crown. Now that I've paid thousands of dollars out pocket because my insurance has been maxed out, I can honestly say that you need to go someplace else!! Update: They also told me that I would need 10 fillings as soon as they found out I had good insurance. Beware of this scam of a place and I have filed a report with the BBB for them to investigate. DO NOT GO HERE!!! I went to another dentist that said my teeth were perfect.

I've been seeing Dr. Pulido for all my dental needs for 18 years now. He's very gentle and has a…read morefun sense of humor. His dental hygienists and staff are all very nice and efficient as well.

Horrific, traumatizing experience at this location. Just about had to call 911 cause I would not…read morestop bleeding

You can't find a practice better than this one. Care quality is fantastic, the office is super…read morehelpful. You really feel taken care of.

Despite the kindness and excellent service from Dr. Darlington and his dental assistants, I'm…read moreextremely disappointed by the unprofessionalism and dishonesty of the office manager. At my May 2025 visit, I was told that my insurance would cover the appointment and that I didn't have a balance. Months later, I was unexpectedly informed that I actually owed money--due to a mistake the office manager made. Instead of owning up to the error, she shifted the blame onto me, even though it was her responsibility to verify the information before assuring me I owed nothing. What's most disheartening is that this was handled without the same care and integrity Dr. Darlington himself showed. I now have a balance on my account and a sadness in my heart. Everyone makes mistakes--but it's not okay to gaslight loyal customers or avoid accountability. As someone who values honesty, responsibility, and professionalism in business, I cannot recommend this office. I hope they grow from this and treat all patients with the respect and transparency they deserve.

I've always had a good experience here. I started bringing my daughter a few years ago when she was…read more12 and they take care of us both never had any issues

Until today I was satisfied with this office. My appointment was at 2pm which I arrived on time for…read morebut after 6 other patients came in and were called back I asked why. I was told as soon as my room was free the hygienist would call me. After yet another patient came in and was called back I again asked why. The hygienist called me and took me into an empty room. I refused to have x-rays and she realized I wasn't in a good mood she had the dentist come in who said this wasn't McDonald's first come first served. I told him I didn't appreciate his condescending attitude and he suggested I might be happier at a different office. I left!

Dr. Kutas has been my dentist for almost four years. A warm, caring doctor that clearly has his…read morepatient's care foremost in his mind. Today I want to comment on the unsung professional that is the first line of dental defense -- the dental hygienist. I have always received excellent care. But today I had a new hygienist -- Paige. By far the best I have had in 20 years. Thorough, instructive, and clearly the type of professional others in her field should emulate. Dr. Kutas has built a first class staff. You won't go wrong becoming a patient in this practice.... I highly, highly, recommend.

I've been going to Dr. Kutas since 2011, when I moved to the area. I receive excellent care…read more Yesterday he finished putting in a crown to repair a broken tooth. It was pain-free, and with very high quality results. This is the third crown he has installed for me over the years I've seen him - all great. I have a pre-existing fear of going to the dentist because of painful memories as a child. He and his staff have allowed me to work through those fears. Not only have I received outstanding dental care, I have come far to overcome a decades-old phobia of dentistry.

My entire family has been seeing Dr. Mehdi for almost 20 years. I LOVE this practice and have…read morereferred several people here as well. They are quick and kind and good at what they do. I would not trust my teeth to ANYONE else. Dr. Mehdi, Michelle and Kathy are top notch. If you are looking for family dentistry, do not hesitate to call the Smile Center. They will get you all fixed up!!!!

I love this dentist! Staff is professional caring and very friendly. great people skills. Great…read morewith kids too! Michelle is super friendly and a great hygienist, and the office manger is really sweet too! The cool thing is they text and email you to remind you of your appointment. If I have a complaint or concern they listen. Unfortunately when I made a complaint on this forum for my daughters pediatric dentist, instead of fixing the problem, they asked me to leave the practice! This sounds like I am getting free dentist services or something..but I just really love this dentist. And am feeling very grateful for their professionalism.

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.