The electric bike revolution has went on around me as I pedal my hybrid fitness bike around town I…read morestarted noticing people whistling by me with e bikes. After running into Lee the owner. I decided to stop by the shop on my day off. Calling it s bike shop is too narrow of a definition it's more of an electric bike center with rentals, sales, and short term rentals available at the location. Its a great way to immerse yourself in electric bike culture. Lee was busy with his bike advocacy work so he turned me over to his shop manager Nathan. I was able to test ride three different types of electric bikes and by the end of that experience I understand why they're e-bikes are catching on so quickly. The Center's west side location gives you good access to bike routes to explore right from the shop. The technology has definitely evolved since the last time I rode and e-bike. All the bikes look clean and well-maintained and all three bikes I rode perform perfectly. I rode one bike that was had thick tires and reminded me some what of a pick up truck I noticed that one used a little bit more power than the others but I think they would have adequate range for an afternoon biking on the west side of Maui and seeing the sights. What can I say the top of the line e-bike with the crank based assist motor seem to work the best for me that's also the more expensive option for purchase. Definitely worth checking out if you're thinking of going the E bike route.

DO NOT BOOK SAME DAY. Despite the website allowing you to book same day, the owner informed us…read moreafter multiple contact attempts "do not book same day I will not show up" this is not stated on the website. Additionally, unsure the actual location of the shop. Make sure you put the correct address in your Google map. The address on the website is 2530 Kekaa dr is but the confirmation email stated 30 halawai drive W2. Once we figured that out, the owner answered after multiple calls and texts to let us know not to book same day. Seems to be a scam. Not sure where all the positive reviews are from. Awaiting refund or otherwise to dispute the charge

actually terrible. they answer their phones and their website is clearly active, so it's not like…read morethis place is out of business or unreachable, yet somehow they still managed to completely ghost us. we reached out multiple times, waited for responses, and got absolutely nothing back, which is beyond frustrating when you're trying to get something done. there was no follow up, no explanation, no apology, nothing that even showed basic professionalism or respect for customers. it feels like they only care enough to look available but not enough to actually help once you need something. the lack of communication wasted our time. this is not how a real business should operate, and based on this experience, i would never recommend them to anyone.

Bikes were clean, fast and the batteries lasted FOREVER! Owner made it super easy to rent! Highly…read morerecommend these guys!!!

Friendly service and tidy little selection of discs which is what I was hunting for…read more Thanks!

Nice bike rental. Friendly service, great bikes. We rented the Roubaix and Tarmac, they bikes were…read morecomfortable, great performance, fast, and smooth. They adjusted the seats for me, I rode outside the store to test out the bike. They installed my bike paddles. The store itself is well organized and have everything you needed. A small bike tool bag with CO2 is included. Great bike jerseys, gloves, energy gels are for sell. New and used Specialized bikes are on sale too, for good prices.

Great customer service! We were actually just waiting for the Westin shuttle when Nikka invited us…read morein to look around. We did.... Found a well stocked store, really good prices and things that we didn't realize they had. James went above and beyond and called Westin to get the shuttle schedule for us! We rented from this store a few years ago.... We have a few days left on the island, so we'll return tomorrow to pick up some chairs and snorkel gear to finish off our trip. Easy pick up, easy return. Nikka was way cool. Hope she's there when we return. I've checked pricing and availability at other stores and this one is tops!

My family and I were walking the Canary mall and saw a sign for a sunset cruise outside of Boss…read moreFrogs. We decided to go in and get more information. We spoke with Lenny Verrastro and he ended up selling us on a Snorkeling cruise instead. He raved on about how it was a 4 1/2 hr cruise with two seperate new dive spots that they've only been going to for about 2 weeks and that we would have 1 1/2 hrs at each spot to snorkel. We got there and went out, the crew was great and friendly. After an hour and half boat ride we got to the first spot and we're able to go snorkel. After about an hour and half I went back on the boat to get ready for the next spot. I heard one of the crew announce 20 more minutes and then we will be heading back. I asked about the second spot and the informed me that they dont do two spots, only one. I asked about what I had been sold by Lenny that we would be going to two spots and they said this boat (the Quicksilver) does not do two spots, they never have and that Lenny must have got confused with their other boat the Calipso. This was very dissapointing as I had not taken any pictures at this spot thinking that I would have a chance at the next spot. In order to have pictures, we ended up having to purchase pictures from the photographer on board which was extremely overpriced. When we got back to the landing, I went into the Boss Frogs there and let them know what had happened. They said there was nothing they could do and gave me a number to call. The next day I called Lenny to ask about what happened. I explained that we only went to one spot (which was neither of the 2 he said we would go to) and that when I asked the crew they said that he must have been mistaken because they only go to one spot. He apologized and then proceed to tell me that the crew was wrong and he doesn't know why they would tell me that and they were supposed to go to two spots. After a bit of conversation not getting anywhere, I ended the call and called the number given by the Boss Frogs at the landing. The number was for the boats reservations. I spoke to them and explained again what had happened to which they also explained that the Quicksilver only goes to one spot and their other two boats both make two stops. She said the Lenny must have been confused and there was nothing they could do, I would have to call Lenny back. I didn't feel that I would get anywhere calling him back so I came here to warn everyone to stay away from Boss Frogs for your boat tours and especially do not book anything through Lenny. The boats were great and the crew was awesome, I would recommend them. You can call the boat reservation line directly at 808-661-9937. **Follow Up** Within 2 hours of my yelp review I received a reply on Yelp, an email from Boss Frogs business manager and a call back from Lenny all apologizing for the misinformation and they processed a partial refund.

Highly recommended! Great price for a kids bike - awesome condition and comes with helmet. I think…read moreit was $12/day.

Yes this was again a great adventure while visiting Maui. The last time I was here was 30 years…read moreago. I'm 70 now and not totally fit. I was able to handle it without any difficulty. While I was concerned about local traffic, I encountered no difficulty. The staff was attentive and keen on instructions re road and bicycling safety

Mahalo Katie for your help getting set up with snorkeling gear and encouraging us to go on a whale…read morewatching tour!! We had a blast with both and were grateful for the quick, friendly service at unbearable prices. Highly recommend!

We were staying at Kahana Manor and Boss Frog's happened to be located just downstairs from the…read morecondo. We booked two excursions with Brian at Boss Frog's: Snorkeling and Parasailing. He made great recommendations and we had the best time on both our outings. We were also able to rent an underwater GoPro here and got some great footage from both trips. Thank you, Brian and Boss Frog's!! We'll be staying again at Kahana Manor partly because of our lovely experience and being able to trust booking our outings with Boss Frog's!! Thank you!!

Best place to rent bikes in Maui. Shawn was very helpful and willing to work with our schedule. He…read moreset us up with everything we needed. Better price than anyone around. Came out and helped with a flat while we ate dinner. Went out if his way to let us store the bikes at our hotel and grab them himself the next day since we had an early flight. Great customer service, great bikes, great experience, great price.

Sean was a great instructor and teacher for how to ride the moped. He was very compassionate &…read morecared more about my friends safety when she hit a curb and went into the bushes lol. Had a great time riding these id never tried them before, they were great for getting around locally and having nice scenic rides. Would def recommend renting them for a few days or a week instead of just 1 day!

Located in Lahaina, Maui. I couldn't rent a car, I couldn't take the bus, I couldn't rent a…read morebicycle...so I got an E-bike. It was the best thing ever. I got the "Specialized" E-bike 700 wh that goes 28 mph. I picked it up at 10am when they opened, and returned it at 4pm closing time. I walked less than 20 minutes from the dock, after a whale watching tour. Did I say how much fun this was and I loved it so much! I rode it down to Camp Olowalu to take a shower, and fix my tent. Then I rode the e-bike up north to Honokowai Park (around the Kapalua airport), ate some food, got coffee and came back. That little battery lasted me pretty much all day. I also hit a speed bump and the chain came off the front gear. I called the shop, and they walked me right through it. I was back up in no-time. What a wonderful day! Next time I will rent the e-bike for 2 days and it will replace the need for any other local transportation. Also if you didn't know, they carry Specialized Bicycles, and that is the creme of the crop brand. Thanks Krank Cycles.

I rented a road bike from Krank to ride up Mt. Haleakala and it was a great experience. All the…read morepeople who work there are knowledgeable, friendly and helpful. I went in the day before my ride to pick up the bike and Benny installed my pedals, bike computer and cadence meter and made several adjustments to the seat to make sure the bike was set up just right for me. Unfortunately I got a flat half way up the mountain, had issues replacing it, so went in to the Makawao location where Johnny fixed it for me so I could get back out and finish up the ride. I really appreciate all the guys at Krank and would definitely rent from them again.

We rented from Chad and he dropped the mopeds off at our vacation rental! He also stayed to help us…read moreget comfortable riding the mopeds. He was very honest and open. Just under $100 for two mopeds. We did the road to Hana on them. This was a lot of fun! Chad also came to pick the mopeds back up. Highly recommended!

It was so much fun! We have been coming to Maui for 10 years, and this is our first time getting…read morearound Wailea in a moped, which made the trip exceedingly more fun. Harley dropped off and picked up the moped for us at our hotel, and gave us the best instructions that any first timer can ask for. Harley was so kind and professional that he definitely made this company stand out from all other rental places. The reservation process can easily be done online on a cell phone, and the person on the phone was also very patience and answered all of our questions. Their mopeds are very new and well maintained. Island Motion definitely runs a great and trust worthy business.

Great service and a great bike. Plus they gave me very clear directions s to get to the trail head…read moreand which trails to ride for my skill level.

So helpful in getting us a volcanic experience riding down the volcano…read more Put a bike rack on our car in minutes and we had fabulous ride downhill