I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

I had a drivers side window motor that needed replacing. Ryan replaced it by lunch at a fraction of…read morethe cost the dealership was going to charge.

Ryan is a cool, very down to earth person. I bought a 2013 RAV4 used and brought it in for…read moreinspection. He walked me through every nook and cranny of the vehicle and walked me through every detail of what he noticed. I appricate his transparency and I can tell he really took the time to make sure my car was safe. The inspection cost me $145 which may be pricy but since I can tell he went through every inch of my car I feel it was worth it. Will be going back.

They work miracles on my little scion xb, and are very honest. I've been going there for years.read more

I had some work done at another shop, who then had to tow my car to Tonkin Mazda to have some…read moreprogramming done to the new BCM. What a headache. Tonkin had my car 65 days, and was unable to get the car running. They waved the white flag. After a week or so, Auto Firm's team found a fuse issue that kept the car from being able to communicate. Long story short, I found my new mechanic, and it ain't Tonkin Mazda! Scott and the crew are awesome!

Engine light came on, brought my car to Lomeli's where they had worked on my A/C a few…read moreyears ago. After nunning diagnostics a realistic estimate was made and I gave the OK. The work they performed was excellent and my car is running like a dream. These guys, especially Carlos, Al, and Jacob, are truly concerned about your safety and your budget. They are honest and work hard to preserve their shop's integrity. I drove away with the confidence that my car was in great shape, the work was done well and professionally. I highly recommend this auto repair shop.

I was on my way to Seattle from central Oregon last Tuesday when my truck started cutting out, I…read morewas pulling a trailer so turned off the main road looking for a parking lot turns out it was a repair shop lomeli or whatever it's called anyways they charged me 85.00 to diagnose my issue, they told me my exhaust converter was plugged and sent me to there buddies muffler shop that charged me another 300.00 that didn't fix my problem, turns out the negative battery cable was loose. sad place when they don't know what there doing.

We have taken all of our vehicles to Cleveland. They always take such good care of us and help us…read moreunderstand our options.

We took our 2001 Honda in . The belt was slipping, the engine light was on and the temperature…read moregauge wasn't working. Car ran fine. My wife took it in. I got it back. The belt didn't slip , the engine light was still on and the gauge didn't work. $400 for a new thermostat. I took it back today. He ran a code on the light (never did it the first time) and said my coolant sensor was out. Probably why the gauge didn't work in the first place!!! He said he could put a new sensor in it. I told him I couldn't afford another $400 for a 24 yr old car and left. I will never go back and recommend you don't either.

Untrustworthy, does not stand behind there work. do not use or you will regret it....read more

These guys did an amazing job with my first diesel truck, a 1999 Dodge Ram 2500. From inspections…read moreto the few fixes it needed. After their care we took it on a 25,000 mile road trip and it ran like a top. I would recommend this place to anyone.

I found these guys through an instagram ad. I called and got pricing to install my wheels and tires…read moreand it wasn't too bad. Took them about 2 hours max and I hung out. They also did an alignment. The tech here was very friendly. And the manager seemed to have a lot on his plate but he talked as much as he could. I got this done in October... it's now January, I recently went for an oil change somewhere else and they pointed out that my wheels were nicely installed but the weights were in the wrong place and banging my calipers. So I called and I do have to go back one of these days if I can ever plan to rotate my wheels. Friendly service, just gotta fix up some loose ends and it'll be smooth sailing again.

Late last year, my Subaru was pulling to one side. Made an appointment and brought it into…read moreAlignment 50 for a checkup. They redid the alignment another shop had done poorly and explained the root cause of the issue. Despite my car being somewhat rare and very old, they helped me search for replacement parts and offered advice when the repairs were extensive for my car. Last month I called to ask about tire balancing for my SUV. The shop was able to fit me in same-day and balanced two tires for me while I waited. Within 30 minutes the job was done and my SUV is riding smoothly again. No more steering wheel wobble! 2/2 visits, Alignment 50 has taken good care of my vehicles and very patient when answering my questions. I'll be back.

I couldn't speak higher of One Fine Mechanic. He has been incredibly fair to us in pricing and in…read moreadvice. He replies quick and is realistic about what he recommends (doesn't try to upsell things we don't need) We recently moved away from the Gresham area but will still make the commute when we need work done, because it's hard to find people with integrity like Vu!

The last mechanic I have used. There will be no others. I had 3000 dollars in bills to a well…read moreknown Gresham shop. It's a franchise and used by someone I have known for over a decade. This problem began after I had the bumper replaced. The mechanics never identified the actual problem, they even put in a new computer that was not the problem. After they changed it it should have stopped. This FINE MECHANIC listened to me then drove the car long enough to know where to begin looking. It was the connector that was linked to the anti theft sensor. It was loose. Had been very loose and explained why some times it was better and half hour later it's shutting itself off or flickering so my acceleration was sketchy and would do nothing as i tried, say attempted to merge onto the freeway. It often would stall and coast until i could safely stop. It was a good year of this or close. We didn't go running errands or driving in traffic because that increased the problem. I drove 5 hours away and it did great except in the coffee line after 3 hours. I was so stressed and upset that the mechanics kept guessing at my financial expense! Finally this wonderful garage on Birdsdale in Gresham actually as i said drove it, found the problem and I picked it up the very day they fixed it. Only left overnight the night before after they closed so they could get to it as early as they scheduled. I'm always late not good for mornings anymore so they were so accommodating. They are honest! Reliable! , and my only mechanic from that day forward. I have notified my family of the change and told them never to risk getting a lemon in the mechanic fields. I can't believe I forgot to leave this review previously. I have been looking for the number since yesterday since I have a small check engine light come on and I have to also register my car by Monday. Thanks to the One Fine Mechanic!