It was fast and easy to go thru the lines and get tested. The staff were friendly and efficient…read more The location is easy to get in and out of. Not hard to find.

OK, so let's call it what it is. It's basically an extension of the DMV experience if you live in…read morethe Portland Metro area. In essence, it's an overpriced smog test and a more efficient way to endure the pain of renewing your expensive plate tags at the same time. I like that they have an estimated wait feature online, but it always feels like a crapshoot on the actual time to get into the test, even if the lines appear short. The staff is a bit disgruntled, but I also recognize that their job is fairly monotonous so I'll cut them some slack. Does anyone actually look forward to this experience? I don't think it's fun for anyone involved but it's a necessity. Cheers to adulting and getting it done and hoping that two years from now doesn't come again for a while.

The Sherwood DEQ is the best! It's never an outing I look forward to, but this location makes…read morerenewing your registration and tags so easy and simple. I checked the live cam and headed there around 11:00 and was in and out in less than 10 minutes. This DEQ is not the closest to my home, but I prefer this test station in Sherwood because of my prior positive experiences there. I used lane 4 which is any car newer than 1996, no cash, and passenger cars (no heavy duty vehicles). Alex was friendly and efficient. He made the process easy and fast. Things to note- I didn't realize but coming from Tualatin you can no longer turn left into the DEQ station from Tualatin Sherwood Rd. When leaving you can now only turn right (no longer left) onto Tualatin Sherwood Rd.

Fast, efficient, helpful, and most importantly, friendly staff! I was able to bring in my…read moreregistration form and complete the whole process in under 5 minutes. Highly recommend.

If every government function was as efficient and easy as DEQ is, we'd all be a lot better off…read more Super fast, very simple, the guys are all friendly. Obviously if I'm here it's because I have to be, but at least it isn't an unpleasant ordeal.

I was third in line before they opened up and I was in and out, in about ten minutes…read more The gentleman that helped me was fine.But the guy who he shares the booth with was having a very bad day. He was like, f this f that and this is a piece of.... He was yelling all of this.

45 min wait. If oregon truly required deq testing because of environmental reasons, then all the…read morevehicles on the road with expired or no tags would be confiscated. This must be a money grab or legacy division. Nothing really terribly wrong with this location but it is getting more expensive for deq and all the cars waiting in line are emitting emissions.

Pretty good experience and the workers are pretty upbeat and friendly for a service that you might…read moreexpect grumpy individuals like working at the DMV. It opened at 8:30 and I got there by 8:20 and I was out driving home by 9:15.

Terrible experience! Brought my car in for check engine light + mechanical locks malfunctioning,…read moreended up being upsold from initial quote of $1,100 to $2,300- and they didn't even fix those problems. So I had to come back and pay ANOTHER $300. Not to mention that all of this happened after signing up for their monthly service, which they mistakenly charged me twice for. I only need my mechanic to A) effectively communicate what's going on and B) solve my car problems, both of which were fails at this location. Awful customer experience, I won't be returning

I came in because I suspected that my car was stuck in four-wheel-drive after the storm we recently…read morehad. I I had to have my car towed to the garage. After my car was towed to the garage, they reached out and told me that my transfer case was no good. The garage quoted me a bill of about $5000 to fix my car just to start and be able to use it again. Then, an additional $3000 to get it through DEQ with a code. I felt this was a lot of money for a car that wasn't worth that kind of money with the transfer case being gone. I sold my car to a mechanic who works with my type of car for a VERY LOW price because I was told it would need to be fixed to be used. The person who bought my car reached out to let me know that the transfer case was perfectly fine and the car was in fact stuck in four-wheel-drive. He was able to get it out of four-wheel-drive and repair it with about $1500. He was able to get the car working perfectly and passed DEQ. I am extremely frustrated because I sold my car for practically nothing and had to buy a new car. I recently saw the new owner with my car, it's perfectly fine. I have been going to Green Drop exclusively for a long time a member. I was about to bring my new car there and decided, I will not be returning. Since this interaction, I have had multiple mechanics look over previous repairs that have been done that did not need to be done on my vehicle or the price was not what it should've been.

ALERT! ALERT! I went in for an oil change and now have…read moremissing parts from inside the oil cooler. They put springs inside the filter housing to cover up losing my parts. And they put stress fractures in the plastic oil filter cap from not using a torque wrench to tighten it back. Go in for a simple oil change and now I'm replacing parts they've lost or ruined, heckuva deal!

This was my second visit to this Jiffy Lube. Previously, I went to a different location and was not…read morethrilled with those experiences. I have found the staff here to be very professional and thorough. They have brought issues to my attention but I didn't feel pressured to have them do the work. I feel that the job they did was well done and met my expectations.

Someone told me my car was making a weird noise, so I took it in. They did a great job trying to…read morefind the cause of the noise, and the mechanic Chris took me out to my car while it was running and explained all the noises that I was hearing and why I was hearing them. I would 100% come back here for any kind of service.

I've been putting this updated review off for a while. I stopped going to Tigard Premier years ago…read morebecause of bad business practices. They used to have good mechanics but scared them all away it seems. One of the last times I had my car worked on, a mechanic came running out and was twitching. He was pale as a ghost and looked like he was on some serious meth. I believe in Equal Employment Opportunity but some people should be clean when working on vehicles because it can be dangerous. Case in point, I believe he is the one who worked on my vehicle. Fluids were all overfilled and I kept getting error codes lighting up my dashboard. Car never worked right after that. I kept bringing in my vehicle to have it looked at to no avail. Chris and Patrick would basically shrug their shoulders to my situation. I feel like they give better treatment to new cars than older ones. I'll give Chris a little credit because he tried to fix it himself and didn't charge me but in the end I had to give the car away because it was basically inoperable. Which sucks when you're out hundreds of dollars in "repairs" to them. I'm seeing lots of 5-star reviews from people with no profile picture and only 1 review which tells a lot right there. Take it from me an Honest Joe and spend your money on quality mechanics that believe in customer service and less on discrimination.

sales guy was nice, helpful.. although the Nissan we drove way pricey. Above bluebook value. this…read morecar was claimed to have gone through inspection by their department. The car first thing I noticed while on the test drive was oil pressure was very low! No oil light indicator. I turned around brought it back and let the salesman know. he said the shop would look at it and repair anything further. He called the next day and notified me the oil pressure sensor was bad and they replaced the part. inquired about a loan for the vehicle and they wouldn't due to price of the vehicle. At this point the hard inquiry exists on a car they knew wouldn't be eligible for a loan due to the asking price. my first experience here and most likely my last.

Hands down the best used car buying experience I've had while looking for a commuter car for my…read moredaughter. They are out a ways from Portland but sometimes you have to go a bit further for a good deal. Michael was up front about the vehicles we were interested in. He provided all the service documentation he had on each vehicle and was forthcoming with the information. We felt absolutely no pressure to purchase same day. His customer service was off the charts and I would highly recommend buying a vehicle from Brookwood Auto Group.