I really wanted to support this business. I'm a neighborhood resident, it came highly recommended,…read moreand as a Black-owned business I was happy to spend my money here. I dropped off two items on June 17 and returned today (June 29) to pick them up. I called before arriving but no one answered. Since I was only a block away, I figured I'd stop by anyway, surely a dry cleaner wouldn't be closed on a Monday. I arrived to find the gates down. The only notice posted said the business would be closed for holiday hours from June 30 through July 14. A neighboring business then told me they're closed every Monday. I was honestly shocked. My biggest concern isn't that businesses take vacations, everyone deserves time off. It's that customers were given no verbal notice and no visible reminder when dropping off their clothes that they needed to pick them up before an extended closure. My belongings are now inaccessible for over two weeks, with no opportunity to retrieve them beforehand. As someone who intentionally tries to support Black-owned businesses, this was especially disappointing. We often encourage our communities to "shop Black," and I wholeheartedly believe in that. But supporting our own also means holding ourselves to a high standard of customer service, communication, and respect for people's time and property. A simple conversation at drop-off or a sign saying, "Please pick up all garments by June 29 before our extended closure," would have completely avoided this situation. I truly hope this feedback is taken constructively because I'd love to see this business succeed. But experiences like this make it difficult to return, and unfortunately push customers to look elsewhere.

I love Paradise for its professionalism, quality of work, quick turnaround and for being a…read morefamily-owned business, and will not be getting my clothing dry-cleaned anywhere else. $10/sweater with a discount for first time patrons.

I am lucky enough to live in Concord Village, located at the nexus of Dumbo, Downtown, and Brooklyn…read moreHeights. In order to get my sheets and clothing cleaned, I have the good fortune to be able to leave sheets and trousers with the doormen. Mr. Wu picks up the articles daily and delivers when they are ready. I have never had a problem: he knows customers by name, he has sheets back the next day,and can hasten dry cleaning if asked--otherwise he may need a few days. He saves me a trip for several blocks to the more extensive cleaners in Brooklyn Heights. Did I say I feel lucky?

They got a red paint stain out of a suit jacket after another dry cleaner said the stain had set…read moreand refused to even try. Thanks!

Super disappointed! This is my 1st and last time coming to this Establishment. I had 2 cocktail…read moreDresses that were both worn one time serviced. I picked them up and one has snags and white lines that appear to be Starch. Just Aw

Very courteous and on time work done. i even had an extra piece and they missed it on drop off and…read moredidn't. They were even giving away free loaves of bread! A community business thats also serving it's community. I've been going here for 9 years and will continue to do so.

Updating my review to say that this is still the best dry cleaner I've found in Clinton hill, and…read morealso share a photo of their new hours. Great to have a place I can pick up from on Sundays and open at 7am! Still can't beat it.

Finally had to write a review for this place, which I've been coming to for dry cleaning and…read morehemming the past three years. Let's start with the positives--their dry cleaning service is fine. However, I've had problems with designer jeans I've had hemmed there. Firstly, they usually hem the jeans shorter than I ask. Usually about a half inch. But sometimes more. Lately, the hem lines have been terribly erratic as well, as evidenced by my photo. I'll probably give the cleaners on the corner a shot. For a hemming job that probably takes 5 minutes and demands $10, they could at least sew the hem line straight.

This is one of the best dry cleaning spots that we've found throughout our time living in New York!…read more Prices are very reasonable and they do alterations as well. While the alterations don't get too complex, what AM offers usually covers most of what I need. Alterations pricing are also incredibly reasonable. I've had pants, shorts, skirts and dresses hemmed here, as well as buttons resewn on items. You can usually get your clothes back within a 2 to 3 day turnaround and can pay before or at pick up. A consistent and great business in the neighborhood!

I stopped in last week to get a dress taken in and hemmed. It was ready within the week and a super…read moreeasy experience overall my dress came out exactly how I wanted and super reasonable prices I would 100% recommend and I will definitely be coming back!

I followed Yelp's advise on all the positive reviews and dropped a bunch of my laundry here. They…read morecharge 85 cents a pound for drop off service. Initially they did calculations wrong and overcharged us so we asked the guy when we went to pick it up he was so apologetic and offered a $2 credit. He also adjusted all the Calculations and said the lady was new. They packed my laundry like it was going to be shipped overseas. It was so tightly packed and beautiful and smelled AMAZING! They even used softener. I highly recommend dropping your laundry here. Everything was perfect. Everything came out to a little under $50 but it was A LOT OF STUFF!

Walked with my clothes for like 20 min and they closed on Thursday ‍‍‍ CHANGE YOUR WORKING HOURS!!!!read more

I brought in my child's vintage souvenir jacket (worth around $300) for dry cleaning, and it came…read moreback visibly damaged. The satin fabric was clearly burned and shrunk, with obvious texture changes compared to the untouched inner lining. When I pointed it out, instead of apologizing or taking responsibility, the owner immediately blamed their cleaning company and said it wasn't their fault. As a customer, I did not hire their third-party cleaner...I hired this business, which makes them responsible for the handling and condition of my property. What made it worse was the complete lack of accountability, professionalism, and basic customer service. I had to insist on not paying for the cleaning, and while they refunded me, there was still no apology. Big sigh only. I understand that dry cleaning can sometimes damage clothing. I've had garments damaged by other cleaners before. However, what makes the difference is how the situation is handled afterward. In this case, the complete lack of responsibility and basic respect as a customer is what I find most upsetting. If you care about your clothing, especially delicate or vintage items, I would strongly recommend going elsewhere. You should be aware that if an item is damaged here, responsibility may be denied rather than properly addressed.

Dry cleaners damaged jacket (holes, rips) and refused to take accountability. They literally said…read more"I would throw this jacket in the garbage" afterwards. Jacket came in with fine condition (no holes or tears) and came out with multiple holes as pictured below. Olya patched one of them (the largest) but not the rest and I didn't receive a refund. I think the dry cleaning facility they send things to uses harsh treatment and doesn't handle products gently. TLDR: Multiple holes in jacket after dry cleaning, incredibly rude staff (guy behind the counter).

I live on the 5th floor, and the delivery guys are always happy to bring my laundry right to my…read moredoor. The clothes come back spotless and neatly folded.

I was shocked that no one reviewed this place…read more Laundromats are essentials all the same, you wash, you dry, you leave....but what about the experience itself? I like doing laundry and I love when things work the way they're supposed to. The laundry is always clean, you never wait for a machine, the staff is friendly and always hard at work...oh yea and there's TV's (shrug). The washers have an "emergency stop" button in case you forgot to put something in or gotta take something out before it runs...or just in case you gotta run. You feel like what you're doing isn't a chore when you don't feel stressed with a-hole laundry people....you know, the obnoxious ones. This laundry must have an a-hole barrier because every experience there has been nice. All in all they got it right.