My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

I have taken my husky, Scout, here multiple times for boarding and grooming! They are always so…read morefriendly and welcoming and take the best care of my boy! He loves when he gets to go to "camp"! I will forever be a repeat customer.

It's been 6 or so years since we first arranged a stay for our puppies at Rover Resort in Mckinney…read more We have 2 Yorkies and we always use a resort for their stay while we are on vacation. Other places, don't have the attention, facilities, and in many ways, personalized attention we receive at the Rover Resort. We leave them with the peace of mind that they will be treated as guests at the resort and not just as another boarding place. The staff is amazing, they are customer oriented, respectful with their guests and owners and overall, you can see and feel their goodwill and commitment to ensure our pets have the best experience. Our puppies are now much older, and they are treated with love and care. As long as we are allowed to enjoy our puppies, we will have them stay at Rover Resort. This way, we can enjoy our vacation with peace of mind. They really are the best of the best.

Amazing!! This was my first time boarding my baby and she went the extra mile making sure we were…read moreboth comfortable. I will always recommend Pawesome Pet Resort & Board

Joy was great. She kept us informed of our dogs status daily. They have cameras in each kennel so…read moreyou can check on your dogs anytime. Personalized care.

Kind, helpful and respectful team! The receptionist knew her stuff and couldn't be more upbeat&…read morecheerful! The manager fixed my hood issue at no charge. They will have my continued business along with my referred family and friends'.

I'm disappointed with our experience at Wag Hotels Richardson. I was really looking forward to…read moreliking this facility because the tour was great and the staff/customer service were all very friendly. Unfortunately, after a one-week stay, one of our dogs came home with kennel cough and the other with Giardia. The vet visits, testing, and treatment ended up costing us about as much as the boarding itself. I understand illnesses can happen anywhere dogs are grouped together, but having both dogs come home with separate contagious illnesses makes me seriously question the cleanliness and sanitation standards here. I just want other pet owners to be aware before booking.

My dog, Miss.Maple, loves playing with her friends at Bark. I love the staff, a great bunch of…read moreladies who genuinely love the dogs. Miss. Maple has been going to daycare once or twice a week for over a year and is exhausted when she gets home from playing, that's a good thing. I only wish they would invest in cameras so I can see her playing sometimes. The staff will send pictures when I request them. My dog is 2 and I have never seen her play with another dog. Haha

Well, I did prior love taking my dogs here. My last visit in April 2026 my dogs stayed overnight…read moreseveral days, asked for a groom was not done, they did not get a full groom, my dogs did not poop until 2 days later, that was not normal, was not getting feed properly. I raved about this place months before, what has changed, I really do not know. These are my babies and I want them comfortable & taken care of when I am out of town. Very disappointed in April.

Jodi, Alexa, & Whitney are the best of the best. Wouldn't trust anyone else with my fur baby. They…read moretruly love what they do and it shows. I am grateful for them! Thank you for taking care of my fur baby for 2 weeks while I was out, I look forward to using you guys again in the future.

My dogs have only stayed a couple times but they love this place, and so do I. It's in the country…read moreon a beautiful piece of land. My babies have never had any issues and are always so excited when I drop them off. I believe this is family owned and they are wonderful about keeping in contact and sharing updates with you while you're away from your fur babies. We love the set up of the facility and that the dogs get outside playtime to run around and roam.

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

We've used Clay a few times for daycare, and we plan to try out the boarding next week. Very close…read moreand convenient to my house and easy drop off/pickup and payment. Prices seem very reasonable/competitive. Clay is a great communicator through text and will even send the occasional video to let you know how your dog is doing. He's got an outdoor cam on his site, so you can sit and watch all your dog's antics you've got nothing else to do.

We've used several Camp Bow Wow locations across DFW for both daycare/boarding and grooming, and…read morehave consistently had great experiences. Most recently at the McKinney location, Amie was patient and kind, took the time to listen to our requests before grooming, and did a wonderful job on our Goldendoodle. The cut came out clean, even, and exactly as we asked. Highly recommended!

Employees have been so helpful loading my big pup into my suv when it was time to go home. I don't…read moreknow what I would have done without them. Brodie loves Camp Bow Wow, it's his home away from home and I couldn't be happier!

Before boarding my dogs at this facility, I scheduled a visit and was shown one of the larger…read moreboarding areas. Based on that tour, I felt comfortable leaving my dogs there because I believed they would have adequate space during their stay. However, when the facility sent me photos of my dogs while they were boarding, I noticed they were being kept in a much smaller kennel than the one I had been shown. The space appeared significantly more confined and did not provide much room for them to move around comfortably. When I asked about the discrepancy, I was told that dogs may be placed in smaller kennels when the facility is full. While I understand that capacity issues can arise, this information was never disclosed during my tour or when I made the reservation. Had I known there was a possibility my dogs would be housed in a much smaller space, I would have appreciated that transparency upfront so I could make an informed decision. My main concern is not that the facility was full, but that the expectations set during the tour did not match the reality of my dogs' accommodations. Transparency and honesty are important when entrusting a facility with the care of our pets, and unfortunately, this experience left me feeling misled.

We took out pup here this morning after he was injured. We typically go to EasyVet in Melissa which…read moreis only a 5 minute drive for us but they were closed today. It is such a freaking bummer that our pup got hurt but we are so thankful to find this place. They were so welcoming and you can really tell they do care so much about their furry patients. We had such a good experience we are going to be driving out of our way to come here for all our pets needs. No shade towards EasyVet but CityVet in McKinney is on another level.

I almost hate to leave this review... only because they're already so busy, and once everyone knows…read morehow wonderful they are, they'll be even busier! But they truly deserve it. We absolutely LOVE this place. We have two dogs (puppies) with completely different personalities. One came in very scared, nervous, and afraid of almost everything. Since going here, we have watched him slowly come out of his shell, become more confident, socialize with other dogs, and actually have FUN. Seeing that change in him has meant so much to us. Our other dog is the complete opposite--he is Mr. Social! The minute he realizes he's going to daycare, he runs to the door and can hardly contain himself. He absolutely loves being there. What I appreciate most is how attentive the staff is to each individual dog's personality. They don't just throw all the dogs together--they really seem to understand them, match them with dogs they'll do well with, and make sure they feel comfortable and happy. The people there are also incredibly kind, caring, and as flexible as they can possibly be, especially considering how popular and busy they are. And honestly, I completely understand why they're so popular--they're that good! I also LOVE that they offer extra enrichment activities to keep the dogs entertained, engaged, and stimulated instead of just having them run around all day. We plan to use them for over night so we wanted them in daycare to get use to the place ..we travel for work a lot and need overnight stays , and I feel so much better knowing my dogs are with people who genuinely care about them. I can't recommend them enough.

It's very unfortunate because this was our favorite place to take our labs. When it was Woodland…read morePark they took such good care of our fur babies. We just picked up our 12 yr old lab. No one was at the desk and I stood for 15 minutes looking around. The son couldn't be bothered to pause scrolling on his phone and a lady was on the phone in a different office. When he finally brought our dog to us my 3 and 7 yr old kids had to point out that she had deep wounds on the top of her head. They let us walk out the door without saying anything at all. I brought our dog back in and they acknowledged saying they knew about it and that she wanted to play with a dog in the next run and was rubbing her head on the shared fence. It was known for a couple of days but I never received so much as a phone call nor did they relocate either dog, if that's even what actually happened. The placement of the wounds does not match up with what they claim. I took our dog to the vet and they agreed the wounds do not make sense with what they claimed. They had to shave the top of her head to prevent infection and the wounds are significant. Please do not trust your animals with this company. We are now out an extra $100+ for the vet and have had to cancel additional plans while she heals at home.