My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

Jodi, Alexa, & Whitney are the best of the best. Wouldn't trust anyone else with my fur baby. They…read moretruly love what they do and it shows. I am grateful for them! Thank you for taking care of my fur baby for 2 weeks while I was out, I look forward to using you guys again in the future.

My dogs have only stayed a couple times but they love this place, and so do I. It's in the country…read moreon a beautiful piece of land. My babies have never had any issues and are always so excited when I drop them off. I believe this is family owned and they are wonderful about keeping in contact and sharing updates with you while you're away from your fur babies. We love the set up of the facility and that the dogs get outside playtime to run around and roam.

Kim is the best!!!! She will go above and beyond taking care of your fur babies!!! Even sends you…read morevideos and pics so you can see how they're doing which makes you feel so much better about leaving them! Look no further, trust me, she is the one!!!

There is absolutely no one else i trust more to care for my pup! Kim sends several pics each day…read morewith status updates and her home design keeps pups in mind! My dog cannot wait to get inside and begin playing ! He is usually pretty needy, but doesn't even look back to see if I'm still around when i drop him off at Nitro!

It's been 6 or so years since we first arranged a stay for our puppies at Rover Resort in Mckinney…read more We have 2 Yorkies and we always use a resort for their stay while we are on vacation. Other places, don't have the attention, facilities, and in many ways, personalized attention we receive at the Rover Resort. We leave them with the peace of mind that they will be treated as guests at the resort and not just as another boarding place. The staff is amazing, they are customer oriented, respectful with their guests and owners and overall, you can see and feel their goodwill and commitment to ensure our pets have the best experience. Our puppies are now much older, and they are treated with love and care. As long as we are allowed to enjoy our puppies, we will have them stay at Rover Resort. This way, we can enjoy our vacation with peace of mind. They really are the best of the best.

Rover is the absolute best! We board our cat here whenever we go out of town. The workers are…read morefriendly, professional & true animal lovers. The kitty condo is perfect ~ our cat has a playroom and her own litter box and bed. They make pick up, drop off, and payment beyond easy. So happy I found this place and will continue coming back again & again!

I bring my six month old puppy here two days a week for day care. He loves to go and they take…read morevery good care of him. I like the fact that Kim and her team know the temperament of all the dogs and that he is safe although he is with a variety of different dogs. This experience has been a boost for his confidence and has developed his social skills. I highly recommend!

We never left our dog anywhere with anyone else before but needed to this past weekend. We found…read morecompanion k9 locally and had our 1 year old Sky stay for 3 days. The experience was very good and the people working here are very nice and communicate very well. We texted several times to check in on Sky and got quick replies and pictures too. We will use again

Thank you for nothing! My wife showed up at well before opening time at your facility to board our…read moredog so that we could attend my mother-in-law's funeral and NO ONE showed up to open the place up!! Then I got a phone call over an hour and a half later from you timidly asking if we were going to be bringing our dog in!?!?!? Highly unprofessional! Will never trust you with our pet!! I only gave one star because Yelp won't let you post a review without a rating!!!

Our rambunctious puppies just love Autumn & team! I'm "that" dog mom, and I love having peace of…read moremind when I drop them off for grooming! The whole staff is always professional and friendly, and I love the convenient feature of booking appointments online, so when. I remember at 11p I don't have to wait and call to book. Highly recommend Haute Paws

Great place to visit. The staff is super friendly and helpful. Lots of variety and rare indoor…read moreplants.

I no longer drop off my dogs at this kennel. Their kennels are no longer climate controlled! Even…read morein the Texas summer heat they offer no a/c. The kennels seemed to be very dirty last time we picked up our pooches. Also, it is very concerning that you can NEVER reach them on the phone. They are not good about monitoring their voice mail. I have waited at their gate for over 30 minutes to get inside to pickup my dogs, at which time I was expected. This is a family that homeschools their children and I believe the kids "take care" of the kennels.

I love how they put the very expensive price at the very end of signing up. I filled out about 10…read morepages of information and it said almost $600 for five days. Ridiculous and a waste of my time. It would be nice if they listed the prices somewhere on their main page.

I currently have two large rescue dogs (Malinois/Rottweiler mix, and a german shepherd/golden…read moreretriever mix that are both about 80# and who love to run and play. Just spent two weeks at Pet Paradise resort. I have used the resort in the past with other dogs and the care they received was very good.This visit the dogs shared a large suite with a private doggy door that allowed them to come in/go out at will. They played long and hard with each other, and also played with the other pups. I understand they had toys everywhere in their room and personal play yard to stay active. I have always appreciated that the facility is very clean and organized.They had nails and baths before being picked up this morning. Special kudos as this visit covered New Years Eve, and the staff reached out to me that morning to ask if there would be any concern about fireworks and if my pups would get nervous/would need calming medication. My dogs don't react to fireworks, so nothing was needed, but I was impressed that the staff reached out to check. Concern for my pets' welfare was genuine, and they were very responsive to my emails while traveling to update me on progress. This was the first "resort" stary for my newest rescue pup and I was concerned how he might react. No need to fear. Both pups give it 4 paws up as a great place to stay when their mom has to go out of town. Very grateful to Pet Paradise for playing and caring for my pups.