A couple of weeks ago, I dropped off three maxi dresses dresses for hemming - total cost: $57.12…read more Last week I took three more maxi dresses for hemming. When I went to pick them up: $131.10. No warnings, no information given AT ANY TIME about the cost - just a snarky woman shrugging her shoulders and informing me "it's more for anything longer than 40 inches." It would have been REALLY NICE to have heard that BEFORE I was dropping them off, instead of AFTER it's too late. I've shown up and they're holding my dresses hostage for an exorbitant amount of money. No pay, no dresses. Seriously? Are you kidding? I bought them at OLD NAVY. It's not like any of them had a cathedral train or anything. I MAY have paid $25 each for them. I do not mind anyone making a fair profit, but it bugs the hell out of me, when I know I'm being taken advantage of, and have no recourse other than to pay. Which is the barrel Prestige Cleaners had me over. Thank you, nice alterations people. If I had been thinking clearly, instead of standing there being dumbfounded at the audacity of the highway robbery I was experiencing, I would've told them to keep the damned dresses, and to stuff all three in a very uncomfortable place. I learned my lesson the hard way - these people are unrepentant rip-off artists. I'm never going there again. Bottom line: If you actually LIKE getting ripped off, you should definitely go there. If not, pick ANY other alterations shop in the city and save your $$$$$$$$$

If you choose these people to alter your wedding dress please try it on before you leave to take it…read morehome. I bought my dress online and had them make the needed alterations. I was quoted $68 to fix the dress. When it was picked up it was $138 and I had not been contacted about the increase. I had asked them to fix my dress so that I could pull up the train and either attach it to the dress or the arm. This was never done. Today I tried a fitting with my future mother in law and the dress is still at least 3 inches to long. At this point ir is not usable and my wedding is on May 25. There is no time to fix the dress. Please don't let this ruin your wedding like it has mine.

The space was very clean and I saw the proprietor cleaning while I was there. The single stall…read morerestroom was also clean and smelled like cinnamon! Machines functioned well and were fast.

Let me start by saying that I hadn't used public laundromats for decades until recently when my…read moreusual W/D were on the blink. Naturally, I examined the reviews of my nearest laundromats and seeing the bad rap others had given to Midland Plaza Laundromat -- especially the reports of roaches (uck!) and poor maintenance of the machines -- I had to muster up some courage to even try this one, encouraged by the far more recent, and glowing, reports of conditions after the ownership changed. I am SO GLAD I opted to just TRY Midland, as I would have missed the chance to see what a laundromat that's run RIGHT -- with the CUSTOMER's needs and priorities in mind -- looks like! Of course, they had the usual (well stocked and functioning!) soda pop, water, and candy dispensing machines, but I was more impressed by the MULTIPLE dollar bill to coin changing machines available and functioning, for $5 bills and $10 bills (and perhaps $20 bills, though I didn't notice it, specifically). An added bonus was a machine that dispensed items you might be kicking yourself for leaving behind, like, laundry soap, fabric softener sheets, even plastic bags in different sizes to take your clean laundry back home in. With all these perks, it's no surprise that there were an ample number of washers and dryers available AND functioning. But I was even more impressed by the INDUSTRIAL-sized washing machines -- which I'd never seen before in person, only in documentaries about hospital-type institutions -- these monsters accommodate MULTIPLE (if memory serves, 2 to 5 to ...7? more?) REGULAR-SIZED LOADS AT ONCE. What else?....Along with individual seating, there are multiple tables that can seat 4, with -- even better -- nearby electrical receptacles where one could recharge a phone, if needed -- and yes, I needed and did so. At least one restroom was available (there could have been more, but like the $20 bill changer, I just didn't notice). And the condition of that restroom? Like the rest of the premises, perfectly acceptable and tidy! Most impressive to me was the owner, whose name -- if I recall correctly -- is Terry (and I hope she'll forgive me if I've gotten that wrong!) Terry was on the scene and working hard 100% of the time. Seriously, it's been a very long time since I've seen someone work so diligently. Despite that, she seemed to be perfectly happy to stop and pay close attention every time I asked her a question, and she even proactively offered advice when she could tell (I guess from the eyes in the back of her head lol) that I needed to hear about operating a new-to-me machine -- and I am very grateful for that! Seeing this hardworking owner in action helped me understand WHY there were NO -- I mean, ZERO -- insects anywhere on the premises from front to back, including restroom, from the moment I entered her store to the moment I left it with my clean laundry. I can say I've never seen cleaner laundromat facilities in my life! I sincerely hope Terry is very happy in her work and that she remains very healthy and vigorous for many years to come. Because I could see some of my neighbors using her laundromat facilities, too, and -- although I will soon have no need for a public laundromat -- now that I've seen the high caliber of service and the well maintained equipment and premises she is providing to all who enter her store, there is no doubt in my mind that she and her store are a genuine asset to the entire neighborhood and we are fortunate indeed that she is here.

This establishment monitors how long paying customers use their restrooms. They will call the…read morepolice if you are longer than they like. They will try to have you arrested for trespassing even though you are a paying customer if you use their restroom too long. They are rude and don't know how to apologize for embarrassing a customer. Knoxville has many laundromats and this one is ran by creeps who monitor your bathroom usage. Pick somewhere better than this place. Update: The owners of the establishment have decided to harass me over text message and are currently threatening me further. Please leave me alone, and stop harassing me. This establishment played an embarassing warning to the entire establishment because I was in the restroom for approximately 5-6 minutes that threatened me with police action because I was in the restroom for an extended period of time. I was in the establishment for an hour and a half approximately, and in that time I mainly worked on my laptop doing spreadsheets and emails. My clothes were still drying and I needed to use the facilities. I did call to complain about the warning, and managment escalated instead of descalating. Knoxville Police were called and did show up while I was loading my laundry in my car and patted me down in front of the establishment to where all they found were three dollars in quarters, a $20 bill, my wireless headphones and car keys. The police suggested I leave or be cited for trespass. I was finished, had no reason to continue to be there and left the premises and do not plan to return to this establishment ever. I stand by my review, I have used this place multiple times recently, and have used this place as far back as 2014 or so. A formal apology from the establishment and a return of the approximately $7 I spent to do my laundry would go a long way. Also, they watch remotely, can play any alarm at will and have a PA system in house. See the response to Jeff Van Natta on Google for further reference. " I was the one watching the cameras remotely that night. I played the closing announcement an additional two times for you specifically. 6 minutes before closing I got on the PA system, again remotely, and asked you not to put money in the dryer. You still did it. We did not receive a refund request from you." Using the owner's own words they absolutely were watching me. They saw I was a paying customer and that I had been there for over an hour and a half and still did that intentionally after I went to the restroom. Absolutely unacceptable behavior from these people.

Nice clean facilitie. No problem with being able to find a machine there's plenty. Cameras…read moreeverywhere feel very secure . Prices aren't to bad for machines either. I've been coming here for several years and wouldn't go anywhere else.

This is one of MANY laundry mats I stopped at...I'm here for school from Texas. This location BY…read moreFAR is the CLEANEST, & Most ORGANIZED laundry mat! Since finding this location that is about 45-50 minutes away, it's the ONLY one I go to as result of how the 2 woman that run it keep it up! They are also, Both VERY KIND & HELPFUL!

This place is great! I drop my clothes off, pick them up a few hours later, and they're washed,…read moredried, folded, and separated by type. The staff are awesome also! Faye in particular is upbeat, friendly, and knowledgeable. She really makes it a fantastic laundry service!

This place is not fancy but they do great work at a good price for dry cleaning. I have had sever…read morepieces laundered and dry cleaned there. They also do alterations and from what I saw she does good work.

Great service. Dry cleaning a suit post wedding. Good cost and timely service. Would recommend to…read moreanybody and will be coming by again soon!

I was impressed with the turnaround time, and price. This is my new "go to" cleaner in Maryville.read more

I took something for repair since so many other dry cleaners no longer have anyone to do…read morealterations or repairs. It was done very well, and exactly as promised timewise. They also do a very good job on cleaning, very professional and friendly with competitive pricing.

I lost money in the washing machine, meaning, I put quarters in but washer wouldn't start, so went…read moreto another machine and paid a second time for a wash load.. there was a. note on bulletin board if you lose money on a machine, leave a note with machine number and what happened and they will refund you...so I did....I got the nastiest email from the owner saying they had watched me on security camera and I did not lose the coins in the machine, was trying to rip them off and I was a cheating person ...really intense and off base I would not recommend this laundromat

The cost is more for smaller machines compared to my normal laundromat, which sadly is not open 24…read morehours. I get a weird vibe when I'm there at night. It just doesn't feel safe. The other thing is it's really cramped. I got way too many small machines and too many machines in general for the floor space but I would still give it at least four stars cause everything seems to work