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    Services - Karns Cleaners

    Dry cleaning

    Stain treatment

    Clothing alterations

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    2 months ago

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    1 year ago

    Great service. Dry cleaning a suit post wedding. Good cost and timely service. Would recommend to anybody and will be coming by again soon!

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    2 years ago

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    Crown Cleaners

    Crown Cleaners

    4.1
    (12 reviews)

    I do Medieval reenactments, and all of my clothes are custom made. I took my clothing to be dry,…read morecleaned and pressed. They lost one of the straps to a hand-sewn Viking dress, and several of the buttons from two my sleeves. Each sleeve has 16 buttons; each one of them are hand cast pewter - they lost several of those, too. When I called to talk to them about it after the initial person put down the phone, I could hear them talking in the background and laughing and saying I was one of the "let me talk to the manager" kinds of people. On the contrary, I was being exceptionally polite, considering that these garments were meticulously researched, and all of them hand sewn. I was simply asking if they could look for the things that they lost. I met with a snotty attitude and no return phone calls. I seriously doubt they spent one minute looking for anything. Now I'm going to have to pay to replace the trim around the tops and bottom hemlines of my Viking dresses, and buy and re-sew 32 new hand-cast pewter buttons (the others are out of circulation, so it's going to have to be a new design) on the sleeves of 14th century French dress, because they were careless and too lazy to be bothered by a customer's request that they try to help fix what they screwed up. I'll never go back.

    We used Crown Cleaners for about three years and were completely satisfied until this Summer. They…read morelost a suit and became hysterical when we tried to have it located. I was literally cursed and yelled at when I called to check if it was found. Not paying anyone to abuse me when they mess up.

    Farragut Cleaners

    Farragut Cleaners

    1.6
    (18 reviews)

    We were loyal Farragut Cleaners customers for 20+ years. We had always received great service with…read moreexcellent customer relations. New ownership has led to a sub-par product. (Medium starch is more like "no starch." Received items which weren't ours. At pickup, not given all of our items.)

    **** Unfortunately,…read moreour experience with Farragut Cleaners was extremely disappointing. My husband dropped off three dress shirts to be cleaned. One of those shirts, a $70 dress shirt that he needed for a funeral, came back with a slit cut through the collar. When we brought it to the attention of the store associate, she immediately acknowledged that the damage happened at the cleaners. She even shared that they have several new employees who have been making a lot of mistakes. She was kind and apologetic, but explained that she had no authority to resolve the issue. The real frustration came when trying to reach management. Both the store manager, Jordan, and the owner, Jenna, were impossible to get in touch with, leaving the front-line employees to handle upset customers without the ability to help. When we finally received a response, the store manager claimed the shirt was not damaged at the cleaners and offered only a $20 store credit. Even more disappointing, she never had the professionalism or courtesy to speak with us directly. We've always considered Farragut Cleaners to be a reputable local business, which makes this experience even more disappointing. We are busy people with careers and family responsibilities, we certainly don't have the time or energy to fabricate a claim over a dress shirt. We simply expected accountability and reasonable customer service when a mistake was made. Mistakes happen. What defines a business is how they respond to them. Sadly, Farragut Cleaners chose to deny responsibility rather than stand behind their work, and because of that, we won't be returning.

    Karns Cleaners - dryclean - Updated July 2026

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