amazing service an amazing sales consultant Gary Fox he was the most wonderful person that we…read morecould've got while buying a new car

Great Dealership for buying a new vehicle and for maintenance…read more Very nice and friendly. Knowledgeable.

My car overheated on I-77 on Sunday, April 13, 2025. AAA dispatched Glen's Towing to pick me up…read more Shane had a bit of trouble finding me, but soon had me loaded and towed me to Mossy, WV, where I was picked up by another towing company. Shane waited with me the 30 minutes it took for the other driver to arrive. He was pleasant and professional. I would happily recommend Shane and Glen's Towing. They made a trying situation a bit better.

**WARNING- VERY LONG APPRECIATION POST**…read more Tuesday night we left for Florida around 7:30 pm. At around 11:30 pm our transmission went out about 2 miles from the Beckley, WV exit. It was raining and it was not a good spot for it to happen since there was only a 3 foot berm and then gravel that dropped off. It was also 500 feet from construction area with left lane closed so everyone was getting in right lane. So we had semis passing at 60 mph 4 feet from us We called AAA and within 20 minutes David from Glen's Towing called and said he would be there in 5 minutes. AAA had told us Because of COVID nobody could ride in the tow truck so we amazingly found Ambassador Taxi after trying Lyft, Uber, and every other taxi company number with no answer. Ambassador said they would have to send the driver back to get a big SUV since we had 7 people and could be a little while since he was on way back from dropping railroad guys off in VA. When David arrived with the tow truck, he said "I'm going to just pull up behind you with my lights on and wait for the taxi to get here. Then you guys can just jump in taxi and I will bring van to your hotel for you to get your stuff out so you're not trying to do it on side of the road." He sat behind us for an hour until Ambassador got there. While we were awaiting, the owner of Ambassador called and let me know that they had a shop and could look at the van first thing in the morning for us if we wanted to have it towed there. I also, used my Choice Hotels app and booked us rooms at the Comfort Inn in Beckley. Since it was after midnight the app booked them for the following night. So I called Comfort Inn and the front desk girl said she would get them changed no problem. Ambassador arrived and we got into the Tahoe and he took us to the hotel. I walked in and the front desk immediately handed me the key cards and pointed me to our side by side rooms so I could get the kids in bed. 5 minutes later, David from Glen's towing arrived and completely dropped the van off the roll back for us to empty all of our luggage onto the hotel carts. Once in our room around 2 am, I got on the Enterprise app and booked a minivan for pick up at 8 am when they opened. I got a call around 7:40 saying they didn't currently have any vehicles (From Austin working there I knew that was common first thing in morning) and they would call when they received some from Charleston hopefully by noon. While waiting Ambassador auto called and said what I feared, transmission completely out. I told them I didn't want to put that kind of money into it and I had already booked a rental and asked if van was in the way or if I could come with trailer in 2 weeks to get van and she said "No problem. We will just park it around back." At 10 am Enterprise called that they had a van. I called Beckley Green Cab and they were there in 10 minutes to take me to Enterprise. I walked in enterprise and was in a 2020 Caravan with only the 82 miles on it in less than 5 minutes and headed back to the hotel to continue our vacation. We left a Beckley at 11 am. I can't say enough about how friendly and helpful everyone we dealt with was. Maybe it really is, Almost Heaven in West Virginia. Thank you so much to everyone we dealt with: Glen's Towing Ambassador Taxi Ambassador Auto Comfort Inn - Beckley Beckley Green Cab Enterprise - Beckley (Canterbury)

Just be sure they follow through on your direction and don't take things off that we're not…read moresupposed to be fixed because then your car ends up being totaled That's the only grip I have they do good work It's just obviously somebody didn't read the fine friend or the little friend maybe I don't know. See you

Iam very happy with their work the truck was in bad shape a lot of damage it looks like a brand…read morenew truck I think they went above my expectations I highly recommend 2 BROTHERS. VERY HAPPY

Terrible Service - Overcharging - and Unprofessional Behavior…read moreWe were overcharged $9,000 for towing a truck, trailer, and three cars, even though the cars were not towed separately! The staff was rude, unprofessional, and incompetent--they were swearing and speaking disrespectfully to customers, treating them as if they were garbage. Additionally, when our driver arrived to pick up the vehicles, they could not locate the person holding the car keys, causing unnecessary delays. To make matters worse, they charged excessive storage fees without justification. We will be filing a formal complaint with the Department of Justice and other relevant authorities to address this overpricing and misconduct. This kind of scam-like behavior should not be allowed to continue!

Called multiple times. Had multiple appointments over two weeks to have my truck towed to their…read moreshop.. never came. I eventually had to call him to just cancel altogether..

Michael S Took my mom's car in for 4 new tires and 2 tire…read morepressure sensors for rear because only front tires were reading. They tried to sell me 4 sensors and when I only bought rear ones they said they couldn't program them. So I went with 2 working bought 2 new and left with nothing reading. My mom was disappointed and I feel like I failed her because they didn't do their job.

Great service! The team there were very helpful. In from out of town and needed help quickly. The…read moreturnaround was quick and at an affordable price. Thank you!

I accidentally locked my keys in my car. called AAA and they contacted Riverside. They arrived…read morequickly and took care of the problem right away. The service man was very nice and professional. Thanks for the fast and friendly response.

When I was stranded, Stan came to my rescue. I can't speak highly enough of this dude…read more I was driving through West Virginia when sensors in my truck started acting up and trigger engine power reduction. I was about to slowly get off the highway, and as I came to the exit, I saw a Chevy Dealership within reach, but as I tried to force my truck over there, my truck completely died. I pushed and pulled my truck into the parking lot of the Paul White Dealership, but their service center refused to help me. They suggested I tow my truck 15 miles to the next closest Chevy dealership. It was 4 pm in the afternoon. I needed to get to Asheville, NC that night. I googled around and found Riverside Service Center. I called them up. They said they were closing at 4:30, but they could tow my truck over the river if I need their help. I realized they were my best option. At 4:30, I got nervous. Stan and tow truck still wasn't there. I was afraid he'd called it a day and forgot about me, but back then, I didn't know Stan. If I knew Stan like I do now, I wouldn't have been nervous. Just before five, he came around the corner and picked up my truck. He stayed late and worked fast. He quickly got a sensor ordered and replaced to get me back on the road within an hour. I was amazed, and I still am incredibly grateful for his help. Have an issue with your car? Go see Stan!

I can't say enough about this great man. We were stuck away from home. A tow truck had dropped our…read moretruck off late at night at garage in an unfamiliar area. Luckily the owner lived close and saved us. He took the time to open his garage and put a tire on for us and got us home. You should patronize this business and tell everyone you know. In the day we live in, we can certainly use more folks like this. Thank you again Sir!

While Visiting West Virginia, I noticed that my vehicle was very loud and the front end was shaking…read morewhen I was driving. I was scared to drive it back to Florida Before getting it checked out. So I was googling call shops in the upper Kanawha Valley area and came across Bob's garage. I also asked for recommendations on Facebook. My cousin recommended me taking it to Bob's garage. So I gave them a call, Tammy the front desk receptionist was super friendly and told me to go ahead and bring it in. I brought my car there and they thoroughly checked it out top to bottom front end. They found out that it was a flex pipe issue. They fixed it and also repaired my tire which had a nail in it. I have been to many many businesses and this auto shop is by far the most friendly and efficient auto shop that I have been to. I DEFINITELY RECOMMEND taking your vehicle here! They really treat you like family and not a stranger. That makes a big difference. You can do the best work but if you don't have great customer service, it doesn't matter. The group of people who work here are the very best. They are honest, affordable, and will not try to rip you off. If there were more than 5 stars I would give them more.

Auto Repair shop well respected by many locals and those traveling route 60 Midland Trail…read more Reasonable prices no price gouging. I recently had other types of work done on my car and truck. I also sent coworkers there by recommendation. All comments were positive on cost of services and quality of work done. Shop is not open usually on weekends. Call to see if possible.

Boomer Auto is conveniently located on Highway 60 Midland Trail in Boomer very close to the post…read moreoffice and two large churches. My family has been using for many years and I find the service to be very reasonably priced and trustworthy. They are well trained in domestic and imports of all types. It is a humble place but always consistently busy and efficient with the locals. It is on a main road between Charleston and Hawks Nest, Gauley Bridge, New River Gorge Bridge, Fayetteville. So far they have worked on two of my own cars, my jeep, my 31 foot motorhome and many family cars, trucks. Give them a try.