yeah it's great that we have a community transit but is it really? these bus drivers act like their routes are a nascar track. when they put foot to pedals they through us around whether it's gas or break doesn't matter they are dangerous drivers. doesn't matter which bus or the driver. they need to remember that they have a bus full of people with their lives in their hands. calm down and slow down!! read more

Times are almost never correct, buses are constantly late despite normal traffic and if you live in certain areas service stops after 10 for all routes and expensive Ubers are the only way to get home. Really sad state for a service that claims it's constantly improving and that it's riders are a priority. read more

The C Rapid is the worst! Unfriendly drivers and if they dont feel like stopping they don't. Example: 12/21/19...7:15p. People waiting at the Columbia stop, and the driver didnt even slow! Happens all the time. read more

Awesome ride. Our car was down for preventive maintenance so we used the bus #'s 7197, 6102 and 6928 the drivers were so helpful and courteous. The passengers, quiet and respectful, nothing like we were warned against. Super enjoyable ride. Thank you read more

some bus drivers are the most rudest ever I meet especially one driver who rides 153 one guy didn't have fare to get on and the driver didn't want to let him on but he did anyway I told him he can't say pay your fare he has no right but one thing passenger did was wrong. is that he should had ask not walk on the bus without saying anything read more

First bus to the airport drove past me, had to walk to my connecter a mile away. ( was standing under a light next to the stop and at a crosswalk, bus sped through the crosswalk 10mph over the speed limit at least). The connecter was ok; on time. On my return i tried to transfer from the lightrail to the F line, but the bus arrived and drove to the end of the pickup area. I tried to swipe my card but the reader was broken. Tried 2 different cards. it was broken. hauled my 100+ lbs of luggage to the bus; jumped in the back door and the fare collectors wrote me up shortly after. I already paid the $3 on the lightrail. The card readers break really frequently for whatever reason. i can usually just find another but not with 4 bags of heavy luggage in tow. Their policy is bs and their service is poor. read more

Once again I was at a designated bus stop and a bus that was in service, with people on it, just drove on by. Was I discriminated against because the way I look( sweatshirt, jeans, beanie, shoes...)? And I am not the only one I have of heard of being left behind by the bus driver. Even though they are standing literally right in front of the bus stop sign. Not at a bench off to the side. People lose their jobs and become homeless because of things like that. I moved to Seattle from Tucson Arizona, and I would give their public transit system a higher rating. read more

Such a garbage system. Not only is it never on time, the buses might not even stop if you're at the bus stop. Sit there for another 40 minutes for the next bus. The level of incompetence is ridiculous. read more

My dad, a dialysis patient takes Access van from Snoqualmie dialysis center to Duvall. Today his wait time from pick up to home has been 3 hours. This is unacceptable. A dialysis patient absolutely cannot wait 3 hours post treatment. My feedback is to PLEASE look into a separate schedule/vehicle to accommodate elder care/patients. read more

I vehemently disagree with many of the previous reviews. I stayed in Seattle for 10 days and used public transportation exclusively, save one Uber trip when I bought too many groceries too carry. I thought the buses were well run. The buses lines are well laid out and are easy to use to get to and from far-flung areas of the city. Transfers are easy if they're needed. Stops are easy to find and close to intersections so there isn't a lot of guess work trying to figure out where to go. The buses are usually on time, and if they're late it's usually by no more than about 5 minutes. The drivers I encountered were very polite. I didn't have one issue or see one driver being discourteous to anyone. Riders by and large behave. There was one instance on the #106 bus from Rainier Beach to Reston in which two people in the back seemed inebriated and were listening to obnoxious music on a phone way too loud. They got a lot of looks from other rides and the driver, but no one said anything, and they exited after about 15 minutes. So it wasn't a big deal. My best advice is to invest the $5 in an Orca card. It will track when you check in on the bus, and you have as many transfers as you need for two hours, I believe. It tracks the time electronically, you don't have to hit up the driver for a transfer slip. The only disadvantages to the Orca card are that you have to reload it periodically with money (you can do it at a stop that has a card reader machine or online) and it doesn't offer an option for unlimited rides for, say, a week (which is a very desirable deal for someone who's travelling there; I ended up putting an additional $30 on the card and had like $20 left at the end, with no way of getting it back). The operator with King County Metro told me they're revamping the whole system over the next couple years so that should be part of the changes that are coming. Glad to hear it. I'm planning on coming back to Seattle sometime, hopefully soon. read more

This old man driving the 187 too the federal way Transit Center. Can't drive at all, he is driving 20 miles per hour under the speed limit. Worst bus driver ever. Taking so long to get too point A too point B. read more

Trash system of operations, cancels routes without warning and the best they can offer is a I'm sorry... depending on this transit system is risky at best happily moving to a work from home setting just so I dont have to be bothered with em. read more

I would give negative stars if I could considering your negligent driver almost killed my mother. I think it's time you take a look at your drivers. On Wednesday, December 18, about 8:30am, bus #8168 route #255, on Market Street, near cross street "Forbes Creek drive" in Kirkland, one of your buses almost killed my mother. It was one of the long buses with the rubber accordion in the middle. The bus was pulled over at a bus stop and cars were continuing down the road as normal. When my mother's car was right next to the accordion, your driver makes a hard left to pull back into traffic and almost crushed her car. Luckily the cars behind her were able to stop from hitting her which would have completely crushed her. The driver did not even look! However, the passengers saw what happened and freaked out as well. Because of the way those buses are, the accordion would have crushed her car, and most likely the person behind her would have then hit her too. Both her and the car behind her had to slam on their brakes, and she barely missed getting hit by the car behind her as well as the bus. Your driver did not slow down, did not even acknowledge what happened. My Mom was visibly shaken because she knew she never would have survived. She had to pull over, throw up and calm herself down before proceeding on. I do not know what your standards are, but this is not okay. I have witnessed your drivers doing this multiple times and have even been on one of your buses when it hit another car because the driver did not look before pulling out. Please take time to locate this driver and coach them on what they did and that they need to lose the mindset that because they are bigger or have a time schedule they can do as they please. We are contemplating charging you and the driver with negligent driving. I am sure we can find witnesses from the bus and we also have pictures of the bus. read more

Extremely helpful and courteous bus drivers. We took the number 3 bus downtown and the driver with excellent and so helpful. Another helpful bus driver also help to find the right bus. read more

If Metro Transit decided to name bus stops, and if they chose to name each bus stop after the activity that most resembles waiting for the bus at that stop, the route 44 stops from the U-District to Ballard would all be called "Watching Paint Dry." Except paint probably dries faster. And unlike the buses (and some of the stops), doesn't smell like urine. read more

I've ridden many busses across the U.S. as a part of travel. I know the reviews of Seattle's bus line aren't completely stellar, but it is SO MUCH BETTER THAN ATLANTA. No one was speaking loudly on their phone, and I didn't see a homeless person's penis. I have to give it 5 stars for that alone. read more

A friend of mine, when he went to the UW Law School, used this approach to riding the #44: he started walking from the UW down 45th. If the #44 came before he got to Dick's (at about 2nd Ave NE), he'd ride the rest of the way to Ballard. If he reached Dick's before the #44, he'd grab a burger and walk the rest of the way. He said he frequently got to Dick's before the bus. This has got to be the slowest route in the city, and it makes no sense at all. The route goes from Ballard to the UW Medical Center, making it one of the shortest routes in the city. Be warned if you try to catch it in Wallingford on the way to the UW in the morning. Often the bus is completely packed and the driver passes the stops at Corliss and at Latona. If you have to be on campus at a certain time, catch the bus that comes before the one you thought you would take. Trust me. You'll be on time that way. Most of the drivers are pretty cool, and if the bus is packed coming from the UW, will let you hop out the back and walk to the front to show your UPASS. read more

As far as the commute to get from one city to the next is very good. Busses are usually on time. I think that all of the drivers should be retrained on their customer service skills. It really helps to have a friendly driver since the fair is very outrageous now. Thank you read more

Depending on driver. I've had some very nice drivers and some that were not. Had some guy almost pass me by and had to get his attention tapping on window. Also at transit station a driver had wrong route sign on her bus I thought it was my route to get home thank god a passenger mentioned to her it was a different route snd I wasn't too far from transit station I cold get off bus. Also if i short 75 cents some drivers make a stink seriously its 75 cents really! read more

The bus service is just terrible! Like this 554 bus driver left the starting station 5 minutes late. No respect on people's time and abide by running a good quality on-time service. A lot of drivers suck! read more

It gets you where you need to go (sort of and mostly), but expect the buses to be consistently late.

I have been taking the bus for 8 years, yet today I have to put down a review because of an old driver making me so upset. I waited for 20 minutes for a drive. I was sitting right at the bus stop. When he arrived, I collected my clothes for 2 seconds and ran to the door. He would have seen me via the rear right mirror but the scum decided to take off even though I ran after the bus. I am an asian student in Capitol Hill and was taking the 11 bus arriving at 5:12 PM, Sep 6th 2018 on E Pine St and Broadway to downtown Seattle. The racist white man didnt open the door and ignore me because he was late also. People like this one are terrible. Please employ a considerate person with a soul. read more

This is one of the most expensive local bus services in the country. Is it one of the best? Not really. Service is often unpredicatble and erratic. The website is horrible - the designers seem to have no idea how real people would serach for information, and the schedule database is randomly missing a lot of information. Poorly integrated with Sound Transit bus information. The whole experience seems to assume you know all of the bus lines and know where you're going. If I knew all that, why would I need to use your website. Guys, you need to at least make a little effort here. read more

Wish I could rate it lower. I have been riding metro for years now and all the routes are late and sometimes like the last two nights just don't show at all. I am signed up for text and email notifications but none were sent about the buses not showing. read more

Today, 8/31/2019 it cost my family of four 60.00 to ride from the Eastgate Park and Ride to Husky stadium round trip. Never again. We will drive and pay to park. read more

Bad experience with king county buses. The 36 going to Othello Station is always delayed! I am a student and get also late to class because of this issue. You should really fix that! read more

Oh the good ole 44. I have rode this route most of my excistence. I recall a time that when the flow of ave rat/teens would depart and old folks and blue collar/flannel wearing men would start to board, you were halfway to Ballard from the U district. It's a long bus ride because 45th is typically a congested parking lot. read more

ended up in the u-district by accident (got excited and jumped on the wrong bus downtown) and took the 44 to the QFC in wallingford and then again to phinney. both buses were clean, didn't smell like piss or BO, and the drivers actually announced the stops! read more