We were referred to Scott Assali who was our initial point of contact, he was very helpful, we…read moredidn't meet him in person and everything we done via email and he was quick! As a first time buyer of Homeowners insurance I was a little lost, they changed our coverages to for our needs super fast and easy, it made the closing process super quick. When renewal came around and we added earthquake coverage we dealt with Scott Anderson and Kathy who have been great! They reply promptly -which I appreciate any they have common sense which I love, I super love it when a company is on it. If you want to deal with a company that's on it and straightforward, this is them.

Great personal service here. We've been with Advantis for many years now and they've always helped…read moreus navigate the world of insurance. Highly recommend. Ryan Montgomery (and all of the others there) is fantastic to have on our side to answer questions and help us with our options.

Getting my insurance information online was quick, painless, and easy! I prefer to do all of my…read moretransactions online because I don't have time for lengthy phone calls! They even have great customer service when they responded to my one question in a matter of minutes! If you're looking for an insurance broker, they're top notch!

We just moved over to Sun Pacific and their team got us a great rate on auto insurance. Would…read morerecommend!

After being with Allstate for 30 years we decided to make a switch with regard to our insurance…read moreagent. After a lengthy search we were able to find Pavel who has been outstanding and he is very customer focused and prompt in all of his follow up with us. We are looking forward to working with Pavel as our new agent.

Tremendously helpful, no hard sell, very quick response time. Pavel is very knowledgeable about all…read moretypes of insurance.

We are very particular with whom we do business with and John represents the BEST there is - TOP…read moreSHELF service. We have been using John for eight years now. Every email and phone call is replied to lightning fast. John is very pleasant, easy to understand, and very professional. We have our home and three vehicles insured with John. It doesn't get any better with John Kerkes.

my insurance guy...john kerkes has givn me the best customer services ever. always recamend state…read morefarm capistrano....thanks john

Wow what a fantastic person who takes the time to find the right insurance at the right price!read more

Matt is a great guy and very experienced insurance agent! He represents lots of companies and will…read morefind the right fit for you.

In 2008, my husband was dying and I had 3 small children. This company and their many employees…read moreshowed up at my home and involved my children as they decorated my entire house for Christmas to bring us holiday cheer in a very dark time. This was unsolicited as they heard about my story and our struggles and came to make our lives brighter with zero strings attached. They spent their weekend day loving my family for no reason other than they are just stellar humans. God has blessed my life so richly and this was one of those moments where we felt so cared for and loved and I just wanted to share that so you understand what kind of company this is! I think about this every day of my life and try earnestly to pass it forward to others. I am forever appreciative.

I had been with this cockroach insurance broker for some 2 years, but my Loyalty ends now. Always…read moreSLOW to respond, in fact when their slacker Insurance Co "Safeco" sent us a notice of Home Insurance "Non Renewal", using some Photoshopped fake pictures of our roof covered in a thick green color (faked) and claimed our 22 year old Concrete Tile roof was covered with "Moss", instead of these Clowns at Insurance Solutions being on OUR SIDE (the Client), they were on the side of liars Safeco. I took a picture of our home's tile roof today and sent it, stating, Where's all that deep Green "Moss"??? There ISN'T ANY!! Safeco is a Scummy Insuance Company, faking pictures so they can Cancel you, or an Excuse to Jack Up your Insurance Rates! And Insurance Solutions is just a SCUMMY because they'll stab you in the Back in an Instant!! Shop someone ELSE for your Insurance needs, like the saying goes, with "friends" like Insurance Solutions, you DON'T NEED ANY MORE ENEMIES!! Pictures - #1 Roof and NO Moss , #2 Faked Photoshop Safeco Picture. Who's Lying??

I can't possibly recommend John Colston highly enough. He has helped our family navigate auto…read moreinsurance with teenage drivers, our home insurance, our rental property insurance as well as insurance for our multi-family apartment building. He is caring, responsive, and attentive to detail - not to mention incredibly good at what he does. He's literally the best and I am so grateful for him!

John was a huge help to my wife and I! He was very friendly and professional, answered all of our…read morequestions and really sought to help us find the insurance that best suited our needs. Would highly recommend!

I cannot say enough good things about this company. From the owner Steve to some of his incredible…read morestaff Jay & Carla. They never hesitation to address your issues. They are there to guide you to find the best policy for you. Decades and generations of experience and very personable & friendly. If you want someone in your corner. Habor West Ins is the company to have. Sincerely, Chris Karns

I had a time sensitive request early on a Friday morning (before a holiday week, too) & CARLA,…read moreanswered the phone (I think even a few minutes before open time) and was on it! Within 30 minutes or less, I had the documents I needed. She was fast but thorough, professional & friendly!

I first encountered Sami when I bought my home and my realtor found Sami in the area and stated he…read morehad gotten a good quote from Sami. When I had spoken with Sami, we had found out our families hailed from the same country and I figured, since we have that similarity, he would treat me like a sister, like family. He ended up treating me like family he never wanted. The first incident came the day I was speaking to him and expressed my dog had just died and I was grieving. The next day, I receive an email from Jenny Garcia, a representative from his office emailing me about pet insurance. I couldn't believe it. The second incident just happened yesterday. I was actually moving my policies to Geico , and Geico had called Sami's office requesting copies of my current policy, so Sami called me and promised to give me a better deal. He didn't. Not only did he lie about what he was telling me on the phone, he didn't send me the quote or documentation to my phone till after he secured my account information, and the policy is higher than what I was paying at Geico for. I emailed him multiple times telling him that what we discussed over the phone is not what he produced. He stated he would email me the new quote but never did. So I called his office where a woman by the name Of Debbie answered and said he wasn't in, and could she help. I told her I received a quote that didn't have the coverage me and Sami discussed. She asked for my name, and I told her. She says," oh yes, I know you", and continues to tell me he won't be available and to email him (as I have been doing). Tell me why he just called me from his office, and wouldn't even let me get a word in, to the point I had to speak over him, and he had the audacity to give me An attitude, and I had to hang up, due to the fact , that, regardless of the pleading I did with him on the phone to ratify the issue, he refused. Find an agent that cares about you, is actually willing to listen to what you need, and is honest. Pretending to be a nice guy only gets you so far.

I will always keep my business here. Sami Abdelatif and his staff are so friendly and efficient. I…read morealways get great service. They have saved me a lot of money and I have recommended them to countless people!

Terrible company. I had an auto policy with this company for over ten years. I switched banks and…read moreupdated my new bank immediately in their auto-pay system. For some reason, the new bank information failed to update properly. Rather then contact me, this company cancelled my entire policy without notice or warning. Mind you, in the entire ten plus years with this company, I had never made a single late payment.

By far the best company to get insurance. If you're going to get any insurance (ie. Auto, home,…read morelife, commercial, anything and everything!), this is the place to do so! Ortega Ranch Insurance Agency is very professional and provides the best customer service. Everyone at ortega ranch is friendly and are very quick to make you feel right at home. After my freeway accident Steve Carey was able to help through the process of how to file a claim and was able to answer ALL of my questions and concerns. Ortega Ranch can assist you with anything at its earliest convenience and to the best of its possibilities!