Great experience working with Tiffany. Even though I'm out of state, she expedited my order and kept me updated the whole time. Super responsive, professional, and easy to work with I'd definitely recommend her. read more

I brought in a 1 oz Pamp .9999 gold bar, in assay, and they offered me $1,750 for scrap! Wow. BTW, spot is $4,679... I am BLOWN away by that.... read more

Great place. I always have a great experience when I go to Kings. Derrick usually takes care of me when I go in there. Definitely a great salesperson. read more

King Jewelers - Do a and norqain - Jewelry Near Me - Nashville, Tennessee

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I had some jewelry repairs done this time. The work was perfect, on time, and on budget!!

King Jewelers is the primer Jewelers for all of Nashville. Exceptional customer service and knowledge. I am an avid watch collector. Collecting ONLY the finest watches. King Jewelers has the top brands and the best prices. Watches for myself and my beautiful wife. read more

King Jewelers is a great place to shop for watches. I would definitely buy from them again. From the first time I called them, through the purchase process and after, the staff there were friendly and went above and beyond with amazing service. read more

Surprisingly deep collection! Was nearby and the watch fair billboards brought us in.. well worth the visit to get a head full of watch ideas. Kelly was super patient and put a whole lot of fine pieces out for consideration. Thanks! read more

King Jewelers - A.L.S. top shelf - Jewelry Near Me - Nashville, Tennessee

I have been a customer for more than 7-year. Always happy to services they provide with a smile. Andrew is great. Purchased many items and always very happy with his help. You will love this store. read more

They are an outstanding company with great expertise. I purchased a wedding ring designed with rare gemstones as well as a Cartier watch for me. They are very thorough. read more

Tim at King's Jewelry is totally awesome! He has helped me create several custom pieces for myself and my daughter over the past few years and with his guidance, patience and eye for design, we both have been extremely pleased with the results! I most definitely recommend Tim for all your jewelry needs and desires! I'll definitely be back! Thank! Gigi read more

I've bought both of these watches from King Jewelers in Nashville Tn. Kings Jewelers is a special place. Very large and nice jewelry store with a small town feel. Denise has been my sales associate for each of my watches and she's very personable and is very interested in helping you find the perfect watch for you. I highly recommend kings jewelers and especially Denise as your sales associate. read more

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Absolutely the best customer service in the nation. I'm a California watch enthusiast and bought my Zeroo time from King Jewelers. David King was my email correspondent and made sure I got what I wanted. Don't hesitate to give them a call, email or visit. I'll be buying another time piece from them in the next month or so! Thanks again King Jewelers! read more

King Jewelers - Jewelry Near Me - Nashville, Tennessee

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I put a deposit on the new Tudor Black Bay Burgundy. What a gorgeous time piece. The experience from start to finish was super easy and very pleasant. I dealt with Tori who is very pleasant and knowledgeable. I'd definitely buy from here again. read more

Tiffany helped me acquire links for my very rare neo-vintage Girard Perregaux. She was very patient, pleasant, and had a great personality. Not to mention links took about 4 weeks. She was great every step of the way. 5 stars! I wish more people was this helpful at other companies. read more

I bought two pairs of earrings for my wife as a surprise gift. She was so happy with that. The quality of the products is highly recommended with reasonable price. The salesman (Istiaq Firoz Shiam) was well-behaved, professional, and amicable. I am going to buy more products from this shop in future. read more

King Jewelers - Jewelry Near Me - Nashville, Tennessee

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If you're a fan of horology, King Jewelers will be one of the best playground for you. They have a very healthy collection of time pieces that would definitely drain your checking account. Ha, ha! How about their service? Couldn't be better. The staffs were impressive. They have done their homework and really knew their watches. read more

I went to get a simple battery change for my quartz watch, the charged $30 and said 5-7 days which is insane in my opinion, I learned to do it myself in less than 5 minutes! read more

King Jewelers has the best selection and customer service in Nashville when it comes to fine jewelry and watches. Denise does an excellent job helping me pick out gifts for the family and always has a cool selection of watches to add to my repertoire. read more

I've bought a couple of watches from King's Jewelers and their sevice is always great. All the staff is very friendly and they always come around to speak. Denice is my go to person, She's an awesome person. Always attentive to what I'm searching for. This time I was looking for the perfect gift for my wife birthday. Denice found the perfect ring for my wife. When my wife opened the ring for her birthday she was so excite. Denise hit a home run, and I got to look like the hero!! After my wife opened the ring she later told me she was full of anticipation because she new King's carried nice jewelry. read more

This is a luxury Jewelers, which is evident as soon as you enter the store. They are VERY knowledgeable and seemed to truly enjoy helping me with selections and service. Their Jeweler, Paul, repaired and enlarged an antique ring for me and their watchmaker serviced one watch and removed links from another. No wonder I saw celebrities visiting here ! read more

Came here with my soon-to-be sister in law. My fiancé and I had just recently gotten engaged. She came into town this weekend and was really looking forward to look at rings, for her own engagement. We came in around noon, no one was in there. Debby the sales associate "helped" us, however she seemed like she was in an awful mood. She almost seemed annoyed to even help us at all. She honestly seemed like she had no clue about rings. She was zero help, very off-putting. Security guard came and sat like about 6 feet from us, which was even more odd. All the rings she showed us didn't fit and were fake diamonds. She didn't mention any grade or clarity even once. I think she only showed us about 4 different cuts and didn't really explain the different settings available. If you want a shop that genuinely cares, this isn't the place to go to. read more

I have never had such amazing customer service in my life. I flew in from out of town and needed my ring repaired before my engagement party in four days. I arrived at the store to find them closed for renovations but they still fit me in and repaired the band and secured my diamond in four hours for half the cost of other estimates! I am now a lifelong customer. Thank you for saving my party! read more

I'm embarrassed for them. My guess many of these reviews are paid or are a gimmick. These guys are worse than ever. I thought it was awful in 2018, they have proved to have even worse customer service in 2020. These sales people are clueless. God only knows what they could accomplish if they had anyone with sense working. I'll be glad to give specifics if anyone wants them. I'm honestly at a loss for words with the incompetence I just experienced. Shame on me for giving them a second chance. read more

Just a warning that this place is sketchy. My wife and I came to have a ring appraised and when we walked in the door some old man walked over to us. I told him we were there to get a ring appraised. He never asked about the ring what it was just looked at me and said $200 and you have to leave it with us. Number one rule you don't let your ring out of your sight. My mom had a diamond stolen by a jeweler. There is no way I would leave it with any jeweler and no honest jeweler would expect you to! I have bought a watch and ring from them in the past but needless to say I will never step foot in that place again. Also, the gentlemen that helped us was extremely arrogant and rude! read more

My husband and I received great customer service during our visit. We had new batteries put in several of our watches. Kelly took great care of us and we will definitely return for any of our future jewelry needs. read more

I was looking for a particular pair of earrings and King Jewelers was the winner for value, selection and phenomenal, responsive customer service. They had exactly what I was looking for at the best price around. Would purchase from them again in a heartbeat!! read more

I stopped in at King Jewelers to get my rings resized. The store is lovely, and the service was wonderful. My husband has purchased things from them in the past as well (a lovely rose gold chain that I wear almost daily), and everything has always been of the best quality. Definitely not a discount shop. They sell lovely, expensive, quality pieces. But definitely check them out if you're shopping for quality items. read more

Bought a Hublot Spirit of Big Bang last Christmas, was only going in to have 2 Rolex's serviced..Jim was super helpful, knowledgeable, and professional. Made me feel appreciated & valued as a customer. Ended up buying a new Hublot Diamond Big Bang for the Mrs. for Christmas. Best customer service in Nashville I've experienced! read more

My now fiancé and I worked with Mark. He was very professional, helped explain all the differences, helped us understand by looking through loop (helps magnify diamond) at the main differences and finding the best value of diamond. My fiancé picked up my ring right as they were closing for Covid!! There were some things about the setting that weren't quite right. As soon as they opened, Mark had the jeweler make all the adjustments we wanted and size it. He basically had them build a whole new setting!! It's seriously the most gorgeous ring and setting I've ever seen (but I may be biased). read more

King Jewelers - Jewelry Near Me - Nashville, Tennessee

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I was impressed with the knowledgeable staff and wide selection of merchandise. Definitely my go-to jeweler in Nashville.

BUYER BEWARE. LAW SUIT BEING FILED FOR FRAUD. I would seriously consider not buying any jewelry from them especially during this Holiday season and beyond. Go to Rittani or Stone Algo online to price compare for diamonds. They say the difference in cost is simply getting your ring cleaned and maintenance, this does not account for the difference in price and they have failed to make it right if something should go wrong, which it did and my only reason for using them to begin with. If I could give less stars I would. I asked for specific metrics on an engagement ring diamond as an initial weed out process. I was assured through text messages and voice that the diamond met those metrics. Only to find out after the diamond was bought that it wasn't within those parameters, they falsely presented the diamonds facts again by voice and by text. I brought up concerns within the return period. Their solution was a diamond at over 10k more out of my pocket and a diamond much smaller at an additional cost. They said they had exhausted all of their resources. I submitted several diamonds at or below the cost that I paid that had better metrics. This is over a 5.5 carat weight diamond, so the cost are considerable. I asked that it be replaced and the difference be refunded. I was told they needed to retain their sales margin. I tried to work with them repeatedly to come up with a solution only to be told by their lawyer that ONLY they can pick/present a diamond for replacement. I wanted an opportunity to present a diamond that met the original metrics and that I am happy to consider a diamond from them that meets or beats whatever I can find. Again was told only they could present a diamond for replacement as well, due to them needing to retain sales margin. I luckily recorded the call with the lawyer and will be releasing it onto social media shortly. You can see that I asked about metrics specifically in the pic below. The diamond did not meet the metrics that I asked about and said must be met. The sales person Hugh, said he must have mistakenly put in the wrong numbers when asked directly about it. Every other metric was accurate except for the one where the diamond was outside or the request. This directly effects the presentation of the stone. I was referred back to their policy by David King of no returns within 7 days, which I still told them my issues within that time frame through text to Hugh the sales rep. Unfortunately return policies don't apply to fraud in any event. So now I'am forced to file a full lawsuit and sue. You will hear in the recording when speaking to the lawyer that they insist only David can present a stone because any stone I find, he will basically not be able to maintain his sales margin. Why I would put someone exclusively back in charge of picking a diamond that I will see everyday the rest of my life after they committed fraud and lied about the original diamond is beyond me and him retaining his sales margin after misrepresenting a diamond is not my concern. I mentioned how these situations and lawsuits often come out in the media. His lawyers response was that it doesn't matter, that I should just google how many lawsuits and complaints have been filed against Kings, that Kings Jewelers does not care and that it's an after thought. So I did just that, googled lawsuits and complaints against King Jewelers. Here is a link to where they were selling fake Cartier Jewelry. Feel free to look at all the additional ones. https://www.nationaljeweler.com/articles/4160-jeweler-fined-150k-for-selling-cartier-van-cleef-fakes This seems to be a trend with this company both in Nashville and in FL. I will be posting the 40 min audio file to social media shortly so that you can hear for yourself the lack of remorse and basically how they plan to just let it go to court for 2 years. All I can do in the mean time is make sure that the word is out about their business practices and let people have an educated decision on doing business with Kings. read more

King Jewelers - This is part of the evidence of where they misrepresented the stone - Jewelry Near Me - Nashville, Tennessee

In the spirit of being fair, I have to update this review. I did go back over to Kings jewelers several times since my last review because they had some products that I wanted to take a look at and I could only do that through them. That being said, the service that I received was Great, and nothing like previous experience. I'm going to chalk up my previous experience to everyone has an off day, so that being said give these guys a try. Their selection of timepieces is the best in all of middle Tennessee, and probably the Southeast. read more

I'm a young guy who happens to own some nice watches. I'm not sure if the appraisal guy there was thinking he could take advantage of my youth or if he just doesn't care to rip people off. Brought in 3 used watches (30k worth in used condition) and he offered 15000. I know everyone has to make money but the offer was a joke. read more

I have always enjoyed going to King's when I would be in Nashville for grad school. I have purchased a few things while I was there. J Derrick has always been my "go-to" person when I visit the store. He knows exactly what I like! There has a been a few times that I have sent J Derrick my pieces to get serviced and cleaned. He never complains and just tell me to "send it on"! I definitely recommend this jewelers and J Derrick. They have beautiful watches and jewelry!! read more

I was looking for a new watch and some friends recommended I go to King Jewelers- so glad I took their advice! I was immediately greeted by the friendly staff and ended up working with Denice. She was very knowledgeable and after talking about my likes and dislikes, helped me find the watch of my dreams- a gorgeous Rolex. Unfortunately it was a little out of my price range and I was sure I was going to leave empty-handed. Denice was very understanding and assured me that she could find something I loved just as much that also fit my budget. She led me to the Tudor case and explained it was a subsidiary of Rolex- so I'd get the same quality but at a lower price. I ended up finding a watch that I loved and decided to treat myself. I left, thinking that'd be the end of it, but a few days later I received a hand-written thank you note from Denice. I'm a frequent shopper, so I've gotten cookie-cutter "thanks for shopping" notes before, but this one was very personal- consider me impressed! My experience at Kings was great, and I'll be visiting them for all my watch and jewelry purchases from here on out. read more

King Jewelers - Looking for a new watch .... OMG I found it. - Jewelry Near Me - Nashville, Tennessee

Great atmosphere, watch selection and jewelry. Not sure what those negative reviews were, but my experience has been excellent.

Terrific experience with this retailer. I was in town for the weekend and saw a hard-to-find - no, make that impossible to find - Grand Seiko "Snowflake" watch. The salespeople were extremely low-key, low-pressure, but well-informed and friendly. I did not purchase the watch while in the store but, on Sunday, after the fact (on the flight home) decided to pull the trigger. The watch was shipped out to me the next business day, upgraded for free to overnight shipping, and in my hands this morning in perfect shape with all supporting tags, papers and insurance documents (as well as a lovely note from the salesperson and a complimentary Grand Seiko hardcover book about the brand's history. Shopping for an expensive watch can be as much of a high-pressure-sales experience as buying a car, but not here - would definitely recommend. read more

I needed repairs to family watches and rings. Their staff members were helpful, attentive, and full of great suggestions. It was like doing business with lifelong friends. read more

We had the most amazing experience with Derrick at King Jewelers in Green Hills! He was remarkably helpful through the process of picking out the perfect, unique engagement ring that I wanted. He brought in multiple shipments of diamonds to make sure we got the highest quality within our budget. It is the most brilliant, beautiful and unique ring! We originally assumed that this high end of a jewelry store would be out of our price range, that was not the case at all. Derrick never pushed us to go over our budget and we ended up with a ring that is even more beautiful than what I had pictured! Thank you Derrick and King Jewelers! read more

King Jewelers - Ring built by King Jewelers in Nashville. Derrick, our sales rep, was amazing and helped my fiance pick the most gorgeous ring! - Jewelry Near Me - Nashville, Tennessee

I have had lots of friends purchase rings from here, so I had high hopes going in to pick out an engagement ring. However, the salesman I worked with, Kramer, made the experience absolutely horrible. First, he clearly didn't know the store's selection at all and kept saying the store didn't have things that they actually do. But worse, he made us very uncomfortable talking about himself the whole time (in far, far too much personal detail), bragging about bizarre things, making weirdly degrading comments about women, pushing pieces way out of my budget and trying to tell me what I liked, and even saying "marriage is really just a piece of paper" while actively trying to sell me an expensive wedding band. It was probably the worst experience I have ever had with a salesman. Management - do yourselves a favor and keep him away from women shopping for rings. He is a terrible fit for it, which became even clearer after I visited other stores where people seemed to actually care about what I wanted and had to say. Was extremely disappointed by my negative experience and so uncomfortable that, even though my boyfriend literally gets a discount here, I unfortunately wouldn't even want to walk back in this store. read more