OK- so on Maui I feel like our standards are altered. And I shouldn't be suprised but:…read more 1) My phone call was promptly returned 2) I was able to get the parts ordered before the service call- based on the "error messages" on our oven. 3) The technician called when the parts came in. 4) Kevin made an appointment based on our availability 5) The tech came when he said he would 6) He charged what he said he would. (not to mention, affable, polite and helpful) It is extraordinarily difficult to get these 6 efficient steps in one transaction. And then the cookies baked...

Absolutely fantastic experience with this company - they will be the first call I make whenever I…read morehave an appliance that needs help. The fact is, I called another company first this time, and when they couldn't help me, they told me South Coast was the company to call and they were absolutely right!

As a first time air conditioning owner, these guys were great to work with! Install went very…read moresmooth and quick and their cleanliness was on another level, highly recommend!

Certified air conditioning is literally the only company that calls me back and gets an appointment…read morewithin the day or a couple of days... I have an older system and every time Chris Ann comes out she finds out what the problem is and fixes it for me whereas other companies have tried to get me to buy a whole new system.. She is amazing and so thankful she could fix problems for a single mom, Without trying to oversell...Thank you certified!! Highly recommend them for any HVAC services you

Aloha Sheet Metal LLC,…read more We'd like to thank Aloha Sheet Metal LLC for coming to our home so promptly, while diagnosing our system and communicating the diagnosis with the home warranty company, even though our specific system wasn't covered. We're most appreciative of your working with us to purchase an affordable replacement system and to get it installed so promptly so that we'd be able to cool down our master bedroom given the humidity we've had recently. From the diagnosis of the technician to the installation and clean-up, everything has well exceeded our expectations. We appreciate the knowledge and expertise your employees have, and who after watching them in action take pride in their work with the utmost of quality work as well as having such a strong work ethic representing Aloha Sheet Metal LLC . Knowing that the other split air systems within our home are older, such as the one you replaced, and sadly they won't last forever, we'll most definitely be contacting Aloha Sheet Metal LLC to do the work when the time comes in purchasing new units as well as installing them. Thank you for helping us with such wonderful service and in such a timely manner. Sincerely, John & Barb

Our home was built with the dryer vent running up the wall and out of the roof (not by choice)…read more The vent cap screen on the roof got clogged with lint within a year, so I removed it. Needless to say birds built a nest inside, clogging the vent again. After numerous failed DIY attempts, I broke down and called Vent Pros. EXPERIENCE: I left a voicemail but didn't hear back from them, so I called again the next day during biz hours. Al, who I believe is the owner, answered. Very friendly guy. He got me set up for the same day which was great as our laundry was piling up! He and an associate arrived a bit earlier than promised, another plus. They removed the nest, cleaned the entire vent shaft and replaced the screen with one that has larger openings for the lint to exit more freely. Duration was a little over an hour. Price was $250 + tax. OVERALL: Professional job. Excellent service. Highly recommended!

Highly recommend Vent Pros Hawaii! I called yesterday because my dryer duct was clogged, and they…read morewere able to accommodate me the very next day. They arrived within the two-hour window they provided and were very courteous and professional. The whole process was easy from start to finish, including the billing. The invoice was sent by text with a convenient payment link, which made everything quick and simple. Great service, prompt scheduling, and very easy to work with. I would definitely use Vent Pros Hawaii again!

There response is a lie! The owner said NO PROBLEM FOUND (like it works) - but rather than call…read morewhile onsite - he sent an email later with that message. It's an airbnb so who knows what the guest was doing. But when my cleaner tried to wash again - it did not work. At first Amber offered to send him back because of their warranty. The owner chimed in an basically told me to F off and said he would not come back. I had zero issue with paying but at least add wanted the issue addressed - even if he told us - it can't be fixed - it happens - he just refused to go back and stood by "no problem found". We did in fact need to buy a new washer dryer set and our cleaner was not able to use the old ONE SINGLE TIME after his "no problem found" diagnosis. I suspect he's not a bad guy - maybe it was a bad day.

Wow, what great service! A definite 10/10. I called and had a repairman looking at a refrigerator…read morewithin 2 hours. I received texts informing me of the time, when the repairman was on his way, and follow up. They really do go all out to make sure you are in constant contact, using up to date technology. The lady organizing everything was straightforward, friendly and very easy to talk to. Jay the repairman walked in and found the problem straight away, had the part ordered and was advising me to book in for the following week so he could do the repair. He was professional, friendly and knew his way around a refrigerator! I was blown away by Malama and their professionalism. Unusual on Maui and so refreshing. I will definitely be using them for all my future appliance repairs. Mahalo Malama!

Came same day to replace a couple bad smoke alarms in Kihei that wouldn't stop chirping. Saved the…read moreday. Did the job quickly with no drama or troubles. Very good to do business with. Will use again in the future.

Quality service, performed efficiently and knowledgeably. Great job. I would recommend.read more

I'v had this company out to my home twice for two separate issues and they we're completely…read moreincompetent. First time I had them out for an issue they said required parts from Oahu, three weeks later they came back and installed it improperly, I had them come back only to have the same guy jerry rig-it again. Second time, I had them come out and check a leaking drain pan, the technician said they would need to use nitrogen to clear out the, at which time he said the office would call and schedule a time. No call back. I called another company and they found the main issue that Scott's didn't. I don't like beating up companies as people make mistakes, but I didn't get good service. On a good note the office lady taking the calls was super nice.

Scotts Cooling ripped me off. The only positive thing I can say is they retuned my phone call…read morewithin 15 minutes and came out to my house on the Saturday before Memorial day. That was stepping up. Read more and you'll know why. Scott, when you were at my house you were here less than 1 hour, cleaned the outdoor unit, added 1 LB of freon, and failed to look further into the real cause of the problem. (which I found myself at the air handling unit, torn open ducting) This was an easy fix and you did not take the time to even check it out or repair it! We talked about working on overtime rates due to the holiday and I said fine but when you add it up Scott it was unethical what you did, for LESS THAN 60 minutes of work. I was left to repair the real problem myself. Truck Driving Charge $26 Overtime labor 3@ $158= $474 R-22 Freon $43.63 TOTAL with tax=$566.28 WTF, charging people $158 for driving across island and then again for driving back. That's $316 in made up bullshit, a complete ripoff. Furthermore you told me the dryer needed to be replaced and would email me a quote to fix that and also a separate quote to replace my entire system which is old and due to replace soon. I was open to that but your quotes or bids never came, no follow up, no calls, nothing. I ended up following up with Angel at your office and she said you would call me back and you still didn't! What a shame. If you are looking for professional service, with timely follow up, at an ethical price, Scott's Cooling is not the choice. If you want to refund me some $ and make things right I can adjust this review but as of this moment I feel violated.

We have been loyal customers of Jalvin's Appliance Repair for the past five years, and we can't…read morerecommend Jalvin enough! He is reliable, efficient, and always provides quick and accurate diagnostics and repairs. He has helped extend the life of both our washer and refrigerator, and we are so grateful for his expertise and honest service. If you're having any type of appliance issue, don't hesitate to call Jalvin. He's knowledgeable, dependable, and truly solid!

My Maytag front load washer decided to lock up with a full wet wash on board...I called around to…read moreseveral services but the first one up was Jalvin...I'm in far Kula and he was here in record time...spent an hour+ getting the computer to unlock and reset its sorry self, testing that it would behave after he left (you know how machines can be if they think the repair guy/mechanic has gone!) Anyway, my wet/stuck load is merrily in the dryer and Jalvin is my new GO TO GUY!! Very fair price and great service!!