If you don't believe me, read all other reviews, I didn't and paid price…read more... I hired them to do mitigation after water damage because nobody was available that day. After each day, I was checking on them and noticed that equipment was turned off (which should be working all night) and noticed bad smell of Marijuana in my house. Then I noticed broken blinds and dent on my new refrigerator. I called owner (Alex Sitnik) who told me don't worry we will take care of it. After 1 week they sent my insurance bill for 27k which my insurance didn't want to pay, because they overcharged. (They paid 23k) Then I started getting emails from this company asking to pay difference or they will put me on collection, I called Alex Sitnik and he said don't worry, it's just strategy to scare insurance. After a few months I got the same emails again, called Alex and no answer, a few weeks later I got call from collection.... Alex blocked me, My friend who new him called him and he blocked him as well. I Paid $3,500 to collection and never heard from Alex Sitnik again, please don't make my mistake!!!!

STAY AWAY THIS COMPANY! Please trust me here! I hired them to do water mitigation project. They…read morecame to my house they told me they would directly billed my insurance. After they finished the project, they charge very high amount for my insurance. My insurance refused to pay the whole amount. Then they send you to debit collection. This is not only happen to me, please see others comments from Yelp. I don't know why this company still exist today? We should sue them to shut down this business.

Great job on my parents house! Thank you for being on time and super professional! Very informative…read moreand gave us a bid of exactly what needed to be done. Super quick and went above and beyond expectations.

We had a flood in our upstairs bathroom and our insurance hired them, when all was said and done we…read morenow have a shower that we can't take a shower in because they didn't put the water board in and now it's hollow...all of the drywall is busted up and painted over. The job was not done and they were constantly in a hurry. NOT IMPRESSED AND DO NOT RECOMMEND THIS COMPANY AT ALL WHATSOEVER!!!!!! They had an unsupervised apprentice working with them and didn't know how to paint... what I have listed is not even half of what the problems were. Not to mention that in the house that they were working on two elderly people live in it and one passed away because of all of the stress during the renovation work. It should not take nine months to do the work that they did and left with a lot of it not even done.

Great company. We originally just wanted insulation blown over what we had, but decided after…read moreseeing the amount of dirt, old animal debris, missing insects and lack of sealing of holes and areas we would have it all removed and replaced. $$$ but so well done! I went up and checked before, during and post work and we are so pleased. We are now properly vented and have airflow, have all areas sealed, vent fans sealed correctly and enough insulation. It took only about an hour for the estimate, including the 1/2 hour the gentleman took to write it up and provide photos, work to be done and costs (in a color pamphlet!). He also reviewed what was found and what work should be done and why. We were really impressed. The actual work was scheduled week later and took 2 days (did not take an entire day each day). They were quick, clean, put up plastic barriers to protect the walls, house and floor. No leakage of any debris or old soiled insulation occurred. 10/10 would hire again. Note: they took care if the PSE rebates and were recommended by PSE.

The proposal I received included several additional services that I did not request. I simply asked…read morethat those items be removed so the proposal reflected the scope I originally asked for. The proposal itself already included a clause stating the work would be considered partial remediation with no warranty attached, so liability concerns had already been addressed in writing. Instead of adjusting the scope, the company withdrew the proposal and sent an email suggesting my request to remove those additional items were "demands." Based on my experience, be very clear about scope and expectations before requesting a proposal from this company. They will scope creep on you.

Chadwick is absolutely horrible to deal with, the review below Nation is an owner. An owner lieing…read moreand padding reviews should be your first red flag. They refused to give me his contact info from all the issues I have had documented via email. I finally got an email, and he hasn't responded.

Five stars is not a high enough rating for this company. If I could rate them 10 I would. They were…read morecalled last moment to help us move out from a water damage situation on a Sunday, no less. They arrived on time, we were met with 5 of the nicest, most considerate people and they all just jumped right in. Hannah, Carla, Maria, Andres and Carlo all worked so efficiently and they seemed so happy to help us move. Very seldom do you find employees who are upbeat, happy, positive and hard workers. This company must be treating them right as they each and every one of them were absolutely fantastic. Our items were wrapped carefully and handled with such care. They were so pleasant to work with, it really made moving so much less stressful. When we reached our new place, they were so helpful in taking our things to the right rooms, and such great consideration was given to everything. They even removed the empty boxes and wrapping paper for us. Such a pleasure to deal with positive, happy, hardworking people. FRSTeam is successful because of their great employees and their training procedures to guarantee a great move. Highly recommend!!!!

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

Punctual, professional, and well-mannered. Lead paint testing is a reality in today's environment…read more These guys are the best. I wouldn't hesitate to recommend them if you need your house tested for lead content.

Great expertise service, value and great customer service. Michael C, our inspector, is essentially…read morewhy we ultimately went with Environix. Without a doubt Environix checked all of the boxes for the things we needed, and the value was 2nd to none (and I shopped), but Michael showed great patience and professionalism when dealing with us and a very stressful time (needing mold remediation done so we could sell our home). The job was completed with the highest of quality and was done in a very timely manner. I would highly recommend Environix to anyone looking for any type of mold remediation, wants it done right and by a caring team of experts. Thank you.

Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

Max Pro came to our rescue in a timely manner and dried out our flooded basement in no time. Tyler…read moreand his crew were professional and took care of all of the insurance hassle for me. Definitely recommend to anyone needing water or fire damage repair.

During the heavy rains and flooding my entire basement flooded. I was in a waitlist for 48 hours…read morewith every other major company in the Seattle area. Tyler saved my life and my home. He came over after hours to assess and help and his crew arrived shortly thereafter and worked until after midnight clearing the water and trying to salvage as much of the basement as possible. His entire crew (especially dale!) is super friendly, extremely hard working and kind. I recommend Tyler and his team for all of your needs. He's top notch and I'm so lucky I found him in this time of crisis!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.