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    True Packout

    5.0 (2 reviews)
    Open Open 24 hours

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    Services - True Packout

    Damage restoration

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    Green Planet Restoration - Seattle - This is our team--restoration labor and office staff--working together to keep every project running smoothly from start to finish.

    Green Planet Restoration - Seattle

    (5 reviews)

    In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

    We had some moisture seeping into our house and black mold and these folks came out quickly,…read moreidentified the issues very quickly as well and had a game plan in place right away for the abatement. They communicated the process for demolition and repair and replacement very matter of factly without any drama or histrionics. The crew that came out quickly, bright and early, headed up by Olman made short work of the demolition and were very punctual and very tidy, taking great care to be clean in the rest of the room and house. The entire process of identification, demolition and cleaning was very smooth, faster than expected and well done. Highly recommended!

    Restoration Medix

    Restoration Medix

    (2 reviews)

    I had a water damage in my home due to a toilet overflow. I called this company and they came out…read moreto help me take care of all the damage. They found water in places I wouldn't even know to look. They have specialized equipment to help locate all the wet building materials. They also do in house Reconstruction which is nice. Will update with pictures once my home has been completely put back together. They made quick work out of the water damage portion and Luis already has the ball rolling for reconstruction. Definitely glad I called Home Damage Medics!

    I strongly recommend NOT going with this company. They advertise that they are an end-to-end…read moresolution company (they will do mitigation and reconstruction) to get you interested, but they will leave you hanging for the reconstruction portion of the work. I had a tight deadline for the work I needed to get done and they told me they would be able to complete the work in time which is why I went with them. However, after they completed the mitigation, the owner told me they would no longer be able to do the reconstruction portion of the job because they took other jobs. They left me with a hole in the ceiling where my cats could get into it leaving me to scramble to find another company to help me in time. Rumor has it the owner, Luis, also got offended when I asked him to be more careful when dropping dry wall from the ceiling because I was afraid it would scratch or damage my floors and that's also why they would not complete the restoration job. They didn't want to do a job where the homeowner was 'looking so closely or worried about their other property being damaged'. This is a clear indicator the owner does not have confidence in the quality of his work and is in fact afraid he would damage something so he'd rather back out from the job than 'have an owner looking closely'. I definitely dodged a bullet not getting reconstruction work from them after all. While Luis's partner, Spencer, who did the mitigation work, did a really good job and I would totally hire him again, the owner is quite young and clearly has not yet learned the basics of customer service so I'd recommend going with another company that is more established and has more experience under their belt, especially when it comes to customer service.

    Puget Sound Water Rescue

    Puget Sound Water Rescue

    (84 reviews)

    Beacon Hill

    We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

    A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

    Boulder Peak Restoration - Mold Remediation

    Boulder Peak Restoration

    (11 reviews)

    When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

    We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

    True Packout - damagerestoration - Updated June 2026

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