Watch your sale prices!!! Overall store staff is friendly. Always busy. Don't get run over by the home shopper folks - they're focus and fail to watch for you. Good fresh flowers. Busy parking lot. read more

It was great the prices are mid to good and the energy drinks are TOO OVERPRICED witch takes one star from my review it was 24 godamn dollars for a pack of my favorite energy drink NOS the prices i cant blame them a bit better than walmart read more

I had never heard of KIng Soopers before. Our good friends needed some groceries so we tagged along, and they came here to purchase what they need. This grocery store is about the normal size of the national chain groceries. Prices appeared in line with the competition as well. Seems like a fine store based on my first impression. Plenty of parking and the store was clean as well. read more

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We went to the NEW King Snoopers Market Place, 2731 North Gate. WOW, much bigger, better quality produce and overall much better selection of products! We are closer to the one on Baptist. But it is very outdated and does not have the selection. read more

I'm giving this place one star because I can't minus stars. Few days ago I was stopped by a manager name Kathleen asking me for my receipt. There were other customers walking in and out. The only difference I could see is I was black. Then she called over Joe another part of management. Who asked me the same thing. I refused to do so. This is not apart of their policy. I was told by corporate and the general manager. I was offered a $25 gift certificate for my troubles and "to make me feel better", general manager. I refused. read more

Too often out of items. Crowded. Curbside pickup is a mess. They are unorganized Over book time slots. Frequently have to wait 20, 30 minutes. Even though we send notice we are on the way. Delivery is a better option if you must shop Kroger. read more

Dont bother with their pickup. Twice now "fresh" produce has been withered and useless, and the latest fiaso was an opened box of tomatoes, with half the fruit already withered, and just dumped in my bag at pickup. I was told by a manager i colud come in and they would replace it, and i told him they could deliver it instead. Imagine my supprise when i was told "we dont do deliveries". Yet for each pickup I've scheduled the last several weeks, things have been changed to "delivery only" in my shopping cart. This is a great example of a big store that knows they have a captive audience. Safeway is looking better by the week! read more

This review is in regards to their curbside pick-up service. My first, and now only, time using this service. Placed order on the app for pickup the next day at 11 am. Get messages saying the order is ready and asking me to check in when on the way and when I get there. After doing that and waiting 20 minutes, I call and find out they are running two hours behind. Ok, I guess that happens, but communicate THIS and not your bogus canned app replies. My advice is ***do not use this service***. It is poorly managed in several ways and is a waste of time. read more

Terrible service. They don't want to take rotting produce back even though they are the ones who gave it to me through the pick up service. They basically shame me for returning items that they gave me that are unacceptable. Out of everything all the time. The people that are stocking the items are very friendly and the checkout people are friendly everybody else is bothered to look at you let alone speak to you. read more

I like this store but the parking lot is actually getting dangerous at a certain point. It's crazy and needs some type of better control. We ordered a last minute pre-cooked turkey dinner as we had a family emergency change our plans for Thanksgiving. The turkey turned out nicely, the pie and rolls were fine, but NO ONE ate ANY of the Bob Evans stuffing and forced down the bland mashed potatoes. A bag of Pepperidge Farm bread crumbs with whatever you add would have been better and twice as many potatoes for the number of people our $59.99 meal claimed to feed (6-8). The stuffing was really the let down and I would never put a prepackaged low-end brand in a meal box from the deli where clearly the consumer expects everything is being pre-made in the deli and then just chilled for re-heating. We saved time with only 3 hours of turkey heating, but the rest of the meal should be made by the store and packaged for reheating as expected from all the others. I'll never cook a turkey from scratch again, but next year it will be worth Whole Foods or Watercourse for all the rest! read more

I had a great experience yesterday! I live in a different state so I decided to have some flowers delivered to my Mom for her Birthday. My instacart shopper Heather from The Boulder table mesa store went above and beyond to help me select a beautiful bouquet! In an age where customer service is generally lacking, it's nice to see that there are still people who take pride in their jobs. read more

Since moving to this area, we have shopped at Kings Sooper several times. We appreciate the military discount given on the 1st and 15th of each month. For the third time we have had the cashier, Ruthanne. She is lazy and rude. She charged us twice for one item, my wife told her and was smarted off to that "I know." Funny she wasn't correcting the error until she was told. She smashed some of our groceries grabbing them instead of turning on the belt to bring it closer to her. Everytime show her King Soopers card on the phone instead of swiping it like all the other cashiers do, she informs us that we will put the phone in front of the green light and if we do it correctly, it will register. Lazy and rude attitude. Then when showed her the military ID, she said "Put that away!" then took off without any explanation and came back with a manager who gave us the discount. She has had three chances and we will go to anybody but her. read more

Ruthann has THE WORST customer service. Every time I see her working the register, I would rather stand in the longest line than go to her register (even if she had no one in line). I have had her twice check out my groceries and she is so rude. Who taught her how to work in customer service? I get life sucks some times, but this is a constant issue with her. Please work on your customer service skills. read more

This King Scoopers is ALWAYS out of basically everything we need. We've done about 20 online curbside pickup orders. And everytime there has been 3-8 items that have been missing. Weve tried other king scoopers and it seems to be the same exact way. After today's pickup, we're are switching to Safeway, and Sprouts as they seem to always have the remaining items that king scoopers does not. Disappointing to say the least. read more

Clean, moderate pricing, vast produce selection and great location. If you are a member of the Kroger/king Sooper/City Market program you can get a decent deal on many things. So, make sure you have a membership. Meat department is probably the least desirable aspect. Prices are high, quality is marginal. Not bad, but you really need to pay attention to the sales otherwise you are paying prime prices. This place gets super busy around peak times so plan accordingly. Great cheese selection...awesome. Oh, and be prepared with a pocket full of change. They are very accommodating to fundraising. Expect a great human being sitting out front supporting their local fundraiser! read more

This has to be one of the poorest managed king Soopers in Colorado. I was just there, and the courtesy clerk next to me who did not have an order, watched as I was backing my order she was leaned over resting on the checkout stand. I provided the feedback to management and the response was, well she's pretty new. Their service has just gone down and they have no respect for the customer. I sure hope the merger between Albertsons/Safeway and Kroger does not go through. I enjoy shopping at Safeway in Monument because the staff is courteous and actually works for their pay. Very disappointing as I have been a long time king Soopers customer, and have worked for them in the past. read more

I ordered two bottles of 409 and requested NO SUBSTITUTION. The whole point of this was to have 409, not some other brand. Yet, you, against my orders, delivered two substitute brands that I did not order. When I refused delivery, your delivery guy was extremely rude to me, lied to me, and told me he would not take back the order, claiming that it would mess up his whole day and the rest of his orders. So, I threw the wrong order on the ground in front of him and he drove away. Not only am I filing a formal complaint against the driver, because your website said that you can refuse delivery of an incorrect order, but I am demanding a full refund and I will be leaving a negative review. The driver said he did not want to get into trouble for taking back an incorrect order and that it would make him look bad in front of his employer and that it would ruin his life. He cared more about looking bad in front of his employer than he did about my customer satisfaction. He also lied about me requesting no substitution. Your website says that a customer can refuse an incorrect order. Several times I told him that I was refusing the order and could not accept an incorrect order and several times he argued with me telling me that he could not accept it back because it would make him look bad. He also said he had no need for the cleaners, so he could not accept it back. So, I threw the bottles on the ground because he would not take them from my hand and he saw them on the ground and still drove away. He should be fired. Do not ever send that incompetent driver back to my house again and I doubt very much that I will ever order from you again. When I say 409 and no substitution, I mean it. read more

This store is always out of things I need. Lately I'm finding that they frequently place higher priced items above a lower price tag or there is no price listed at all. You have to make sure you are actually getting the price you think you are by carefully scrutinizing the label on the shelf. read more

This place is really awful. It has gone downhill significantly. It never had good selection of meats or fish. Constantly out of stock on items and the staff are rude. I'm looking for a better place to go. Even if I have to drive to get there. read more

This store continues to go downhill, part of the blame is corporate. First, multiple times a year corporate changes where in the store items are placed. You it's bad when employees don't know where things are. Second, Don't use the pickup service, it's terrible. We have given it may opportunities. Website lets you order anything but you will not know what you are getting until it's put in your car. Often 20-60% is not available, yet they still charge you the pickup cost. Also they substitute items that cost 5-7 times more with the promise that your card will be adjusted in 24-48 hrs. Finally, talking to management is like dealing with the DMV or IRS. Recommend using WalMart,, COSTCO, or Whole Food over this King Soopers Monument. read more

King Soopers has that family friendly feel to it. It is an intimate location with all of the same options as your local Walmart. Most of the time i prefer to shop here. The fuel rewards are especially beneficial. I haven't ever experienced a bad thing by visiting King Soopers. It's close to everything and convenient. read more

King Soopers - Grocery section with a pharmacy on the right. - Grocery Near Me - Colorado Springs, Colorado

So happy to have a familiar place to shop now That we have moved here. Kroger / King Soopers. I can still get my discount. ;-). The stores are big, bright and CLEAN. The employees are helpful and kind. That is the best!!! read more

The pharmacy is in Covid-19 panic mode! They all wear masks BUT think nothing of handing you paperwork and pens without wearing gloves. The pharmacist will refuse to give you a vaccine even if you wear a mask but because of breathing problems must only be able to cover your mouth . read more

Yes, the store is consistently out of items, but what lead me to write this, was a package of bad meat that was not expired, but smelled of rotten eggs when we got it home and opened it up. There were also packages of chicken that were expired being sold unmarked, and box cutters left out with no team members around. read more

I love coming to King Soopers! I get my organic supplements here as well as organic and natural foods and body care items! Their prices and service kill Natural Grocers and Safeway. If you want to over pay, stand in line or get expired product...then go to Natural Grocers across the street. Or you can pay a little more but stand in very long lines at Safeway. I would rather get the best of all worlds at King Soopers! Great job King Soopers team! read more

King Soopers - a woman in a grocery store - Grocery Near Me - Colorado Springs, Colorado

This review is for King Sooper in general. I am so tired of the coupons and the ridiculous way you have to load them and find them online. This week I was looking for a digital coupon and could not even find it when I put the name of the item into the search area. I finally discovered why. The coupon was listed with 2 other items under another item name - so instead of looking for fritos it was under smartfood popcorn. I watched an older man come up to the service counter and holding out his phone asked for help with joining the store for the lower prices. The service guy was so nice, but there was no way the older man was going to be able to load the coupons etc every single week etc. The older mans daughter came over to help and see what was going on and she told the clerk that her dad would never be able to negotiate the system. King Soopers discriminates by making it so hard to get the sale prices. I moved here 4 years ago and rarely shop this store. WalMart is better and Safeway coupon system is infinitely easier to negotiate. Even the coupons they send you in the mail half the time do not work and you have to ask for help. The ads are impossible to interpret. Oh, you have to buy 4 to get that price. But, I am only one person eating that item so I do not get the sale price. How is that ok? Why do we let these stores get away with this discrimination? That is what it is. read more

PRODUCE FAIL. Close to our home so we usually go here. Staff is helpful. Major weak spot is their produce. On many occasions I have observed rotting produce and when I bring it to the attention of the department manager or worker all I get is excuses like "we've been so busy we haven't had a chance to check things" to which I say bull. If I can spot it, others can spot it and management should be able to spot it. What greater priority could you possibly have than to make sure what you are selling is high quality? Produce management needs stricter guidelines, respect for customers and pride in their department. SUDDENLY GETTING HEALTHY. I'm not expecting a corporation like Kroger's to look after my health but their major expansion into healthy and organic options is noted. I'm partly pleased and partly annoyed. I'm annoyed because they are only responding to market demands as smart people want to eat healthier. They have even expanded their private label into healthy offerings with Simple Truth. Well the Simple Truth is Kroger is a for-profit corporation and they don't care about you. They have been happy to offer processed food loaded with chemicals, sugar, fat, carbs, artificial preservatives, flavor and color for decades but now they have magically found religion because of market demands. Also, Natural Grocers which only offers organic produce recently opened up the road so I'm sure that had something to do with it. Wink, wink. Anyway, as I mentioned, I don't rely on a corporation to look after me but I do find there sudden interest in healthy options a bit disingenuous. read more

This store is great. I'm vegan and the produce section is really quite good. Lots of local produce in season. If they're out, the stock people will happily run in the back to check stock. Produce is always fresh and a good selection. Other vegan food options available like Beyond Meat and Veganase. Check out is usually very quick with plenty of self checkout. And they always seem friendly to boot! read more

Of the Kings Soopers we have in town, I think this specific one exceeds many of the others around here. They have great produce- filled with organic and the like. A cheese bar- not quite as big as whole foods, but not an expensive either. The florist area is quite nice for this being a grocery store and I love all the specialty foods you can buy from here ie- tons of organic, vegan, gluten-free... only drawback is they don't have boars head deli meat! All in all- a nice place for grocery shopping with a clean and friendly environment. read more

I live up the street and find my self running to King Soopers on a regular basis. They would have 5 stars for customer service no doubt. Their staff is always friendly and acknowledging of all customers that enter their presence. I am always asked if I am finding what I need while shopping for meats, produce or anything else I might be near. They have also gone out of their way on a few different occasions to look up specialty items they might not carry and help me find The main problem is that there are only 2 main grocery stores (not including the Vitamin Cottage) in the Monument area. I find that whenever I really need something they are sold out. This has happened on SEVERAL (10+) occasions. Weather its French bread, jalapenios, fresh spices like cilantro or basil, anaheim peppers you name it the desperate you are for any particular item the more likely they will not have it in stock. I ask each time I cannot find something if they can go look in the back for it. More times than not they come back empty handed. This is the only grocery store I have experienced that is completely sold out of very common items on a regular basis. Monument has many houses and not enough grocery stores. If you go after 2PM or any time on the weekend its a complete mad house and the shelves are wiped out. I know this is not directly King Soopers fault but I wish they were better prepared for the rushes they know are coming on a daily basis. read more

I feel like I come to this particular supermarket every time I visit my in-laws. This particular store is very clean, very good, has great customer service, and of all things great customers. The store also has a decent sized Starbucks coffee shop.Plenty of seating if you want to just lounge around while a family member is doing the shopping for you. read more

King Soopers - Front - Grocery Near Me - Colorado Springs, Colorado

Constant delay on Click It pick ups without letting the costumers know. Waiting in pick up slot for 45 minutes to be told "oh, I got distracted". Pharmacy constantly loses doctor's prescription so they never get filled. This place has gone done hill real fast. I understand that most places are understaffed, but one could at least be polite about it. The pharmacy staff cuts one off mid sentence on the phone and the click list responsible person it's ok to tell the customer they got distracted without apologizing. read more

I am Sooper bummed about the grocery Clicklist pickup tonight. It was not that busy, only one car ahead of me and yet I was waiting 45 min for mine when a guy pulled up next to me and 8 min later got his groceries. I asked the kid about it and he said he had no idea, he didn't work in that department. The new automated system kept hanging up on me and when I finally did get someone they just said "Oh, sorry". I have used this service for awhile now and I've waited long times before but never been skipped. I guess Ill see if Walmart just up the street has their act together and can get me my delivery. I wont allow any more of my time to be wasted like that. read more

I did the pickup service outside. My "fresh" produce included plums, apples, a small watermelon, and cuties oranges. Every single apple had a deep puncture and was rotting. One of the plums was beaten up and inedible, the watermelon was mushy, and several of the cuties oranges were completely smashed inside of the mesh bag, and had smeared all over the remaining ones. There is absolutely no way that anyone with 2 connected brain cells picked that produce with care. No care whatsoever. And when I complained and explained that I am physically unable to walk into the store for a refund, they laughed at me. I asked if I could return the items through the pickup service workers who come out. They laughed. I asked if I could send picture and handle it over thr phone. They laughed harder. This is how they treat customers who rely on stores that bring orders out. That was my first and last time I will go to this store at all. It is certainly not the only store that I could choose- lesson learned! read more

King Soopers - Looks scrumptious. It's like they picked my food out of the dumpsters in the back. - Grocery Near Me - Colorado Springs, Colorado

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This King Soopers has been redone since I lived in the Springs, it looks much better now. Great deli selection, even has a sushi counter.

This is the second time I have had the grocery pick up call me change my order time. The first time I ordered I had to pick it up the next day the second time I ordered they have asked that it be pushed back. I ordered the night before so this wouldn't happen and again I am left disappointed and scrambling to find groceries somewhere else. I will not be shopping here again. read more

I have been shopping at K-S Baptist Rd. store since it opened. We spend so much there that we are on the top level of coupons sent to us each week. Lately I have been disappointed with the meat dept. and have asked if they have a different supplier. They have told me that they have a new meat manager in the store. I have gone into the store for Baby Back ribs several times and they don't have any! When I ask, they say the old "sorry about that." That doesn't cut it in today's competitive business climate!!!! Today I tried one more time and they didn't have ANY ribs of ANY kind (on a Tuesday). That is making me go to other stores. The crowning blow was when I went to buy a Guns and Ammo magazine and they had NO magazines of/for/about guns of any type! When the checker asked me if I found everything, I told her that I did not find the magazine (or others). She told me that "guns are evil". I asked her how many people are now shopping at K-S BECAUSE they stopped carrying gun magazines. She didn't know. I told her there would be a lot of gun owners that will STOP buying there because of stupid corporate thinking. What narrow-minded morons in corp. HQ make these idiotic decisions? They have lost our business! read more

Best grocery store in all of the north side of Colorado Springs and Monument. They are always quick to open another checkout if more than one basket is in line. Management is close by to answer any questions and be of help. Deli and meat dept. is top of the line. My wife shops at Walmart but I'm a King Soopers fan! read more

King Soopers - A snowy night at king sooper! - Grocery Near Me - Colorado Springs, Colorado

Gps took me here for Starbucks. Barista was at lunch until 4:30 so I tried to shop. No one would help me at the counter, one lady looked my way and then pretended not to see me. They looked like they were closing a shift. I waited for 10 minutes. Oh and the 4:30 return did not happen. I love King Soopers but this one is poorly run. read more

It was clean and organized. I am not sure what else to say about a King Soopers.