The entire team was so helpful, as I had to travel in a wheelchair. They made several…read moreaccommodations for me to make my stay more enjoyable. We visited Kelly every night at the bar and she was amazing. She was personable, made great drinks, and by the end of the week she was like an old friend! Thanks to the entire team for their hospitality.

Amazing location and great hotel. The rooms were super clean and the beds were comfy. Everything…read moreyou need in a hotel with a restaurant/ bar. You do have to pay for valet parking which is pricey but worth it. The location is the best part about this hotel cause you can walk to everything. I'll stay here again!

This could be the best hotel in Portland. My wife and I recently stayed there for a few days. The…read morelocation was great. The room was clean and comfortable. Complimenting Rachel and Joey at the front desk and Austin and Kyle at valet.

overall nice product (nice lobby, great bathrooms etc) but these were the worst mattresses I've…read moreever experienced in a hotel- both the main king bed and the pullout couch should've been replaced a decade ago Skip breakfast at their restaurant - not terrible but definitely not good (oatmeal cloyingly sweet , hard potatoes in the corned beef hash etc)

This was without a doubt one of the best hotel stays I've ever had. The service here is unmatched…read more From the moment I arrived everything felt calm, welcoming and thoughtfully done. The staff was incredibly kind and attentive in a way that felt warm and personal, not overbearing. True hospitality at its best. The room was comfortable and beautifully maintained and the overall atmosphere made it so easy to relax and feel taken care of. And the breakfast? So good. Fresh, delicious and way above your average hotel breakfast. I actually looked forward to it. Thanks Joe for the delicious Denver omelette!! I was never an Embassy girly before but this stay completely changed that for me. I won't be booking anywhere else. Truly a place that feels both elevated and comforting. If you're on the fence about booking here just do it. This is the kind of place that has hospitality that makes you feel taken care of instead of just "checked in".

I've stayed at Hilton properties MANY times in the past and have NEVER been charged to park…read more As an Honors member, I questioned the charge and was told "The new management put that in place." I'll NEVER stay here again. Total nonsense and just another way to milk the customer.

I've been meaning to write a review for West End Inn for a couple months now. My boyfriend and I…read morehad a wonderful four night stay here in August. It was our first time staying in a B&B and this place exceeded our expectations. It was a charming little place with six unique rooms. Breakfast was wonderful and made to order each morning. It was about a 20 minute walk from the main strip of Portland, but there was also a good selection of restaurants in the West End. The staff was so friendly and accommodating. They left snacks and coffee and tea out during the day. When I come back to Portland, I will without a doubt book a stay with West End Inn again.

The facilities themself are nice, but the experience is a bit sterile. They've minimized their…read morelabor costs by doing everything via text and email. Upon our arrival, there was no one to greet us or direct us to our room. Instead, there was a locked front door and a note saying the entry instructions were included in an email sent sometime earlier. There was also a phone number to call if we needed help. So, standing there on the stoop, in the rain with my wife and our luggage, tired from a long day of driving, I called the number. Milan answered and repeated what the note had said about the instructions being sent via email sometime earlier. So now, still standing on the stoop, I'm scrolling through emails trying to find the one they sent me a day or two earlier. I eventually found a lengthy email with all sorts of information, most of which was irrelevant to us. I sifted through that haystack of verbage and finally found the needle containing the entry instructions and got into the place. Once in, we had to search around to find our room, eventually found it and got settled in, a little frustrated at the experience of getting there. Nevertheless, the room was nice and Milan later showed up (evidently sensing our irritation at the hoops we'd been required to jump through) and told us breakfast was served at a second inn a block away and we were welcome to join them in the morning. We passed on that. If you like the modern e-era, minimal human interaction and packaged treats from Costco, this place is for you. On the other hand, if you're looking for a little nicer experience, you'll be disappointed.

Convenient location and easy to get ride share to downtown area. Tons of parking and…read morerestaurants/grocery store nearby. Lots of things that you would need. They have a terrific free breakfast in a well appointed room with lure if seating. Tons of food options - omelette, sausage, yogurt, make your own waffles, bagels, toasts, etc. Coffee, tea, hot chocolate available throughout the entire day. They have a gym, work pods, an indoor pool, ice machine, and a little store where you can purchase food item. There's also a laundry coin op available. Is this a value? Yes. Absolutely a great deal for a terrific location. Rooms are spacious and have everything you need. Could it be cleaner? Again, yes. Some orange crud around bathroom shower doors that could easily be cleaned. Towels are little scratchy and not very thick. Bed is comfortable and pillows super soft. Overall, can't beat the price for this location. Would I stay again? Again, yes. Super friendly employees as well!!

The outside looks modern and inside looks like any other one. The hotel is clean, rooms are cozy…read more The breakfast is from 6am - 10am. They offer pancakes, toast, cereal, fruit, eggs and sausages. Not much variety but it does the job. They have a fitness center and a pool which is pretty cool. No Complaints on our stay. It was a bit pricey for Memorial Day weekend. But that's common for the long weekend

I stayed here last week with my Husband, Parents, Brother, Sister-in-law and my nephew (19 months)…read more We traveled to Maine to attend my cousins wedding. My Mom found this B&B and it was perfect. The inn is quaint, 10 miles away from downtown Portland, Me (2 hours from Boston, Ma) and charming. Each couple had their own room, with all it's 1780's charm, it was cool to stay in an old New England home. Donna the inn keeper is so personable, helpful and welcoming. She made us eggs to order, waffles, coffee, OJ, fruit and rhubarb pie each morning. We were all able to have breakfast together each mornning. It was affordable, a central location and brought us all togeher. I would recommend this inn to anyone and hope to go back again soon. There are 4 rooms, 3 bathrooms, a communal parlor, breakfast room, communal room for snacks, with a fridge, etc.

My friends and I booked rooms at this beautiful, historic B&B to attend our friend's wedding in…read moreFalmouth. Hotel prices are expensive in Maine in the summer, so I searched online for more affordable options and went with Quaker Tavern B&B because the reviews looked good and the location close enough to all the key places (airport, wedding site, attractions, etc.). We all had a great time having the house to ourselves. Donna was a wonderful host and accommodated our schedules for breakfast and everything else. She was attentive but not annoying and intrusive, so it's a great option if you want a place to stay where you can feel more independent and not waited on for every little thing. The breakfasts were great! Donna sources many of the ingredients locally, and everything was fresh and delicious. We had a great time talking with her during the meal - she is such a delight. I highly recommend this place, and if I visit the Portland/Falmouth area again I will definitely return to this place.

It gets the job done…read more The elderly woman who works the front is quite surly. Never smiles, is not happy you're there. The breakfast is the most limited we've had. The room is fine, a bit small. The lotion and soap smell great. Location you're about 12 min from downtown so it's not bad

Pros -better pricing than staying downtown Portland. Free Parking. Free breakfast.Rooms were nice…read moreand clean. Cons - noise was constant all night each night. Very limited parking. Breakfast was wasn't worth trying.

Just completed my third weeklong stay here. This isn't the most modern facility, but it is clean…read moreand comfortable. The staff and the people who stay here are friendly. It has a great vibe. The location is perfect with easy access to 295, the Maine Turnpike and Rt. 1. A great base for exploring Portland or areas up and down the coast. The free breakfast is so so; the coffee is good. I don't use the pool or exercise room, but people seem to like them. The rates hit a sweet spot between the fancier, more expensive places, and the cheaper places you really don't want to stay.

What could improve? Sell it to a responsible owner or demo…read moreit. BWMM, Is a train wreck. The rooms=dirty, cracked paint, questionable if covers were changed, heat vents filthy..... I can go on & on. Management takes all steps necessary to support their leader aka franchise owner who's a major league liar! NFL! He's a sleazy snake! Toddler has tenure @ BWMM, who promises one & does other. Lafayette/NFL team are in kahoots & they're connivers! You will not find any one employee who follows basic Hotel Protocol. I've worked in the industry for a # of years. If any type of incident occurs a report is filed immediately, NEVER avoided. The team above-mentioned will do all to protect selves & leader. Employees undeniably avoid taking action to avoid responsibility! The lack of employees not following protocol lead to negligence!! If by chance someone hits the deck.... It's due to not following protocol. Incompetence at best!! Layfayette is questionable in his tactics!! 0wner must have access to what's called a dump truck given the variables of Maine winters! These dump trucks aka Hoppers~ have built-in mechanical spinners which spread dirt throughout icy parking lots to ensure guest safety & prevent incidents/accidents. Salt Melt is ineffective in 20° icy conditions-totally useless! Due to Lafayettes laziness & Management's failures guests will take a spill. Staffers have a Jeckyl & Hyde personalities. FOH are rarely cordial upon check in. If something occurs a tribe of jackals turn from barely nice to rude. Avoidance-making every effort to skip the vital process of reporting & recording. The Cooperate contact has recorded lines. Beware!! Watch your children in the pool, make sure they don't run around, don't let them walk in the icy conditions which are upon us now! They'll do whatever it takes so as no one is held liable! Horrible guest services! After incidents/accidents~ 1 staffer had her head in the newspaper, another staffer, ultra rude no one filed the crucial incident report. The next day management & owner inform guest an incident report will follow via email. That's not how it rolls! Undoubtedly the concussion, pain caused a "ding-dong" state of mind. K. Lafayette is a practiced liar as is his staff!

My husband and I have been staying at the Breakers Inn every fall since...? wowI can't remember how…read morefar back it's been. Until Covid and we moved to take care for mom, had we missed our fall stays. Rodney over the years has been the most wonderful host. Recently Rodney and his wife Debbie have graciously allowed me to Memorialize my husband and our stays together at the Breakers. i thought a perfect way to do that was to buy 2 LL Bean Adirondack chairs for the front lawn for everyone to enjoy the view as we did over the year. I hope readers of the reviews choose to stay and enjoy the Breaker's for the view, the hospitality, the beast breakfast in town, but most of all the sense of peace that you get when you stay at The Breakers and walk on Higgins Beach, it's life changing.

Not what it used to be. Time for the cranky owner to retire and let someone new take over--Perhaps…read moresomeone who really wants to be in the hospitality business. Small beds. Spare furnishings. Great view. Pricey.