3.7 stars not surprised! Very rude people, both vet/owners & front desk. There are better options…read morein town

They refused to give my dog a refill on his medicine that he has to have or he will die he is…read morelosing weight he needs help I am in Oregon and no money for a vet here please help my best friend

I was trying to explain. That my baby had breathing issues while scheduling appt. Was interrupted…read moreby WELL DO YOU WANT ME TO PUT HIM DOWN? I was explaining that I wait on him. Bec of breathing issues. Was not interested. I cancelled the appt. They were not concerned.

I just moved to Florence last year from Charleston so maybe I need to lower my expectations…read more I've tried 3 grooming salons since I moved here and so far they are all sub-par in my opinion. I thought Bark Avenue was going to be different, because the first groom we had was wonderful, but so far they are inconsistent. The times I get a full groom done on my labradoodles they're usually done very well. Then I get a maintenance groom and it's like they get a bath but no more; even though I specifically ask for feet, face, ears and hygiene areas done. Today I returned from picking them up and my one dog's ears are full of mats. She has long hair on her ears, and the mats are very visible on the ends. I called and the groomer said she "didn't see any mats..." Well, she's very young and I'm pretty old, and not wearing my glasses and I can see them. The attitude of the younger lady there seems to be indifference . She never smiles, or greets the dogs. She just seems like she hates working there tbh. I'm sure that is not what the owner of Bark Avenue wants in an employee. I hate leaving bad reviews but I guess I'm still on the search for a decent groomer in Florence.

Very professional organization. The staff was great. Dr. Lucas was very informative and patient. He…read morewas more than willing to answer all our questions. I highly recommend this organization for emergency care for your furry friends.

Dr. Cooper was the worst veterinarian I have ever encountered. She informed me that my cat's…read moreprognosis was poor and that he might not survive the night. The recommended treatment would cost thousands of dollars and require multiple visits between the emergency clinic and a daytime veterinarian, with significant additional costs at each visit. When I explained that I could not afford the treatment and could not repeatedly miss work for the required appointments, I made the difficult decision to have my cat euthanized to prevent further suffering. This was one of the hardest decisions I have ever had to make, and I left feeling overwhelmed, unsupported, and devastated by the situation.

Charles is very caring & took time so as not to feel rushed in saying goodbye. He made a difficult…read morething less painful more dignified.

Pee Dee Pet Cremation has cremated two of my pets. They always do a great job. I highly recommend…read morethem for pet cremation services! They have a lovely display of pet urns, too!

Was a super fast visit but the price left a bad taste in my mouth…read more Really wish they would match prices on products.

over the last 15 years and 3 generations of beloved dogs my reviews were all 5 star ravings, NO…read moreLONGER true. Today was a terrible experience. More worried about collecting $80 Here's the full story of Reese's end of life today. For a year I've been concerned about her pain and didn't want her suffering. Her Veterinarian was certain it was arthritis and could be managed. 6 months + of monthly injections and adding 2 more pain killers over that time nothing seemed to improve. Today was her arthritis injection appointment and having physically carried her in and outdoors the last 2 days to potty I called ahead and notified them it was time to end her suffering. A different Veterinarian in the practice saw her this morning and decided it her legs were "very bad and most likely advanced cancer" and was certainly the best decision. Heres what hurts, month after month after month of $200 vet technician appointments for arthritis treatments that apparently gave her no relief. The money isn't the issue as much as her extended suffering is if the diagnoses was that off. So, im sitting on the floor, my back against the public hall door of the examination room, her head in my lap. The Doc had given her a light sedative to relieve her anxiety so they could insert an IV needle and left the room saying she'd get sleepy in anout 10 mins. So im speaking softly to her rubber her ears,saying my goodbye's. This is her last 10 mins of knowing me, a time to be at peace and say goodbyes. Suddenly the door hits me in the back, its the front desk cashier. She says to me through the crack in the door, Mr Osward its gonna be 80 dollars today can i get your credit card or check if your using one and ill ring you up? "Are you serious I responded. I'm on the floor tears running down my face, my dogs head in my lap, her last moments of consciousness on earth, my last moments to console and comfort her and they interrupt it to get paid for a service they havent even performed yet...she hasnt even been put to sleep yet. I tossed a credit card through the crack in the door telling her to charge what she wanted. So thats the last few minutes with Reeses and the memory im probably stuck with. Not the peaceful sorrowful last few minutes i wished for either of us. 16 yrs, 3 generations of dogs, this is NOT Dr. Charles Hewitts Westside Veterinary Clinic in any form now.

You could say I'm biased BUT the SNIP clinic gives animals the BEST of care. We have a wonderful…read morevet, Dr. Elizabeth Wilcox, that treats every animal like it was her own. All the staff love animals and pamper them all day long.

I took my green cheek conure for an overgrown beak and nail trim. He was unable to eat normally and…read morethis has been an ongoing problem. He needed trims every 6 to 8 weeks. Dr Milligan barely took anything off the beak with a dremel tool. I kept asking for her to take more off but she wasnt comfortable doing that. I was not satisfied with this service. Made another appointment with another vet for the next day to have his beak fixed. Footloose Vet charges more for this service than a Certified Avian Vet. After sending a message on FB in regards of not being satisfied it took them less than an hour to block my profile on FB. Needless to say I wont be taking any of my other animals there. 2 cats, 2 more birds and a dog. Do NOT recommend!

Wonderful people, good prices, and always takes care of my animals!read more