When a business sets an appointment between 7 and 8 am and you arrange your schedule to accommodate that time frame and the don't show up or call, that isn't great customer service. And when you call them to find out when they will show up and they tell you it will be a couple of more hours, it really makes you look elsewhere for a service that is more reliable. read more

Once again this local small business delivered quality service, on time and with competitive fees not once but twice. Within 48 hours, my two requests for pumping septic systems were completed and reports were delivered in less than 24 hours. I have used Kingman Portable in the past and will continue to use them moving forward. read more

I called around looking for a great price, especially out in the area that we live in. And found they have the best price and they're refused to raise their prices to help people out. And I have used them before 7 years ago and they had done an excellent and professional job . At a great price. read more

We needed to have our septic pumped, they were able to come out the NEXT day for NO additional cost and they were cheaper then any other place in town. I couldn't have been happier with the costumer service I received from every individual I dealt with from the office staff(Gale) to the men(Steven 7 Ken) who came out to pump. Steven and Ken were also very helpful and knowledgeable. I will always call them first! read more

Beware of Kingman Portable Toilets! While selling my house my Realtor called them for the septic inspection. I've never used them before but my Realtor said they were cheaper so we decided to give them a try. When we got the report back everything passed all the way down the inspection report until the very end where they wrote "Non-Functional" with no other information. I've only owned that house for a couple years and the company that inspected the tank when I bought it said the tank was one of the best they've seen so I was immediately suspicious. I called Kingman Portable Toilets to ask what this was about but the first person I spoke to didn't seem to have any idea either so he took my number and said he would have the owner call me back. After the owner, Ed, finally got back to me he angrily claimed there was a new state regulation passed in 2001 which prevented him from approving concrete septic tanks. This was strange to me because I bought my house and had it inspected by another company long after that. Also, I've worked in real estate for 5 years never heard of such a thing. Furthermore, they worked on this septic system before I bought it and had to pull the permit both times, so they should have known how old the tank was and should of informed me that they wouldn't be able to pass it. With the closing of my house put on hold, I spoke with several other companies, none of which have heard anything about this regulation but one company was nice enough to go right out and do an inspection. Unsurprisingly, my septic system passed, but now I had two septic bills to pay. I called the owner of Kingman Portable Toilets back and he continued to give me the run around, often changing the reasons to why my septic system was failed, but he eventually kept going back to this regulation (although the year changed a few times) so I called the Arizona Department of Environmental Quality (AZDEQ) and Mohave County Arizona DEQ, both of whom confirmed to me there is in fact no such regulation. After much back and forth with the owner he eventually agreed to give me my money back and took my mailing address. Two weeks later I still hadn't received the promised check so I called the guy to see whats going on and was immediately hung up on. All later attempts to call him result in my call going directly to voicemail and messages never returned. Through my investigating during this whole thing I've learned this company has been doing this to many people recently so I decided to get the word out to hopefully prevent this company from scamming anyone else. If you've been already been scammed by Kingman Portable Toilets I highly recommend contacting the Arizona Attorney General & the BBB. read more

They needed to come out a couple of times because they needed to locate where the tank was. They communicated with us as to some issues that needed to first be addressed. They had to go to the County & get a drawing of where the tank was--which it wasn't. This required them to run an electronic pellet down through the drain to find where it was. They had to call J & J Plumbing (they were also great) to install some risers. After the risers were installed they pumped out the tank. They were A-1 and always showed up when they said the would. The were always professional. Seniors -- 20% Discount! read more

It can be a very scary time when you have to spend the kind of money it cost to have your septic pumped. I am here to tell you that I called and was very pleased with the job and the professionalism, The Cost was the lowest I had been quoted. You will be very happy that you called them. Thanks Ed read more

A bunch of scammers! They showed up at my house, tore up my yard, didn't even finish but they sent me the whole bill. Now they refuse to refund my money. read more

We had a portable toilet placed in our yard for the workers as they built my shop. NEVER before have I experienced such a clean, and well maintained, on site toilet. Never smelled anything foul inside or out. Will I recommend them in the future? ABSOLUTELY!!! read more

One star is too the company I have been on time paid ahead forever and they literally stole 250 dollars from me gave me statements proving it and they took our potty with which my wife me and kids rely on to go give to someone else double dipping I have talked to owners with no real sense of looking at the paper to see what I'm talking about I have lots more to say just too busy to type as I build my bathroom and dig septic in crunch time due to these scammers and I originally was quoted 120 a month I paid 150 every month just cuz I knew my road was not fun to drive up but when u cant come cuz sbow and service my potty u miss 2 months and charged me full never once came up lol really bad book keeping even paid my neighbors potty with my my payment took me arguing to get that put back and then didnt even put my payment towards mine lol I got robbed guess truly is the wild wild west go with a better business Bureau company these people will screw over family business type ppl to lace there pocket the employees have always been great its owners and bookkeeper that i have 4 papers in a week on what I owe and all r different and I paid ahead lol in aw read more