Having things go wrong with your Air Conditioner is not a pleasant experience. Your mind is wondering how much this is going to cost, what is wrong with it and then the problem is presented to by photos and explanations! My unit was 20 years old and know -ing this was going to happen someday like today is here! I called Ambient and after showing my A-frame was going out. So we setup a meeting with Kyle with Ambient and giving a free heater with their Air Conditioning Unit! Kyle inspected everything and said they would have it installed in one day!! Allen their head technician with his crew had installed this 5 ton unit in 11 hrs. They were Awesome and everything works great! read more

They say they're coming (by text), no one shows up. When they do, and the work is performed, they ALWAYS try to upsell something. I'm Done with them. read more

My AC fan at the main unit would occasionally fail to start without a "nudge" to get it started. An internet search revealed that an AC capacitor failure was the likely problem. Tech came out and confirmed this and recommended it as well as the contactor switch be replaced. The bill for repairs...roughly $1000.00 + the $99.00 service call. He asked if I was made aware of the service charge when I made the appointment (I was not). I declined the repairs, paid the service charge and ordered the parts from Home Depot. Parts were $35.00 delivered free of charge in less than 3 hours. It took me less than 30 minutes to swap them out and everything works like new. The lesson here, some fixes are easy and simple enough to be DIY. Don't fall victim to opportunistic gougers unless you feel a labor rate of essentially $1800.00 an hour sounds fair to you. read more

Michael was great!!! Very knowledgeable and professional. He evaluated our entire HVAC system, checking every component in a timely manner. He presented his findings, pointing out the good and the bad. Luckily there was more good than bad. Michael let us know what options we had to correct the things that needed attention. This made it very easy for the wife and me to choose which avenue to take. I highly recommend Ambient Edge for all of your HVAC concerns. read more

I had them install a water filter system 2 years ago and the pipe that they installed was too tight for the discharge and it started leaking already and they wanted to charge me $600 again it's ridiculous read more

Ambient Edge Heating, Air Conditioning & Refrigeration - You can see why they installed it so tight - Heating & Air Conditioning/HVAC Near Me - Kingman, Arizona

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Requested for air-condition service and they gave us two diagnostics one day after another came out not fixing the problem and they were charging us $588. The first tech's diagnosis was to put in some freon and the second diagnosis was to replace the whole unit. I asked them to at least lower down the diagnostic fee while I'm getting another company to fix my aircondition unit. This company is not really helpful. read more

I waited a while to post this to see if I would hear back from the company, I never did! I had them come over to do a service on my heater on a deal through Home Depot since I have not had the unit serviced since I bought the house. I was up in the crawl space two days before the tech came out to see if there was a filter on the unit so I could get one and have them install it when they came. I saw nothing visually wrong with the system nor did I smell any gas or anything up there. The tech comes out goes up and came down about 10 minutes later telling me there is a gas leak up there and he smelled gas right when he went up and the gas needs to be turned off and leak repaired before we have an explosion! I followed him back up and saw the leak was where the gas shut off ball valve and flex hose connect to the solid gas line. The tech said it would be $1900.00 to fix it, what !!??? If it really needed to be fixed the parts may cost about $50.00 and an hour or so of time $1900.00 REALLY!! So I told no and to leave because I knew he was trying to rip us off!!! I went back up and you can see tool marks on the ball valve where he backed it off to cause the leak and you could see the sealer used was broken when he backed off the valve!!! So this tech comes sees an older couple and thinks we know nothing and will not check things and take his word for it. Then causes a gas leak himself and try's to scare us into an unnecessary and costly repair by saying our house could blow up!! Well I guess the repairs necessary now cause the tech caused it! I had another HVAC person come out and they agree the valve was intentionally backed off. They took the valve off resealed it and tightened it up guess what no leak!!! I wish I could give this company less than the one star cause they don't even deserve that!! They are dishonest and ripoff whoever they can. Be aware of you are an older person they obviously think you don't know anything and will try to rip you off with unnecessary repairs at inflated prices!!! I tried to call and email the company to let them know what the tech did and they never responded which tells me they know exactly what he did and condone it. I would never recommend or use them again!!! read more

Gave a $4500 estimate to replace a 40 gallon water heater! Con Artist Company. Beware. They were referred by Home Depot!

Thanks Steve for your response but I canceled and my card is still being charged two months later.

Michael VonLaurus was professional, efficient, respectful of our home and detailed in his evaluation of our A/C system. He showed us pictures of the areas of our system that need service vs. what it should look like. He provided a couple of options for the necessary services and was able to help us find a good fit with a company referred service provider. I also contacted Customer Service to request Michael V.L. be our permanent technician. Kathy and Dennis / Kingman, AZ read more

Had a bit of an issue with a tech not reading the special notes in the system for a job. But the company called me right away to me it right. They were super apologetic. In the end the job was done right. read more

Price gouging, not honest. I used them for by blocked kitchen sink because they are now associated with Fayette AC a long time trusted company. Fayette was sold but I hoped they would continue being trusted and honest even with the sale and merger. I asked an approximate cost when I made the appointment but was told the tech would determine the price. The service call was $99 but waived it the service was preformed. Tech quoted $384. I kind of expected about 1/2 that, I thought this was extremely high. I asked if this was going to take a couple hours for that price, it only took about 1 hour. I had it done, which I should not have but it was completely clogged and late in the day. I did have a $50 off coupon. Tech was nice, did a good job but $384 an hour is outrageous. read more

We had our air conditioners serviced today by Ambient Edge. The technician's name was Dylan. He showed up on time and was very polite. Not only did he do a great job but he took the time to explain to us what he was doing and why. Dylan also noticed that who ever installed our air conditioners put the wrong screws on the doors. This would have caused a lot of noise during the summer when we have it on full time. He replaced the screws for us. Great company. I highly recommend. read more

Do not waste your money poor workmanship by plumber did not hook anthing up correctly under the kitchen sink had water everywhere then wouold not deduct what it cost to repairfrom invoice said I had to let them try to fix itt but why would I call the same people that screwed it up the first time just so they could come back and do the same thing no thank you read more

Lou was super nice on the phone and Nick promptly arrived an hour or so later. This was on a Monday after a weekend of no A/C. Nick is an awesome, educated technician. He got my 43 year old roof A/C running in no time. I wouldn't call anyone else. read more

VERY DISHONEST!!! Quoted us a repair for 5 grand that didn't seem right. Had another company come out and give a second opinion. Only had to pay $634 dollars and they repaired it that day. Ambient Edge wanted to have us pay $400 to FIND THE LEAK, which the technician should have done right there. The other company found it in 5 minutes and fixed it on the spot! Also, if you have an older unit that uses R22 coolant. Education yourself. Ambient Edge wanted to retrofit a new pump that uses a different type of coolant. While R22 was banned in Jan of 2020, there are companies who still have stockpiles of it and can service your unit! Check to see if other companies have R22 before letting Ambient Edge talk you into spending thousands. Very shady technicians working for them. read more

600 per hour for labor should be criminal... I had a very good knowledgeable tech come help me diagnose a problem, but to fix the problem was going to cost 600 per hour labor. This is absolutely ridiculous! read more

I have had a service contract with Ambient Edge since 2018. The service, until recently, has been excellent. They were always on time for their appointments. I don't know what happened ... their service now stinks. I had an appointment for yesterday, for them to come check my furnace for the winter (they normally come before summer, and before winter). We were home all day waiting for someone to show ... they postponed it, late in the afternoon, after we had wasted a day waiting for them. They were supposed to be here early this morning ... they showed up this afternoon, after they texted me at 1152; he showed up at 1222, walked up to the door, didn't even knock on the door, and then left, because he saw a note that was put out there at 1045. I know that he didn't knock because my video camera shows that he didn't knock, and I have two dogs who didn't even bark. So, now I have to wait until the technician is done with another appointment in another town. After this service, I will be cancelling my service agreement with Ambient Edge. I won't do business with a company that has no respect for my time. I am sure there are other companies out there that still provide excellent customer service. By the way ... I had the same problem with them this past Spring; I gave them the benefit of the doubt back then; not now. read more

This company lies and steals! Scammers! We paid for a WIFI thermostat and they did NOT install the WIFI thermostat. We contacted them and they sent a message telling us how to connect the WIFI. We messaged them back and then they told us that we couldn't afford the WIFI one. WTF!!! I've posted the invoice! I want what I paid for!!! Not this cheap thing you put on my wall! BEWARE!!! They have no decency, no morals and no integrity! read more

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my rooftop ac stopped working at the beginning of this summer so i called them and a service man came next morning...fixed it saying the blower fan froze up and he replaced it and its been working fine ever since. my house was built in 1995...29 years old ! read more

We bought a new sink from Home Depot . We needed an install and we were quoted $279 for install on an under mount sink. Today the guy from Ambient edge shows up and he's cutting out our sink, it's in pieces, is boss Mike called and told him he can remove the sink but not install the new one or else we would have to pay... $700.00 for the job! Wow! What the heck?! So now we have no sink and if we don't pay then I guess we don't have a sink . read more

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Highly recommend!! high quality technicians great financing options and absolute friendliest office staff!!

With payment to be made from My personal acct, they still Refused to come w/out speaking to my elderly landlord first. Since I am disabled due to an over 4cm brain tumor, I understand how exhausting a simple phone call can be, so we don't bother unless absolutely necessary. My retired Dad and boyfriend have done almost all repairs over the last 5+ yrs. This was learned after listening to an unwanted 4 min speech about how wonderful they are, how much their business has grown in 15yrs, why they can charge such "low" prices, on and on...then being pushed with the grift of a "VIP" membership. Seriously. All I wanted was for them to "tune up" my A/C before the 110+ degree summer hits. This has taken other companies in the past about 15-20min from arrival to departure and was gonna cost $80+tax. Instead, I have no appt, a headache, and am once again frustrated with how little compassion some businesses have for the disabled and the elderly. read more

We had them do a service on our Ambient Edge installed air conditioner in April or May and they said the relay switch was bad which we had replaced at a cost of over $400. The air quit working today and they informed us that to come out today it would be a $119 charge just to come out and if the problem was not due to the previous repair that they would charge $200 just to go out to the truck and retrieve a new part. That's extortion. Found out from Pitzers yesterday that there unit is still under manufacturers warranty. Why were we charged for the faulty relay switch, read more

Stay away. Not upfront and honest and will charge you an arm and a leg for unnecessary repairs. Preys on the vulnerable elderly.

Ambient/Plumbing by Jake worked great with me in coordinating toilet removal and installation for my new flooring to be put in. Travis was friendly, clean, and polite. read more

Called to have them come fix my ac and they came out right away. I have had to have them out a few times and each time I've been lucky to get the same tech, he has made sure to fix the problem ( a leak) and has always been really good at explaining everything. Great company and great tech Shawn very professional!!!! read more

Total Waste of Time To begin with the Technician didn't arrive until 7:30 PM when we were told it Would be between 3:00 a 5:00 PM. He had trouble identifying what component needed to be replaced.or so he said. He quoted a Price for a blower motor to be $800.00. From there he started pushing to recommend having a new unit put in and estimated it at $14 000.00; but said he was guessing about the actual price that we would have to have a salesman come give us a quote. Followed that statement stating that their a big company and pricier then most. We did end up having a new unit installed Yesterday by All-Right heating and air conditioning. The salesman as well as the Technicians that installed the New unit yesterday were professional and respectful and did a great job. read more

I had ambient come out to give me a quote for a new AC system and it was over $12,000! They were overcharging me by $5,000!! went with another AC company for the same quote for only $7,000. Be careful this company is a scam! read more

My A/C was not putting out cold air. I had called another company which came out and said they could not do the job but left the door open and the power handle laying outside the unit. Ambient air came out, addressed the problem correctly and fixed the unit. Michael Angelo was professional, polite and very knowledgeable. Thank you so much Michael for fixing my A/C unit. read more

Called for a quote from Ambient Edge and Plumbing by Jake. The rep showed up on time and gave me an estimate of $691 to install new water shut off valves for my washing machine. When asked how long it would take he responded one hour. $691 per hour was too rich for me. Even if the parts cost $200, that's still $500 per hour. Paid the $79 service fee and said, "No Thanks." read more

Brian just performed our semi-annual HVAC heating/cooling check up. He's friendly, courteous, and professional - an asset to the company. Ambient Edge and Brian are The Best! read more

I wont disclose what I needed done with my AC unit for privacy reasons so I won't be harrassed about my review. An older technician came out gave an evaluation with an estimate which I knew didn't sound right. I didnt have a good feeling about him. He seemed very dishonest and turns out, he was! They wanted to charge us a jaw-dropping, outrageous amount of money, saying we had two options...we could retrofit the old unit for 4 grand or buy a new unit for 10-12k because there was a leak somewhere that he would have to find. (There was a charge just for finding the leak, by the way! Something he should have been able to do right there. We scheduled another quote with another company and I'm so glad that I did! He immediately found the leak (which was a loose pressure cap.) Why couldn't the other guy just tighten that?! Makes me wonder how it got loosened. After all was said and done, we only paid $634 for a simplr service and repair that Ambient Edge wanted to charge us 4 grand for. Do not let these people prey on you! Research everything they say is wrong because they prey on peoples ignorance of AC systems! read more

Jonathan Sandez was awesome!!! If it wasn't for the expert service from Jonathan I would have gone to another company. Jonathan was very helpful and explained exactly what the problem was with my unit. Thank you Jonathan, Elaine Coultas read more

Over 900.00 spent on as unit last spring, tried heater in fall not working, two visits later they find 4 wires not hooked up to heat side of unit, the bastard charged me a service call and a part that failed due to their repair job in the spring watch out they are crooks big time, call Greenway more honest..... read more

Ambient edge is a big rip off. Be very careful of the hidden charges. I would not recommend them as they can not be trusted.

Our air conditioner quit working on a friday night. Saturday morning My husband called over 10 different companies - and not one could (or would) help us. Then I remembered a post card advertisement which I had saved from Ambient Edge. My husband phoned their number, and they told him what time they would be at our house That Day. Scott showed up - just like Iwe were told- checked the system, fixed the problem, and left well within 25 minutes. He was fast, efficient, and extremely courteous. We highly recommend this Company... and Scott! read more

This place is very expensive for their call out. $245 to tell me that there is a small leak. It took two days as I say in 90+ degrees for them to get back to me with a quote on how much if would cost to fix. They came back with an outrageous quote that would take a week. I called another company to have them come and give me a second opinion. When they arrived we found out ambient edge's person had taken the disconnect for the power. So another day was gone. The second company came back and said that the freon was a little low. They recharged it and said they would return with dye to pinpoint the leak. They also did the research to find that our unit was under warranty. A fact that ambient edge failed to do. I will never use ambient edge again. Poor technician, poor customer service and outlandish prices. read more

They sent out Plumbing by Rusty which was a total ripoff. Charged me $109 just for showing up and didn't do anything but tell me that it might cost me as much as $1600 to fix my problem. I ordered a super duper plunger and fixed the problem myself for $12 Beware of Rusty! read more

After a sleepless night, having discovered during late evening last night our air conditioning unit was leaking profusely, I highly recommend Ambient Edge. In response to my early morning message, I was contacted as soon as their office opened by a friendly, profession employee. She assured me it would be handled today. Following a phone call five minutes prior to arrival, Danny got right to work trouble shooting. After identifying and explaining the problem, assuring us it was fixable with tools available on his service truck, the leak was stopped and future problems avoided. Prior to leaving, Danny shared with us the value of an annual service contract, with substantial savings through routine maintenance and available discounts. We plan to take advantage of that offering. We are glad a local business hires, trains and keeps employees who treat the business as their own. I've been their customer for over 17 years. I've had them install HVAC systems in two homes, the first one when they operated as Advantage HVAC. I will continue to seek their friendly, professional and competitively priced service and highly recommend them. read more