1. Kingpin Services

1. Kingpin Services

0

Pollock Pines, CA

Kingpin Services

4.3 (16 reviews)

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Services - Kingpin Services

Snow removal

Gutter cleaning

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Recommended Reviews - Kingpin Services

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Reviews With Photos

Cleared driveway
Super D.

Great customer service, results, and price! Surprised to find icy, packed snow covering the weekend cabin driveway, the teens and I faced a daunting shoveling job. A quick online search led to Kingpin, so I called and talked to Christina. They were busy but hoped to get thru their pending jobs within an hour. When one cancelled they were at our place within minutes for a free estimate, which was much less than expected! Their pro equipment looked highly capable. Robert quickly and safely cleared the drive, working in tandem with Christina to handle the displaced snow and keep the road clear. Kingpin is our first choice going forward.

Owners response?

I would like to start off by saying that the two owners of this company are trash. I have recently seen the kingpin (name says it all) driver (owner) driving unsafe. After witnessing this and seeing comments on Facebook, as well as seeing the owners terrible responses, I would never recommend people use their services. People have been complaining about their work and unsafe driving. Instead of handling in a respectful manner, they talk back to people. This owner thinks he is the king of pollock pines. He should be thankful to his customers and respectful to the residents. Go back to San Jose. So unprofessional, cussing at people, driving unsafe, and doing terrible work. Update: thanks king Robert for your reply. Residents are complaining about your employees and you driving unsafe. And your response, as any bad businessman would reply, is that you won't take shit from anyone? That just goes to show your amazing ethics. You should use it as a way to better your relationship to the community. Good luck to anyone who uses your services.

Berm I wanted removed.

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Photo of Nicole B.
251
30
8

5 months ago

Great, friendly, reliable and responsive service! Whether it's clearing a berm or your whole driveway. They got you!

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Robert N.

Thank you so much for the review neighbor!

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6 months ago

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Robert N.

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1 year ago

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Robert N.

Thankyou very much Martha!

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4 years ago

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Robert N.

Thanks so much super D! We will see you next time..

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4 years ago

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Robert N.

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3 years ago

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Robert N.

Helpful 3
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5 years ago

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Robert N.

Helpful 2
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103

5 years ago

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Robert N.

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3 years ago

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Photo of Chris M.
13
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10

3 years ago

Call or message them. Genuine, and quality; people and service!

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Robert N.

Thank you so much!)

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3 years ago

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Robert N.

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3 years ago

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Robert N.

Thanks so much for the great review. See you next time!

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3 years ago

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Robert N.

Thank you so much, so happy to help.

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4 years ago

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Robert N.

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3 years ago

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Robert N.

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4 years ago

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Review Highlights - Kingpin Services

Robert quickly and safely cleared the drive, working in tandem with Christina to handle the displaced snow and keep the road clear.

Mentioned in 4 reviews

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"Magic" is a fitting name, because this company pulled off quite the disappearing act. Alfredo came…read moreby to take some notes for an estimate and seemed very nice and knowledgeable. I appreciated that he wasn't recommending just the default micromesh gutter guards because I was asking about them, but let me know the pros and cons and general price differences of multiple options. He said he would get back in touch with an estimate shortly, but it's been over a week now and, after multiple attempts to follow up with him (and despite the fact that he was initially very good about following up with me when setting the estimate appointment), I haven't heard anything further. This seemed pretty unprofessional to me, so I looked up the NV license number he has listed on his business card and it turns out that his company and license number are not listed, which is a worrying sign. While he seemed to me like he knows what he's talking about with regard to rain gutters, and looks like he's operating out of a well-equipped truck, all of this has given me enough pause to move on and go with a different contractor.

We had a great experience with Alfredo at Magic Rain Gutters. He was friendly, professional, and…read morevery easy to work with from start to finish. Alfredo was responsive, took the time to explain everything clearly, and made the process smooth and stress-free. The work was done quickly and efficiently, and the quality was excellent. We really appreciated his professionalism and attention to detail. If you're looking for someone reliable for gutter work, I would absolutely recommend Alfredo and Magic Rain Gutters.

American Eagle Roofing

American Eagle Roofing

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(119 reviews)

I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

Kingpin Services - snowremoval - Updated July 2026

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