We were looking to change out a stove top at a home we bought in Albuquerque. It was a unique job…read moreand Pedram went above and beyond in offering creative solutions and professional insight. We were greatly impressed and will be using Premier Granite for our future projects as well.

We used Premier Granite to upgrade out kitchen countertops. They were professional, clean and…read moreexperts at their business. We love our new granite countertops and would recommend Premier Granite to everyone. Thanks for a job well done.

The moment you walk in people are there to help you with whatever your request may be simple or…read morevery strange

Jude was so helpful! Went into my new local little hardware store again today! Bella greeted me at…read morethe door, and Jude helped me the whole time finding exactly what I needed! I couldn't be more pleased with this little jewel. The cleanliness, convenient prices and staff make this place incredible so incredible.

Was give the wrong tools per their staffs recommendation and had driven 2 hours for these. When we…read moregot to our project obviously the arbor and hole saw didn't mate (should have never trusted their advice) and couldn't complete the project that day. 1 day delay. When I tried returning the brand new never used tools they wouldn't accept them out of the box. Horrible customer service. Will never use any Raks supply companies in the future, all over a small return!​

I have in the past received great service; during my last visit I was kinda shocked the women act…read morelike everything is a bother for example I wanted to know the price of a item that wasn't priced on the shelves, you'd think I was asking to pull her teeth !This was the same response when I returned with something I didn't need and exchanged it for something I needed. They may be having fun with there co-workers behind the counter but if your a customer your a pain in the ass! Idk anymore all you get is bad attitude.

mandy mandy mandy wilson is so great and so helpful with my carpeting order…read more her bosses are stephanie kim and alden and they should give her a raise. i appreciate her committment to follow through, her kindness and her smartitude about privacy issues and providing me with all the paperwork and contract to sign. she is who all should emulate. mandy treated me so great that i will choose lowes first from now on. thank you mandy wilson

Great salesperson, terrible in getting their third part to do delivery and installation of…read moreappliances. I had left two messages and was promised a call and install and delivery date. Store has no control over third part for their services to customers. Can't recommend LOWES for sales of appliances.

Time for the summer project. Visited Hunter Bower and the team worked with me to understand my…read moreproject and get the lumber needed to make my thought a reality... well at least the first step. They also cut wood too!

Here from out of town and needed big lumber, these guys know their business and the customer…read moreservice is 10/10!

Back when I started penning these here reviews, I never imagined a freaking global pandemic would…read moreimpact my experience at a business. But here we are. Two Covid-related issues shaped my impression of RAKS: * Overpriced, inflation-gauged plywood, definitely not their fault. * Literally no masking whatsoever, throughout the office, in mid-December 2021, at the height of the Delta variant and a state-wide mandate. I mean, they coulda at least attempted to post a sign on the door, or something. After you place your order you'll drive into the lumber yard and a forklift will arrive to load you up. The place felt very Unionized, a vibe I appreciate, so if you're a Union shop, RAKS, good on ya. I'm a sucker for supporting local alternatives to big box home improvement stores, but in this particular case, the big box right up the street -- Lowe's -- did a far more exemplary job of complying with a global health crisis than this particular alternative.

Stay away from this business. They will not deliver on the day which they tell you. The sales…read morepeople are have zero knowledge of the products they sell. I asked for some material which needed to be exterior grade, what they sent was NOT exterior grade, they don't seem to know how to pull up a material data sheet from the manufacturer and read it! The attitude from the personnel in yard is appalling especially the guy in the little "guard shack". You are all FIRED!

We have used Pinon Window and Door for two new housebuilds. Their product is great and Rebecca and…read moreher team are terrific to work with. All of our windows and doors arrived on time and Rebecca was very reachable and responsive to our needs. We chose the Anderson 100 series because they look good and fit our budget. We ended up using black frames on the exterior and interior, and they look stunning. I would highly recommend Pinon, and would now not use anyone else.

This is, by far, the best window and door showroom we've been to in Albuquerque. Not to mention,…read morethe customer service is top notch. They are super knowledgeable and very helpful. They don't just try to sell you the most expensive products, but they give you honest advice from first hand experience. We are going to be building our house and windows have been a long process because I want to make sure we get the right products for our forever home. For some reason, with all of the research I've been doing, Pinon Windows and Doors never popped up on my radar to check out. Luckily, I was looking for a particular sliding door and their business came up on Anderson's website as a place that sells the door. Thank goodness!!! Definitely check them out if you're in the market for Windows or doors.

Quick to respond and very detail oriented company, would work with again! The staff knows their…read morestuff!

Tried to work with Jeremy Marcotte to have a building designed and erected. Jeremy missed every…read moredeadline that he gave me. When I expressed my disappointment about that, he blocked my calls. I reviewed on Google reflecting that. His partner repeatedly called to try to get me to remove my review and tried to state my issue was not getting a good enough price, which is in no way the case. When they didn't get a response they replied to my review stating I was just angry that I didn't get a good enough price on the job that I attempted to hire them for. Not only did Jeremy block my number, but I couldn't even leave a voice mail, which was denied by his partner in response to my negative review. This is one of the most unprofessional places I've ever had the displeasure of working with. I would avoid at all costs. They can't even behave like adults, let alone professionals.

The staff is so friendly and always willing to help! Not to mention they are all dog lovers, so you…read moreknow they are good people! So glad to have a local store to help with our home improvements.

How does walking in to have keys copied end up with an employee screaming at a customer to, "get…read moreout of her store?" How does a store go from eliciting words of praise one day to the worst customer service experience of the year? I went to Raks to have some keys made. Simple, right? If only that were true. I presented three keys for duplication. The rep, Josh, advised that he may not have a blank for one of the keys, to which I responded, "leave it out, I have copies of that one." Unfortunately, Josh was new and fixated on making all three keys. Once again, I asked that they leave out the difficult key. As a customer, I have a right to decide what I want or don't want to buy. I was irritated, but polite. Fast forward to checkout. The price was more than expected for a couple sets of keys and a length of chain. I asked the cashier to double check. She told me that the difficult keys were $4.99 each to which I replied, "I told them to leave that key out." The next thing I know, the cashier, 'Louise,' is repeatedly screaming at me to, "get out of her store." UNACCEPTABLE. It's not her store. If it were, she wouldn't be in business very long screaming at customers at and chasing them out of the store. I've spoken to management. I've contacted Do-it-Best. I am hopeful that Raks will make this right. How, you may ask? I would like a personal apology from Louise. Anybody who so freely and openly verbally abuses another human being in the course of business should, be held accountable to face that person in apologetic remorse. In this case, I'll settle for feigned remorse. Review will be updated upon resolution.