I worked for this company for a few years. Their service agreements are very beneficial to the…read morecustomer and I actually felt good doing repairs that were needed.

Our AC went out this morning (Saturday) and we kept seeing online where some AC companies were open…read more24/7, but when we called, it stated to leave a message or call back during business hours. Finally with Prudential, they really are 24/7. We called them around 3:30pm and they showed at 6pm. The individual that came, Antonio, was very nice and answered all of our questions. He was very professional and got us up and running at no time. He stated that the capacitor was bad and I was so glad that it was a part that he had. I was concerned that it was going to end up being something that we needed to have ordered. Antonio provided great service and I think that it was a reasonable price for being available during the weekend and being available on the same day.

Great service. Great quality explanation of service and fair options. Veteran service with…read moreintegrity and a smile. Highly recommend. Hvac genius fort sure. Great value for service

Scott was very professional, quick, and efficient with competitive prices. Installed mini-split the…read morenext week after estimate for our basement. Got multiple quotes and would recommend Bowles Heating and Cooling without reservation for your heating and cooling needs.

Recently had a sluggish clogged drain so I called Leonard since he has done other work for me. As…read morearranged, he arrived on time and even though it turned out to be a bit tougher than expected they were able to clear everything out, identify the culprit and finish the job promptly. He's a pleasure to do business with and will be my go-to guy whenever I need his services! -Beav

Mr. Walker came out today to fix an issue I had with my sewer vent. Great experience! He was…read moresuper helpful and had the issue taken care of quickly and was totally professional. Glad to have found an honest guy and look forward to working with them again.

My air conditioner started to blow room temp air. They were able to send a technician the day that…read moreI called. John was honest in letting me know that geothermal systems is not his expertise. The next day, Tommy arrived. He has more knowledge with geothermal systems and was able to fix my issue quickly.

Avoid Wright Mechanical (Louisville, KY) at All Costs - $4,500 Later and Still No Fix…read more We inherited a York HVAC unit installed in 2020 when we bought our home (installed from Wright Mechanical). It was oversized for the space, but issues didn't start until 2023 -- just three years in -- when it stopped blowing cold air. We called Wright Mechanical to service it. They claimed there was no leak, added 11 lbs of Freon, and charged over $1,000. In 2024, the exact same issue returned. We were confident there was a leak, but they again denied it -- and even suggested our neighbor might be stealing our Freon. They topped it off with another 11 lbs and charged us $1,100. By 2025, surprise: no cold air again. This time we insisted they actually fix the root problem. After a couple hours of unclear troubleshooting, they proposed a dye test (finally) -- for $2,400. This would bring the total to $4,500 paid over three years, with zero resolution. We told them we were moving on to a different company. Their response? A $500 bill for that day's visit, despite being onsite less than two hours and leaving midway. When we asked to speak with a manager, we were told that was "against policy." We called the office to escalate and were told someone would call back. No one ever did. Bottom line: Wright Mechanical charged thousands to temporarily cover up a problem they never actually diagnosed or fixed. They showed no accountability, no urgency, and no real customer service. We're now pursuing small claims court and filing a BBB complaint. Save yourself the stress -- stay far away.

Danny L. I have used…read moreASI in the past and the service was as excellent this time as it was the last time. They are very courteous and up front on pricing as well as if they run into a unforeseen problem they have a flat up front estimate. The service tech this time was Josh Lippert who was fast and efficient. They also from time to time have coupons off for services which I was able to use as well. If you need plumbing services you can check around but you should give these guys a shot they are well worth it.

Plumber Tech Kyle did an outstanding job! He replaced my Bradford water heater 'gas control valve'…read more He followed all of the ASI protocols: placed doormat on floor, wore shoe covers, etc.

God has a way of providing exactly what you need, exactly when you need it. His grace and mercy are…read moreas the song says right here , right now it's a magic moment, it means everything. Once again thank you Aaron and the Louisville Mechanical team for doing his work ! Your right on time sense of urgency repairing mission critical equipment, and your professional approach to solving complex issues quickly and right the first time are what set you apart from every other companies in your field of endeavor . You guys are the best in the business. We couldn't be as reliable without you . I am beyond grateful, This makes me and all of my customers so very happy ! Leo Fante Owner FANTE'S Coffee !

I dont recommend this mechanics. They came to fix the wall in my bedroom and pulled my bed without…read moremy concern and never responded back to fix it. So, when they are at your home to fix something, they break the other.

Back up a couple of weeks ago, I had a larger HVAC company look at my AC, which was not blowing…read morecold air. The tech told me I had 0 coolant in the system suggesting it had all leaked out, told me my compressor was bad, and that it would be a $6000 or higher repair, trying to sell me a new unit. I resisted and was suggested to have Stivers take a look at it. The Gentleman Donnie that came out was professional , courteous, and knowledgeable. He quickly found that the coolant had not leaked out, and that the contactor for the compressor had burned contacts. He replaced the part, and I had AC again! Under $300 fix in a timely manner. Highly recommend.

We called at 9.00am on a Monday morning when our A/C went out. A technician was at our house by…read more1:00pm the same day. He was able to diagnose the problem, give us a fair quote, and have us up and running in no time! We have used this company through my employer for years and having to use them on the residential side was just as positive an experience. Thank you Stivers for your hard work, honest practices and fair pricing! Our 3 fur-babies thank you too!

I appreciate Payne Electric's quick response. Madison and Bill did a great job fixing my problem…read more They also gave some good advice. The service charge was very reasonable. I highly recommend this company for excellent customer service.

Very professional Did electrical repair that was needed,…read moredid not try selling me on things that were not necessary