Had Andrew out today to install a new faucet on my sink in the basement. He brought his apprentice…read morewith him and let him do the install. He did a terrific job and everything works just fine. We set up an appointment for another job to do next week where he will install a new water faucet for the outside of our house. It will give us water to the backyard that we really need for all our plants. If you need any plumbing work I recommend Backup. They are on time, clean up and give you very good service.

Jon has strong problem-solving skills, excellent communication and attention to detail. He and his…read moreassistant, Chase, were on-time and professional. We will hire them again.

Mr. Walker came out today to fix an issue I had with my sewer vent. Great experience! He was…read moresuper helpful and had the issue taken care of quickly and was totally professional. Glad to have found an honest guy and look forward to working with them again.

They remotely walked me through what the problem was with my water heater. Definitely going to get…read moremy future business.

Kurt & his team were amazing! From the first phone call, updates, punctuality, hard working and…read morefriendliness. Extremely knowledgeable crew. Highly recommend. -- this also took place during 90+ weather.

Was hired to inspect my septic system as part of a home inspection. He determined that the system…read morewas working properly (as was the expected outcome) but he went on to point our septic systems risks and suggested maintenance practices in the report, even pointing out design differences that he would do differently if he had been hired to install the system. None of which is a requirement for fulfilling the buyer inspection. Hence he cost us a home sale by terrifying the prospective buyer, who walked. The risks he communicated regarding a septic system are no worse than the risks of driving a car everyday. He was totally out of bounds for what he was asked to do and additionally cost me money to get a 2nd opinion inspection at my cost, in order to have a current report to show buyers. I warn others about using his services if you want good trustworthy service.

This guy is amazing. He has fixed and repaired things for me twice. He always comes the same…read moreday if you call him early.

Prompt, professional and honest. Wow!! Highly recommend Shane for all plumbing needs.read more

Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Our basement flooded. We realized that our sump pump had quit working so we gave them a call late…read moreon Monday. They worked us in the next day and gave us a free estimate which we accepted. They did the work right away and had to go get parts as they had already used all their replacement parts. They literally went and picked up parts and did the repairs the same day! They were very nice too. Great company.

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis