Had my introductory visit / assessment with Dr Duncan. Nothing, but positive experience so far…read more Clerk stuff was polite and efficient, I arrived early and was handled quickly for the registration and check in, as well as quickly assessed by the nurse Colin, who was very polite and to the point. As they had an opening, I was almost immediately accepted into the private room. Facilities are clean, welcoming and efficient, albeit a bit small, but that is probably a plus. Quieting and comfortable. Dr Julie Duncan is very good, very professional and thorough. Open minded as well, to inquire and discuss anything. Very pleased. I would also mention the electronic system they used (MyChart) is quire convenient. Worked wonderful so far, and Dr Duncan is exceedingly efficient posting notes for me to check up the same day. Very satisfied so far.

I am extremely impressed with the level of care I have received here! On the medical side, Grace…read moreDavis is warm, caring and extremely knowledgeable. And she works in tandem with me (as opposed to just pushing information) and listens very well. On the dental side, I have had both Dr. Chenepalli and Dr. Choi. Both are outstanding in their own ways! Dr Choi did a filling on me. She was extremely gentle with a lovely demeanor. The office staff and techs/assistants are always kind. I have only had positive experiences here.

Utilising my Perks of being an employee and a really good experience overall. It's very convenient…read moreto get appointments and the staff is very helpful. There is a nice waiting room and coffee machine.

They do their best to accommodate your schedule needs. I've received great service. The doctors…read moreand nurses show empathy and have great listening skills

This treatment simply Does not work. Expensive and not…read moreeffective. The routine is repetitive without desired results. Ask them to prove their results are working. They can't prove their simple treatments work.

After spending thousands of dollars with very promising results I was completely dissatisfied,…read more zero results! They put on a great sales pitch, don't expect too much

This is a limited review for the imaging department only…read more Normally, imaging department has its own outside door that I can park near. I did, which turned out to be a mistake because of COVID. There's a sign telling everyone to walk to the main door. That's ok though; I could use a few more steps. Entering through the main door, a person in a booth nearby waved me over to ask me the standard questions about any symptoms and gave me a sticker. An 1 min thing. Anyway, the Imaging department is very straightforward - two ladies at the front to check in and insurance. And if the appointment is the recurring mammogram, I go no more than two doors inside - one to change, one for the imaging. It's super straight-forward and easy. Brownie points for the most recent appointment. I'm so used to having nothing to do due to COVID that I didn't look at my calendar and completely spaced out having an appointment. They just called, booked another appointment, no change fees. Yay! So thanks!

Shame on this ER for the way a young family member of mine was treated by Dr. Paul E. Doetsch…read more She came to the ER seeking help and expected compassion, professionalism, and respect. Before a procedure that Dr. Doetsch acknowledged would be very painful, she requested pain medication. Her request was refused, despite her explaining that she had recently undergone surgery and was currently taking prescribed medication related to that surgery. She felt that her concerns were dismissed and that she was being viewed with suspicion rather than treated as a patient in need of care. What was even more concerning was the lack of respect for her privacy. She was instructed to provide a urine sample in the treatment area instead of being allowed to use a restroom. While she was in the middle of providing the sample, Dr. Doetsch entered the room without warning and did not apologize. No patient should have to experience that. The entire experience left two young women feeling unheard, humiliated, and without confidence in the care being provided. They ultimately left and sought treatment at another hospital. Every patient deserves to be treated with dignity, compassion, respect, and privacy, regardless of their age or the medications they are legally prescribed. I hope the hospital reviews this incident and takes meaningful steps to ensure other patients do not have a similar experience.

Doctor Leou is an amazing primary care provider. He is a consummate professional while still…read moreretaining a personal, caring demeanor. I've been going to Doc Leou for 4 years now, he was the first PCP I visited after moving to Washington. I am happy to report that I will continue to see him as long as possible until he retires. He has helped me through any scenario you could imagine, from small everyday illnesses to very specific, serious illnesses that are unique to me. If you are looking for a doctor that will genuinely listen to you, take you at your word and work with you every step of the way, Doctor Norman Leou is hands down the right choice for you. If you are tired of being talked down to, dismissed or lectured about YOUR health, please consider visiting Doctor Leou. He is a doctor that will take your opinions seriously and give them their due consideration before offering his professional opinion. Doctor Leou has been not only the best PCP I have ever had but I am happy to call him a friend after all these years. Thanks Doc for all your help keeping me healthy these last 4 years. I cannot thank you enough for helping me heal from my most recent medical emergency. Thank you for believing me and approving the resources I needed to get healthy again. I have to help people day in and day out in my professional and personal life and I am so grateful that you are there to help me on the rare occassion that I need help too.

The office is poorly managed. Besides being close to a century-like outdated, They are extremely…read morelate to respond to the messages. It occurred twice that the office finally returned the call 1 week later. Additionally, this office is always closed before the stated office hour, which is the #1 rule in the business world. It is hard to trust them to be reliable or dependable. The doctor is nice, but when you choose any family doctor, you are looking for the entire package in which communication and accountability are the top two factors to consider. No patients need to add such additional burden when they seek medical assistance for their family!

, I have never experienced better health care in my life. I have been to four of their greater…read moreSeattle clinics and my experience has been amazing at each one. It is so much easier for me to navigate through the Kaiser system than locate independent providers through Regence Coverage. You call one number and are set up for all your medical needs. I have NEVER had an easier time or better results than I experienced with Seattle's Kaiser group. Their doctors, nurse practitioners, pharmacists, customer phone representatives and all support staff really seem to care about you and your health. This is problematic. I am the Director of H.R for a company of about 50 people working at the Port of Seattle. We recently changed health plans. Unfortunately, the "upgraded plan" available to executives is a Regence (Blue Cross/Blue Shield Plan). Ironically, I feel like that this "upgrade" isn't an upgrade at all. I LOVE KAISER and I am likely to go back whatever the cost after we renew in January of 2020. I have never experienced better care, more follow up, less wait- time and fewer additional fees than I have with Kaiser. I came in to meet Dr. Church (Redmond), because of a scheduling issue Dr. Church was SUPER thorough, knowledgeable, professional and considerate. After I left his office, Dr. Church researched how best to alleviate my menopause drama. He followed up with both me and my pharmacist and suggested I try a little different medication. Since I have started on my new meds, I am symptom-less!!

I really enjoy going to Kaiser Permanente, mostly because of the investment in technology they have…read moremade. I can message my doctor from an app, view lab results, and order prescriptions. The services I've received have been great, and my appointments to visit the doctor are quick. I love that there's a self check-in station, and I usually don't have to wait too long before being called. As far as the lab goes, I've consistently had poor experiences with long waiting time. The first time, I was the only one in line and waited over 20 minutes to give a urine sample. Last week, I came in the afternoon around 3 p.m. to give a urine sample, and a sign was over the kiosk saying that staff was on break and unavailable, so I was frustrated I drove out there and wasn't able to complete my lab (I had to leave). This morning (Friday at 8:30 a.m.) I waited over 40 minutes for my lab. If the wait times weren't as bad for the lab and service was continuous throughout the day, I would certainly provide a higher rating.

I called in August and got an appointment the day before Thanksgiving- kind of unacceptable in my…read moreopinion and I was shocked that they were this backed up. I got in to see the doctor pretty quickly once I arrived and we ended up doing an allergy test on my back. The nurse who helped me was super warm and helpful and I really appreciated her! They didn't get super conclusive results from the test and recommended I do a blood test. Their recommendations for me were just to take allergy meds, which I already do. I asked about shots and they just gave me a bunch of paperwork to do my own research when I wish they could have just educated me even a little bit in the office. Unfortunately this seems like one of the only options for allergy care in the area, so I might have to proceed anyways.

I see Clive monthly for my shots and he is awesome. Super friendly, efficient and caring make the…read moreexperience pleasant. Front desk as well help and helps set up future appointments to keep me ahead and avoid forgetting to schedule my next shot.

Thank you, dr Robert Olberg Very friendly, pleasant staff…read moreready to help and listen. Every concern was addressed.

I had a great experience here. The front desk receptionists were so helpful in scheduling and…read moremanaging documentation. I had an appointment with Dr. Brukhis and she was very responsive to my concerns. The medical staff were very helpful and supportive during my annual and follow up visits. I highly recommend this place for your next doctors visit.

I have been going here for primary care here for over 20 years. My experiences with Evergreen…read moreHealth have all been very good. I have been able to leave & receive messages from my Primary Care Provider (PCP). I have also been able to get a travel prescription based on my recent health visit, without having to do a new appointment! Occasionally I have used other providers here, and it has all been good. I feel that during my annual wellness visit we get in as much as possible. The annual reminders from my PCP about good health practices have been very useful. Example: Years ago she told me that the studies suggesting that a glass of wine a day was good for you were all sponsored by the industry and not reliable. This year the New York Times confirmed that those studies were flawed. The space is big, open, carefully designed, and pleasantly decorated, in case that matters for you. LabCorp has a location here, but you can get your blood drawn at any of their facilities. If you come early in the morning to do a fasting blood draw there can be a bit of a wait because so many people have not eaten since overnight and need a fasting blood draw.

This healthcare organization is terrible. I have very decent healthcare with Kaiser with my…read moreemployer. The problem is that I am only allowed to go to the Bellevue clinic for urgent care. I was bleeding from my head (if you don't know it yet, a head wound is a bleeder for a long time). So I elected to pay out of pocket and go to Evergreen for stitches. When it was time to remove the stitches, I called Evergreen in advance to ask them how much it would cost to remove them at Evergreen or if I should go to Kaiser with a $20 copay. The representative on the phone told me that stitch removal was a part of the $570 I paid out of pocket. Then I got a bill from Evergreen saying I owed $146 for stitch removal. This is a disgusting practice and Evergreen should be ashamed of themselves. When I escalated the matter, even though calls were recorded to prove what I was told, the insisted I pay the bill (which I did today). I would not trust this company and I will never work with them again. I will pay for a taxi vs dealing with BS like this.