Sold a UTV that the gears do not work and at one point stopped and would not move, had to put it in…read morereverse to move. Will not go into low, only high, this was 5 days ago. I asked them to refund and pick up, but no response. Vehicle would not start, they did replace the battery. I had to pay to deliver and delivery was at 9:00 PM. Was not given a bill of sale when purchase. Now, they will not return calls

They will give u many excuses in why they can't refill your propane tanks , I've been doing this…read morefor 20+ years & this place is the only place that's gives me trouble.sometimes they don't even have staff for propane...

Decent place for gardening, farm, pet, and livestock supplies and more. They also have a jewelry…read morestudio. Located right off highway 70. It is difficult to miss due to the size. They offer numerous items and it seems well organized. As we browsed the aisles, employees checked in and offered assistance. The items we were familiar with are comparable in price to online retailers and local stores. The website seems up to date regarding prices, inventory, and numerical in-store location. Per the website, they service what they sell, special order items, and offer limited and lifetime warranties. Overall, seems like a fair place for a wide range of agriculture supplies.

I blew a hub on my little trailer and went in the back on the right hand side and Miss Nicole, the…read moreemployee there was unbelievably great In her customer service etc. She knew exactly what to do and mine had grease all over and she just grabbed it took it where it need to go to match up and it was perfect. Thank you Nicole.

I Hired Knightdale to perform Preventative Maintenance on my Cub Cadet Riding Mower, in March 2026…read more I got halfway through mowing my yard, after they returned it, only to have the blades stopped working. I called Knightdale and only got an answering machine, even though it was during their stated business hours. Now I have to contact someone else to complete the work, they failed to do.

I bought a Cub Cadet ZTS1 $5254.18 on August 15 2025. I used it about 4 times, the season was over…read more I went to the garage to start mower on March 13 and it wouldn't start. I put it on a slow charge all night. A friend came over on Saturday and jumped started and rode around in yard and when he drove it back in garage cut it off and then it wouldn't start. He said you have a dead battery so he went and found one and installed it.It cost me $90.72. I called Knightdale tractor and they said I would have to bring in to be checked out. We took mower in said it would be about 2 weeks but they called earlier and said nothing was wrong with mower bit the battery was dead. They told me they could put in another battery so I said yes because the mower is no good without a battery. I thought it would be free. When we went to pick up they charged me $160.86. Never again will I buy from KNIGHTDALE TRACTOR ABD EQUIPMENT.They charged me $55.00 plus $14.99 for retainer plus $20.00 shop supplies. The battery was $60.00. I could have put battery in myself but I felt like the dealer would take care of it and they would contact Cub Cadet.

Shawn O. in the parts department went above and beyond to get me what I needed for my tractor. Very…read morenice, had a good personality, and friendly. Highly recommend! Ty! Yes sa! Keith H., Clayton, N.C.

Working with Ashton in the service department is just a delight. I was looking to purchase a piece…read moreof equipment, remotely, from a private party and he checked the equipment out for me. It felt like he was looking to buy it himself! He sent me pictures, described what he saw and suggested a couple of small Maintenence items to address. He even said he could oversee loading the equipment on the trailer when the truck arrived. If I lived near them they would be my dealer, no question. In this age of customer service decline, this was a breath of fresh air.

Jason is gonna run lots of business away. Made us feel as if we were an inconvenience. Went to…read moreKubota in Raleigh and had great service and better pricing.

I carried a rotary cutter there to be repaired after throwing in the towel and copious failed hours…read moreon my part. This establishment came through with the fix in a very professional manner. I was very impressed with the staff as they are very friendly and helpful. Job well done

Picked up our tractor for annual maintenance. They had our tractor for over a month! They claimed…read morethey had only 1 driver and this was the cause of the delay, however didn't tell us ahead of time there would be any delay and didn't tell us until we called multiple times inquiring about delivery.

The whole QE team is very good but I'm partial to the Knightdale store. Recently ordered a complete…read morereplacement mower deck for my Deere X300. It took a couple of weeks to get it in but when it arrived, my contact, Scott, looked at my physical address and said he lived nearby and would be glad to drop it off at my house. Got here earlier than expected and there was no charge. Also, a very nice, respectful young man. These are the only people I call. Fair prices and excellent service, that's what it's all about.

Creedmoor is a small "City" and having a place like this Southern States has been a good experience…read morefor my wife & I. There are certain household items I just do not like to buy at the big box stores and hardware stores: -Ice melt... This is the place to get it, and not just rock salt, but magnesium chloride (much less damage to concrete than other, cheaper, ice melt products). -Pest control - from boric acid to permethrin to bifenthrin - perfect for warding off household pests. -Weed control products - killing poison ivy has become a past-time in my neighborhood and SS has the products to do it. They also have a variety of farm needs and animal feeds, including food for domesticated animals. There have been times when they did not have what I was coming in for, but they went and got it and had it by the next day. That, my friends, is excellent customer service. I am glad to have these guys in town.

Southern States is one of those small town stores with higher prices than Lowes but better prices…read moreon dog food and animal feed. What I also like about this store is the knowledgeable staff. When it comes to pest control or what to buy for farming they really know their stuff. Southern States does have a bit of a downfall when it comes to plants as well as trees but how can a small business compete with Lowes. What one needs to know is when going to this store one should us Southern States for chemicals, seeds, and general gardening feeds as well as animal feeds. This particular store also carries some really good locally produced honey and some local candies. Finally the customer service is great and they always have staff willing to assist when one seems confused on what to buy.

Service Dept review only. After the incendiary review, we received a well working L120 at no…read moreadditional cost.

Bottom line up front - work fine, service and professionalism, terrible…read more Barely a three star. On the plus side, the work done was fine and the convenience of having them pick up my lawn tractor for a reasonable price is great. In the past that would have been the end of the story and a 5 star rating. This time, however, the way business was conducted was not good. First the driver was several hours out of the window to pick up my machine. A quick phone call would have made that fine, I get that schedules get blown up all the time, just let me know when you are running behind. Then the drive picked up the machine without letting us know. Looked out the window and no lawn tractor. Took about 2-3 days to get a response to my messages so I knew that Quality and not some random thief had my tractor. Then the drop off was unannounced, just looked out and saw my tractor. No key. A month and a half later, I'm still waiting for my key. The only communication after the drop off was a bill that showed up a month and a half after the service saying that my account was over 30 days. Hard to pay a bill that you never got. If the driver had checked when dropping off, I'd have gladly paid on the spot. Now they seem to think I'm some kind of deadbeat. Plus, there doesn't appear to be any way to pay on line, so I have to go through the hassle of writing and mailing a check and they have to wait on USPS to deliver, when and if they get around to it.

9/10/2025 Bad business practices. I wouldn't trust what these guys tell you. For me I am an out of…read morestate buyer, so I was having the local Kubota dealer inspect the machine the next day after we had a verbal agreement on a price and they were sending over the deposit paperwork. When it did not come through for a few hours I contacted them and they informed me they had sold it to another buyer. 2 red flags, one, either they sold the machine out from under me after we had a deal or the machine was not going to check out when the Kubota dealer inspected it. Either way I would not recommend doing business with this company. Its my opinion that they will tell you whatever you want to hear, but have no intention of keeping their word.

From the owner: We are a full-service John Deere Dealer committed to upholding a higher standard of excellence in…read morequality service and products. You'll find the industry's best equipment, parts availability and service in the industry, and an unmatched level of product support. It's our priority to earn your repeated business by providing customized solutions for your property, farm or business.