Crystal Clear Glass Inc and Stafford Glass, located in Stafford, VA, has my high praise for its…read moreexceptional work and commitment to customer satisfaction in residential glass. Marvin, Brian, and Susan definitely stand out for their professionalism, fair pricing, and top-notch installation services. My only regret is not finding these great people sooner! Outstanding performance throughout the entire process superb craftsmanship! Marvin was an absolute professional and kept us informed throughout the process. While Brian's precision, efficiency, and willingness to answer questions was impressive, to say the least. If you don't call Crystal Clear Glass Inc and Stafford Glass for ALL your Designs, Glass, and Hardware Installation Services; you will actually be cheating yourself! A phenomenal company with the best people and products! 25 Centreport Parkway Suite 105, Fredericksburg, VA, United States, Virginia (540) 659-8500 CCGI.staffordglass@gmail.com instagram.com/susanh619 staffordglassco.com

What a great experience…read more I called Stafford Glass in extremis after a recent hurricane produced supply chain issues with tempered glass down in NC. We were on the hook to put the finishing touches on a buddy's USMC retirement gift and time was extremely tight. The owner Marvin answered the phone and jumped straight in to help ensure we could celebrate this Marine's 22 years of service with a polished and complete gift. Of course, we flubbed the measurements on the tempered glass I needed so even though it came in quick, it didn't fit the shadow box! When I called Marvin up again it felt like he dropped everything to help. He put a rush on the glass and even drove to the supplier to pick it up in order to ENSURE the retirement went well. The price was great, they gave advice along the way about what would work best and have the most longevity, and the personal touches were all just so refreshing. This experience reminded me why supporting local small businesses isn't "charity", I honestly came out soooo much better than what any big box or national company would have done. Marvin and his crew are members of our community and it was so apparent that he cared about our Marine buddy having a good retirement. I'll be using these guys for any glass needs in the future and highly recommend them to anyone looking for any glass work

Very responsive, arrived on time and provided great customer service!…read moreAlso provided information about how to maintain the windows. Very friendly and we were happy with the pricing and scheduling of the project.

They came out to my home to do the estimate on my door light window as promised! Then did the…read morerepairs/replacement professionally! I called over seven businesses, and ALL GLASS was the only one that responded that they would do the job. Sears and two other window shops responded that they don't do little jobs like mine. The other shops did not even bother to call back. All Glass showed up for my window replacement, explaining what would happened when they removed the rest of the tempered glass that had broken. They placed a tarp on the inside and on the outside of my house to collect the tiny pieces of broken glass. They did the job beautifully and cleaned up both areas. This is a professional outfit that you can have confidence in.

Owner does not follow through on requests and selects lower quality glass to replace higher…read morequality, despite mentioning that it would be the same quality. He previously mentioned not finding the customer for a prior review, which is an effort to redirect from service quality and communication. No accountability. Should I dispute the payment since you cannot find me as a customer? Let me know.

Wow! Professional, on time, courteous, honest and most importantly competent, would be an accurate…read moreway to describe the service received. Additional the price was very reasonable...lower than other quotes. Thank you for the excellent service and I appreciate the great communication at all times through the app. Also the speed of service was great. An easy 5 star rating here.

visiting the local showroom in Arlington, I began working with Ricky on my project. He was so…read morepatient in answering all my questions and explaining the process. I could call or email him and he was very quick to get back in touch with me. He also walked me through the specs so it turned out the way we wanted it to. This was probably the smoothest process in my entire home renovation so I'm very thankful. Kudos to Dulles Glass; I'll be recommending you guys to my friends and family!

Update: while I don't believe that I should have to leave a poor review in order to receive good…read morecustomer service, Mario at least reached out and provided the proper customer service that I was initially hoping to receive. Appreciated that he acknowledged that the customer service department dropped the ball in this situation and that they hope to make sure others in a similar situation receive proper customer service as well. Was originally going to bump my review up to four stars after speaking with Mario, but customer service has reached out twice via email and text within 24 hours of this interaction asking me to update my review, which feels performative and disingenuous. Regardless, we are enjoying the glass table top that we purchased and will consider them again for any future projects.

I don't know what has happened in the last year! I did business with them last August; spent over…read more$200 in having plexiglass cut for my display for my small soap business (JnJFarmKY.com) I get off work and home then clean out my wallet at 3am today. I pull receipt out and notice an additional $7 unknown charge. I look up their hours online and set two alarms to be up at opening to get this taken care of. True, my bill was only $40 but that's not the point. I'm a small woman-owned business and I'm being taken advantage of. I show up at 8:05am. No one there. There is a couple at the opposite end of parking lot saying they're waiting for the opener. I ask for a manager's name....Oh, I'm just the bookkeeper. So there is no manager. I don't handle that. That's not what I asked, who is the manager....she just walked away. 15 minutes later this gal hops curb speeding into the parking lot, parks RIGHT up front; in customer parking. I posted a picture of all the employees who parked up front so customers get to walk to get in the building. This gal FINALLY opens the door. I ask to see a manager, she said she's the only one. Fine, what is this $7 charge on my bill. It's a service fee. Where on bill does it say service fee? We always charge that. The bill shows what I bought, obvious tax AND an unknown charge, it looks like you're stealing from me. She said nothing is marked on bill. I posted bill, no you tell me...what does it look like to you? They just up and charged me $7 or is it a service charge? I said I want it gone, she said it's a charge for cutting the plexiglass. I wasn't informed and I'm not paying. She blinked then walked away and saw a guy walking in on crutches and starts asking him how he's doing. Now I'm still standing in the showroom floor! I raise my voice and say I want my money back, I refuse to do business with someone with such questionable charges and poor customer service. I'll find someone else to do business with. The guy looked at me and shrugged and limped off, book keeper behind window said we do need to inform people of these charges and the gal FINALLY said fine, I'll get your refund. As I walked out the door, the gal at the front desk said "Good Luck on finding someone to do business with." I was shocked..... As soon as I got home I found Woodbridge Glass, they charge $2 more per sheet, no "service charge" AND Majestic told me it wouldn't be ready until tuesday....Woodbridge glass will have it ready TOMORROW after 2PM!!!

Likely the worst customer service if any business I've dealt with in years. They are likely to be…read morebankrupt in a year! It has taken a month to replace a small, simple window. They've changed the appointment several times, do not call you bank when they promise, and change their story with each subsequent conversation. They first told us we had to pay cash up front before the "parts" could be ordered to replace the window. We mailed a check, abd two weeks later initially said they had never received the check. But "oops" they had already cashed the check! Upon pointing that out, the receptionist conceded she didn't know what the status of the work was and would call back. She did call back with still no information on the date of the repair and a host of excuses. She then let it slip that all the installer has to go is come out and quickly cut a piece of glass to make the needed repair. Would have been nice to have gone that then on his last visit, the one that was delayed twice! And wouldn't a glass company carry GLASS? Still waiting on the job to be completed a month after our initial contact, two weeks after the first tech visit ant at least four contacts later. Today we were told that the previous serviceman told them the job was already done. Later, they called back saying they couldn't find our house on Longview Drive (which is in Woodbridge). That's because we live on LongWOOD Drive in Stafford. Of course the fact that they've already made one visit might have been of help. These people are pathetic!

Responsive and efficient . Keeps you well informed and patient. Pricing standard and followed…read moredirections .

Delivered awesome service! definitive estimate, punctual. results exceeded my expectations …read more Will continue to recommend.

I left a message on a Sunday, the next day they were at my house measuring the window...by the end…read moreof the week the 2 windows where fixed. Couldn't ask for faster, more courteous, professional service - thank you

This company is very good. They are reliable, puntual and hard workers. The job was beautiful done…read more The area was left clean and impeccable I highly recommend this company

Outstanding service, great quality work. I was really impressed by the company. They were…read moreefficient, detailed workers and very easy to work it. Competitive pricing, highly recommend! Mo and Ben at the company have a good commitment to their customers

From the owner: DMV Pro Glass provides expert glass repair and replacement services for residential and commercial…read morecustomers in Manassas, Springfield, Loudoun County, and surrounding areas. We specialize in shower doors, window replacement, and emergency glass repair, offering fast and professional service 24/7.

We are Crystal Clear Glass Co.,LTD, a leading glass exporter and supplier in China. We specialize…read morein exporting and supplying various kinds of glass and mirrors. I am writing to you today to explore the possibility of establishing business relations with your esteemed company. Our Products catalogue:https://www.crystalclear-glass.com/products/ If you are interested in it,could you please reply to me by following email: My personal Email: fycszqfhd@gmail.com Best regards, China Crystal Clear Glass Co.,LTD

We used Capitol Glass for our new home build in 2024. They did excellent work on both our mirrors…read moreand shower doors. Knowledgeable staff, quality materials and very good value for money. Everything looks great.

Quick reply, professional, did not do work for us as we didn't need it after all but I'll call them…read morein the future.

had an excellent experience with this glass company! The staff was incredibly professional and…read morefriendly, making the entire process smooth and pleasant. They arrived right on time and completed the job efficiently. I highly recommend their services to anyone in need of quality glass work