We had a great experience dealing with Patricia and her crew from Elite Countertops. It took less…read morethan 2 weeks from the time we selected our quartz countertops to the time that they were installed. The team did a fantastic job and everything went like clockwork. My husband and I highly recommend their services.

BUYER BEWARE -- A RESOUNDING THEME! Granite we had installed…read morein our basement bar area merely separated on the slab seam due to a faulty epoxy mix as did our outdoor bar area - common theme? The granite has separated and they NEVER came back to repair their own work! Since we didn't use the basement bar, but maybe twice a year, not a big deal. The repair for the basement bar has been requested since February 2016, requested again in June 2016, and about every 3-4 months since then! Growing rather TIRED of trying to get the repair complete since 2016, I made concerted effort to contact the owner, Patricia, at least a dozen times since July 2021 telephonically, text, and email. Messages left with staff NEVERgot back to Patricia or she was ignoring me. Every time you call about an issue, it appears to be forgotten by her or her staff. I finally had to stop in the showroom and found her there about a week ago. Patricia informed me that her staff had given me a message when they hadn't. I asked her if she wanted to check the phone record. Once again, I had to tell her what my issue was and she said she would take care of it. She stated she no longer does the installs, she subcontracts the install work. Our entire home has granite purchased from Elite from the time they first began growing their business. She has received at least 12 kitchen or bathroom installs from referrals given to her from my wife's business. When we began our relationship in 2008, she and her then husband stated, "If you ever have an issue, just contact us and we will take care of it!" Because they were new growing their business, we were understanding. However, it is no different today. ALWAYS an excuse for not getting a job done! I'm "out of office", "Can I reschedule?", "Not enough fabricators", "Not enough installers", "Forgot your appointment", "My car had to get repaired", etc. It's like a teacher asking the student where his/her homework is and the kid replies "my dog ate it"! Calling within less than an hour prior to the job to inform you they are not coming that day! They ask for measurements and pics and end up losing them! Completely UNACCEPTABLE! After calling her installer, she calls me back and states there will be a charge of $125. I guess this is what she considers "taking care of it"! I stated, "I am not paying for a faulty install repair". Patricia does not want to be responsible, she lacks attention to detail, she lacks business honesty and integrity, and does not understand how to run her business and take care of her customers I guess we'll have to get someone else to repair the work and job Patricia should have completed. Even though she may have a decent price, that is not all you need to know and have concerns about! Just know that if you decide to purchase, it most likely won't be satisfactory and you will spend an inordinate amount of time and other resources to get it correct!

During the heavy storm wind a rock broke our basement window. I posted a request with pictures and…read morea replay to take measurements was almost immediate. Conversations were thru texts but that was preferred and replies were prompt. When he came he took measurements and set expectations so we were all on the same page. Glass pane did needed to be ordered but once it came he came that same day. Installation was seamless. He was polite and professional. In terms of payment he had many options and I decided on ApplePay. Thank you Prime Glass Door!

Great experience today (Feb 9) with Prime Glass Door. Khaled was extremely punctual even though I…read morewas a few minutes late. Well dress and mannered, he tackled my door alignment issue and created a working solution to have it back in operational order in a very short time. And in the end, the product was delivered as advertised and the pricing was highly competitive. I would certainly do business with him/Prime Glass Door in the future. Thanks, Bill

When will Fletcher and some other companies learn the old out dated wanting to have the husband and…read morewife home is a turn off. Stop using that old tactic. I would say the person paying for the job should be present I went through numerous calls and texts with an estimate I never received because the guy wanted to come by again, which would have been the fourth time. I finally texted back and asked point blank what is the estimate? Only to get another oh I will call you. I never did get the estimate and went with another company.

While we are "satisfied" with the end result, it took a great deal of frustration and effort to get…read morethere. This was basically a tub replacement ,mbing pluand new floor, (End cost $16k) First their salesman was smooth but not technically knowlegable, the quote was very vague," its implied in the contract" was his response to when we would ask specifics..... What was supposed to be a 3 day job ended up being 3 weeks. There were too many call backs to count. The communication (or lack thereof) with their Project Manager was terrible. The worker who did the work had an attitude from the start. The sub contractors they sent did not do what Fletcher had proposed and then wanted more money. They made us sign a Change Order to cover work that was already supposed to be covered (Replacing Subfloor) Then charged us $160 each for four sheets of floor underlayment. (Less than $50 sheet at Lowes) Water overflowed and damaged kitchen ceiling (another sub to fix) Installed Medicine cabinet that would not open due to hitting sink faucet. Construction debris sat in driveway for 3 weeks. Dismal Project Management, awful communication, HIGH Price. Dont use Fletcher !

We recently hired S&K Remodeling to install new windows in our home, and we are absolutely thrilled…read morewith the results. From start to finish, the entire process was seamless and highly professional. The team was punctual, respectful of our property, and kept the workspace incredibly clean throughout the project.The craftsmanship is top-notch, and the new windows have completely transformed both the look and comfort of our house. It is clear that this contractor takes great pride in their work and values customer satisfaction. If you are looking for a reliable, skilled remodeling team in the Fredericksburg area, I highly recommend S&K Remodeling!

In March, we contracted with S&K to remodel our kitchen and lay down a new floor on our first…read morefloor. The delivery of kitchen cabinets were the primary driver to begin the process which were delivered in early April. The contract required the remodel to be completed between four and five weeks. On 22 April, the contractor began demolition which continued sparely throughout the week. On that Friday (25 April) we believed that the project would continue to move forward throughout the next week (the week of the 28th). Since no one showed up Monday morning, we contacted S&K and were told that nobody would be onsite Monday and Tuesday with no explanation. This practice continued off and on throughout the project which culminated in over 2 weeks of days when nothing was accomplished. This resulted in the period of performance to balloon from 4 to 5 to over 7 weeks. One of the outrageous claims was for 2 days that they didn't work because an unwarranted claim regarding my wife's heath. It appears that S&K is in need of significant improvement in the following areas: Communication: between the customer (not updating project process unless asked) and the S&K employees (arriving on site with no idea of current arrangements). Project Management: As described above, the project experienced many unproductive days. S&K does not seem to understand "project work arounds" when certain areas cannot be accomplished but other parts can. Quality Control: All project discrepancies/issues (plumbing, electrical and drywall) were identified by the customer and not S&K. S&K supervision never checked on site project status nor the quality of the work...both S&K and trade vendors.

Fast response time for window repair. Measured in Friday and installed new pains on Wednesday…read more Reasonable price and very flexible on times to come and do work.

They are very efficient and get the job done as requested. If you don't like something or run into…read morean issue, they will adjust or resolve it for you right away.

During a nasty piece of weather on 7/1/26 a tree fell on our roof. AAA was able to set us up for…read moredebris removal the very next morning Sunday July 5th at 8am. They were on time, polite and fast. They were comparable to other tree removal services, it's a pretty pricey job. We expected it to be more for an emergency service on a Sunday.

Troy and the crew did an amazing job! Save yourself some time and book Stuart's contracting. They…read morehad a fair price, did a great job while keeping the space clean along the way. They showed up exactly when they said they would and were all kind and professional. Troy is extremely knowledgeable about several issues we had with our home and we will be using them for our next projects.

We got 4 other bids and Stuart's was, by far, the most reasonable. A somewhat complex screening of…read moreour patio under our waterproof deck, 2 contractor bidders obviously, based on their ridiculous bids, didn't want to deal with it as it was time consuming and involved a couple of custom pieces of metal (posts). Troy just shrugged that off and was well you get the posts and screen (a special yet durable type of screening that allows for large sq footage without a bunch of cross sections) and here's my price. One section is 12'x10' or 120 sq feet and the finished look is like having a nearly invisible picture window (see pictures.) Troy was quick to return and replace a section when we discovered a small knife cut in one panel that had gone unnoticed and likely happened when trimming excess screen. The only con was his crew spoke broken English however they were competent, friendly and very respectful and courteous while on site and cleaned up 100% every afternoon during this 3 day job. Troy does have a foreman who drops in regularly and helped with language barrier. I highly recommend Stuart's Contracting. Troy's low key but effective work ethic made all the difference as we always felt our satisfaction was his goal.

Mills Roofing is a family owned local roofing company in business since 1976. Mills Roofing did an…read moreexcellent job on our roof install. We are very pleased with the results. Josiah came out to provide an estimate and explained every aspect of what was to be done in detail. He was very knowledgeable and super helpful. The price was very competitive and better than most other estimates we received. Ryan and his crew did an awesome job. The quality of the work was excellent! Omar, the crew lead was on top of every aspect of the install making sure that everything was done properly and to inspect and repair any hidden problems when they removed the old roof. Caleb , the owner and Josiah came out when done to inspect the work to ensure it was done to their standards before finalizing the project. All the crew and staff were very friendly and helpful. We definitely would recommend them to anyone else who needs Roofing work done! Make sure to add them to your list when getting quotes - excellent work and very competitive pricing. They were timely and quick to get the work scheduled and completed. Five stars !!

It finally came to the point where I knew I was going to need a new roof. Looking at all the…read morecompanies out that could do it was many. I don't know who I could trust and someone who was honest that would not rip me off but give me a honest estimate for the size of my roof. After researching for a long time I went with Mills roofing. This is a family owned business just trying to make a honest living who is from our community. Kenny and Melvin Mills are brothers who have been doing roofing since they were young teenagers, very honest and hardworking who will give you a honest price for the job that needs to be done. They show up when they say they will and their crew does a excellent job while being very respectful of your property. They use the highest quality materials and you can tell by the result, a beautiful roof that will last you a very long time. I am blessed that I found them to put a new roof on my house. I would recommend them to anyone who wants a job well done for a fair price.